I've never had issues coming to concerts here. My parents invited my sister and I to a concert here and we had an amazing experience!! The place was packed but we never felt unsafe. The place was clean and the performance was phenomenal!! I would come here for another concert!! read more

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Oh wow. This has to be one of my new favorite venues to see a live performance! (Not sure why it had such low stars because this YE is very picky about her venues) just sayin. The whole process from parking, entering, finding our seats, the initial performance and exiting went very smoothly. In fact, I found it much less stressful than the Hollywood Bowl. The entire staff were friendly, helpful and ready to clean up once the venue cleared. They have a few bars inside the concert area and another one in the lobby. *It was very clean when we arrived. However, when we left...another story. Our fellow music lovers were a little piggish. They left trash by their seats. Makes you wonder what their homes look like?! Hello???!!! No one appreciates a "Litterbug!" I would definitely recommend seeing any performance here. You can dine at any of the restaurants, gamble or sit out in the courtyard to hear some live music for free. *Check out their website for the entertainment schedule *Self Parking is free *Valet parking available for a fee read more

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I have updated my score from a one to a 4. After my first review I was sent a message through Yelp, providing me with the number to the box office manager who could help me. However, this was after I was able to purchase an additional ticket that would work with the rest of the group. Thank you Terrible customer service and venue. I purchased 5 tickets and needed to purchase a 6th one and requested to move the 5 seats that I had and pay for one more. I have never come across a venue that would not move my seats to a comparable price seat and add another one. I have gone to many venues and have always had good service if I ran into this. There were still many seats open, so it wasn't like it was full. I will never go to another event at this venue. You would think they would want to sell more seats. read more

Great place to see a concert. Every seat has a good view. Free, easy parking is a huge plus. Highly recommend!

COZY VENUE w/ NICE VIEWS! Overall, I had a good experience here, my family and I came to see a regional Mexican band called Intocable and it was a pretty tame experience. Security was on top of everyone and we felt safe! I was astonished that very few bad apples came in. The seats are comfy and provide a good cushion for your rump. However, be aware that some of the seats are broken. My dad got a broken seat and had an uncomfortable experience for the first half of the concert. Thankfully, he approached a gentleman about the issue and maintenance came to fix it immediately! The guy who came was friendly and efficient. I was also disappointed that the concessions were NOT open. Only the bar was open and that was kind of sucky as I didn't have an option for snacks or non-alcoholic beverages. The bar was pretty calm, staff were vigilant, polite and serious. I'd return to this venue, the outside is really modern and it's super close to several entrances to the Fantasy Springs casino/resort. We also found that there was plenty of parking but poor signage. read more

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Concerts, most people love live music but the venue, and where you sit (preferably) or stand makes all the difference in levels of engagement and enjoyment. Speaking of which, WTF happened to people after the last 1.5 years? Two concerts back and it's like that old David Chappelle skit where white people go haywire to the sound of electronic guitars. I swear, latent alcoholism or a weird switch got thrown because it's definitely a different vibe at shows now. My second concert here, the first took place 4-5 years ago when Heart played a long set with no opening act. Unless it's a band that has talent who really misses opening acts? Plus, they fuck up your hearing sometimes before the headliner. For that show we sat in a wing bleacher section that had good line of sight to the stage and was at a good spot where the PA system sounded balanced. A great show by a legendary band and my hearing wasn't totally out of whack afterwards. Years went by and we ordered tickets to see Jason Bonham, son of the late pantheon-level John Bonham from Led Zeppelin. Jason puts on a great show of Led Zeppelin tunes and easily embarrasses the other cover bands such as Led Zep Again and the like. Basically, it's not pedestrian, and then came Covid-19. Delays and rescheduled a few times, better safe than sorry, the day finally came. We parked in the crowded structure and headed down to the Will Call window to get actual tickets. That was a long walk but it is what it is. Bathrooms, predictably crowded, although the crowd was almost an even mix of genders, and then finding the seats on the floor, center section, towards the back. Typically this should be a good sounding area but it really wasn't as I'll explain. The show began and it was awesome, sometimes. I'm a musician and have performed lots over the years and technical difficulties happen, almost guaranteed. If you're professional you don't flip out, or throw a tantrum, and sometimes the crowd doesn't even realize something occurred. From early on something didn't 'sound' right. Sure, the guitar was out of tune on one cover and the singer walked over and tuned it while the other guy played, pretty cool, right? Towards mid-show the balance was really off. The singer was in the background, keyboards, when relevant, were overly dominant, and the guitar weaved in and out of sounding awful to awesome. Again, not the musicians' fault. It was the PA itself. Typically there are two or more banks of speakers, usually suspended, and that theoretically covers the entire field of sound within a venue. You'll definitely get a standing wave if you're seated against corners or walls, but it'll reach you. Unfortunately, there needs to be a center bank of speakers to balance hard left and right channels, like a home system. I'd say most of what I didn't enjoy during the 2.5 hour set was the imbalance. I could tell the sound guys were trying but it's a flaw in the venue design, fixable, but compared to sitting on the shoulders in bleachers to the floor I'd sit in the bleachers next time, it might be further away, but it should sound better. People gone wild. Yeah, some funky 'dancing' and likely under-the-influence trance movements occurred all around us. That was a show within the show. Hopefully the venue will get more PA speakers in the future and people get reaccustomed to being in crowded public spaces again. Nevertheless, ROCK ON!!! read more

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Went back after 2 years and I see that the Casino is a toilet. Games pay very little and no fun here. Stay away to have fun read more

I've been coming to Fantasy Springs Casino for 7 years. I am not a frequent gambler, but primarily come for the entertainment. There is an outdoor area with a stage and seating and two cocktail bars when a show is scheduled in their ROCKYARD. These are tribute bands that put on a quality show that is FREE of charge. There is a bowling alley, restaurant, fast food court, hotel, outdoor pool (for hotel guests) and conference center with an indoor arena. I love the indoor Arena concerts, they book first-rate musicians, such as John Legend, Doobie Brothers, Smokey Robinson, Boz Scaggs, Los Lonely Boys, Rob Thomas, Bryan Adams, Steve Martin, Paul Anka, etc. They staff an abundance of ushers to show EACH guest to their seat. Every seat is good because there is stadium seating on three sides for a good view. There are three cocktail bars, so the lines are minimal. Last but not least, the bathrooms are CLEAN!! read more

Fantasy Springs Special Events Center - Boz Scaggs - Stadiums & Arenas Near Me - Indio, California

There's a ramp, but No (NONE, ZILCH, ZERO) Handicap Parking at the Event Center. 7 or 8 Handicap Parking spots at the Bowling Center, but those were full and a good distance from the Event Center. The Event Center has Handicap Seating, but NO Parking??? read more

Fantasy Springs Special Events Center - two tickets - Stadiums & Arenas Near Me - Indio, California

Isn't the cashier's section designed to exchange money? All I wanted was change for a legal 20 bill. 2 fives, 5 ones and 5 dollars in quarters. I was informed by Mindy (6pm- Monday April 18) .... "WE DON'T GIVE CHANGE, WE HAVEN'T GIVEN CHANGE IN A FEW YEARS !" This isn't true. I received change from the cashier in March 2022. I would have accepted an explanation of restrictions on change due to coin shortage than to be brushed off with Mindy's insolent response. read more

Shout out and a huge thank you to Lisa and Leslie at the events center box office for "Cheap Trick" last night. Yall don't know how special you made my night. It was an awesome show and I will be back again soon! read more

Fantasy Springs Special Events Center - 3rd row seats! - Stadiums & Arenas Near Me - Indio, California

So unprofessional, I will never come back to this place !!! the whole staffing team is a mess first They kick people out for not reason at all the security are on power trips. I asked them why I was being asked to leave in the middle of the show and he answered "I don't have to have a reason to make you leave" after I spend 700$ to watch the performance I paid for .... And then after he escorts us out and we are asking why we have to leave he then proceeded to detain my sister for no reason at all, just because she was asking why we were asked to leave. They detain her in a room with 6 men and just her self. And then proceed to tell me "we are on Indian land so this is ok to do" no that is never ok to detain a woman and leave her in a room alone with 6 men with no police involved or anything just their "security team" I would never recommend this place ever!! All the staff are very rude and unprofessional, this place is disgusting and you guys should be ashamed to let your "security " do that to people .... read more

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AN ABSOLUTELY MUST DO! 5 STARS FOR THE CONCERT. TONY ORLANDO & DAWN REUNITE FOR A CHRISTMAS SPECIAL IN SELECT CITIES ACROSS THE USA. They ROCKED The Fantasy Springs Resort Casino Event Center In Indio near Palm Springs. People were Going Crazy. It was one of the BEST CONCERTS of 2018. Tony Orlando & Dawn were huge in the 70s & sold millions of records. They are on Billboards Top 100 Artists of the 20th Century. Tony talked about how they were the first multiracial group to have a TV Show in Prime Time Television. Most people don't know that Telma & Joyce sang background on Marvin Gaye's I Heard it Through The Grapevine & on The Four Tops Classic Motown hits too. TO&D sang a variety of Christmas songs for their Reunion Christmas Concert from the classic to those not heard as often. They also featured solos by Dawn - Telma Hopkins & Joyce Vincent. They also sang some of their biggest 70s Radio Monster Hits including Candida, Knock Three Times, He Don't Love You Like I Love You, Sweet Gypsy Rose, & their Biggest Hit Tie A Yellow Ribbon Round the Old Oak Tree. After the TV show ended in the 70s, Tony continued as a solo performer & is involved with War Veterans. Telma went on to acting in Roots, Bosom Buddies, Gimme Break, Family Matters, Are We There Yet. Joyce is Now singing & is a member of The Former Ladies of The Supremes called FLOS. Some of the Supremes were even in the audience for the show. But the Reunion was like they never stopped performing & just picked up where they left off with Music, Comedy & Variety & even an appearance by Santa. They had the whole audience singing, & laughing all night long. What a Show! INSIDERS TIP: The Fantasy Springs Event Center is a Concert Hall that is fairly large but not overwhelming of a place. They bring in Big Name Entertainment here just like in Vegas. They have a Snack Bar in the hall & a bar too. They only charge a small service fee for booking concerts through their website directly online or in person unlike other ticketing agencies. They have FREE Self Parking Here. After the show you take your Concert ticket to the Casino for $10 Worth of Free Slots. Don't worry they give you the ticket back. It used to be, you had to have Mega Bucks & be really Rich to have the Good Life, not anymore. The Game has changed. You've been Upgraded. Now You Can Live Like a King on a Limited Budget! read more

Stopped here on a recent visit to the desert for lunch. Food was fantastic. Of course no casino trip would be complete without a little gambling, which paid for the meal. Liked it so much we went back on our way home for lunch. Beautiful resort. read more

HORRIBLE sound system! Saw Hall & Oates on November 6 & Daryl Hall's voice was unrecognizable for the first 4 songs. Saw Hall motioning to sound booth or ? (several times) and sound improved a tiny bit, but not enough to truly enjoy the concert. Last night for Temptations wasn't any better. Will not go there for a concert ever again! read more

Worst casino i have ever been to did not see anyone winning half of the machines are broke Over priced drinks, good concert venue read more

This was our favorite casino to visit in the Coachella Valley. All the furnishings and restaurants were upscale and there were plenty of tables and slot machines. The promotional deal for members was the best we have seen. read more

Worst place for a concert. Attempted to see Adam Lambert. Bought floor seats. Cost us a fortune. Left after 4 songs bc everyone stood, ushers wouldn't ask anyone to sit down. The only way we could see was to watch the teleprompter. It was ridiculous. We will never go there again. It sucked. So did the staff. Attempted to email the management twice with no response. There are far too many venues around here to put up with that nonsense. read more

wow first time attemting to book a reservation to visit casino and was told no comp points no reservations. not fair to first time customers .it left a unpleasant fealing for this place.spread the word if your a first time vistor they could care less about you.if they tracked how much you spent they want your business. .very bad business pratice.i would not recommend this place. i have plenty other choices to spend my money and tracking you on a card is spying on you in my opinion.very bad to turn business down.i guess they dont need business during the pandemic read more