I thought I wrote this review already... but if not here it is. I'm so glad I reached out to them…read moreto do my banner. They made suggestions for me and produced it when they said. It actually looked really good once I hung it at my event. Not a dealbreaker, but one of the grommets came out immediately. I just never had the time to go back and make a big deal about it, because it wasn't a big deal. The benefit served his purpose. It was not super expensive, Actually it was a good deal. Would I use them again? Absolutely!! Give him a shot. Make sure you are complete with your request. Communicate clearly and concise. This will be your best way to have the best experience. They will also do the same, and provide you with what you ask for. A great product.

I had a wonderful experience with On-Line Printing and Graphics. Ben and Gary quickly responded to…read moremy Yelp request with a very reasonable quote. After confirming the best size and layout, Ben helped me print a very large, oversized family tree banner, and added a few details which made the project perfect. I highly recommend them to anyone who is looking for high-quality printing and excellent customer service!

Once again Postal & Print Shoppe has helped the community…read more They are big supporters of youth and family activities here in Elk Grove. From Graduations, announcements and posters that are top quality and a great price. They have supported local schools by providing materials to help learning and good citizenship among students. Highly recommend.

Came in on a Saturday for a Live Scan and the two guys working the shop were super helpful! The…read moreprocess was quick, easy and I was in and out of the shop within 15-20 minutes!!

It was a Monday afternoon and I thought to myself this was the best time to get a LIVE SCAN…read moreFINGERPRINTING. I was thrilled to get it done. Got my form, my picture ID and went right in. The line was so long! The lady behind the counter said Mondays are their busy days. When it was my turn, the woman at the counter was multitasking and she said she's doing one right now with another. She asked me to patiently wait. She finally helped me and she was patient with me as well. It wasn't so bad. I was surprised the cost of Live Scan these days. Last time I had to do it was maybe in 2013. Today in 2026 it's significantly gone up. It's not UPS fault. The economy and the price to roll your prints and to send to the government are separate fees. It's best to go on their less crazy days. But the woman who did my live scan was extremely nice. She even thanked me and said my name. lol. The extra customer service demeanor made it worth while. I'll return. Forgot to take photos.

This review is about the "manager," Athena…read more Yesterday, I walked into the store and immediately noticed Athena having a very intense interaction with the customer ahead of me. I had no idea what had happened before I entered, so I can't speak on the details of that interaction, but the atmosphere in the store already felt uncomfortable and tense the moment I walked in. Shortly after, the customer left, and Athena called me over to her register for assistance. From the very beginning, I was met with hostility and an unnecessarily rude tone. I had a larger Amazon return and simply explained that I wasn't sure whether it could go through the kiosk or not. Instead of offering help or guidance like most employees in customer service would, Athena coldly responded, "Well, it depends on the label." As a customer who obviously doesn't know what that means without additional explanation, I looked confused. Rather than clarifying or helping me understand, she simply repeated herself in the exact same rude tone as if that somehow answered my question. At that point, it became obvious she had absolutely no interest in helping me. There was no effort to guide me through the process, explain the difference between labels, or simply provide basic customer service. Instead, she left me standing there confused. I understand that retail and shipping environments can be stressful, but there is still a level of professionalism and patience expected from someone working directly with customers, especially someone in a management role. I took my package over to the kiosk anyway, still unsure of what I was doing. Fortunately, Ethan was working that day. My husband and I have visited this location many times before, and we have mostly dealt with Ethan during those visits. Every single interaction we've had with him has been excellent. He is always professional, patient, polite, and genuinely willing to help. We've noticed multiple times that when the store becomes busy or chaotic, Ethan is usually the person keeping things together. He helps customers efficiently while also assisting coworkers whenever they need support. Even while helping his own customers, he manages to multitask and maintain a positive attitude. He creates a calm environment, communicates respectfully, and actually seems to care whether customers leave the store having had a positive experience. When Ethan came over to help me, he immediately informed me that the kiosk would not have accepted my Amazon return and that it needed to be processed directly by an employee instead. He handled the return quickly and professionally without making me feel like I was inconveniencing him. The "manager" could have told me this from the beginning if she had cared enough to spend even thirty seconds helping me rather than dismissing me immediately. While Ethan was helping me, I asked for the manager's name because I intended to report the behavior I experienced, Ethan let me know the manager's name is Athena. Mind you, I had no idea the woman who I dealt with in the beginning was the manager and I didn't see a name tag. After leaving, I called the store and confirmed I was speaking with the same employee from earlier, Athena, who identified herself as the manager. She continued the same rude and dismissive tone over the phone. When I asked who she reports to, she replied sarcastically, "My boss." I then asked for a name, and she said she was "not allowed" to provide it, which was inconsistent since another employee had already shared her name without issue. She eventually stated she reports to someone named Adam, but then added that he "wouldn't care" or "wouldn't respond" because complaints like this "aren't important," which was incredibly dismissive and unprofessional. Athena's behavior was rude, hostile, dismissive, and completely lacking the basic people skills required for customer service, especially for someone managing a store and representing the business. The number of reviews mentioning Athena's poor behavior is genuinely concerning, and it's disappointing that ownership appears comfortable allowing customers to repeatedly have negative experiences with someone in a leadership position. Poor management affects not only customers but also the employees who then have to deal with the frustration and tension left behind afterward. I genuinely feel bad for the staff working in that environment because negative leadership impacts morale, teamwork, and the overall customer experience. The difference in professionalism between Ethan and Athena is night and day. Ethan carries himself the way I would expect an actual manager to carry themselves.

Nav has great customer service skills. The staff is very eager to help and there's never a long…read morewait.

We were there on a late Thursday morning after getting our taxes done and needed to get something…read morenotarized. That place is busy!! Of course you can ship via UPS, but you can also drop your Amazon returns, have them print things for you (which someone was doing while we were there), and probably so much more. Because the place was so busy, the one guy checked us in and when the second guy was available, he came over and did our notarization. Considering the number of people coming in. I think we were in and out in a timely manner. These guys stayed busy and professional all the way through.

As we were cleaning house preparing for a move, we realized we had a bunch of dead electronic items…read morearound the house. We gathered them all up in a box and took them to Staples to recycle. I live the ease of being and to drop in , drop off, and be able to get some credit for the recycling like you would with cans or bottle recycling. Staples does it all from printing, recycle, sell, faxing, and I don't even know all their services. It's a clean store, plenty of parking and helpful service.

I come here sometimes for projects that I don't know how to do at home. They are always very nice…read moreand greet you when walking in. My spot is the Service center. The guys working there are always super patient with me and help me with what I need. They give me the tips and advice for the best outcome. Once I printed a 5x7 black and white picture that I needed and this last time sone sheets of stickers for some mugs I was gifting with my own logo and colors. The jobs are usually done the next day they send you a notification and you go pick up. I paid when I picked up. Very easy and efficient method. Theres always lots of parking and has a nearby location.

Didn't get a chance to really use their business here except for the call into them and try to ask…read morefor a quote to get some T-shirts done. When the lady answered the phone she was impolite and I had no idea what she was saying. This business should really answer their phone with her business name in a polite gesture. I wonder if they even realize how much business they lose by answering a phone that way.

I've played softball with Roland for several years and his jerseys are always the best on the…read morefield! Very creative and modern designs. His work is worn by many athletes on the central coast.

Had to drop off a pre-paid package for a return. Came in not knowing where to go exactly and was…read moregreeted instantly. When the staff member behind the counter realized I had a pre-paid package, she pointed me to the machine I was next to. And told me of the process to check in my package. Once that was done I dropped off the box woth her and was out. Overall: Staff was friendly and helpful, and my package returned setup was quick and easy.

Came here to do a Nordstrom return. Super easy and fast self service option. Where you scan, stick…read moreon the label and drop in the huge drop box. I had never been but the lady there was nice and patient showing me how to do it all. I was dreading returning the dress because I thought it would be a hassle but it was the contrary, super easy and fast. Great location near the Target.

Abraham Mackey from PIP has been printing my business cards for over 10 years and dose beautiful…read morework. Yesterday I referred a friend to him who also needed business card and with in an hour Abraham was there on site finalizing all the details and taking the order Wow Abraham Mackey, going above and beyond to help his costumers archive there printing need

Abraham Mackey is very knowledgeable about how to get your business to "GROW"! He covers business…read morecards, flyers, banners, letter heads, and more! Abraham has many years of experience and he dependable to get the job done! Give him a call to get your business noticed!