Amazing establishment very cool style and variety of clothing and the staff was very real and kind…read more10/10 will be coming again !!

0 stars if I could!! AWFUL. SO DISAPPOINTED. the guy talked my finance into a tux literally…read moreconvinced him and his best man and mom. Non of them liked it and he convinced them that it's the one. Then told him a tight ass suit was his size then proceeded to put clips for tailoring even tighter and my fiancé said it's too tight he STILLL proceeded to have it tailored like that then blamed my fiancé for "working out" when it was too tight!! THEN said to iron it and try it on that maybe it will fit then!?!?! then was getting annoyed with us and said "if you don't like it we can give you a refund" then when we agreed on that he said he needs to talk to the owner first then calls and said the owner said no. We paid $441 WITH NO TUX OR REFUND. That man needs to be fired! I asked for the owners number and he wouldn't give it.

My husband and I went in to find an outfit for an upcoming event. Jayda made the experience…read moreeffortless. She took his measurements, let us explain what we were looking for and quickly found some options. Everything fit perfectly and we were able to leave the store with exactly what we needed. 10/10 customer service. My husband hates clothes shopping and she made the experience so easy. Would definitely recommend asking for her if you need assistance.

Amazing! Jada is a 1000/10 employe. She assisted me in getting a whole suit in no time for a…read morewedding I have the next day. She was extremely knowledgeable and fast at her job. If you need anything come and ask for her.

I went in there today and the lady that helped me was awesome. I'm sorry I forgot her name, but I…read morewent in wanting a specific type of bag not realizing there's five different types and she took a lot of time showing me all the differences making sure I got the right one

Bipolar beetch in the front counter, WOW. Just moved to this area and this is my second and last…read moretime in this store. Rather go to the store in Simi Valley where I know I'll be treated fairly and equally. Coworker definitely caught on because he started being nicer and using his customer service.

You guys need to Change your hours ! I had my aunt go and give me a hat…read more She was there by 7:30 and you guys were closed ! Very disappointed !

Very good selection of clothing, employees are very nice and helpful and a variety selection of…read moretejanas too!

Poor management, minimal employees available to assist with shopping needs etc etc. Because of my…read moreexperience at this location I will no longer be a patron of any Express locations and will be sure to share my experience with family & friends.

POOR EXCHANGE RETURN POLICY & POOR CUSTOMER SERVICE BY A MANAGER - DISAPPOINTED in this store and…read morethe Manager Maria at Express in Palmdale, CA. gets a -0 Star. My new job started March 2020 starting of COVID. My Real estate Management company gave me a $200.00 Express gift card. Due to COVID I had to go online to place an order. I ordered 4 Blouses and 3 pair of pants. Great deal and was excited. When the clothes arrived, 3 pair of pants and 1 blouse did not fit. I was told I was not able to return anything at that time due to COVID. I am over 60yrs old and have been in lock down for this entire time of COVID. I finely ventured out and went into Express into do a simple exchange. Maria, the manager, told me she could not exchange the clothes as the time period has passed and the store has been open for some time I could have returned the clothes earlier. REALLY??? How do I know when the store opened??? They did not send a memo. Maria stated she could Honor 1 item exchange, but not all 4 items. WHY?? WHAT IS THE DIFFERENCE 1 or all 4? Express already has the money from the purchased gift card. Now I have clothes I cannot wear!! I have advised my company of the situation and advise them NOT to purchase a gift cards again from Express They should go with Macy's or Nordstroms, Where the customer service and return policy is with reason.

I have been coming to this mall but it is my first time to shop at this H&M store. It is a weekday…read moreand wow what a difference does it make. Clothes are organized and no clutter on the floor. Even the clearance rack is neat. I found a nice black linen pants and I am so happy that it is in my size. Grabbed it and went straight to the register.

Trying to buy a suit for my 16 year old son. Staff is almost nowhere to be found and as my son and…read moreI were looking for a fitting room and going about the store the 2 staff members just stood there until I had to ask them where the fitting room is with a 'don't care attitude'. Plus when I asked another staff member to assist us with finding a pair of pants for the jacket he liked, she was no help at all. For a high quality clothing line. Service should be at the same level. So we left.

I'd give the zero stars if I could. The owner lied several times about being able to get a dress in…read moreon time and have it altered before prom. We had to switch dresses as a result and the dress she presented hours after my scheduled pick up time was trashed by her supposed seamstress. It was so last minute I had to pay for a dress with a raw hemline, mismatched seams, and globs of hot glue just so I could take it to a proper tailor who rushed the repairs overnight so we could have it ready. She has actively avoided my calls, my complaint to BBB and even sent her staff to deal with this because she has no moral compass to fix what she knows she messed up. Not to mention lying on the phone about who she was so she didn't have to talk to me. I will never return to that store and advise you not to as well. The owner is a scam artist.

The quality of the dresses are nice that's why I have a 2 stars but the over all experience was not…read moregreat we had a few pieces altered and they came back not fitting when I asked the girl all she said was. Well that what it said to do on the receipt :( then we ordered a custom piece and it looks cheaply made and not like what we talked about now I know It can be difficult to get exactly what u want when making custom but we brought pics and it was t complicated my kiddo is very sad and so am I I would avoid doing alterations here or any custom pieces

Once again the service is impeccable…read more Macy's will always make me smile . Love the sales and the reward program. I wish they had more selection of perfumes and mens suits, but I easily go online and purchase what they don't have. For me the value is well worth my money and time. Mr. Devonte, at the perfume counter is an amazing help. He never disappoints! He knows about everything sold in that department. In fact, all the employees are amazing! I think I have almost every perfume that I like there. Thanks for all the help Mr. Devonte. Also, absolutely love the Kalvin Klein and Anne Klein suits! Thanks Macy's!

I want to give a huge thank you to Bryant for his assistance. After a disappointing and rude…read moreexperience at Dillard's we went to Macy's to find a dress for my mother in law for an upcoming special event. She found a beautiful formal dress but needed a specific size. Bryant went above and beyond, locating three stores that had the size needed. One of those store being in Burbank. Bryant worked with his management team to confirm the dress was available and placed on hold for us. My mother in law was able to drive to Burbank same day and pick up the dress. We are beyond thankful for the amazing customer service from both Palmdale and Burbank. Thank you Macy's for proving the importance of excellent service!