Upon arrival I had such a friendly conversation with the staff, the car wash was actually fun with…read moreall the lights, and after the wash the staff hand dried the car with micro fiber towels!! A+ service

Bad place! Damaged my rim and denies it. Just a heads up if you care about your car. I posted a…read morepicture of what the conveyor did to my MKS rim. After the fact when you look at the place it is run down and not well maintained. I was told that the credit card machine was down for weeks. How dose that happen and you stay in business? Well you let the maintenace go and not repair things that need repaired like the conveyor system.

Very disappointed! I drove here from La Jolla, CA for a family emergency and my BMW was dirty from…read morethe road trip on top of the fur from my Husky being everywhere. First, one of the vacuums didn't work so I had to wait for someone else to move so I could use their spot. Second, the wash was not the best. There were still dead bugs on my bumper and they half dried my car. I pulled into a parking lot down the road to see if they dried it but there was still water on the back. I also noticed dried water spots around the car once I arrived at my destination down the road. I usually get higher priced washes but I'm driving back within the week or next week so I want to save that for when I get back home to California. I'm use to drying my own car and though this was one of those places. It really frustrated me. Waste of my valuable time when I could have went somewhere else. Lesson learned.

Always provided Quality Customer Service. Value of service is perfect as well. The cleaning…read moreproducts at vacuum stations at a nice plus.

Lone lines during the winters and Wednesdays suck. But overall the are the best car wash in town…read more Plus you can get a quick lane pass. It's not a bad deal. I like to keep my car clean. Put away your shopping carts at stores people and don't bang your doors into mine.

Not worth it. Your…read morecar gets ripped through at about 20 mph and therefore it doesn't get a good wash. Did the $8 wash and my car had spots everywhere showing not enough rinsing or crap soap. These guys are just concerned about speeding as many cars through as possible. Still looking for a good car wash near Dearborn.

We left the Splash on Mich Ave across from McDonalds in Drbn..We paid monthly..We noticed they had…read moreno brushes on the left side of the car the 2nd time we went there..They never told us and the car in the back was hardly cleaned.. Gave them another chance went back no brushes still I talked to the person working and still washing cars..taking people's money not saying a word to anyone! We turned around left and went to Town Auto wash it's new and redesigned and clean! We met a very customer friendly man I told him our story and he said I'll give u a free $39.00 car wash and you'll see how much better we are.. We did and it was a real car wash with all the latest bells and whistles..lot's of brushes and hit every angle of that car to make it look brand new! It was dried by two men that did a beautiful finished job! We gave them a tip and off we went! Very pleased! We will be back to be put on a monthly charge.. For $20.00 a month I can get our car washed anytime.. Or I can pay more and get more! Not into this techy stuff that might be a problem..but will see! This is a great place to get your car cleaned up looking good! Thank You so much for your kindness and giving us a free car wash! It was all worth turning around leaving the brushless Splash car wash and going to Town Auto in Melvindale on outer drive and Dix. See you soon! Thank You!

This is a pretty legit car wash. For $5, you get a great car wash that includes an underbody wash…read more They hand dry at the end, too. It also offers vacuums if you need to clean the inside of your car as well. It's a car wash, so the review is bound to be short.I just wanted to get the word out that if you're in the Lincoln Park/Melvindale area, this is a very reputable car wash for your ride.

BEWARE! They will damage your car!!! I dropped my car off to the at 8:15am for a FULL detail for…read morethe cost of $160. There was only ONE car there when I arrived and it was already being serviced. I was told (very rudely) by the old lady with glasses that it would be 3-4 hours. I walked back outside to remove my son's car seat from the vehicle, a very rude gentleman asked me to move my car loudly and abruptly before I could inform him that I no longer had my keys. Fast forward, 1:15pm I called to check on my vehicle to be informed that they had JUST started on it. I immediately asked them to stop because it had already been 5 hours and it should have been completed. When I walked in, I retrieved my keys and walked out to my car to find my gas tank wide open. I went back in and asked for a manager to inform them that I would be filing a police report because I feel as though the tampered with my car. Once inside my vehicle to my surprise, it was WORSE than when I dropped it off. Apparently they "prepped my vehicle and sprayed the door jams and now there are water marks on my ceiling around EVERY door. When I spoke to the manager, Paul, he apologized and told me he would do absolutely NOTHING for me beside clean my ceiling THAT THEY DAMAGED...and I could bring my car back and continue to wait. After 5 hours I received nothing but a damaged vehicle and inconvenience. I will be filing a police report and a claim in court for someone to correct the issues that they have caused me. I told my friend who referred me to my them to never refer anything else to me! They charge the same price as the Chevy dealership and the Chevy dealership is more efficient. This is what you get for trying to support small owned businesses. Go to Matick Chevrolet, they are the same price and will have you in and out in 2 hours or less.

I know prices everywhere have risen but they don't do a good job. Before, they used to, now they…read morehired lazy people

As of today this is the best carwash in the city by far. Have been to every car wash and none have…read morepaid as much attention to detail as here.

The team worked hard to ensure that everything was well cleaned. Although it took more time than…read morethey have in the past, they made sure they did a good, thorough job.

Castle Auto Wash,,, brand new establishment in the Downriver area. Fort Street is definitely gonna…read morebe busy now. Perfect timing with all that traffic from i-75 coming through as well. It's one of those proper automated car washes that you should always put your car through after the winter season. Just so you can get a proper under body wash to knock out all that salt from the undercarriage. That particular wash is priced at $10 here. A bit pricey, but I can tell their machine is definitely super thorough with the clean. So its actually kind of worth it. I would definitely come back and get my car washed here again. Btw, make sure you tip the guys who is wiping your car dry. Thank you so much for reading my review. I hope this helps with your decision making experience. Enjoy your awesome yelptastic day!

I've used this car wash before and always had a great experience. I especially enjoy using the…read morevacuums which are included with the wash. They are two kinds of vacuums at each station -- the wide flat paddle, and the narrow tube. Some users reported the prices were a little high, but I never thought that. It's $12 for a mid-level wash (the one that includes the undercarriage). I love that they accept credit cards! No quarters needed! Hallelujah! they were even able to accommodate my bike rack. They said they can handle all types of racks and trailers. Just let them know prior to beginning the automated part. At the end of the wash, there are people who will dry your car off with towels. All the employees are very nice and helpful and have gone out of their way to help me with a couple of special requests. I highly recommend!

Amazing service!! We went through the first step of the process too quickly. As soon as we finished…read morethe car wash, an employee came over and sent us through again so that everything would be sparkling clean. Great customer service

I had high expectations after reading many of the reviews and even more so when I arrived to a…read morefully staffed facility and no cars in line. I figured I'd have the luxury of a few guys spraying and attentively looking over my van. Boy was I wrong. I purchased the Silver package which included a tire shine and wheel wash and shine among other things. I generously tipped the crew after they towel dried and applied the tire shine but was really disappointed when I got home. Keep in mind it was a beautiful dry and sunny day so none of the dirt you see in the photos occurred on my drive from their lot to home. They earned the the second star only because I was greeted upon my arrival and the crew "seemed" professional otherwise it would have been a one star rating. 09/21/23 UPDATE: The management team from Magic Touch reached out to me in order to make things right. I returned to their other location that's a little closer since I live almost a half hour away from the original location. The manager was very attentive and passionate about making things right. The follow up and customer service was 100/100 so I definitely appreciated that. The van looked much better this time around. Many business get complacent or lazy when they're successful but the great ones rise to the occasion when things don't go right the first time and Magical Touch stepped up. So I'm gonna add another two stars from my original two star rating. END OF UPDATE