I've been a regular customer at this bakery for a long time -- my son loves their cookies, and I've…read morespent hundreds of dollars here over time. But my recent experience ordering a custom cake for my husband's 40th birthday was so disappointing that I feel obligated to warn others. I ordered a two-tier custom cake for nearly $400, plus two dozen mini cupcakes for $110, bringing my total close to $500. For comparison: * Most privately owned bakeries charge around $200-$350 for a two-tier custom cake depending on complexity. * Mini cupcakes typically cost $20-$50 per 24, even from gourmet bakeries. So I paid premium pricing, and I expected premium quality. Unfortunately, that's not what I received. Design Issues The cake did not resemble the inspiration photos we discussed. I asked for a deep, elegant green with blended transitions -- something fitting for an adult's 40th birthday theme. Instead, the cake looked more like a Minecraft or Ninja Turtle cake with bright neon green, flat colors, and no blending. When I brought up the design issue, the owner blamed me, saying the buttercream "needs to sit out for 4-5 hours to darken." The cake did sit out for almost 5 hours, and the color never changed. It wasn't even close to the shade I requested. The explanation didn't make sense, and it felt like I was being blamed for something that was simply a design mistake. Quality Issues: Undercooked Cake When we cut the top tier at the party, we discovered: * an unusually thick 2-inch layer of frosting in the middle, * and a raw, floury, undercooked interior. The texture and aftertaste confirmed it wasn't baked through. We ended up throwing away the entire top tier and whatever was left over at the end of the night. This is more than disappointing -- it's a food safety concern. Customer Service & Tone This was honestly the most frustrating part. When I reached out to discuss what went wrong, the owner's tone was polite on the surface, but the conversation felt passive-aggressive, full of constant rebuttals, and completely lacking in accountability. Every single concern I raised was met with: * an excuse, * a deflection, * or a technical explanation that didn't match my actual experience. There was zero acknowledgment that anything might have been done incorrectly. She repeatedly mentioned things like: * "I didn't charge you for the little decorative balls -- those were free," * "I didn't charge you for the cake topper, it was $3.99," which felt unnecessarily frugal and honestly strange considering I spent almost $500 there. Mentioning $3.99 repeatedly after charging me hundreds of dollars made the whole interaction feel awkward and unprofessional. She also offered me a few free cookies -- but only if I used them this year because she "couldn't move the gift card into the next year due to accounting." I didn't want cookies. I wanted a partial refund, which was the only fair resolution. She immediately shut that down and said she "couldn't do that because of policy," even though she is the owner who sets the policies. There was no room for discussion, no willingness to listen, and no genuine concern for the customer experience. Overall For nearly $500, I received: * a cake that didn't match the design, * colors that were incorrect, * an undercooked top tier, * and a customer service experience that was rigid, dismissive, and full of excuses. I don't post negative reviews lightly, but this was extremely poor value for the price, and the lack of accountability afterward made the situation far worse. I hope this bakery takes this feedback seriously and improves both quality control and how they handle issues when they arise.

The girl working the counter was very friendly and outgoing. Great personality and welcoming…read more I loved the birthday cake funfetti cupcake. The buttercream was not sweet at all, which I really enjoyed. The cake itself was moist and cooked perfectly. My fiancé also enjoyed it. We also tried the m&m cookie and that had a lot of m&m's inside and was sweeter than the cupcake but also very good. It's a cute store and very clean.

I discovered Elite Nuts on my recent visit from out of town. What a wonderful discovery. They have…read morean amazing variety of delicious chocolates! We also bought some great nuts to snack on. What a great experience with such top notched service. It was such a great place with outstanding ambiance to end our trip!

Fadwa was so helpful, kind, and attentive. She made me feel welcomed in the store from the moment I…read morewalked in. This seems to be a new store and I must say I really liked it. Everything seems to be fresh. They offer wrapped chocolates (I was able to taste them) and they were pretty good. They also have different types of chocolates that you can buy by the pound which are also delicious...I got a little bit of each one. They have halal gummies which you can also buy by the pound as much or as little as you'd like (you bag it yourself). They have makhloota (roasted mixed nuts) which are on display. I didn't get to try it but it looked good! Who doesn't love roasted nuts? Overall a clean and nice store. I was only in Chicago for a visit and brought stuff with me to Miami from this store. Wish they had a location by us! Definitely recommend them!

I went there for breakfast - twice! Excellent strip steak and egg breakfast. Very reasonably priced…read morealso. It was so good I went back two days later. Of course the service was spot on as always. And a very friendly welcoming atmosphere

$12 for a draft beer? And that's before tip. You have to be kidding me . No draft beer should cost…read morethat much, let alone at a dive bar

Stopped in here to get some coffee and a dessert to go along with it and wow was it worth the stop!…read moreThe pistachio latte was amazing with a slight pistachio flavor nothing too overpowering and just the right sweetness. The pastry was also nice and warm with fresh drizzled honey on top and there was also cream cheese pieces in each bite, it was just perfect. Unfortunately I forgot to ask what the pasty was called, but I highly recommend it!!! Will definitely visit a location closer to me as we were just in the area for something else.

Yum! The drinks and baked treats are delicious! The only thing that I would change is adding more…read morestaff. Wait times were very long

My dad brought home a box here and the Dubai chocolate cookie blew my mind. Usually I'll just take…read morea bite of each of these massive cookies to try but I ended up eating half of that one. It was nutty, crunchy, and chocolatey. Peanut butter - liked the salt on this Chocolate chip - ooey gooey and rich Biscoff - the flavor was bright if that makes sense Cinnamon Toast Crunch - cinnamony if you like that Red velvet Oreo - very decadent. The bitter Oreo paired nicely with the sweet red velvet

The cookies are absolutely amazing. I would definitely recommend it, the drinks on the other hand…read moreare absolutely trash. I ordered a brown sugar espresso, it tasted like straight up milk. It had a hint of coffee on the top, but even when I mixed it, the drink still tasted like milk. That's a 5 dollar I won't get back.

I was craving drinking chocolate, and couldn't find a place until I saw that this place had a shot…read moreof chocolate. 4.5/5 Shot of dark chocolate which is great. It's not too sweet, and it's the right richness. 2.5/5 Chocolate lava cake was really strange. The cake had a strange grainy texture. Maybe it was old? The chocolate on top of it was good and so was the vanilla gelato, but those come with other desserts as well, so my rating is really more about the cake. 4/5 Lotus crepe was good. This is huge and a perfect size to share. The lotus is spread throughout the crepe--it's crumbly and yummy. And then this is topped with three melted chocolates- milk mainly and some white and dark. 5/5 cardamom chai was perfect. You can really taste the spices, which I love. And they don't add sugar or other sweeteners. 4/5 mocha - my partner had this, so I didn't get to try it, but he enjoyed it but felt it was on the small side.

This place has some incredible desserts. I am a bit shocked at how expensive everything is though…read more On our last visit, my husband had the Banana Cinnamon Pouch, a crepe stuffed with Melt n Dip special cream, banana and cinnamon all topped with Milk, Dark, and White Belgian Chocolate ($17.99). I got the Strawberry Dubai Cup ($14.99) that wasn't listed anywhere on their menu, but I had seen it on their Instagram. My cup was mostly cold, and the chocolate was firm - I think this would have been better if the toppings were more melty. Service was a bit slow, even though they weren't terribly crowded. There is ample seating inside. This is a good stop for indulgent desserts, but the price point would discourage me from returning too frequently.

Evan was awesome! Great customer service!! Very nice & helpful food was amazing!!…read more We will definitely be back!!

Amazing food, tacos were great! Great service from Evan! Super awesome dude! Would definitely…read morerecommend and would go back