I was the winning online bid on a large (31") and heavy (20 pounds each) pair of 19th century…read morefigurines from an auction house in Hixson, TN. I live in Southern California and had obvious concern about getting these fragile items safely delivered halfway across the country. The auction house ships its items through this UPS Store #2066 in Hixson. I personally spoke with Daniel at the UPS store, who is one of the fine people who pack items for shipping there. He could not have been more professional, polite and helpful, as were other people I spoke to on the phone there. My two, top grade, large boxes arrived at my door quickly, safely, and with the best possible professional packing as you can see from the pictures. The figurines were in perfect condition the way they left Tennessee, and great thought and professional skill went into the packing, with protruding features accounted for with foresight. Packing is a SKILL, and when not done right, disaster happens. Thank you UPS Store 2066 and Daniel for a job well done that I don't take for granted, having watched customer service slip generally over the past 50 years (but in defense of service people, many customers are ruder and more demanding). For my money, this UPS Store shipping services are top notch and I'm grateful.

my wife came to the UPS store on hwy 153 in Hixon Tn yesterday June 7th 2024 and the employees…read morethere were rude , childish and didn't try to help her . as a matter of fact they laughed at her after saying she is going to ruin my whole day and a lot more . long story short she took my packages back with her. I will have some resolution for this if I have to go there myself. if anyone has a way to get in touch with the owner it would be much appreciated. thank you

I had an AMAZING experience at this Staples last Friday on the 20th at the Print & Copy Center…read moredesk! I was getting foam boards cut and some literature laminated and printed. CHYNA WAS ABSOLUTELY GREAT! She was attentive, kind and sweet and a pleasure to work with on helping me with my project! I will be going back to see her for all my office supplies needs and projects in the future! Give this woman a raise, promotion, or whatever because she is an ASSET!

very convient and fast print services. Its less work than going to the local library to print. nice…read morestaff that greets you from every direction from the cashiers, stockers, etc. i like that they acknowledge the customers and always willing to help.

Great experience every time I visit. The staff is friendly, knowledgeable, and always helps me get…read moremy packages shipped quickly. Highly recommend this location!

Charged $10 to have UPS delivered package sent to their store for pick up. Staff provided…read moreunprofessional response when questioned about fee.

Great Staff and Reliable Service…read more I've had consistently positive experiences with PostNet. The staff is professional, efficient, and always helpful. I ship packages through them nearly every week and have used a variety of their services, and they have never let me down. Everything is handled accurately and on time. Highly recommend for dependable shipping and business services.

TL;DR: totally unprofessional. go to UPS Store 10 minutes away. It will save you time, money and…read morefrustration. Dropped a package on a Friday afternoon with a specific need to have it delivered by Monday. I told them it was urgent. They said it would arrive Monday. Great! As I walked out the door after the transaction, the clerk said "oh it looks like FedEx picked up for the day already." Ah, well that would have been nice before we completed the transaction, but I understood, assuming the timing wouldn't change, as I clearly articulated my needs. Fast forward to Monday. My client called me on Monday worried that the tracking wasn't working. I called PostNet. It's still in their store. No pickup. "We told you that we missed pickup," Joanne, the "manager" said. "You didn't tell me it wasn't going to be delivered on time. I assumed you would be open tomorrow. That would have been nice to know," I said, clearly frustrated. She was annoyed and wasn't having it. Zero empathy. Sorry not sorry. Blamed me for not listening. F-bombs were exchanged. Yup, both ways. She was a delight. I later apologized for getting frustrated. She refused to apologize, so there's that. She told me I needed to listen better. Oh and this was in front of another employee and customer at the copy machine. I took my package back on Monday morning and went down the road to UPS Store. It was cheaper and faster, and they didn't yell at me, so that's always a plus. I love small business. I'm a business owner myself. Mistakes happen. But be accountable, and if a customer is upset because of a miscommunication, empathy goes a long way. Maybe don't tell them to "F-off?" Just a suggestion.

pkg not delivered- scan shows delivery before driver was on my property and I have video of the fed…read morex driver. I have reached out to several customer representatives and none have been able to help

I had a work laptop being delivered to me. I made sure it required a signature because things seem…read moreto disappear from porches in my neighborhood. I had two attempted deliveries and I called the next morning and spoke with a service rep. I asked them to hold it at the ship center so I could pick it up. Customer service was professional and quickly re-routed my package back to the shipment center. I went by there after work and was pretty much in and out of there in 5 minutes. It was easy and efficient. I did overhear a customer on the phone with FexEx customer service who was missing a package. Was told it was at one place - and not there, and then at this location an it was not there either. I guess it's hit or miss? My experience this time was a hit.

When I moved here 2 1/2 years ago from DC, I hoped I'd find a UPS store that I liked as well as the…read moreone I used in Arlington Va and I did. The people at this store are great and patient and after reading some of these negative reviews, it has not been my experience at all so that's why I'm writing. If you've never had a job working for the public, you need to take a step back cause you deal with a lot of what was the word Stephanie used begins with a D? And no it's not a post office and also UPS can be expensive to send stuff if it's not prepaid but it's not the employees fault.

The owner will not even return my calls. In February 2026 they lost a package for which I paid $278…read morefor next day service. It was supposed to go to Saint Martin where I was on a dive vacation and they sent it to the Netherlands. How can a logistics company not even understand geography? I understand that mistakes happen, but the owner's, Chastity's, miss handling or rather NOT handling of this issue has forced me, after four months of inaction, to post a negative review. I had five months worth of contact lens, along with other costly items in that package. This was not an inexpensive loss.

Everything is terrible, hardly staffed but won't improve pay to fix it and is never hiring! No…read moreproper waiting area, where you stand in line is filthy and cluttered, no ac and "front desk" lacks brainpower

Awful customer service, worse delivery service. Of 8 packages I've had delivered at my current…read moreaddress, only 1 has been delivered on time. The area I'm in is apparently the last stop on the route, so my stuff gets delayed until they have time to drop it off, which could be 2+ days, even if I pay for overnight. It's all marked as "attempted delivery" but no notice is ever left and my front door cam doesn't show anyone approaching the door. Last time I had something held for pickup, I got the pleasure of speaking with a rep that really didn't care about my package, only complaining about how much they hated working there.

Never, ever, ship furniture or anything valuable through them. I'm so appalled that their website…read moreadvertises that they "specialize in packing and shipping antique items." It's completely false advertising. I paid them over $500 to ship an antique Danish teak cabinet. This is what I received. The damage was just shocking and heartbreaking. Charlie threw the cabinet into a box surrounded by four pieces of foam, without so much as removing the inner shelves or wrapping the product tight with plastic wrap. It has now been three weeks since I received my destroyed piece of furniture and I've received zero compensation, despite their claims that they are working with their insurance company to process my claim.

Graphic Solutions has done several projects for us this year, and each one has turned out great…read more They have been easy to work with and are very organized. I greatly appreciated their communication throughout the process and will continue to use them for all of my signage needs.

From the owner: Flywheel Brands is your one-stop partner for custom-branded merchandise, apparel, and industrial…read moreprint solutions. We specialize in creating bold, memorable brand experiences through online company stores, promotional products, decals, and signage. Whether you need high-impact marketing materials or streamlined solutions for employee gifting, uniforms, or packaging--we're here to help your brand gain traction and stand out. Located in Chattanooga, TN and proudly serving clients worldwide.