I booked this room after deciding to travel to DC at the last minute, in late September, 2020. Positives: The hotel itself was nicely decorated and looked to be newly renovated. Our room was newly renovated, the bed was super comfy, and had the most incredible hi-def TV I have ever seen. Windows were outfitted with blackout curtains. We stayed on the 7th floor and heard no street noise. Every staff member I encountered could not have been more friendly, welcoming, and professional. This hotel is in Chinatown, and there are many, many restaurants within a few blocks of the hotel. There is a Metro stop on the next block and 3 story Walgreens across from the Metro station. I won't call these "negatives", rather, "things to consider": there is onsite parking, very secure, but it is limited, it is underground and it is TIGHT. We were in a Honda Accord and had difficulty maneuvering in and out of the parking area and spaces. Don't try to go in there with any vehicle larger than that. I do understand they have overflow parking at the church across the street. Again, this hotel is in Chinatown, which is somewhat grittier than other areas of downtown DC. I don't ever remember Chinatown being this gritty in the past, but just be aware that there are some sketchy looking types hanging around the entrance to the Metro, smoking weed, and there are random street people roaming around. I'm a female, and I was walking alone, but nobody bothered me. One neat thing, the church across the side street (where the overflow parking is located) had bells that chimed on the hour. As long as you are aware of the "things to consider" and they don't bother you, this is a nice place to stay in DC just a bit off the beaten path. read more

Switched to this hotel after staying in a more expensive hotel and I had a great experience! Location: perfect. I could uber everywhere in 5-10 minutes. Starbucks, corner bakery, my bank, a grocery store and Walgreens all within 2-3 blocks. Also next door to a pub which you can access from within the hotel. Safe: key card entry requires for elevator to guest rooms which Isn't usually the case for smaller hotels. Rooms: spacious and well decorated. Good: lots of breakfast options and included with the stay Price: very affordable. Staff: all friendly. Very happy with my stay! read more

We stayed here 2 nights in early December. From the early check in to the second we left we loved our stay here. Service was great. The lobby was small but well done. The free breakfast was above average for continental. We had great wi-fi throughout our stay wish we loved (and needed). The beds are comfy and the decor was inviting. The location is in Chinatown VERY CLOSE to the Verizon center and a reasonable walk to the Newseum and some of the museums. Short cab rides to the Capital, restaurants near the White House, Union Station and the like supplemented use of the Metro which was about 2 blocks away. There is a CVS fairly close and a Walgreens in the other direction-both on H Street. While pricey I think for DC it was a decent value and cool location. There is of course a lot of Thai and Chinese restaurants nearby. The Building Museum is cool to see even if you just go into the lobby (free for lobby only) and I think I read it's great for kids! read more

This was a strange experience for us. The hotel is gorgeous and clearly recently renovated. Our room was very clean and the bed was comfortable. The staff was very nice, check in was seamless, and breakfast was delicious too. However, there's something weird about how well you can hear what's going on in the next room. You could hear exactly what our neighbors were doing on the toilet, loud enough that we could hear it over the TV. We couldn't hear any talking in any of the adjacent rooms, just sound from the bathrooms. It was really bizarre and I'm not sure we'll stay again. read more

I had a pretty decent experience at the Fairfield Marriott. I was in town for a conference and just spent one night and truthfully I passed out. But, when I was awake here's what I remember: Pros: The price relative to the area is great. Typical hotel costs were 500 plus a night and here was 300 plus tax plus parking. The room was clean. The lobby and property were very nice. The breakfast in the morning was pretty solid. Affordable room service with good hours. Cons: The bed was way too firm for my tastes. The pillows didn't impress me either. The curtains were somewhat see through, which I didn't appreciate at a second floor level. In addition , they did a miserable job of blocking the light at night. The shampoos were a joke. I have a weird hobby of collecting shampoos and conditioners from the hotels I've stayed at and this was on par with a rural La Quinta for bottom of the barrel in my collection. read more

The breakfast was awesome for a standard hotel like this! They had several flavors of delicious chobani yogurt and some kelloggs granola. The rest of it was the usual stuff. The coffee coos are a bit bigger than most hotels, yum. The gym is average. Three treadmills and a bike. Only one yoga mat, one ball, weights, weighted balls and a bench. Very small. Bed is comfy. Not a lot of street noise. Just loved that chobani! read more

A couple of weekends back the wife and I celebrated our 5th wedding anniversary with a weekend staycation in DC. The "stay" part of this staycation was the Fairfield Inn. Having both the best proximity to the restaurant we had reservations for (Graffiato) and the best price, it was the logical selection. The stay was pleasant. The staff here was extremely friendly - we told them upon check-in that it was our anniversary and we were congratulated and asked about our plans (and given great tips) throughout the stay. The rooms were on the smallish side - I can imagine this being the norm for DC - but very clean and stylish. The only issue in the entire room was that the toilet seat would not stay up, making potty time challenging for me, but not the wife, if you catch my drift. The location is convenient to the Verizon center, swanky Chinatown restaurants, and some great late-night Chinatown eats. The free breakfast in the morning was just that ... free. Standard fare for your "deluxe" continental breakfast - fruit, bagels, muffins, DIY waffles, eggs, bacon, sausage, etc. A nice touch was the oatmeal and the Chobani Fruit+Yogurts. And the coffee was always fresh and decent. The weakest part of the entire experience was their on-site restaurant/pub - The Irish Channel. I'll do a separate review for our odd experience there, but since they are part of the premises and run the hotel's room service, they deserve a small ding for being the down point of an otherwise solid experience. For the right rate and situation, I would stay here again. read more

The staff is friendly and professional. Now the bad news. The hotel air conditioning system cools but doesn't dehumidify. I feel like I've been on a three day camping trip. Everything I own, including unworn clothing, is damp and musty. Breakfast is at six-thirty-ish. At 0635 the staff is just putting out food and place wear. The floor is sticky/dirty. Across the street there are homeless sleeping on the sidewalk. Maybe they're on to something. read more

Stayed here with Marriott points for the women's half marathon. Love the location, it's in the heart of Chinatown with pretty good restaurants and an awesome Walgreens within walking distance. The attached restaurant is Irish, which seems weird, but it was pretty good as well. Staff were friendly. Parking was around $20-$25/day (I think). Location definitely makes it worth your while. read more

Fairfield Inn & Suites is a good hotel with a very convenient location. Overall the hotel is a great deal. It is convenient to the Yellow/Green and Red Line Metro. The staff is very friendly and helpful and the complementary breakfast will be good enough for most people. If you're planning on getting around DC without taking cabs all the time the Fairfield Inn and Suits is a good spot to be. You're within 2 blocks of Gallery Place/Chinatown Metro and within walking distance of the National Mall. This makes it easy to get around the city cheaper than if you rely on private tours or taxis. The staff was friendly when we checked in and were able to accommodate our request for a very early check in. We were on a higher floor and didn't ear any traffic noise which was a nice surprise. The free breakfast included waffles, egg sandwiches, cereal, bagels, fruit, and juice. It wasn't great but it was good enough that you won't go hungry and it opens early enough so you can have a bite to eat before any meetings or sight seeing. So with all the good things why only three stars? Well, the few annoyances would keep me from recommending the hotel to anyone but those looking for a cheap room in a good location. The towels feel like sand paper and are about as absorbant. The heating/AC system is loud enough that it will wake you up at night if you are a light sleeper and if you want a healthy breakfast you are out of luck. Also, if you are driving to the hotel expect to pay $30+ a night for parking (this is pretty normal for the area but worth mentioning). If you don't mind spending about $50 more a night there are some better options but if you're looking for a good deal you won't be disappointed with Fairfield Inn and Suites. read more

This hotel is within easy walking distance to many attractions in DC (Ford's Theater, the Newseum, National Archives, the National Mall, etc.) but isn't so close that the price is astronomical. In other words, if you are up to walking a couple of miles in one day to visit the National Mall and other area attractions, this is a good compromise between having to take a cab from your hotel or paying $500 a day to stay close to the Mall. The staff at this hotel deserves 5 stars or more. They are pleasant, efficient, and friendly. The lobby is busy and cramped, and the rooms are not large, but it is clean and comfortable. The complementary full breakfast was sausages and scrambled eggs, cereal, yogurt, fruit, pancakes, etc. I wish they had thrown some bacon or other hot breakfast foods once in a while (we were there six nights and the breakfast was the same each morning) but if I had to pick something to eat every morning the sausage and eggs do the trick. To summarize, great location for the price if you are willing to walk 7-8 blocks to your destination, great service, comfortable and clean. read more

Arrived on December 29, 2018 for a week. From the moment we landed the staff has been outstanding. From the night manager to the breakfast coordinator to the housekeeping crew. ALL provide exceptional service. I have stayed at Fairfield Inn all across the USA. Never been to a better more accommodating hotel than this one.... great way to end 2018 and start 2019 read more

Arrived and found a dirty pair of men's underwear in the room. They moved me to another room, and there was a woman's fake finger nail on the floor. Elevator smelled like cigarette smoke. Rooms are worn and dated. Don't waste your money. read more

First rate staff; friendly, professional, responsive, dialed in. My husband and I stayed here 2 nights for concert at Verizon Center. As we arrived Sunday night, there was a hostile, verbally abusive non-patron of the hotel blocking the hotel's limited guest valet area & front entrance with her vehicle. The valet/door staff, & later with the manager, handled the incident skillfully, proactively and professionally; with control & behavior completely appropriate to the situation. This IS downtown DC and tourists uncomfortable with the occasional distasteful aspects of urban life will feel safe here at the Fairfield Inn. I was impressed with the steady staff, especially given the woman's absurd antics and her attempts to provoke them. Staff throughout the hotel is great, the building and rooms are clean and nicely decorated. Continental breakfast had lots of choices and a comfortable dining area. Our only disappointment was finding No mini-fridge in our room. I'm probably part of only a select few that don't mind drinking Gatorade at room temperature. All in all, a great hotel and we'll stay here again! read more

I have to admit, I have not yet stayed at this hotel. But, I can promise anyone reading this review that the experience I have had with one of the managers (Faiza) has been outstanding! And I will write another review once I stay. The difference I have experienced in my interactions with her really center around the fact that Faiza gets the job done with good efficiency and a great attitude. I admit, I was not the easiest person to deal with - my situation turned extremely complex when the reservation system decided to change my dates without notifying me. And I discovered it by accident less than a week before our trip. After three calls to the customer service line and about two hours on the phone with them - I was at my end and honestly, probably not in a very positive frame of mind when I reached out to her. Travelling with five families together and I happened to be the tour guide - Faiza completely turned my experience from one of potential disaster to complete satisfaction on my part. And, she did it very quickly without any hassle. I look forward to thanking her in person. In many years of travelling, very rarely have I found someone as willing and capable as Faiza. read more

I have been staying at this hotel for business the past few years. I've always thought it's a decent hotel because it's clean and the service is good. However, I was disappointed in my last stay. When I checked out of the hotel, I asked the front desk receptionist to call me a cab to the Reagan Airport. It sounded like she called someone she knew. The cab driver didn't have a meter and she charged me $25.32. I've made that trip many times, and it's usually under $19. When I questioned why it was so much, she said it's more when you call from the hotel. Really?? read more

I love this hotel, I think it has been recently remodeled, rooms are nice and staff are very helpful. Overall a great experience staying here. it is located in the heart of chinatown and not a far walk from the hotel to the mall. read more

My girlfriend brought me here to be close to the action as we celebrated my birthday recently and I have nothing but positive things to share. First, the location is perfect!! Right in the middle of Chinatown there are tons of activities close by and we enjoyed dancing and late night food in the heart of the city. Great price for the location, on a Saturday night in DC, definitely satisfied. John was the clerk who checked us in and he was very professional even calling our room to offer us a late check-out. Our room was on the 5th floor which negated most of the street noise. We did hear the occasion siren bit I feel you get that anywhere you stay. All around our stay was fantastic and I highly recommend booking a stay. read more

My family and I had good time at the hotel. The valet was nice and the front desk staff were courteous and professional. They gave me a upgrade before I can even asked for one. The room and bathroom were pretty good and somewhat spotless. That took me off guard. The staff recommended the sports bar not far from there when I ask for a good place to drink. I took advantage since my wife and son visited her mother. The morning buffet was good. I have to that we had a pretty good stay and I would like to thank the staff for making our stay comfortable and enjoyable. read more

I booked a suite and received a closet. The carpet had other people's nail clippings. Only one staff member was nice. They tied up my funds and left me stranded. I have yet to speak to an owner or CEO. I wouldn;t take my dog there. They had textiles and it had ordors. Would not reccomend. They ruined my vacation. read more

Stayed for one night on a Sunday. Had a good view from the tenth floor. Cheaper hotel so you get what you pay for of course. One of my drapes was broken but only a slight inconvenience. Mildly annoying that you need to use security card to access room floors but added security is nice. Also, they need to buzz you into the building at night. The continental+ breakfast was better than expected. I had Hot scrambled eggs, hard boiled eggs, whole wheat good toast, Top yogurt brands, coffee. The convenience store market in the lobby is a bit small for a hotel located in an area where nothing is open on the weekends. I didn't find what I was looking for. Would benefit from a USB charging port. There was one mysterious darker spot on the top of my comforter.... When I got there I spun a wheel for being a Marriott rewards silver member and won an extra 1,000 points for my stay. Staff was very friendly. I'd give 3.5 stars if I could. Overall a reasonable stay for the price. read more

This hotel was incredibly nice and clean. Since it was located in Chinatown, the interior was decorated in a Chinese theme that was very pretty and interesting with almost a funky edge to it. The room was plenty big enough for our family of four. We were located on the ninth floor, but didn't have much of a view at all, unless you count the back of another building as a view. But this wasn't such a big deal to us. The hotel was about a 20 to 30 minute walk from the Mall. Being a little further away from the Mall helped save some money and we got to walk by many interesting places everyday. The only real downside to the hotel was its valet parking. When the hotel advertises valet parking, you expect that they would provide valet parking. This was not the case. We arrived to find that their "parking lot" held about 5 cars and that we would have to take the car to a garage down the street. Since we happened to be there at the same time as Taylor Swift's tour stop in DC, most of the garages were packed. Other than the parking experience, this hotel was fantastic and definitely a great choice if you will be sightseeing in DC. read more

I chose to stay at this location due to how convenient it was to my clients site and proximity to the metro. I would give the location 4 stars! The reason I am giving this Marriot chain hotel 3 stars is because of the beds, the internet speed and lack of vending machines. Overall, the room was very clean and updated. As this is the bottom of the rung for Marriott hotels, I expected the thin towels but I was not expecting the Ikea like mattress. In this day and age, I was appauled at the speed of the internet. I would have gladly paid $12 for faster and more consistent internet. I really did love the friendliness of the hotel staff especially the Valet parking. The breakfast buffet was a perfect way to start my marathon day. In summary, I think there is a 80% chance I will be staying here again despite the bed and towels! read more

It's currently undergoing a facelift which they seem to be doing a good job of doing while minimizing the impact on guests. The staff is friendly and helpful. The breakfast is better than most complimentary breakfasts at a hotel; the coffee is excellent. The fitness center is pretty minimal but the equipment they have is high quality and in good condition. Rooms are clean and pretty quiet. read more

This place is clean and close to everything people are nice but watch out it's 50 dollars a day to park would have been nice knowing it up front read more

Needed to stay reasonably close to NW to get to meetings both nearby and up at the Convention Center. This location fit the bill well, with a surprisingly wonderful and high level of service from everyone met, from being greeted by the valet all the way to the maids on the floors. The location is very nice since it's close enough to walk to most things, and if you're a subway type, it's literally right there to get anywhere in the area of the Metro. The breakfast is reasonable for what you pay (viz. with the cost of the room, "free"), the fitness center has a number of treadmills and elliptical and one bike, with filtered water and one set of weights, and the rooms were somewhat small but not confining by any means (this is of course relative - having just come back from the EU - now those rooms can be little). WiFi is iffy - was trying to download a file off my email after 6pm and it took what seemed like an inordinate amount of time even with the paid (not included) high speed internet. One issue I ran into was one morning the shower had only tepid temperature water - didn't have the chance to report it since I was leaving early that AM. But otherwise this is a functionally reasonable, good location which was close to the Convention Center and the Verizon center, if that's the 'hood you need to be in. read more

One of the best value hotels in DC. I"ve had several friends stay there when I was already swamped with out-of-town guests and have referred several people to the hotel who were attending events or conferences nearby. Each person reported a strongly positive experience and all the rooms I've seen have been up-to-par or above. Bonus points for an unusually friendly and helpful staff, which is no small miracle at some DC area lodgings. read more

I love JACKIE!!! SHE'S FREAKING AWESOME!!!! I am all about customer service especially in a hotel....let's be honest, it's your home away from home. I stayed there this past weekend for a Girls Weekend and Jackie was extremely accomodating. Whenever valet was slow with bringing my car, Jackie was on it! When one of my girlfriends forgot her charger to her iPhone...Jackie was there! Even after one of my friend's cars got scratched with the valet and the valet manager had not called her back as promised, she called and guess what? JACKIE WAS THERE!!!! Moral of the story a hotel can have a pretty fascade, and have nice amenities (comp breakfast, gym, etc) but if you have one person that actually gives a damn, well, that is just PRICELESS!!!! I love you Jackie!!!! read more

This is our second stay in the last nine months. It is within walking distance to restaurants, tour buses, and major sites such as the National Portrait Gallery. There is a breakfast buffet with the usual, but convenient to get a quick start on your day. read more

this was a good hotel to stay at. we wanted somewhere central to downtown dc but not pay for downtown dc prices. we were looking into using our spg points at places near the white house but...50$ daily parking fees turned us off. so we looked at our marriott points ... fairfield inn was a good choice. it's right in / close to dc chinatown (which is all americanized btw...doesnt look like china town at all), close to the metro, close to union station, verizon stadium, national portrait museum ... and not far from white house (10-15 minute walk) and national mall (20-30 minute walk). it's also very close to a bikeshare. in addition --- FREE HOT BREAKFAST!! something like 6-10a. husband LOOTED. :P hey, food is expensive in DC!! gotta make the best of it. :) gym-- clean and very functional - has treadmills, elliptical, and some weights. i went in each day to get a quick workout in. towels are provided and tvs attached to their cardio machine. it's located all the way in the basement ish area, which is weird but i figure real estate is expensive. rooms are very clean and updated!! though, the only thing i didn't love was the ceilings were quite low and still retained the popcorn ceiling. otherwise, perfectly fine. definitely got the chinese royalty theme going on everywhere. they provide pantene pro-v shampoo + conditioner here which i thought was nice. bed was clean, firm but had a topper. very comfortable very knowledgable staff and coinceige. told us some stories about best kinds of buses to take ... and avoid (shady asian ones haha) parking ... 30$/24 hr. it can take away for the valet to get your car so don't be surprised if you wait up to 30 min. not a biggie for us since we weren't in a rush. read more

Kind of intimidating at first sight. The area looks a little sketchy and I was a little apprehensive but Johnathan the concierge really calmed my fears. No one really bugs you aside from the occasional beggar but the neighborhood does look a little rough. Just use common sense, I grew up in ny but I've become a little weinie in my old age. I knew nothing about the metro and how to get around the city and johnathan actually walked us to the metro and showed me how the whole thing worked. He gave wonderful advice about eateries in the area and is very passionate about his job, I liked him. Beds were comfy, showers awesome, breakfast very nice. Location was great, close to metro, walking distance to a lot of restaurants and attractions and cabs available readily. Parking, well quite steep in my opinion, $33 bucks a day + 18%tax! So just add another 40 bucks to your nightly rate when comparing prices. read more

Stayed at this hotel on 3/28/2012 while attending the Van Halen concert at Verizon Center (less than a block away if walking down alley). I had room 703 which is the next to furthest from the elevator. This room has 2 nice sized queen beds, flat screen tv and everything is spotless and appears new. There was a free breakfast in the lobby with Jimmy Dean sandwiches, bagels, waffles and beverages! Staff is super friendly and attentive! Conceigre asked the stay was good and friendly. Since I live in the area i didn't need services for tourists but seen the staff assisting anyone that asked. Also in afternoon they have cold water and cookies in the breakfast area. Also has the Marriott Market for soda and snacks. The best feature of the hotel is that security is in mind and you must use your room card to use the elevator. The only thing that may scare people is the parking. It is only valet and $33 plus tax per day but its 24 hour service and is better than trying to find a garage in the area that offers that. Otherwise this is the go to hotel for downtown and Verizon Center. I will recommend to all! read more

Stayed there for five nights. The staff was really nice and they didn't seem like they were hovering. They let you do your thing, but it seemed like whenever i needed something they were easy to find. The decor is Asian themed. The sheets and pillows were crisp white. And the bed was super comfortable. It's located very close to the metro, so getting around was easy. They let me drop off my bags for a few hours before I checked in, and they let me leave my bags there for a few hours after I checked out free of charge. It was wonderful and I would definitely stay there again. read more

This hotel was awesome :) Right near the Verizon Center and so many yummy restaurants. Parking is a little rough in the area, but how pleasant the hotel was from staff, to food, to decor makes up for it! Would definitely stay again. read more

Family trip! Booked 2 rooms. The location is in the middle of Chinatown which is awesome as this area is full of hustle and bustle! The perfect spot to be for restaurants, stores and for Starbuck-aholics like me. This location is very busy and the hotel was very busy in the lobby. We stayed a couple of days to see sites. On the last night, I noticed something in my peripheral not once but twice and then I realized it was a MOUSE peeping from under the bed at me. NOT Good! I couldn't sleep after that and watched guard all night. The hotel didn't have the proper staffing to get us moved or catch the thing. They didn't even offer to move us until the next day when it was time for check out! How did a mouse get to this high floor and in my room?!!! NOT happy Marriott!!! Never had an experience like this in any hotel. They comped one night and apologized profusely but that tragic experience is worth much more than a nights rate at this hotel! Won't ever stay there again!!! read more

We stayed here for our visit to the G.I. film festival and our entire experience was a pleasure. The staff and people is what made this place a good stop for us. Positive attitude and friendly faces everywhere we look. The price could be a little bit better, but overall a good experience read more

Just stayed at this hotel for the second time, and I highly recommend it as it is in a great location. Overall the hotel is very nice and fairly updated. read more

Nice hotel. The biggest compliment I would get this hotel is that the employees were over-the-top nice. One of the employees, Dion, would always greet everyone in the morning and ask if we needed any help with anything. The breakfast was OK. It wasn't anything spectacular. One day I guess the food truck came late and they didn't bring breakfast out to like 9:45 because the manager had to go to the store and get some. The rooms were good. They were clean and weren't that big but what can you expect it's Washington, D.C. Overall, it was a good choice. read more

I really like this hotel. The location is great. Its nice inside, the staff is friendly and helpful. In fact when I checked in they upgraded my room. However, I have one suggestion if you stay here, make your room at the end of the hallway. The door to the room lets in a lot of noise. So much so that it is as if those in the hall are in the room with you. I could, and can even as I write this now hear the elevator bell ringing over and over as it stops on this floor. Housekeeping starts knocking on doors at 8:00 a.m. and I feel like I am in a dorm. I suggest to only stay here if you can get a room at the end of the hall and not by the ice machine and elevator or your in for early mornings and unanticipated eavesdropping. read more

A hidden gem in downtown dc. The lobby isn't expansive like some other hotels but the staff are friendly, the rooms are sizable, free wifi and a great breakfast. What more could you ask for. read more