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    Family Heating & Cooling

    5.0 (19 reviews)
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    2 years ago

    I had Gram and sons HVAC do some work for me. Todd Graham did a great job. Very responsible, very helpful and backs his work 100%.

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    Review Highlights - Family Heating & Cooling

    Todd and Wayne were always very kind and communicative during the entire HVAC system install.

    Mentioned in 15 reviews

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    Elite Comfort Systems - We treat every customer as if they were our own mother.  #HVAC #Repair #Installation #Air #Conditioning #HVACMaintenance #AirDuctRepair

    Elite Comfort Systems

    (223 reviews)

    We are once again extremely pleased by Elite Comfort Systems. They are a top quality service Air…read moreand Heating company. This recent visit was a warranty service call and the response, service, workmanship and expertise always exceptional !!! Thank you to our technicians "Ossie" and "Anthony" for their professionalism, explanations, quality work and testing to ensure a good outcome. Thank you Vic, Ossie, Anthony and the Elite team. Stacy & Robert Miller

    I was a new homeowner in 2022 when Vic (the owner) and his company, Elite Comfort Systems, saved my…read morefamily (including the feline members) from sweltering in 100+F degree weather by diagnosing and repairing my air conditioner. Since then, they've serviced the almost 22 year old system at my home, nursing it along. With each semi-annual "check-up" service, they advised me on what I needed to do, and what could wait. When funds were tight, they suggested stopgaps to help. Because of this history, when Alex showed me that my heater was leeching carbon monoxide into my home, I knew I could trust him. While I waited for my appointment, I was provided with space heaters gratis. This IS an independently owned business, and they treat customers like family. Ozzy (Osvaldo) and Anthony installed a new heat pump and air conditioner for me last week. They were at my home three days. Not only were they professional, friendly, and polite, they were also respectful of my home--taking time EVERY day to cover my carpeted areas, covering their boots as they came into and exited the house, and cleaning up any installation debris before they left each day. Ozzy and Anthony discovered that a part of the original system was not going to work as efficiently with the new system (the dampers) given the difference in the size. Ozzy explained the difference to me, noted the cost, and the pros and cons. He didn't pressure me to upgrade the items but he made sure I had enough information to make a decision. At the end of the installation, Ozzy took the time to show me how to use the new digital thermostat controls and gave me tips on how to use the system economically. He provided me information on how to follow up if there were ever any problems. Just like other times, Vic called a few days later to see how things were going (I missed the call, but still...so so kind and thoughtful). It's a lot of money to replace your entire HVAC system, no matter which company you use, but hiring one where you know you can trust the company. Simply put, you'll never have worries about trusting Elite Comfort Systems.

    Jazz Heating, Air Conditioning and Plumbing - Heating system noise diagnosis & repair

    Jazz Heating, Air Conditioning and Plumbing

    (2.5k reviews)

    Isaiah was a great help. He did a wonderful job and took care of all my needs. He cleaned…read moreeverything after he was done. He and cool supervisor where great his name was John tan M. I'd call on them in future.

    This review is based solely on the initial contact, consultation, and estimate, as I did not have…read morethe work completed by Jazz. My initial contact with the company was excellent. The person who answered the phone was professional, patient, and courteous, even as I worked through my concerns and asked some repetitive questions. At no point did I detect any frustration or impatience, which I truly appreciated. Jazz was also able to schedule an appointment for the following day. Joe was assigned to provide my estimate. He arrived on time and had a great attitude from the start. He was patient and willing to listen to all of my concerns, answer my questions, and discuss different alternatives. Before leaving, he provided a detailed quote with different payment options, which made it easy to understand the choices available to me. I requested the consultation because I was experiencing water hammering when using multiple fixtures. Since diagnosing water hammering can involve a process of elimination to determine the underlying cause, I received different opinions and recommendations from the plumbers I consulted. Jazz recommended installing a new water hammer arrestor along with a washing machine box. One thing I especially appreciated about Joe's explanation was Jazz's no-frustration guarantee. As it was explained to me, if additional issues arose during the repair process, Jazz would address them at no additional cost. My primary hesitation with moving forward was that installing the new washing machine box could require cutting into the wall. I was advised that Jazz would replace the drywall, but I would need to hire someone else to finish the mudding and painting. I understand that this may be standard practice in the industry, so I don't consider it a negative reflection on Jazz. It is simply an additional project that I am not interested in taking on at this time. Ultimately, each plumber who provided me with an estimate had a different opinion about what might be causing the water hammering. Given the uncertainty surrounding the exact cause, I decided to start with the simplest and least invasive solution: installing a washing machine water hammer arrestor, which was recommended by another company. Although I ultimately decided to pursue a different approach, I had a very positive experience with Jazz throughout the consultation and estimate process. I especially appreciated the excellent customer service during my initial call, the quick scheduling, Joe's professionalism and positive attitude, his willingness to listen to my concerns, and the clear options and pricing he provided.

    Family Heating & Cooling - hvac - Updated September 2026

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