This business was affordable, friendly, and very good at the work they do. I have referred my…read morefriend to this business also. Hope they stay in the current location since they are easy to find. They only accept cash and the full title of their business is not reflected... Their sign just reflects "Shoe Repair" T

They used a sharpie on my vintage coach bag in front of me to deflect from the residual glue that I…read morepointed out that was left by them on the strap I had repaired. By the time I looked up and saw it happening it was too late. I'm so disappointed.

Very happy with this cobbler shop! The quality of work is excellent. I've had purses and shoes…read morerepaired and upgraded, and it's always a pleasure to deal with the owner, Roger. He has very fair pricing. His attention to detail and craftsmanship are those of a seasoned cobbler. The shop is well-equipped with all the necessary machinery. He even makes custom cowboy boots! I am very happy with his work.

I came here because my husband suggested the place. He had taken pairs of shoes here before…read more I needed two pairs of shoes to be worked on. I loved both pairs of shoes that I brought in. One is an ankle, leather boot, which the heal/sole was beginning to separate. The other pair was also ankle height, but a suede type (wallabe style). The sole half way separated. I wasn't pleased with the type of customer service from this owner. He showed no customer service manners during my drop off and pick up visit. I looked at the boots quickly and saw that the sole were intact. When I arrived home and looked at the boots later. I saw one pair how the glue was not wiped up completely. After wearing it a week I looked to see how the sole was doing and I could see a slight separation. I didn't expect this having to pay $40 for each pair. I used Gorilla glue to fix the problem. I should have done the work myself.

Very overpriced for the "quality" of work provided. The photos speak for themselves. For $74, my…read morewife's $400 Michael Kors bag was repaired with crooked, weak stitching. My leather backpack got two incomplete, uneven stitches on an interior pocket. I thought about returning, but I did not trust them to fix it without causing additional damage. This level of workmanship was nowhere near worth the price charged. I would not come back and would suggest others look elsewhere

I had a shoe repair person in Menifee that was amazing-he repaired as set of Birkenstocks for my…read morepreviously which then lasted 5 years. But I moved to this area so I thought it would be good to try someone close by. As soon as I got home, I realized that the footbed was not properly repaired and a part was peeling up. Within 4 months of very careful normal wear, they were falling apart completely. I called to see if he would be wiling to do something for me since I spent more than the cost of a new pair just four months ago, but, he was immediately defensive and rude, and accused me of the shoes falling apart because I must have "abused them"-without even having seeing them, and refused to look at pictures too. Not a good experience at all.

I have a leg disease that makes my legs swell a lot. I don't fit in normal shoes, so I brought them…read moreto Aaron and he did an amazing job. He added leather and laces on the back so they are adjustable and fit me like a glove no matter how much my legs swell. He even saw me struggling to zip them up and put on a zipper extension. He was the sweetest guy, wished me a happy birthday, and did SUCH a great job. He got them done way faster than other places so I would have them for my birthday, and worked on his day off to get them done for me. FANTASTIC cobbler!!!!!!!!! I cannot recommend him enough!!!!!!! Thank you Doart!!! ------------ Tengo una enfermedad en las piernas que hace que se me hinchen mucho. No me caben los zapatos normales, así que se los llevé a Aaron e hizo un trabajo increíble. Les puso cuero y cordones en la parte trasera para que sean ajustables y me queden como un guante, sin importar cuánto se me hinchen las piernas. Incluso me vio luchando por subirles la cremallera y ponerles una extensión. Fue un encanto, me deseó feliz cumpleaños e hizo un trabajo estupendo. Los hizo mucho más rápido que en otros sitios para que los tuviera para mi cumpleaños, y trabajó en su día libre para que me los hicieran. Gracias mucho!!!!!!!!

Doart's is great! Over the years I have brought them leather leads, leather jackets, purses and of…read morecourse shoes! Lot of shoes! Have had retreads done on Birkenstocks, new heels on boots and stilettos. Always pleased with their work and turnaround time.

Natalee and her co-worker were both professional and very helpful. Great service here with any…read moreemployee. Always willing to help or resolve issues with boots.

High end product with top-notch staff. From now until I retire, this is where I'll buy my work…read moreboots. Great experience.

Was referred to them by a friend. Quality of their work was great. Just wish they were closer to my…read morehome & their hours were a bit longer on the weekends.

I trusted them with three pairs of my Loro Piana shoes, and all of them came back ruined. The blue…read morepair now shows red undertones, and the rest are completely uneven in color. If they weren't capable of fixing them, they should have been honest instead of making things worse. I didn't ask for compensation, and I didn't raise my voice, but I sincerely hope karma balances this out. Absolutely horrible experience -- do not take your belongings there.

I had two flower girl dresses repaired here. After some brief miscommunication with the girl who…read moreworks the front desk I spoke with the owner who helped make things right. The dresses were not in great condition when I brought them in, but she cleaned them up to a pristine condition. She repaired what she could, and offered solutions to fix what still needed to be done. I will continue to support this small business as they take pride in their work.

I was really hoping to like this place based on the reviews I've read that led me to come here…read more Unfortunately, I didn't get the same, stellar quality service and treatment that would have me give this place 5 stars. I was here some weeks ago to have 4 pairs of pants hemmed: 2 slacks, 1 denim, and 1 sweatpants. My boyfriend and I arrived later in the day, and the lady who helped us was nice and cordial, though conversation with her made us feel a bit uneasy. She asked us the following: "Where do you live?" "Do you not have someone in your neighborhood to do alterations?" Ouch. Why yes, there is a shop in our artsy, historic, trendy neighborhood, but they were closed. Either way, we still chose Luxury Cleaners and mentioned we picked this place based on Yelp reviews. You would think telling her that would have meant something. She then offered to have me try on all my pants to measure the correct hem (as expected), but then she changed her mind after I said yes. I even wore my Doc Marten boots, which were the default shoes for all of the pants except the sweats. I could also easily change pants without taking my boots off. But as if she came up with a better idea, she asked if I knew my inseam. I said no. All of my pants fit me different. Still, she took just one pair of my slacks and held it against the slacks I was wearing and eyeball-measured the length. From there, that was the measurement for all four pairs I brought in. Either she knew what she was doing and was *that good* or she cut major corners because she didn't want to take the time for true accuracy. No tailor or seamstress has ever done this to me before. They always had me try each pair of pants! And one major detail: I told her to please remove the elastic cuffs from the sweatpants. She muttered my request back to me as if to confirm, though she didn't seem all that present with me. I noticed that she took no notes whatsoever. She must be that good. My boyfriend and I came back the following week after Christmas for pick-up. The elastic cuffs were reinstalled on the sweatpants. I reminded her that I had wanted the cuffs removed. Her response, "Why didn't you tell me?" Unbelievable. How dare you gaslight your customer! She offered to remove them, but I wasn't willing to come back and risk another mistake that would make things worse. She already messed up and I couldn't see how she could possibly make this better. As if I wasn't livid enough already, when I tried the rest of my pants when I got home, they were a bit shorter than I would have liked. Had she taken the time to have me try on each pair, we would have gone over how many breaks (creases) I preferred at the bottom to find and pin the right measurement. Instead of looking good on boots, now my pants look better on the likes of flip-flops and flat shoes. Any shorter would have been high-water territory. I'm so disappointed and reliving this with my review is upsetting me all over again. The "Luxury" in Luxury Cleaners is very misleading. This lady makes this place seem to favor and cater to Coronado residents only or military. Maybe I should have brought my 30-year Navy Veteran, Retired Master Chief father to secure proper respect and top-notch service. He was stationed in Coronado in the '80s.

The store owner was warm, friendly, and trustworthy. Most importantly, the technician was extremely…read moreprofessional -- his skills are top-notch. A corner of my bag was worn, but it looked brand new after being repaired. I also had my crocodile bag maintained there, and it came back shinier than before. Highly recommend!

From the owner: Hi, welcome to Queen Ma!…read more Here at Queen Ma, we value your experience, making us the best choice in Southern California. We offer a variety of products and services, including consignment, luxury bag repair, shoe repair, belt repair, car door repair, and leather repair, just naming a few! We also have an in-person store in Irvine selling many luxury goods from top brands like Channel and Hermes, plus many high-quality Tyvek and silk inner bags to organize and preserve your designer bags. Visit our website for more information or reserve an appointment in our store for consultation.

Got my wife's shoes fixed here. Super quick service. Very friendly and helpful. Excellent work at a…read moregreat price!

Damian is a very kind man and did a better job on my boots then I expected. He takes care of his…read morecommunity.