Dr. Tieu is the best dentist in the world, and the staff at Pondside are stellar, going above and beyond in helping with appointments. The dentists and the hygienists are committed to pain-free dental care, and I never feel like they are upsetting me. I've been a patient for more than 20 years, and can't believe I haven't written a review before today. read more

Our whole family has always relied on Pondside Dental for many years because we find the quality of care to be excellent. Dr Thieu is such a good dentist and really helps you think through your dental issues and come up with the appropriate solution. I really trust him as a dentist. They put a heavy emphasis on prevention which is so key to good dental health and they really care about their patients. It is a truly neigborhood service, very unusual in today's corporate world. read more

I waited over six months to get an appointment and had high hopes, but was extremely disappointed with my cleaning. I didn't know whether the woman who cleaned my teeth was a hygienist or a dentist. If she wasn´t a dentist, then I never met a dentist, not even to give a quick look. The person who cleaned my teeth kept saying they were in such good shape, she didn't need to do much, and in fact, she didn´t do much. I was in and out very quickly and I felt as though I hadn´t had a cleaning. Will not return. read more

I have always expected the worse when I walk into a dentist office but I am so grateful to have been referred to Dr Tieu. He never ceases to amaze me. Great chair side manner, gentle, informative, and above all PAINLESS. He is patient and explains each procedure in a way that takes away the fear. Everyone at Pondside are professional and courteous. read more

I have been going to Pondside Dental for many years. I continue to receive excellent service. My Dentist, Dr Tieu, and my hygienist are both professional, knowledgeable, and welcoming. I have always had pleasant and helpful interactions with the rest of the staff. read more

Worst dental office in Massachusett. Office staff is completely incompetent! Went in for a cleaning awhile back, they said I cancelled. I said I didn't cancel and if I did why would I show up? Today they called two hours before my appointment to say the doctor is not available. I said all I want is a cleaning but they would not allow it. Obviously they want to charge for the dentist. I will never go back to these pathetic ,condescending parasites. read more

Hello everyone!!! My name is Veronika and my dentist is Dr.John Tieu from Pondside Dental Associates. I just want to say a huge thank you to the entire Pondside Dental team for a great job! Special thanks to Dr. John you are the best dentist I know! If you still think that dental treatment is scary and frustrating, then you just need to come to Dr. John! read more

Pondside Dental Associates - General Dentistry Near Me - Jamaica Plain, Massachusetts

Can I give this place 10 stars? I went to another local dentist that royally screwed up fillings I needed to have done. They did such a poor job, they created 2 new problems. I went to Pondside to get a second opinion, and as a true place of integrity Dr. Tieu spent 30 minutes giving me advice on all the options I had, but suggested I go back to my original dentist to give them an opportunity to fix their mistake. After 2 more unsuccessful attempts at my other dentist, I went back to Dr. Tieu. He again went through all my options based on what the inept previous dentist had done, and fixed my tooth in less than half the time, at half the cost. If you want to go to a used car salesman of a dentist, go somewhere near longwood. If you want a true professional who will be honest and fix your mouth, go to Pondside Dental. Thank you for your great, HONEST work read more

The hygienist was so kind and had a great bedside manner. I hate having my teeth cleaned and she made me feel very at ease. john, the dentist, was inquisitive and knowledgeable and it never felt like he was talking down to me. Actually looking forward to having my cavity filled later this month! read more

I have been a patient at Pondside Dental for over 20 years now and have sent many friends to them because of their excellent care and dentistry. Dr. Tieu makes you feel extremely comfortable and is always conservative in your treatment. I recently broke part of my tooth and because of their wonderful one day crown device I had a beautiful extremely well fitting crown in ONE visit! Amazing! I wouldn't hesitate if you are looking for a new dentist or even just a crown - go see this team of dentists - you will not be disappointed! The entire staff from hygienists to front desk staff are pleasant and so easy to deal with that your experience will be wonderful. Dr. Tieu just made my holiday season so much easier! Thank you! read more

Kieu, my dental hygienist, was great. She was very patient and not at all judgmental about the fact that I had not been to a dentist in almost a decade. Dr. Hodges appeared to be in over his head. I was under the impression that my large cavity would be treated during my scheduled appointment (to address that tooth specifically, this was a separate appointment from my initial cleaning and evaluation). However, he only shelled out my tooth, put a temporary filling in that does not fill my entire tooth and left me with jagged edges, and referred me to another practice for my root canal. I would have appreciated knowing before hand that I may not receive full treatment with him. Then I could've scheduled all of my care with somebody else. The left side of my mouth is now useless until I can schedule an appointment with another provider. He made my mouth worse than it was before. read more

Started coming here after a friends recommendation and have not had any issues. Their computer system was down one of the times that I went so they billed me later without any issues. When I was making an appointment for a filling, I asked how much it would cost with my insurance, and she was able to go through the steps like I just had it done (without hitting process or save or whatever would have gotten me a bill) and tell me the amount. read more

I highly recommend Dr Hodges. He does a great job and helps deal with any anxiety of having any dental work. He has great personal skills and let's you know what he is doing during the process. read more

I've been going to Pondside Dental since August 2015, and needed extensive dental work (fillings and crowns) when I became a patient. Not only are the offices super clean and they use the most up-to-date technology, the staff is knowledgeable, professional, and super friendly. At my first visit, the dental hygienist was very informative in how to take better care of my teeth and how my habits were affecting my oral hygiene. Dr. Tieu explains the whole process of any dental work he does, making an effort to really educate his patients, helping to prevent dental issues. :) Go there. Fix your teeth. They're wonderful. read more

Going to the dentist is not typically something we'd rank high on the fun scale of our to-do lists, but no lie - this is the best dentist experience I've ever had. Still wasn't fun, but when will it ever be? Everyone had a positive, friendly attitude and my hygenist talked me through everything she was doing, and made it a point to make small talk. She also was patient during my X Rays when I could barely fit that uncomfortable thing in my mouth and was struggling - she even RAN to the back to take the pic to speed up the process since it hurt. That's dedication. The waiting room is also comfy and has leather sofas and magazines to keep you occupied while you wait - not that the wait is that long. Another unique thing is the flexible hours (open after work hours and on Saturdays which I feel is fairly hard to find). My pearly whites are appreciative. read more

I have terrible terrible gums, and am used to seeing lots of blood and experiencing lots of pain. At Pondside, I saw no blood and experienced no pain!!! They're miracle workers and really know their stuff. My hygienist, Kieu, was fabulous and very knowledgable. They make me actually want to schedule an appointment every 6 months. read more

Dr. Lauren Chinnici is a wonderful dentist who takes my dental concerns seriously and gives wonderful care. I no longer dread going to the dentist. So happy to have found her. read more

The receptionist mocked me after I questioned a 50$ cancelation fee they charged me. Patients deserve not to be nickel and dimed and certainly deserve not to be mocked for questioning it. read more

I have terrible gums and normally see a lot of blood and experience a lot of pain. At Pondside, I saw no blood and experienced no pain!! They are miracle workers. My hygienist, Kieu, was fabulous and very knowledgable. They make me actually want to schedule an appointment every 6 months... You don't have to be afraid of the dentists, go to Pondside! read more

The staff at Pondside Dental is always professional and very accommodating. I have been going to them for years because they have given me the very best care. The dentists are highly skilled and take extra care to be sure you are comfortable and satisfied with the outcomes. I would recommend this practice to anyone and have to my friends and family. read more

Dr. Tieu had all the hallmarks of a bad dentist. He suddenly discovered I needed thousands of dollars of new dental work, which directly contradicted his dental hygenist and a previous dentist I had seen just a year before. He didn't really explain any of his reasoning and vaguely gestured at the x-rays to try and justify his discoveries. The hygienist was great, but beware of Dr. Tieu. read more

Pondside Dental is great. The staff is incredibly friendly and helpful. Somehow, despite only seeing them a few times a year, they always seem to remember what we were talking about 6 months prior - which I find incredibly impressive as I can barely recall what I ate for breakfast that day. Their staff does top notch work and they do a really great job of explaining the rationale behind everything. Going to the dentist is never fun, but Pondside Dental makes the the process as smooth and enjoyable as possible. read more

Unfortunately I moved out of the area and had to switch dentists but I loved them here! I received regular check ups and cleanings, as well as fillings. The hygienists (Jerri Ana and Kieu) are really gentle and pleasant. I usually have a lot of pain with cleanings but have had such good experiences with both of them! I've mostly seen Dr. Oser - who is great and his filling work was quick and painless! I'll definitely miss them. read more

I have been going to this place for over 18 years...yes that's correct. What makes this place different? They will not push you to do things that are not necessary. They also are very personable, and that to me is good especially they are honest. I have in the past made attempts at switching to other offices which are more convenient and close to home, and realized all they want is your money and do unnecessary things to your teeth. For example, I took my son to a dentist close to home that catered to children, they were mentioning things that not only cost a fortune to do (because insurance can only cover so much) and then to top it off they wanted to do it on baby teeth! I immediately decided to bring my son to Pond Side dental, and they provided a much more reasonable and better option, and so far, he's doing great, so great that we now schedule our appointments together every 6 months! I highly recommend anyone to come and receive their services. It's a business with good Ethics. read more

Rage against Pondside Dental! Very aggressive. Drilling, filling, and billing without good reason. I'd never had a cavity before. Always brush and floss. I go in, and I have five! My wife has 11! After they drilled my first three without novocaine, I started to question the necessity. At least three other people who I've talked to in the neighborhood who went there had the same experience of being diagnosed with tons of cavities. I just went to a new dentist, and I had no new cavities. The only cavity I did have was one that had formed under one of the superfluous fillings that they made. Suspicion confirmed! Also, they try to sell everyone that Sensodyne toothpaste at $11 a tube. How can all of your patients need a prescription strength toothpaste? Also, the hygienists have this negative attitude about my oral hygiene habits regardless of how well I report. One of them told me I should not eat tomatoes. See these white things in my mouth? They're for eating tomatoes. Pretty much I felt like they were treating me as a cash machine rather than a patient. They didn't care about my input on my own oral health and were annoyed when I asked questions. I made a Yelp account just to decry this place. read more

I have to agree with the review posted by Ema L. on 9/3/2015. Am a bit sad to post this because the staff are friendly and accommodating and I like the hygienists. While Pondside was okay for basic dental work (cleaning, basic filling), we've had nothing but problems associated with more complex dental work. Dental crowns have been loose and have broken within months to years of being inserted. Our new dentist has commented on how poor the work was. (Note this new dentist is out of state and not in competition with these folks, so nothing to gain and believe their assessment to be honest). read more

I'm a loyal client for the past 10 years. John is a wonderful dentist. I'm that kind of a patient who does filing without anesthesia. Johns works fast and it's almost pain free. read more

Another successful visit to the dentist. I cannot express how much more I enjoy going to the dentist since we joined Dr. Tieu. Not only are the office staff organized, professional and employ useful technologies to remind me of my appointment and then get me out quickly, and though there are always a steady stream of patients there, I never have a problem getting an appointment, feeling rushed, and they're really reasonable if you need to reschedule. The dental plan Dr. Tieu created for me, after a long struggle before him, had me leaving this cleaning with healthy teeth, no pain, no cavities, no root canals or sealant - nothing more to do until the next routine cleaning. It's a miracle. Also the dentist also checks in on you even when you're just there for a cleaning. My former dentist wouldn't even be in the building to answer any questions. He and my hygienist are always a pleasure to speak to. They remember everything about my family and in fact my family are now patients. My one year old had her first check up and we were unsure how it would go but Dr. Tieu has a way with children and got her to open right up (literally and figuratively). I cannot recommend this practice enough. Even if you have to commute (there is a parking lot and bus stop out front) totally worth it to have the best dental care! read more

I've been coming to Pondside for over 7 yrs now. After having developed a dental anxiety from work done when I was younger, I avoided/put off going to the dentist for many years. It was only until I had a cracked tooth which made me see a dentist. At the recommendation of a friend, I went to Pondside to get my tooth fixed and saw Dr. Tieu. From the very start there was no judgement and he was extremely patient and understanding of my situation...as come to find I needed a # of things addressed (no surprise given the length of time I went not seeing a dentist). When it came to the dental work itself, he was very gentle and took his time to make sure I was comfortable and ok during the various procedures. Since then, I've had nothing but positive experiences with him and his staff as I now keep up with my routine cleanings and check-ups. While my anxiety is still there, I know I'm in good hands. read more

Dr. Tieu has been my dentist for the past 17 yrs. He's the kindest & best dentist in town! He has possibly performed every procedure from basic fillings, root canals, extractions and the latest a dental implant. The implant is a complex multi step procedure that requires at least two appointments. As usual he performed it with stress free ease. I had no pain & the result is impeccable. Thank you Dr. Tieu for job well done as usual!! read more

Pondside dental is a really great office I love going there for my dental treatment they do an amazing job I've been their patient for over 9 years I'm extremely happy with my crown and veneers I had done by DR.JOHN TIEU his a wonderful dentist Im amazed by his work will continue to do my dental treatment at PONDSIDE DENTAL the staff are very friendly there they all make me feel comfortable when I'm there again THANK YOU SO MUCH DR.TIEU FOR ALL YOUR AMAZING WORK YOU HAVE DONE MOST IMPORTANTLY THE TIME YOU TOOK TO DO IT I'M VERY EXCITED. read more

My experience with Dr. Park at Pondside Dental shook my belief in the sacred trust between doctor and patient. After my ordeal, I can come to only two possible conclusions: that they are either dangerously unqualified, or are willing to sacrifice their patients' health for money. But, I'll let you be the judge: In early 2016, I finally decided to switch to a dentist closer to home. Calling around, Dr. Park, at Pondside, could see me right away. On my first visit, Dr. Park "found" six (yes 6!) cavities. Since I've only ever had two cavities in my whole life, I found it hard to believe that my brushing and flossing routine had completely failed me over the previous six months. Incensed, I went for a second opinion. Surprise! That dentist found only one tiny cavity, which he said could wait, and a bit of staining that an amateur might think were cavities if they had failed their dental exams, but nothing that could explain anything close to Dr. Park's claim of six cavities. Whatever the reason for this discrepancy, my trust in Dr. Park and Pondside Dental is forever broken. I will not be going there again, and suggest you get a second opinion before you have any work done there. It saved almost $1,000 and five unnecessary fillings. Do you really want to risk paying someone to drill into your teeth if you don't need it? read more

Beware of Pondside Dental! I made an appointment because of great online reviews and I wish I would have gone anywhere else. I ended up getting a second opinion after letting Pondside do one filling. Not only did my new dentist tell me I needed half the work done that Pondside told me but they said they work done by Pondside is subpar at best. My bite was completely messed up and they used silver instead of composite, despite composite being the best thing for a large cavity. I'm extremely concerned for anyone who trusts Pondside and has dental work done. You only have one set of adult teeth, don't let Pondside do unnecessary work. Always seek a second opinion if you're skeptical, like I was. read more

I went in today for a cleaning after many years of not having one. They were great and I really feel like they are careful and conscientious. I am so glad I found this place! A word of advice--schedule an appointment TODAY--you'll pay for it down the road if you don't go in for that yearly cleaning. Ugh. read more

Going to the dentist is not good times. But seriously, Pondside makes the experience as tolerable as it can be. It had been many years since I'd visited the dentist. On my first checkup, Dr. Chinnici and the hygienist both took excellent care of me, explained everything and took the time to answer questions. The cleaning was thorough but not painful. More recently I had a couple of cavities filled, and it was about as tolerable as it gets. Thanks, Pondside! read more

I've had a number of dentists in my life, but I can honestly say that the dental care I received at Pondside is by far the best dental care I have ever received. Both the hygienist (Kieu) and dentist (Dr. Chinnici) were thorough, knowledgeable, and gentle -- and the work they did was excellent! What is more, all of the staff members in the office are professional and very personable. I'd recommend Pondside to anyone. read more

This place is a disgrace to all dentistry!!! I had a root canal, post and crown here 7 months ago and the crown has now fallen off not once but twice. If you can't do something right just say you can't do it instead of being greedy and taking my money. I finally found a reputable dentist that said the job was mediocre at best. So now I need to pay for a buildup which should have been done during the procedure. And.... A new crown which are very expensive, due to the one they made could have come out of a back alley. Unacceptable... If I did my job as bad as they did I would be fired!!! I hate being ripped off!!! Please save yourself from this aggravation.....do not go here. read more

I have been seeing Dr. Tieu for several years now and have been very happy with the service they provide.The front desk staff is very friendly and accommodating, and the evening and weekend hours are great. Dr. Tieu is great at formulating long term treatment plans that take into account what your insurance will cover, so you can get done what needs to get done without spending a fortune. He is very up to date with the latest technology, such as digital x-rays and crowns that can be done in-house during a single visit. I highly recommend this office and Dr. Tieu! read more

I have been going to dr. Tieu and Pondside for over ten years, they are amazing. Dr. Tieu's work is precise and efficient with no pain. None of the fumbling around with anesthesia that never seems to work that I gave experienced at other dentists. Kris the hygentist is equally as precise and efficient. Beyond the quality of work is their customer care. I have a complicated work schedule and appointments are always difficult for me. Pondside has always been able to accommodate me with last minute appointments and scheduling blocks of time to accomplish all dental needs in one chunk of time so I don't have to come back for multiple short appointments. Recently I cracked a tooth and was able to quickly get an appointment for that and while there dr. Tieu and Kris shuffled there schedules to catch me up on all routine and preventive work because I will be very busy in the next few months. Pondside is truly amazing, i can't thank them enough for their quality work and accommodation of my needs. read more