Very excellent and clean work !! My shoes look great and the…read morecost was very fair for the quality of work provided. Turn around time was as expected. The Boot Repair Co. provides exceptional repair services. Ryan (the owner) was very nice, helpful and easy to reach . I recommend this business for any shoe, boot and purse repairs !!

Nothing better than thank an honest business owner. I took…read morea pair of sandals for Ryan to repair but instead he sent me home with not just a fixed sandal but knowledge. Thanks Ryan!!

What a great job! Thank you. Fair price, good work…read more Glad to have found this business.

This place is still closed. They have been holding my shoes hostage since September. They were to…read morereopen in November...now December? I'm beyond upset. Small Claims Court seems reasonable to me now.

This is by far the best service I have ever received. I dropped off my red bottoms and they were…read morefinished in two days. I had the red bottoms replaced and they look brand new!!!! I will be sending all my friends here!

**** EDIT**** READ THE NEGATIVE REVIEWS BEFOR YOU MAKE A DECISION TO BIRING YOUR FAVORITE SHOES OR…read moreBOOTS HERE! Picked up my shoes Friday everything appeared to be amazing. I was so happy. My boots looked great. He cleaned them up nicely. The heels looked great too. These are my absolute favorite shoes, Lord & Taylor. On to Saturday. I was in my shoes for a total of 3 hours. About 2 hous in is when I noticed they were peeling. I was getting so many compliments on my shoes and I looked down and I can see the peeling pieces poking out the side from under the ball of my foot. I contacted Rafi first thing Monday and sent him a text with video. He is taking no responsibility. I feel like he was trying to do a good job. He replaced the heel tips and I believe he used some kind of cleaner on the shoes which caused them to peel . I definitely would not trust this business with expensive shoes! I went here because of the high revenues but I neglected to read the bad ones that include pictures of the workmanship or lack of. Big mistake! I feel bad about editing this review because so many people had bad experiences with him initially and initially my experience was great until I had a problem. Then he got defensive and deflected any and all responsibility. He has offered to try to fix them, at my expense, but I would no longer trust him after this experience and after reading and seeing negative reviews and pictures. ***** Initial Review before wearing my beautiful shoes***** Been sitting on 2 pair of boots and 1 pair of heels in need of heel tips for some time now. Special event comes up and I want to wear those heels so badly. So I went in search of a shoe repair / shoe cobbler. Found the most welcoming individual here at the Shoe Cobbler in Norco. He is friendly. He is fast. He is efficient. He went above and beyond, not only to replace my heel tips but to bring my shoes back to their Glory Days. All in all I highly recommend this business. If you are in need of shoe repair you will not be disappointed. Don't throw those shoes away bring them back to their Glory Days! Hahaha. This is not a paid for review. He stands by his word and so do I.

While I cannot rate the service of repair, I can say I have come in here twice and received…read moreexcellent customer service. The first time I needed a leather rope to cinch a bucket bag closed. The owner told me that my bag wasn't real leather. Which shocked me, but I trust him. And I appreciated the honesty. Still love the bag. But glad to know it's not made of leather. The second time I came in l had shoes that didn't feel like the soft genuine leather they claimed to be. So since l actually had to review these shoes, l knew exactly who would know best! He said they were definitely genuine and that they were pig skin. Hence why they were rougher. I had no idea that was even a thing. I appreciate his honesty and frankness. I will always highly recommend this shop and l know the owner said about a year ago he was looking to retire. I hope (selfishly) that he never does. But if he finds himself a replacement, l truly hope the next cobbler is just as good. I highly recommend this cobbler for honesty and expertise.

Great customer service and did a great job repairing my sandals. I will definitely bring my other…read moreshoes here that need repairing. I highly recommend them

Best place in town for shoe repair. Boots , heels , color…read morematch, cleaning The do it all.

*******DONT DO BUSINESS HERE*******…read more I called the store explaining that I purchased a Loungefly backpack and the straps were cracking. Could they could replace them. The woman on the phone said yes bring it in and I brought it in and she quoted me $65 and said it would be done in 2 weeks. I went in today and picked up my bag. It looks awful. They took the top part of the bag apart to take off the old straps and sewn it back together CROOKED in 2 spots. They must have been rough because now the bag which was perfect other than the straps now have material coming off exactly where they worked on my bag. I mentioned it to the lady in the front of the store and she said "well it's not real leather. That's why that happened and it's peeling just like the straps." The straps were the only part that was CRACKING NOT PEELING... and the rest of the bag is perfect, except for where they worked on it. BUT if she thought that it would be an issue, why didn't they stop and say they couldn't do it or why didn't she say when I brought it in"This might be an issue?" They're the professionals not me. The lady said she would give me a small discount...Why bother? They already ruined my back...don't want a discount I WANT IT FIXED. They know what they did and instead of taking owner ship which I would have been less upset she tried to blame me that they messed up my backpack. I explained when I dropped the backpack off I paid $140.00 for it and it was worth $400.00. Gross business pratice

I take all my shoes and purses there. Ruby does a great job…read moreon repairs Very reasonable price. Ruby's also has new shoes for sale and purses

They did an amazing job repairing the soles of my Ugg boots. They look brand new and it only took…read morethem a few days. I plan on going back to get more soles fixed on my boyfriend's favorite boots.

Got my wife's shoes fixed here. Super quick service. Very friendly and helpful. Excellent work at a…read moregreat price!

Damian is a very kind man and did a better job on my boots then I expected. He takes care of his…read morecommunity.

Very happy with this cobbler shop! The quality of work is excellent. I've had purses and shoes…read morerepaired and upgraded, and it's always a pleasure to deal with the owner, Roger. He has very fair pricing. His attention to detail and craftsmanship are those of a seasoned cobbler. The shop is well-equipped with all the necessary machinery. He even makes custom cowboy boots! I am very happy with his work.

I came here because my husband suggested the place. He had taken pairs of shoes here before…read more I needed two pairs of shoes to be worked on. I loved both pairs of shoes that I brought in. One is an ankle, leather boot, which the heal/sole was beginning to separate. The other pair was also ankle height, but a suede type (wallabe style). The sole half way separated. I wasn't pleased with the type of customer service from this owner. He showed no customer service manners during my drop off and pick up visit. I looked at the boots quickly and saw that the sole were intact. When I arrived home and looked at the boots later. I saw one pair how the glue was not wiped up completely. After wearing it a week I looked to see how the sole was doing and I could see a slight separation. I didn't expect this having to pay $40 for each pair. I used Gorilla glue to fix the problem. I should have done the work myself.

Good communication. Reasonable prices. Quality work…read more This is the second time I had footwear repaired at Tiny's. Will definitely consider them again, however the distance from where I live in South Escondido is a factor . . .

The service was great and friendly and the quality of the shine on my Ted Baker shoes was…read moreoutstanding. I'm gonna look great at my son's wedding.

Excellent experience! Professional and I am so lucky to have found them as this trade is slowly…read morediminishing!! Oh and I love their location!!!!

Took my cowboy boots here to adjust the calf size and did an amazing job. The stitching looks great…read moreand can't even tell there was work done on them. Highly recommend this place.