I went to Chapman Auto in Orange because my car wouldn't start due to a loose battery terminal…read more With a new job starting on Thursday I was stressed about having car trouble. Kennyard looked at my car and fixed the issue in less than 10 minutes. It was an easy fix, and when I asked how much I owed, he just told me to come back for future repairs instead. I so appreciate Kennyard's helpfulness, kindness, and honesty. Thank you, Chapman Auto

I went to the auto shop on Saturday to have my TPMS warning checked and my signal light replaced…read more The staff quickly diagnosed the issues and provided me with a quote right away. They completed the repairs in less than an hour, and the checkout process was very smooth. They even replaced the tire valve cap, which I really appreciated. I'll definitely come back for any future car issues!!!

This place is a gem. I just moved to the area and stressing out to find a good mechnaic. With a lot…read moreof stress and burn out, I found Orange Empire. Gino, great guy at the front desk is the first great sign. He says Jose is one of the nicest people ever, couldn't agree more. Definitely helped me out while I was going through a lot. I made the EASIEST mistake known to cars, and they could of easily overcharged me, but didn't. And honestly for that, I am so grateful. I didn't make the best first impression, but they did. Think I found my new mechanic. If vou liked what vou read and need to get your car fixed, come to Orange Empire Auto!

Jose and Gino were great. I got quoted a price, showed up to drop off my car, and was able to pick…read moreit up next day. Super friendly, talked me through the issues I had with my Valve cover gasket needing to be changed, and had me walking out the door like I found my new fav auto shop. Highly recommend

I would like to take a moment to truly thank Keith for his hard work and dedication to fixing my…read morecar. He went above and beyond all my expectations, truly a great mechanic. Had a super mysterious clunking when driving over bumps & dips due to previous mechanic mistakes, and he took some of his personal time to come with me and to hear it for himself. They priced very fairly and had an incredible turnaround time, typically done within the same day. Thank you Keith for all that you do, I will be back because of you for the foreseeable future. PS: Keith, the sound is completely gone. Again, thank you.

Amazing honest auto shop that doesn't not try to upsell you. They told me about an issue my car is…read morehaving and were upfront that it's not a fire now but could become an issue later. Yet they did not try to pressure me into fixing it, but rather told me in a more of an off hand, oh hey by the way kind of heads up. I appreciated their honesty and the price is not a rip off either. The only downside is that they don't take appointments so it's a first come first serve situation and I had to come in on a PTO day since I want to make sure it got taken care of that day.

I had a really great experience at this shop and honestly can't recommend them enough. A few weeks…read moreago, my catalytic converter was stolen, and I had it replaced at another shop. After that repair, my check engine light suddenly came on--even though it wasn't on before. The first shop told me it was a problem with the mass air flow sensor and tried to charge me to fix it, which didn't feel right to me. So I decided to come here for a second opinion, and I'm really glad I did. The mechanic took the time to properly diagnose the issue and walked me through everything step by step. Within about an hour, he figured out that it wasn't the air flow sensor at all--it was just a blown fuse. That alone saved me a lot of money and potentially from being overcharged elsewhere. What really stood out was the honesty and communication. He explained clearly what went wrong, didn't try to upsell anything, and made sure I understood the situation. On top of that, he even aired up my tires for free, which was a nice touch. Fast, honest, and affordable service like this is hard to find. I'll definitely be coming back and recommending this shop to others.

Service requested was spot on, called for a used tired. Fair pricing at 60 otd, it was done…read moreimminent i came back. One of the fastest pit stops I've ever made in my life. George was the gentleman that helped me. Fred was the worker on the register. 10/10 would come back and will recommend to others.

I was a walk-in today and referred by other clients for replacement of my headlights which I had…read morealready purchased the replacement bulbs. I didn't expect to get service right away and knew I probably had a wait but I was taken care of and appreciated the speedy process. Thank you again for the excellent customer service. I also wanted to mention that the attention to cleanliness of this establishment was noticeable.

Terrible communication to the customer. Walked in for a basic oil change. Didnt expect to wait…read moreclose to 3 hours on a Wednesday late morning. I'm sure their product and services are great. Unfortunately, they missed this time. Wont be coming back. Not about the money but lack of communication to the customer waiting in the lobby for 3 hours. Update: thanks for response. Good luck to you guys!

He's a good straightforward mechanic who tells you everything you need to know about the service…read moreyou're getting, even if it's beyond his scope.

Veraj was wonderful. He worked on my 2017 Toyota Sienna which had the front engine splash shield…read morebrackets broken. He serviced it immediately and made sure it was secure. I would highly recommend Veraj for all work on vehicles.

Jesse is the reason my cat is alive…read more Last weekend, during the Garden Grove toxic chemical evacuation, my tuxedo cat decided that the undercarriage of my cousin's Tesla Model Y was a great hiding spot. It was not. He was wedged in there for 12 hours with no food, no water, and zero litter box access. He was absolutely losing it. I ran through every option. Fire department? Busy with the actual chemical explosion rattling all of OC, fair. Animal control? Ghosted me. My cousin, currently out of the country, tried Tesla Roadside Assistance through the app. Tesla's answer: their technicians are not trained to rescue animals. Noted, but deeply unhelpful in the moment. Two other mechanics passed too. Jesse was my third Yelp attempt and my last real option. He showed up within two hours, no fuss, and got straight to work. He tried everything - the frunk, underneath, removing the right wheel - methodically working different angles for an hour and a half because my cat had chosen the most inconvenient possible position to be chonky in. Jesse stayed patient the entire time and got him out safely. My cat is home. He is fine. He is completely unbothered, as cats are. Jesse showed up when nobody else could. That is not something I will forget. Oh, and his prices are insanely reasonable. If you need a mechanic who will actually show up and problem-solve, Jesse is your guy.

As you can see by the other reviews, Jesse the owner needs to improve his organization and…read morecommunication to run his business better. My experience was called to book on Monday morning, quoted the price based on easy to describe work and an appointment for Wednesday at 8AM. So I adjust my schedule and am ready. No show, no answer calls or texts until a call at 930 - where he apologizes for issues on Tuesday and will show up at 5PM. Fine. I'll adjust my evening plans too. An organized person would have adjusted plans and communicated Wednesday if they had issues/delays Tuesday. Then, at 2PM calls back and says looking more like 530PM. And then he says... oh? Did I give you a price already? Oh that's actually a lot of work and says it'll actually cost 60% more. That was enough to call it quits. While I can't speak to his mechanic abilities, he fell short on: 1) being able to accurately understand and estimate work before quoting, or worse, stick to his quote when he gets busy 2) ability to plan his schedule and communicate reasonably. I hope he learns from this and other experiences and reaches his potential through better consistency.

Have taken my car here for years! Joe is the best!! Placentia super service is a place you can…read moretrust.

Service Advisor Joseph M. did an amazing job. Great communication to keep me informed throughout…read morethe process. He was very helpful to handle my transportation needs. Will definitely return for any future car services.

Second time back, unexpected unfortunately needed a tow for a snapped tie rod, they took me in…read moreunexpectedly, and got me out the same day about 4 hours later, they're quick, and very reliable, and affordable, definitely found my new go-to shop, also friendly workers

Went in for a alignment on my lifted Tacoma came out satisfied process was quick and simple Highly…read morerecommend for any Lifted trucks that need alignment

EZ-Brakes did my rear brakes almost 2 years ago, and I had them come back to do my front brakes a…read morefew days ago. If/when I need my brakes serviced EZ-Brakes will always be my go-to and you should do the same! Kind, professional, and efficient from start to finish. Secured a next-day appointment and even contacted me when a spot opened up a couple hours earlier. Pricing is competitive too. Your search is over. Contact them today!

Easiest brake job I've ever done. lol. E-Z brakes were on time, had the work done quickly, and with…read morethe correct parts .....very friendly from start to end. I definitely definitely will be using them in the future. Thank you Neal