I purchased a 2015 Ford Focus Electric from FC Motors in New Hampshire for $6,685, and it has been a nightmare. The salesman, Matt Lewis, assured me the car would be fully charged and ready to go, but it died after just 5 miles and had to be towed. After charging for 5 hours, it only made it 20 more miles before dying again.
The dealership claimed their technician inspected the battery and said it was fine. However, I have a voice recording of them admitting they hired their own technician, whose findings were completely false. A Ford-certified technician later confirmed both batteries were faulty and needed replacement--costing over $30,000.
I paid for a $7,000 car with a $30,000 problem and was misled about its condition. FC Motors sold me a defective vehicle, failed to disclose critical issues, and provided false information about its safety and reliability. I believe this was deceptive and unfair, and I'm seeking a full refund or coverage of repair costs. Buyers beware--don't trust this dealership! read more