Pete is the go-to person for carpet installation. Pete re-carpeted our upstairs rooms and hallway…read moreand we cannot be more pleased! It's evident immediately that Pete takes great pride in his work and cares about the details. We shopped around and Pete's pricing was much lower than competitors and offered better quality products. Pete is the best! You would be foolish to go elsewhere.

First time we used Pete's Carpets and could not have been more pleased. Had carpeting installed in…read more3 areas. The selection was very good. They were able to schedule us quickly. And we were greatly impressed by Pete and his son who did the installation. They were neat, helpful with replacement of furniture, efficient, and quick. And their pricing was competitive. Can not recommend them highly enough. A great, long time local business that deserves our support!

I've done business off and on for 20+ years with this Avalon store and they have always been really…read morenice people and very efficient. My latest encounter was with a blind repair that I have to do for a blind bought at another store in Bel Air, MD that has since gone out of business. Every step of the way, Beverly has been there to answer my questions in a professional manner and overall very efficient at what she does. I would highly recommend this business.

I was redoing the basement floor and steps. Jonathan Fountain and Mike Elston helped me with…read moreordering material and molding. They were both knowledgeable and professional. I would highly recommend this business.

Billy is a great facilitator for the business and the installation for both hardwoods and carpet…read morewas friendly, seamless and professional. Great, local Delaware business.

I went with Floor Concepts because they came highly recommended, but unfortunately I did not have a…read moregood experience with them. The flooring itself came in quickly and the install was scheduled. We took a vacation day from work for the installation, only to receive a text from Karly the day before saying they needed to reschedule with no explanation or apology for the late notice. Once the carpet was removed, we were told a subfloor needed to be installed. The subfloor was installed. We rescheduled the install. We specifically scheduled the install for 1:00 PM because we had earlier commitments.  The installers arrived early and immediately complained that they had been "sitting around all morning doing nothing" and asked why we didn't call for them to come sooner. There was a full unopened box and another half open box of flooring left over. While cabinets were going to be installed in part of the area, that information apparently was not relayed to Karly. However, even accounting for the cabinet area, there was clearly still too much flooring left over for such a small space. When I called Floor Concepts to see if we could return the unopen box Karly was extremely rude and insisted she personally measured everything correctly. (even though she missed the kitchen floor being higher than the room we were renovating) Talked to Sean and got nowhere with him. I later went into the store to show them a picture that the installers reused the old transition instead of installing a matching new transition. It looks terrible. Once again, Karly was extremely rude and blamed us, saying we must have installed the wrong thickness of the subfloor. That was not true. The subfloor height matched the powder room floor, which was also being replaced. Karly had personally measured the space and it was obvious even before the carpet was removed -- that the kitchen floor sat higher than the flooring being installed. I called and spoke with Sean and once again got no where with him. He told me there was nothing he could do other than offer to sell me a custom transition piece for another $200-$300. Seriously, for a 2.5' piece of wood? Shouldn't that be included in the price? At that point, I was completely done dealing with Karly's attitude and Sean's unwillingness to help with anything. While the flooring itself looks nice, except for the transition that doesn't match the customer service, communication, scheduling issues, and unwillingness to take responsibility made this a very disappointing experience overall.  I did not feel like a valued customer.  There are plenty of other places to choose from for our next flooring project.

Steve and Carl did an outstanding job installing carpet in our family room. They were thorough and…read morecleaned the area well. The price was very reasonable.

Steven C. Sandstrom at Christiana Carpet Company came to our rescue. He was able to remove and…read morereinstall stair carpeting when we had our stairs refinished. His work was spot on, his price was reasonable and we will call upon Steve again when the need arises. Thanks, Steve!

Great service and great results! Our new carpets are beautiful and Joe even fixed each of our doors…read moreso that they would swing smoothly over the carpets. Awesome value for the reasonable price. From the initial quote/selection to installation we had a great experience. Definitely recommend!

Loved that Joe made the process from start to finish so easy. He respected our budget and gave us…read moredifferent options of quality flooring to fit into our price point. The day of he showed up on time and had the job completed efficiently. Not only was he (and his helpers) professional and affordable but they cleaned up and took the old carpet and padding with them to dispose of. These floors are gorgeous and I highly recommend Joe for any flooring!! We will absolutely be using him again in the future for other rooms in our home.

The experience started with visiting the show room. The show room was not overwhelming, and it's a…read morefamily owned business Then the carpet installers were over the top. Professional, very experienced at removing , and installing carpet. The day ended with the one installer vacuumed the entire carpet and cleaned up all the old carpet and padding. Thanks again for a job well done. PRICELESS

Mr Alemar and his crew are top notch, he did my carpets before I sold my house and is the nicest…read morekind of person to do business with.His crew was prompt, on time and helped me with a problem with a hardwood floor another contractor installed. The toughest part is being patient and diligent in getting him to come out and measure, he does it old school with tape measure and graph paper and is really busy. Once you see him pull up and measure a couple of rooms, you will get a great feel for how he does business. His showroom is in a part of town that is a bit rough, so go with a friend during the day, but once you are inside, he has great selection and recommendations. His prices were good and his services were excellent.

We just had our 18 steps to the second floor and hallway carpeted with a large pattern carpet which…read moremakes it harder to lay, lining up the pattern. The steps were even harder uniformly lining the pattern step by step. Fishers Carpet One Flooring at 1572 Wilmington Pike did such an awesome job. I would use them again for any of my flooring needs. I would highly recommend their services. Thank you Lee!

We had to replace carpet in a bedroom/playroom after some water damage. We drove down to Carpet…read moreOne after checking a few other big chains and getting bad vibrations. Andy Stewart was waiting at the desk for customers and he helped us graciously in the store; on the phone when I had questions; and at our house when he came to measure and plan the installation. We had borrowed a couple sample books and were able to make our best choice. We were not buying expensive carpet, of which there are many possibilities. But we did want a good value and outcome for this room. We had a very good experience when homeowners sometimes get into big problems with this. Six months after installation we are still very pleased with our carpet, which makes a nice improvement over what had been on the floor previously. Nice cushion to the padding. Thank you, Andy.

Excellent company. The sale man and owner Frank was extremely, honest, helpful and pleasant to do…read morebusiness with. The quality of wood and workmanship of the finished product was superb. The lead installer Lou was not only pleasant and friendly but also a perfectionist who does high quality work. They were quick, efficient , clean and neat. I would highly recommend them and plan to use them again.

From the owner: We Bring Our Showroom To You!…read more Chester County Carpet & flooring Co. is a full service carpet, rug and hardwood flooring company serving Chester County and the surrounding areas. With more than 25 years of experience, exceeding all of your carpeting needs is our specialty. We aim to accomodate our clients with convenience.