Has everything we needed.... When we get to the trailer, we…read moresay "Where are the gloves?".... Forgotten. Needed Nitrile gloves and wire connectors. Ace is ready for us. Well stocked, several sizes, prices and packages of both items. Friendly staff pointed us to the correct aisle. Easy parking. We will be back again, I'm sure. Repairs on trailer and truck keep us busy, and we are not done yet.

I went in to get some paint. I had lots of questions and Alisa was our associate. She helped me…read morefind my paint and recommended the right sheen for my needs. She and other associates were very patient and informative about what I need and answered all my questions. She even helped us out to the car with our purchases. I am very happy with my service and products from here. I will definitely be back. Side note they had free popcorn and I purchased a pie from a local artisan. They have them in the freezer!

This place has it all! I've never seen a store this large and the selection of items is beyond…read moreexpectations. Customer service representatives are walking throughout the store and are ready to answer any questions. Pricing is comparable if not slightly better to any other big box store and they honor military discounts.

Exchange of propane tank Employees very helpful with my…read morepurchase and acquisition of tank from storage area

Kudos to Tracy Ryals in the flooring department. I don't know anything about flooring and needed…read moreassistance. She was extremely helpful. I kept going back and forth trying to make a decision but she didn't seem to mind. She made suggestions and recommendations and answered every single question that I had. She was amazing. I highly recommend her for any flooring endeavors.

The employee sold me a door. It was the wrong door. I drove back to show him. Then I spoke to a…read morelady who told me I could put it on a in-store credit and it will last for two hours. She said we should have some inback if you just trade but that's the only way to return it. They didn't have any in stock another employee told me they didn't have any. Then a big butt blond employee started procrastinating. She showed me a whole list of doors that I told her they don't have in stock. We were going around in circles literally. I finally asked her. Can I just get my money back so I can go to Lowe's? She said look you're 1 minute over sorry but you can talk to my manager, Gavin. I waited for an additional 25 minutes to speak to Gavin. He didn't even acknowledge me. Talked to her and then said I'm sorry my hands are tied the policies 15 minutes. He didn't even listen to what I had to say. Honestly, that's just poor customer service. I'll always go to Lowe's for now on firsthand. Don't fall for the in-store credit scam. Also watch out for the manager Gavin he sucks! They lost a good customer, I'll be sure to drive the extra mile to Vacaville's Home Depot for now on.

I placed a phone call to the store, in a desperate situation where my window stopped rolling up on…read morethe freeway, and the woman I spoke with assured me that as long as i arrived before 8pm, they would help me out. Well, I arrived a minute before they closed to the doors already locked. I look in the window, and there's a woman with a grin on her face as if she won some competition that only she was apart of. She could've just told me it was too late, I don't understand the point in misleading me. My family and I have been coming here for years and I'm really disappointed in the way I was treated tonight.

I've never had any issues with the store in the past, and they are always upfront about the…read morerestocking fee for returns. However, what they don't explain is that if an item is out of stock and you choose to return it instead of waiting for it to come back in stock or driving to another location, you are still charged the restocking fee. I don't think that's fair or reasonable.. The store manager refused to waive it and even said he couldn't even store the return unless I paid the restocking fee???

We initially stopped by on our way to the bay to go to the bathroom. We were ahead of schedule so…read morewe thought we'd do some shopping. We needed some over cleaner so we headed to that section, then realizing we weren't in our home location we had no idea where to go. We stopped and asked a sales associate for directions. They looked up the product on their hand held computer and directed us to turn right after the abominable snow man. It was right where they said it would be. It's a great product that we have used in the apartment and we wanted our own can at home. It's really strong stuff, but claims it doesn't have an odor. We'll see when we try it out. I have to add that they are so convenient if you are on the freeway. They are right off the freeway at the first light. They have a private parking lot that always has plenty of free spaces so it's a no brainer to stop her if you are on your way to or from the bay.

Might sound crazy, but an employee by the name of Karen helped me out a lot…read more I'm very thankful I went to Lowe's instead of The Home Depot.

This is where I get my maxiflex gloves for work! Prices are even cheaper than Amazon! Great…read morecustomer service too!

Good luck Getting someone to help you. They don't even pick up the phone…read more I asked 3 people for help and no one came. I asked to speak to the manager and apparently they were too busy to talk to me too. Lowe's is right across the freeway. I'm headed there now. Reply to Home Depot team: I have lived in the area almost 20 years. This store used to be great. But no more. I would rather drive to the Woodland Store 26 miles away (I live 10 away from Vacaville) than go back to this Vacaville store. You really need to send someone to Vaca to kick some a$$.

Nobody to go help in the tools section…read more I walked around the section for about 10 minutes. I then left and went to another department and asked for a person to be called to help me in the grinder section on aisle 17. I heard the announcement loud and clear across the store PA I wait another 10 minutes and ask another department again. I hear a clear request for help on aisle 17 with grinders . I did have a gentleman announce himself as Manuel to. Please call him Manny. He was not dressed in any kind of insignia as being a Home Depot employee he said that he would absolutely help me when he saw I was looking at grinders. He shouted to another gentleman who was a distributor for another type of grinder. This person was trying to help me, but he didn't know the Dewalt grinder system, and didn't know if there was a tool that would help me take the wheels on and off again no help whatsoever from the store. Finally I approached self check out. I asked one of the ladies to please call me the manager. A gentleman who said he was one of the store managers named 'Red' came and identified himself as one of the store managers. He said he wasn't sure why nobody came up and that was too bad that happened. I ask who the GM of the store was and I was told his name Brian . But I was also told he was too busy walking around the store looking at inventory to deal with customers who are not being helped. Clearly they have lots of managers, but none of them managing. I definitely would avoid this Home Depot. It was just so conveniently located off the freeway on my way to Sacramento that I thought I would grab something I needed. What a mistake. Looks like they have all the products one could want just no help in purchasing them

I love browsing at Lowe's! I found a wonderful selection of plants during my visit. I was…read moredisappointed however when I got home and realized they each had large bugs (pincher maybe?) inside their pots. Kimberly waited on me at the checkstand. She was kind and efficient. It began to pour down rain like nobody's business and as I stood there checking out the customer behind me "Ben" asked if I wanted him to get my car and drive it to the entrance! Why yes, thank you Ben!! Overall good shopping experience.

I came into Lowe's today to purchase a Microwave for an elderly couple who I help with random house…read moremaintenance. While I was driving there I got a text from a tenant that I manage a house for who told me their dishwasher is having troubles and needs replacement. I walked around for a bit in appliances to see which microwave and dishwasher I could purchase. There was 1 person working the appliances helping someone already, the. myself and 1 other person waiting for help. The employee noticed us waiting and quickly called for more associates to come help in appliances. Within 5 or so minutes someone (Kiera) had come over to ask if I needed help. I told her I wanted to purchase a microwave and walked her over to the one I wanted which fortunately in stock so she went to the back to get it. While waiting I was trying to make a decision on which dishwasher I was going to purchase. While I was waiting for Kiera. Another associate came over to see if I needed help. The other person that needed help was already being helped. Shortly after Kiera came out with the microwave I wanted then asked if I needed help with anything else. I told her I needed to purchase a dishwasher for a rental house. She was very knowledgeable about the different dishwashers and explained to me the differences of each one I pointed out as well as check to see if they had them in stock. I finally decided on an LG dishwasher that was in stock so I can get the quickest delivery and install. It costs $209 for the delivery, install and haul away of the old dishwasher and another $50 for the power cord and required hoses/parts. Since the dishwasher was in stock, I should be hearing from the delivery/installation person in the next couple days to schedule the delivery/install. Fortunately, I can install the microwave myself. I'm not sure if Lowe's just happened to have more employees working today (Sunday, 2/2/26) or they have improved their service, but it was a very pleasant experience today. Special thanks to Kiera who provided exceptional service!

The last time I went to Harbor Freight, I predicted that I would not need to return for years,…read morepossibly a decade or two. So much for prediction. I had an emergency need for power tools. When confronted with some impossible to eradicate mold, I suddenly realized I needed a drill brush. And since my current drill is a little too expensive to risk shorting out, I needed an inexpensive drill. So I quickly turn to the Harbor Freight app and priced the purchase. I was pleasantly surprised. I had no idea you could buy a drill for 15 bucks. And I've priced drill brushes before, and the package at Harbor Freight was approximately half the price of what I expected. Now the store is meticulously labeled, making it trivially easy to find what you're looking for. Unfortunately the drills and the drills accessories occupied and inordinately large amount of space. Luckily the harbor freight app clearly listed that both items were located on aisle one. It was just a matter of scanning every item to find the ones I wanted. I was pretty astonished by the array of tools. I spotted a few items on my wish list, but I managed to refrain. All in all my trip was quick and pleasant. I had a nice little chat with the security guard who seemed very friendly and was obviously bored with the lack of crime in the store. Check out was quick and efficient except for the coupons. I needed help at the register to figure out how to clip them.

Each of these store I run into are smaller and smaller. This is the smallest one yet. It's also the…read moremost organized. It's not dark inside like some of the others. It is an interesting addition to what was clearly once a dying strip mall. We were on our way to Lowes when my husband saw this spot and wanted to stop. He found only 1/2 of what he was looking for. But the woman working there knew where the item was to be located and while I couldn't find it, I didn't mind the trip. The security guard watched my husband's newly purchased items while he joined me in the search for what he was looking for which was very nice. It's weird because after visiting the store in San Rafael ages ago and making a big purchase, my husband said that everything he bought was cheap and complained. And yet, like a lemming running to a ledge, every time we see one of these he wants to stop. I still don't know why. But, I think he's more careful about his purchases which means that he's learned something.