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    Family Optometric Associates

    5.0 (1 review)

    Services - Family Optometric Associates

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    17 years ago

    I've been in to see Dr. Chado a few times with no complaints!

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    People searched for Optometrists 136 times last month within 15 miles of this business.

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    Ludwick Eye Center

    Ludwick Eye Center

    2.6
    (8 reviews)
    3.9 mi

    April 26 I had cataract surgery on my left eye. All went well with the procedure until Mothers Day…read moremorning. I had developed increased burning and itching of the eye so bright and early on that Sunday morning I called the Doc on call. Dr. Chad Teide was quick to respond to my call. I met Dr. Teide in the Hagerstown office and I was diagnosed with a scratched cornea on the eye that had the cataract removed. Dr. Chad was very attentive and caring over the next 3 weeks making sure the eye was healing and he also kept reassuring me that everything would be healed before my next eye surgery in June. I work in the health care field myself and know first hand how being on call can be and how the attitudes of some physcians are very lacking in bedside manner. Not Dr. Teide! From the start he has been kind and courteous and .professional. Dr. Chad is number 1 in my book. I also want to say that the other staff at Ludwick Eye Center are very caring and accommodating taking their time with you and helping to find solutions to problems when they arise.

    I am so upset! I came from PA for my post op f/u that I was told was today at 9:05 to find out that…read moreit was scheduled for 7/1/26 at 11:05. The receptionist is not the least bit friendly or compassionate. It wasn't my fault that they gave me the incorrect info. I worked in Healthcare for years and if I had a patient that was given the wrong information, I would have apologized to the patient and fit them in. That is what being professional and giving good customer service is all about.

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    Our Ludwick Eye Center family
    Our Ludwick Eye Center family
    Some of our friendly staff
    Some of our friendly staff
    Some of our friendly staff

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    Some of our friendly staff
    America's Best Contacts & Eyeglasses

    America's Best Contacts & Eyeglasses

    2.0
    (22 reviews)
    1.0 mi
    $$

    My experience with America's Best Contacts & Eyeglasses in Hagerstown, MD has been extremely…read moredisappointing. My first visit (under what I believe was different management) was professional. My second experience has been the opposite. In September, I received glasses with the wrong prescription and had to return them to be corrected. On 11/19/25, I had a contact lens trial appointment. On 11/21/25, I received an email stating my order was being shipped to the store and would arrive within 3-4 business days. I did not receive the trial lenses until 1/3/26 -- over a month later. On 1/10/26, I returned for my follow-up and ordered my annual supply of contacts. That same day, I received an email stating the items were in stock and would ship to the store within 24-48 hours. I paid out of pocket. After receiving no communication, I went into the store on 2/21/26 to check the status because phone assistance has consistently been unhelpful. Staff stated the contacts had not arrived and could not provide answers. As of 2/22/26, I still have not received my contacts or any explanation for the delay. This has been months of incorrect prescriptions, lost or delayed orders, lack of follow-up, and no accountability. Management has also been unprofessional and unfriendly toward both customers and staff. I would strongly recommend confirming clear order tracking and communication before choosing this location.

    They love to scam people. They want you to make an appointment online but then it's not with a…read moredoctor at all. It's online which is the stupidest thing I have ever heard of. Then you sit around a minimum of 90 minutes, more like 2 hours after you see someone to be seen again by someone telling you your $95 is now $985. They refuse to print your prescription for you but will bill your insurance for it. The front desk girls like to spew your PHI out in front of everybody within earshot. When you say your concerns to staff, still nothing is done.They are having problems with VSP and other insurance, so they said the patient needs to call. Even after saying they are having many issues with many patients but apparently it's the patient problem not the store.

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    America's Best Contacts & Eyeglasses
    America's Best Contacts & Eyeglasses
    America's Best Contacts & Eyeglasses

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    Vision 2020

    Vision 2020

    3.2
    (10 reviews)
    4.2 mi

    The best eye appointment I've ever had. Staff were courteous, friendly, knowledgeable. Dr was…read moreawesome. Highly recommend.

    I have gone to Dr. Agostini for years and I absolutely enjoy her down to earth nature, her…read moreattention to her patients, and willingness to adapt eye care for the patient. When it was Longmeadow Eyecare in the Longmeadow Shopping Center, the office staff was welcoming, engaging, and great at addressing patient needs as soon as you walked into the door. Since it has moved to Conamar Drive and taken the name "Vision 2020" I am hugely disappointed. The staff is unprofessional, uninviting, and acts like the patients are a fruit fly buzzing around their meal. Dr. Agostini is still the same and without her I would have gone to a new practice long ago. It was mentioned loudly at my last visit that they rarely clean vital lenses for pictures of the eye causing images to have artifacts. The order in which patients are taken back and addressed needs work, I was taken after two people merely because I had a contact exam. There is no reason that the staff should be trying on glasses when there is a line of people waiting to be helped. The main front desk employee, whom I have communicated with in person and on the phone, doesn't seem to know what she is doing at all. I had to help her! I don't know what is going on there, but it needs to be fixed or many people will be moving on to new practices!

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    Vision 2020
    Vision 2020
    Vision 2020

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    Family Optometric Associates - optometrists - Updated July 2026

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