Jack the owner is fabulous. He's professional and caring. He went out of his way to help my…read moreelderly parents.His knowledge and special attention to detail have made me feel secure with our alarm system.

I recently contacted Mar Vista Security and Intercom Systems about upgrading our call box. My…read moreinitial plan involved spending around $3000 on new hardware and installation to go from land line to cell-based, plus dealing with an ongoing monthly bill of over $50. But Jack turned that around completely with some fantastic advice over the phone. Instead of pushing for an expensive upgrade, Jack recommended switching our land line provider from AT&T to Spectrum. This simple change would save us over $300 per month without needing to touch any of our existing equipment--and he didn't charge a dime for the consultation! We're talking $30 a month for a business landline with Spectrum versus the whopping $360 we were paying AT&T. Thanks to his pointer, Spectrum is coming out tomorrow to handle the switch and finally rid us of that overpriced service. What really sets Jack apart is that he was the only one out of several companies I contacted who actually suggested this smart solution. The others either ghosted me or tried to upsell unnecessary work. Jack's honesty and willingness to help, even if it meant no immediate business for him, speak volumes about his integrity. If we ever decide to upgrade the system or add cameras in the future, Mar Vista will be my first call. Highly recommend--5 stars all the way!

Excellent. Quick. Efficient. Within a day notice and best price. Thank you!! Will keep you in mind.read more

They were quick in response, got here between the time they advised me he would get to my house…read more I requested tv mounting got quoted a good price. Then got charged something different due to using different nails. I like being advised before hand of any possible add charges so that's why 4 stars. Just wanted to get my tv mounted right away so didn't really make a big deal. Took approximately 15min-20min.

I put a positive review on here almost three years ago when my system was new and I am just as…read moresatisfied with it as I was then. There has never been a fault in my camera setup in these three years. The reason I write again is that we replaced our laptop computers this year, and needed service to help set the software up. The company runs lean, and they do not have a normal "help desk" when you call, so you don't always get an answer or help immediately, but I still give them five stars because they care about your experience with this and they make up for it once you get their highly competent technician on your case. Joe set up the software on two computers in only a couple of minutes and it feels like these cameras are sturdy and will continue running through at least a few generations of computers. If I ever want more coverage or upgrades, I would stay with this service.

The work was quick, well done, and competitively priced. Their biggest strength is their customer…read moreservice. George and Joe were always available, knowledgeable, and accommodating. While vendors would take at least a day to respond, George would either answer my call the first time, or return my call in minutes. They got my home network set up in 2 days. The work was finished before other vendors got around to sending me a quote. Money well spent and highly recommend!

We had a glitch in our security system and Ruben came back to check everything. Even though it…read moreended up having nothing to do with the equipment they set up for us, they still came to our house and fixed it...for free and with a smile! Customer service like this is rare these days. There are still rare businesses that actually care about repeat customers. We will continue to recommend them to friends and family. Thank you Ruben!

All of my cameras would stop working in the evenings. Three…read moreFactor Security was able to provide me a quote and quickly schedule me. Ended up diagnosing and changing a bad power supply that could no longer keep up with the added surge from night vision. Went through and made sure everything else is as it should be after changing power supply. Protessional. Pricing is competitive. Recommend.

I have had CSI for years and they always respond quickly to any alarm which is greatly appreciated…read more The service is always easy to schedule and very efficient.

We've had a fantastic experience with CSI Security and can't recommend them enough. Every team…read moremember we've interacted with has been professional, responsive, and incredibly easy to work with. They always respond quickly, take the time to answer all our questions, and make sure everything is working before they leave. Their work is thorough, and you can tell they're experienced and detail-oriented. Communication is another standout. Everyone we've dealt with is a great communicator, and it's clear the team shares information internally so everything goes smoothly without us having to repeat ourselves. One more important point is that their pricing is very reasonable for the quality of service they provide. Don't be tricked by other companies that offer lower numbers. You often end up paying the price in delays or poor work. With CSI, the job gets done right the first time. Truly a reliable, knowledgeable, and trustworthy company. We're so glad we chose them.

You can expect excellent products with most professional installation from Los Angeles CCTV. I…read morewanted the best, and happy I called them.

Los Angeles CCTV Security Cameras, installed a complete new system in our multi family building…read morealong the coast. There are plenty of complications, 4 stories tall, older building, multiple entrances, bad weather, etc. but the install was flawless and done on time as promised. The installer worked very clean and always left the job site as he found it. The camera images are shockingly clear, you can zoom in so close that you could see if they have food in their teeth. In summary... high quality equipment-professional installation-completed on time-very fair price-no surprises.

After calling around and getting quotes to install a new DoorBird Intercom/video system for our…read morecondo HOA, I went with MIR audio. I was quoted almost double the price for labor by a competitor, and I was told our project was too small by another! During the whole process they communicated well and were clear about everything. The day of installation went smoothly, and I was surprised at how quickly they finished the job. They help set everything up and made sure we understood how everything worked. I would not hesitate to use them again!

I contacted MIR for a consultation to upgrade a conference room. Had a budget of 50K and MIR was my…read morefirst choice of vendors for the job. Communication was great at first, but was very difficult just trying to get someone to visit onsite to evaluate my current setup and create a proposal. A technician visited the site, took about five minutes to look around my conference room, and told me they'd send me a quote. I never received a quote. Got a follow up call a couple of weeks after the onsite visit, was asked a question about my current setup, and never heard from them again. Everytime I would call to get an update, I felt like I was being rushed off the call. I ended up awarding the project to another vendor after giving up on call backs lack of communication. I'm sure these guys do great work, but for some reason weren't really interested in doing business with me.