I've been a patient of Pure Dental for several years and I would recommend them without…read morereservation. They have a fantastic new office space that's a huge improvement from their previous small office above City Feed. They adhere to strict infection control measures - so important during this pandemic. I feel cared for by them... I developed a bad tooth during the pandemic and Dr. Nelson supported me through it. He uses excellent specialists - I met two of them during my ordeal. If you need a dentist in the JP, Roslindale, Roxbury, Hyde Park area, consider Pure Dental.

I was a patient here for two years. At first, everything seemed great--friendly staff, convenient…read morelocation--but the actual care left a lot to be desired. From my very first visit, I was surprised at how little time the dentist spent with me. That only got worse over time. One filling turned into the most painful, drawn-out dental procedure I've ever had--and it wasn't even a complex one. I also raised concerns about teeth grinding and shifting, and was completely dismissed without any real discussion. I left that appointment feeling brushed off and unheard. Scheduling was another major issue. They couldn't accommodate a standard six-month cleaning schedule, booked me eight months out, and when I asked to be put on a cancellation list, they never followed up. Then they canceled on me two days before my appointment. At that point, I gave up. It's clear there are some kind and well-meaning people on staff, but my experience with the dentist and overall care was disappointing and, frankly, frustrating. I'm moving on to a new provider.

Extremely predatory scheduling tactics. They will do everything to keep you paying for more visits…read more Was mislead about when my next appointment was and was screwed out of my 6 month exam because the office staff mislead me about when my next appointment was and what my insurance was covering. They had me go in for an "emergency" that was not even an emergency, and waited until I was already finished with the appointment to tell me that taking a piece of food out of my tooth would count as my visit- leaving out the fact that I was scheduled for a regular checkup the following week. This is not the first time situations like this have happened and the woman who is the office manager has been extremely rude while smirking over these issues. After 5 years at a dentist office I really loved, I feel taken advantage of and screwed out of my regular checkup. Would not recommend this office. I want to be clear - The dental hygienist staff are amazing - they are not part of this bad review. And until this date, I had no negative interactions with this dentist office outside of the office manager making snotty comments such as "only people with money can afford to have teeth."

Over 5 years later, not one other dentist has supported the 6 fillings recommended by this practice…read moreat that time. They did acknowledge that the decision to drill and fill is somewhat subjective. However, once tooth structure is removed, then it is gone forever. Therefore, they take a more conservative approach. All that said, Dr. Gupta is excellent and if you need an implant I highly recommend him.

If dental phobia has been stopping you from going to the dentist for years, think no further and…read morecall this practice! I am absolutely amazed by everyone at this office. From the receptionist/ scheduler Karen, to the hygienist Alex, and of course the dentist, Dr. Chiou. Every point of contact I made has blow me away with their friendliness, professionalism and knowledge. We moved to Newton right before the pandemic and we have been looking for a dental practice for our family to call home. I came here after having not the best experience in another practice (which took all the courage in me to get to), I thought I'd give this highly rated practice a shot and get a second opinion. I am so glad I did. Dr. Chiou picked up the phone and spoke to me PRIOR to my appointment and gave me an overview of what dental work might be needed after looking at my X-rays. After learning about my absolute fear of Novocain, he reassured me that everything was going to be ok. The hygienist Alex was actually the one who gave me the Novocain, and performed my deep cleaning and she is amazing- skilled, patient and gentle. She made my whole experience beyond bearable and frankly, painless! The office is modern, clean, and awkwardly calming for a dental office. I have even sent my husband in and he couldn't be more happy and impressed. Thank you again, everyone at Newton dental group!

In today's world, where everyone wants to maximize earnings and rush into things, I feel blessed to…read morehave a dentist such as Dr. Chiou. He is extremely talented, and truly cares about his patients. He's one of a kind! The office space is inviting. He's staff amazing. Thank you Dr. Chiou! ​​​

I can't say enough good things about Dedham Dentist. From the moment you walk into this small,…read morewelcoming office, you feel genuinely cared for. The dental hygienists are especially wonderful--they are incredibly welcoming, gentle, and comforting, and they immediately put you at ease. They take the time to explain what they're doing and make sure you're comfortable every step of the way. The entire staff is friendly and attentive, and the dentist is thorough, patient, and never rushes through an appointment. It truly feels like a practice that values personal connections as much as excellent dental care. If you're looking for a cozy, trustworthy dental office where everyone treats you like family, Dedham Dentist is an absolute gem.

I just returned from having a crown and as always I am so impressed and incredibly happy with there…read moreservicece. From the moment you book the appointment to the actual procedure all the way through, this dental office is superior in every way. And they have the most amazing from desk staff. Dr Townsend is an awesome dentist. A true master. Thank you guys. You truly are the best! Jeff Diaz

I just had my 6 month cleaning at B&G. As always it was a great visit, very efficient, very…read morepainless!, and everyone there is very friendly. Mary always cleans my teeth and I so very highly recommend her. Thank you B&G, my only dental choice since 1982, always a great experience. Bob Bower

explained coverage which was accurate and no surprise billing. Would tell you if procedures could…read morewait when coverage is maxed out. staff amazingly kind, professional and caring. Felt at ease and I hadn't been to a dentist in years. Would recommend to anyone!

Went back after long time. Great service and Dr Simpson was great. Marika is my hygienist. She is…read morelovely.

Nice place quick checkups for my son. Hoping he gets these braces off someday. Feels like we have…read morebeen coming here for 5 years

I came here because my daughters hygienist left the other practice I went to, so I thought I could…read moretrust west Roxbury smiles pediatric dentistry. But This dental office is horrible. I really don't appreciate that when I get my child's teeth cleaned that only a dental assistant does the cleaning procedure and within 5 minutes she's finished. She barely counted the teeth. She took two bite wing x-rays that came out rather dark for my liking. I couldn't see every tooth surface in those 2 X-rays well, so was unable to fully read it. She didn't floss every tooth. She complained that my daughters teeth are too tight to floss. She didn't scale the teeth with the dental instruments to take away any plaque or calculus. She didn't use a mouth mirror or explorer to check any teeth. She didn't have enough Prophy paste application in the prophylaxis instrument to thoroughly brush her teeth. Once it was gone she didn't apply anymore so that to me it's like brushing with no paste. My daughter couldn't rinse out after the prophy paste cleaning with water or mouthwash. She said spit in a bib. I don't call that a thorough cleaning. I learned dentistry and worked there in tufts university of pediatric dentistry and I worked in two private offices also for many years. and I've assisted the dentist with every possible dental procedure in every dental specialty. I'm very particular in how I do everything. I've never cleaned the teeth by myself alone/unsupervised. A dental hygienist did that. I assisted the dentist with everything as a team. A good cleaning for a child is up to 30 minutes not 5 minutes. The dentists should think through how they set up their office and how they perform the dental procedures more carefully. It upsets me that the assistant has to do everything by herself. She might as well be a dentist. She's a underpayed hygienist in my opinion. It infuriates me to know you let them clean the children's teeth in five minutes and think the job is finished well. That to me is called brushing their teeth only. What made me more upset is when the dentist dr tarifard came she used the explorer a little said it looks clean anyway but let me check the X-ray just in case, then put fluoride and says drink water after the fluoride. I've never heard of this. You rinse your mouth after the cleaning then when you are done rinsing you put the fluoride on and keep it there. That's my preferable way of doing it. The time there was a waste of our time. The dentist says She can eat now and then says don't brush her teeth tonight. The dentist and assistant knew I'm a dental assistant and they asked do you assist now I said I did since I'm 14 years old in high school and I'm 32 now and when I had my daughter I chose to stay home and take care of her fully and their response is oh now you take care of one child now not many children like us. Good job mommy keeping her teeth good. I was so irritated I will never bring my daughter back there again. I will take her to a well educated hospital. Not a half job private practice. Do a better job for people! A dental assistant job is to assist the dentist not be a pretend hygienist or dentist! I only gave one star to the receptionist for being kind to us. She is pleasant. I specifically asked the assistant why are you cleaning the teeth by yourself and she says because the way I am with them is good. I would never understand that. You don't have the title to do the cleaning procedure by yourself. That's called a dental hygienist. Call me old fashioned. But that's the way I was taught. I might as well do the cleaning myself at home if that's the case. That's really a no no. A hygienist has to do it. In my opinion, A dental assistant can do everything possible by helping/assisting the dentist with everything, not doing the whole cleaning procedure unsupervised or just cleaning the operatory and suction the mouth and poke at teeth. That's doing nothing. Five minutes is not a dental procedure. Before I came to west roxbury smiles, I researched that The dentist dr tarifard did the three year program in tufts pediatric dentistry department. So I thought oh she's like me. They will be good dentist then. but sadly I found out she still doesn't do the procedures as they taught her. She makes the assistant do it. It's poke a little look then say everything is clean. I was in tufts pediatric also for many more years than that. They do step by step thoroughly. I didn't show anger because my daughter was with me but I am very upset with west Roxbury smiles in the way they do things. I know A nice hospital hygienist will do the procedures much better than this office did.

Dr. Maria Moser attempted to do a tooth implant on me. I say 'attempted' because it was botched-…read morethe abutment part was too big. She even said this right out loud, in surprise, as the procedure was getting underway. She went ahead however and tried to put the thing in anyway. As she tightened it into place I almost screamed and fainted; this was far and away the most painful experience I've ever had, in a dentist's office or outside of one. The pain didn't let up and five days later I had her take the abutment and crown back out. She put me on a course of antibiotics to try to stop any infection from the obvious swelling that had begun (see the picture). I rejected her offer to try the whole procedure again, this time with a "tissue punch", and had the botched part redone by a dentist who'd been voted the 'Best in Boston'. Dr. Moser never apologized or expressed remorse and of course never refunded the thousands she charged me and my insurance. I'm currently pursuing legal action against her and filing complaints with the local and state licensing boards.

Dr Fallon and Harrington along with the whole staff are…read morebeyond wonderful! I actually look forward to my dental visits!