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    Ruby Slipper Shoes and Repair

    4.3 (116 reviews)
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    2 hours

    Response rate

    100%

    Services - Ruby Slipper Shoes and Repair

    Shoe cleaning

    Shoe repair

    Shoe resoling

    Ruby Slipper Shoes and Repair Photos

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    Recommended Reviews - Ruby Slipper Shoes and Repair

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    Reviews With Photos

    Original condition before dropping them off
    KayAnna S.

    My mom and I have been coming here for years (at their old location) and we finally had some shoes to bring by again at their current location (newer). While we both remember the great quality of work and decent prices, I will say they have gone up a lot and some of their work is great and other times it's been okay, but at least we got the fix we needed. In our most recent visit, I was able to get my mom's cowgirl boots stretched and they did a fantastic job! The toe box was pointed and very tight but after stretching they have been super comfortable to wear. I did drop off my husband's Sperry decks to be resoled and they did a good job, I just know it wasn't exactly what my husband nor I were expecting. The shoes are definitely a lot thicker now as they resoled on top of the worn down original sole. We assumed they would have taken off the original sole and put the new soles on, but again it got the job done and my husband can wear his shoes without slipping on every surface. It might be helpful to be more clear with what you want when you drop them off, as we had just assumed it would turn out a specific way because we were asked no questions. Dropping off the shoes was a little concerning too since all they did was hand us a slip of paper with incoherent writing on it and our last name (written by us). We didn't pay until we picked up the shoes. They only accept cash which is important to know before going. They won't call you when they are done with your items, they just give you a date and when you show up they are ready. Clearly their system works for them. I'm just glad I was able to get some more life out of my husband's decks.

    My son practicing the "lean" in his new shoes.
    John G.

    My son (7) recently discovered Michael Jackson and has been practicing his dance moves ever since. The one move that he REALLY wanted to do was the "lean" from the Smooth Criminal video. Unfortunately, that move requires very special shoes. I went to several cobblers in North County trying to find some who could make the shoes. We didn't have any luck until we tried this place. They were extremely patient and understanding and willing to take the project on (much to my son's delight). After a couple weeks we picked the shoes up and they were PERFECT. My son has been practicing the "lean" ever since. This would not have been possible if it weren't for them. I highly recommend them and am extremely grateful to them.

    Ruined boots that don't even match each other.

    Use any other shoe repair. My brand new boots that I took in to have polished ended up dyed! What?!?! They went from neutral to I can't even describe this awful brown and look at the dyed thread. Brand new and now ruined. Also, to my surprise during drop off I was told it was $4 for the service. I was fully prepared to give him $10 or $15, but now it was $22 for them to ruin my boots. If you couldn't provide the service I requested you should have turned me away.

    Fresh polish
    Mackenzi L.

    My boots look great! I wish I had a "before" picture. I have a pair of black leather boots and I wore out the heels. I dropped em off during the week, he quoted the price up front, and said they'd be ready Saturday. Picked em up on time and paid. He was friendly and helpful. I'll for sure be back here for shoe or purse repair. Thanks so much!

    Side view to give an idea of what the shoe looks like overall.

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    5 months ago

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    17 days ago

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    9 days ago

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    1 month ago

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    3 months ago

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    4 months ago

    So refreshing to see a family business thriving. They did a great job and I'll be back here for sure.

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    7 months ago

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    1 year ago

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    6 months ago

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    8 months ago

    I appreciated the owner's friendliness and the quality repair at fair price. Thank you Ruby (sorry for late post)

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    10 months ago

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    2 years ago

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    1 year ago

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    3 years ago

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    1 year ago

    Is this place under new management? I just picked up my shoes and they did a horrible job.....

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    7 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    2 years ago

    Reasonable prices and friendly service. Fixed the heels on my leather boots perfectly. I'll be coming back for future shoe repairs.

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    1 year ago

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    3 years ago

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    1 year ago

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    3 years ago

    Broght in a purse & totebag for repair. They did a great job & the price seemed very fair. And, it didn't take long to fix Thank you!

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    1 year ago

    This is the best place ever! Great customer service and my boots came out perfect!!! The knowledge on foot ware is amazing.

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    1 year ago

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    2 years ago

    Ruby Slippers did a beautiful job on replacing the heels of my fancy shoes!! I highly recommend them to repair your shoes!

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    3 years ago

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    3 years ago

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    2 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    Quick turn around and fair pricing. Had a purse strap mended I'd been putting off. Great to have it just as new!

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    3 years ago

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    Page 1 of 3

    Ask the Community - Ruby Slipper Shoes and Repair

    How much does it cost to get the soles replaced inside a pair of heels?

    View All 2 Questions

    Review Highlights - Ruby Slipper Shoes and Repair

    The results exceeded my expectations Fast forward three weeks.

    Mentioned in 3 reviews

    Read more highlights

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    Ruby Slipper Shoes and Repair - shoes - Updated June 2026

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