I would like to commend the staff here for doing all the work they do, and in busy situations…read more Please forgive my misspelling, I want to thank Iseah who talked to on the phone. I want to thank Jay who helped people the day I went. The facility was clean and organized, so I felt very comfortable about coming here. They are next to car wash and a gas station. Also, Stonewood Mall is across the way too. The had coffee and snacks, I loved that they had Kirkland coffee pods, oh heck yea. The waiting area is not huge but enough. Jay was very knowledgeable and helpful; I overheard him helping people out. As far as value, I felt I got a good value, as I was shopping around. I was given a time estimate, and a time estimate if I wanted additional service and they were very good about meeting that. I got a free car wash at the was station next door, full service, and they did a great wash. I am already planning my next visit with them. I will update review in the future.

Truly disappointed with this location. Lorenzo, the service advisor tried to charge us $25 for the…read morebrake inspection upon initial arrival. When I pointed out the banner at their shop that says "Free Brake Inspection" and their website which states Free Brake Inspection, he retorted that their website also states they do free smog checks, but he states they do not even do smog. (When relooking at their website, they do not mention free smog anyways.) Lorenzo stated the brake inspections were not free and the website got it wrong. When I asked him for the person in charge he stated Erika and Ezekiel were in the parts dept. It is a shame Lorenzo was the only advisor handling a long line at check in. He stated Corporate was aware of the brake inspection charge discrepancy. If they are aware and he is aware, why try to charge a customer for a "Free" brake inspection? After leaving our car here, we heard the next day of a list of repairs needed. Lorenzo stated they believed our brake caliper was seized but could not confirm it. He attempted to charge us an additional $289.47 for the brake caliper service and $152.10 for the brake fluid service in addition to the brakes and rotor replacement service charge we were expecting. The issue is that when we asked Lorenzo if he could confirm if the brake caliper was truly needed to be replaced, he could just say he highly suggests replacing it. From the beginning, this place was trying to scam. I reached out to Alex's Auto Repair in Cypress, who confirmed they could verify if the brake caliper would be needed. Alex's Auto Repair stated there would be no need to waste extra money if he could confirm the issue. Alex's Auto Repair serviced us, and simply lubricated our caliper without us needing to pay over $800 for the whole brake service like Downey Care Care was quoting us. Alex's Auto Repair took the time to verify the issue, charging us less than half of what Downey Care Care center wanted to charge. My issue with this location is they would have happily overcharged us for a service that was not needed. Take your car to Alex's Auto Repair, save your time and money. While Downey Care Care Center was busy playing around, we had to spend extra time and money booking a rental car. (Photo on the left is from Alex's Auto Repair who took the time to verify the concern and lubricate our caliper. The photo on the right includes one page of many pages of services recommended by Downey Care Center including replacing the brake caliper and fluid exchange had we chosen to go that route.) Makes me question if the remaining suggested repairs (not all pictured below) by Downey Care Care Center were even necessary.

Had a great experience with this mechanic. Communication was clear and consistent, he showed up on…read moretime, and got the work done quickly and professionally. He replaced my front air struts and everything went smoothly. The fact that he comes to your home is a huge plus--it saved me so much time and hassle. His pricing was very fair, especially considering the convenience and quality of work. He was also incredibly kind and helpful--he even took a moment to fix a small issue on another car for me, which I really appreciated. Overall, just a genuinely good experience. Great energy, very polite, and easy to work with. I would absolutely use him again and highly recommend him to friends and family.

First time using a mobile mechanic. I am happy with the…read moreservice and will keep him in mind for future repairs.

I would like to thank ACA Automotive for the kindness and human nature they shoed to me when…read morerepairing my car. My car broke down after hours, and AAA recommended them to me. I dropped the car off at the shop, placed me key in the drop box with a note. I received a friendly upbeat text at 745 AM, with a possible diagnosis and estimate. Throughout the day, they gave me updates and repaired minor additional issues with the vehicle. As a single woman this process was stressful and their light nature, combined with humor was a breath of fresh air. The total cost was less than anticipated and as a AAA member I got additional 10 percent off. I now consider them family and will bring them all my auto needs. Thank you ACA for making a stressful time not so stressful, I appreciate you!

I had a 9:00 appointment, my car was taken in a timely manner and my smog check was completed in…read morethe amount of time they gave me. Staff was really nice to

Same day service and great price points for compressor replacement for ac. Better price estimate…read morethan numerous shops plus its mobile.

The pricing quoted was way too high for what you get. I understand quality costs money, but this…read morefelt overpriced compared to other options offering the same thing.

The services here are top notch and well priced. Miguel is awesome: very diligent, polite, and…read moreknows his stuff.

Truly recommend you bring your troubled car to this shop. Took my vehicle in (nissan titan 4x4) and…read moreGabriel and his team took care of my problem in a matter of no time. Kept me informed of the issues and solutions with options before proceeding. Made me feel like i was a family member the way he took care of me. Price is more than fair. You pay for knowledge not time. They even threw in some free preventative maintenance for me before things got out of hand. something other shops would have jump on to make you pay more. Thank you guys!! My new shop.

My experience at Eddie's Mufflers shop was for sure an interaction I'll always remember. Upon…read morereaching his shop I had woke up to my catalytic converter being stolen right from under me as I was sleep. To my demise I thought their was something ultimately wrong with my car due to the loud noise it was making. When I looked on yelp for specialist in this field Eddie stood out because of his reviews so I thought to try him out after all what do I have to lose. When I spoke to eddie on the phone he reassured me of a lot of concerns and stresses I was thinking of and dealing with. I'm not going to lie once reaching his shop I didn't know what to expect plus I was dealing with anxiety from the whole situation. Little did I know meeting not only made my day better but he also fixed my car by exposing me to alternative solutions. He truly turned a day that appeared like a nightmare to me more of a blessing (learning lesson) and made me feel kind of dumb for how overworked I was about this particular situation. I mean wouldn't you be if someone stole something from underneath your car !!!!! I'm sorry for making this post so long but I felt compelled too considering Eddie being a blessing to me and resolving my unsaid emotions indirectly plus he had some heartfelt memories that i resonated with. I would absolutely recommend to anyone who may be dealing with a disaster trust me you'll thank me later! Thank you so much Eddie, from Jahmal

10/10 would recommend Eddies Muffler shop! Their work is amazing! My car came in sounding horrible…read moreand came out as if it was back to stock! Went above and beyond by raising my exhaust and exceeding expectations in the work. The hospitality was on point, the staff team made it simple to understand what was going to be repaired and had a great sense of humor while being informative. Work showed for itself, everything was perfect and welds were 10/10. I will definitely be back and recommending all my friends and family here!

I can't say enough wonderful things about this business. Being a woman I am always Leary about…read morehaving my car serviced. Not only do people attempt to take advantage of me because I'm a woman but also because I drive a Mercedes. I needed brakes and there was no way I was going to the dealership to have the replaced . So, I searched on Yelp and of course I came across a plethora of businesses but Bolles was the only one that had all five stars, I gave them a call and spoke with the owner's son (sorry i forgot his name) he was very polite, and knowledgeable. The next day o took my car to them to be serviced. I dropped it off and they called me a couple of hours later with an estimate. Yes the estimate was pricey but again he was using Merced's parts and we all know that those aren't cheap. But what I appreciated most was their honesty . He told me that the rotors on the back were shit and definitely had to be replaced but the front were fine and if the price was too much I could actually wait awhile (not forever, but a payday or two) before replacing the brakes . I thought this was the most honest expertise I had ever had with an unknown mechanic. If you want the job done right, with friendly, professional people I would recommend this business to you and anybody who needed a wheel alignment and or brakes . Hopefully I won't have to go back anytime soon but I'll definitely be recommending the to everyone I know .

Great work and transparency. Had my alignment done on my truck after getting bigger tires and upper…read morecontrol arms changed elsewhere. Always heard good things about them and they didn't disappoint.

Thank you so much, Travis, for fixing my hybrid so quickly! I went to two other places before this…read moreand neither of them could solve the problem. You got it done fast and efficiently, and I really appreciate it. Highly recommend this place! Glad I found you guys!

The service from start to finish was amazing. Got a quote to replace both rear struts with OEM…read more Andy, went through alternatives routes to take if I wanted to save on cost, but at the end I went with OEM and came back the next day and to get them replaced. Car ride is feeling better now and like when I first got it. Thanks BB Auto! You'll definitely see me again!

Look no further this shop is the real deal! No games played like other shops. They're honest and…read morethe work speaks for it self. They took care of my 2018 Durango after it was vandalized. Talk to Scott he'll take care of you. Thanks brother.

I sent photos of my Tacoma damage (front left side bumper) to this shop and was quoted around…read more$4,000-$5,000 without even seeing the car in person. To be safe, I sent the exact same photos to a few other body shops, and their estimates came back much lower. One shop estimated around $1,800 for repair and repaint based on the same pictures. That's a huge difference and made the first quote feel very inflated. I strongly recommend getting multiple estimates before committing to repairs here. Transparency and fair pricing matter, and customers deserve reasonable quotes.

Thank you Luis and George, interacting with both of you was so pleasant!…read more My brakes are great, thanks. I'll see you soon for the other things I need to address.

I'm giving this place 3 stars mainly because the customer service manager was very responsive and…read moretook the time to reply to my questions. That level of communication is appreciated. However, I couldn't give 5 stars because the shop layout itself was a bit disappointing. It looked like only one or two cars could realistically be serviced at a time, which made the operation seem limited. Additionally, the person who initially came out to help didn't appear very knowledgeable and didn't seem like he had the authority to make decisions on behalf of the company. It's good to know this business is around and available in the area, but based on my experience I probably won't be returning here for service.