Excellent one day service to replace a starter motor in my Mercedes. Did not think I would get my…read morecar back in the same day that my car towed in.

Best experience I have ever had at a mechanic's repair shop. Jun got me in quickly for a brake…read moreservice and confirmed I only needed my rear brakes and rotors replaced when another shop suggested I needed both front and rear. He also helped me understand why the rear sway bar link might have been broken prior to our buying the car when it was towed, which may help me get the repair covered by the dealer. His prices were consistent with the other shop but he topped off my coolant as well, which the other shop wanted to charge for. All of this to say this experience at Jun's was a blessing. Grateful to support a local, high quality, professional business that takes pride in the excellent work and service they provide. Truly a rare find! Thank you!

Brad is hands down one of the best most genuine mechanics he helped me with multiple issues I had…read morewith my 4 runner and always kept it real

I am so happy I stumbled upon Brad's! As a single mom, it can be scary to deal with mechanics that…read morejust want to rip you off or continue to provide poor service. Not here. He's honest and straight forward and flexible. Both my son and I will be using Brad's from now on. Thanks Brad!

I went with my car to be fix the transmission problem they made estimated to fix it, and they…read morechanged $1000, but the problem still and other things come up so why if you make an estimated and said to be fixed at that price why not fixed? now they are asking to fix something also and want to change $2000 to fix that problem (But if something is also coming up, how much more?) Make sure before you change for anything, find the problem, first and then fix it !!!!!!

We took our vehicle in and we had to call numerous times over two days to finally get an estimate…read more($150 just to look at it) and when questioned on why they thought it needed a $3,000+ transmission replacement they began to back peddle. No warranty information, they admitted they didn't really know what the problem was until they took it apart but they guessed it was the transmission. The whole experience was frustrating and we ended up having another company come tow the car and give us an estimate (free) and they found the specific problem that was NOT a total transmission replacement. Do not take your vehicle here.

Had a great experience with this shop. Dean was fully aware of what my truck needed to keep me on…read morethe road. Communication was spot on with pics sent to me with his suggestions. Tech was well trained on lower ball joints and both sides of the front end axles. Very happy camper here and I highly recommend this company for safe driving. Thank you Buck!!

I live in Des Moines, but had gone many places to get estimates for brakes. I was told over the…read morephone they do free brake inspections. So, this mechanic's way of doing a "free break inspection" was taking my vehicle out for a 30 min "test drive", and when he finally came back, he told me I needed all 4 brakes and 4 rotors costing $1,700. He never even put my vehicle up to remove the tires, so how did he know for sure? I went to leave, hopped in my truck, and according to my gas tank, he had driven at least 20 MILES. I was in shock.

Highly recommend this True mechanic and not a technician that claims they're a mechanic. Will get…read morethe job done if its possible as not every job can fix everything

Can't believe all the great reviews. This place is the true stereotype of an auto repair shop. Had…read morenot 1 but 2 horrific experiences with 2 different vehicles. Was charged almost double the going rate on both jobs plus they charge ~$95 just to look at your vehicle (& it doesn't come off if you have them do the work) The owner literally screamed at me trying to intimidate me. After my experience here I wouldn't let this guy near any vehicle I own.

The guys here were great! They worked with me around my warranty. They were honest and helpful…read more They put quality parts in my vehicle.

I was tired of getting sub-par repairs on my older 4Runner from local shops in Bellevue, so someone…read morerecommended I make the trek to Auburn Car Repair. I was hesitant since the Uber ride was $65 (one way!), but I took the chance and I'm glad I did. The service was both quick and friendly. It was also much less expensive than Bellevue shops, and they do offer a loaner if you book in advance, which I'll definitely do next time I visit!

Visited Firestone after my brother's brand new tire developed a metal chip. Over the phone, staff…read morestarted the hole was too large to repair and a new tire was required. We agreed to proceed based on that assessment. A pickup the vehicle already had a new tire installed, but the original tire was not initially available for inspection. Upon requests, staff brought out our old tire. However, the metal chip had not been removed and raising concern about how the determination of an unrepairable hole was made. Staff then removed the chip in front of us, after new tire had already been installed. The next day, we visited Les Schwab, where technician confirmed the original tire was repaired with a patch and removed a new tire installed by a Firestone. Contact firestone manager to request and a refund of over $300 and return of the tire. Manager agreed. Upon returning to Firestone, manager started he believed the tire from Les Schwab was new, not repaired and reported he could not locate the patched area, implying our account was inaccurate Returned to Les Schwab for documentation confirming the tire was patched, not replaced. Returned again to firestone with the documentation, however, another staff member located the patched repair site, and the refund was issued. While appreciative of receiving the refund and returning the tire, the overall experience was frustrating, marked by a lack of trust poor communication, and repeated statements from the manager suggesting disbelief of our account. Final resolution was satisfactory, but the process significantly impacted the confidence in service and customer care!

I would love to leave a five-star rating for the employees--super nice and helpful. HOWEVER, the…read morework is awful. I brought my Subaru in because the tire service light came on the dashboard. Yesterday I brought it in for the SIXTH time and they had it four hours. The light came on the next day.

Honest communication. The cost and length of service was fair and reasonable in my opinion. In…read moreone instance labor wasn't charged for an install. The issue was totally resolved; the car runs better BUT: my formerly very very stiff clutch is now smooth like butter! I don't know enough about mechanics to know the how/why, but that clutch is great and the car drives as it was meant to! Thank you so much guys and gals.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)