Dropped off some Amazon returns using the QR code return. Service was great, they took the packages and scanned them into the system, and issued receipts for them. Staff was friendly, and helpful! Close by and convenient, and I suspect I will be be here occasionally. read more

horrible service. waited 20 minutes in line for the clerk to assist ONE customer in front of me. He was only sending one small box to Chile. All I wanted was two sheets of heavy white paper, so I could print a certificate. I finally left. The clerk never acknowledged us standing in line forever. Not going back. read more

How dare u put the 6 40lb boxes in front of my shed & NOT MY PORCH .. U have put them on my porch for yrs .. NEXT TIME , I best see them on my porch like the lady (usual driver) puts them .. ur driver was too busy on his phone to see my 64yr old AZZ running down the DW to catch him .. GOT IT ??? read more

Slowest FedEx Office store in the nation. One employee who cannot keep order of customers! I waited for 10 minutes to be helped only to be asked to wait little longer so that a customer who just walked in (well after me) be helped!!! read more

FedEx Office Print & Ship Center - Shipping Centers Near Me - Vancouver, Washington

See all

I am flabbergasted at the negative reviews. I am old. I am very fussy about customer service. The manager, Ben, and EVERY employee whom I have met over the years has ALWAYS given me superb service. When packages are too heavy for this old man to carry, someone from this office cheerily takes it from my vehicle and carries it into the office. If I want "fragile stickers", they get put on. I ship old toy trains and cannot afford to have damaged items as money will not often replace them for my customers. In all the many years I have used this Fed Ex office, and others when I have been out of town, I have NEVER (and never is a big word) had a claim for damage. I cannot think of a package that was not delivered as promised. Again, I am shocked by the negative comments as I have never seen the rude actions attributed to the local employees and I use this office many many times a month. I would give 10 stars if I could. read more

2.5 of 5 is their overall score on YELP. I have no idea how that is possible. I have been here multiple times as it is a great location. Their service every single time has been spectacular. Yesterday I had a large color print job I needed done ASAP. I was struggling getting it done on my own. They took it over and slammed it out. There was some issue with formatting the pdf. They called a guy that had more expertise and was off duty. He took the call. They worked it out together. Great teamwork. Amazing teamwork & service. The manager did a great job in putting this team together. They are efficient, helpful and seemingly having some fun. Hard to find words beyond thank, but MANY THANKS to Jack, Coby & Rafael. Awesome service. Great quality. Really appreciate the "can do" positive attitude. This is a great store with very competitive pricing. Thanks again! read more

Excellent customer service. David went out of his way to help me with an awkward package. From now on, I will use this location for my shipping needs. read more

Lady was very nice. 2 stars because prices are terrible. Purchased a 2 dollar box and asked for a little bit of packing paper to fill the empty space, all 3 inches. Upon checkout discovered she charged me for almost 4 bucks for crumbled paper. Would have appreciated a warning that their was a charge. Update: went in to drop off my ground package. Rather than pay for a new box I used an express box for my ground shipment because I got it free through my work. Was lectured on the price of the box and how I am not supposed to use it. Then pay for another box if you don't like it. This has become about as much fun as the DMV...... read more

Been here more than once. Each time the lady behind the counter gapes at me as though she's never seen an Asian person. It takes her minutes to come to her senses. People before and behind me get speedy and professional service. I personally never have been greeted or asked what I needed. I have to bring them out of shock each and every time. Ups on hway 99 has better service and cheaper prices. read more

This place said they have fed ex open till 10pm but there are no employees there that can handle fed services. They are all wal greens employees who do not know how to do fed ex services. Change your language on line please. This does not work. read more

This place is a joke, I walked in and asked for someone to help me do a fax and they told me the self serve machine is easy and self explanatory, it was not easy to navigate but no one even offered to help me they just stood behind the counter on their phones or leaning up against their counter looking all bored, so I said thanks for your amazing customer service and walked out, I will never be back. read more

The works was good, the customer service was awful. Just acknowledge the customers instead of ignoring them! read more

if i could give zero stars i would. this company sucks and cannot guarantee shipping. DO NOT PAY FOR 2 DAY SHIPPING IT IS A SCAM TO GET MORE MONEY FROM YOU. Took 1 week for my package to get delivered (paid $50 for 2 day shipping). Completely unprofesssional and i will never use these services again. garbage company; read more

My Daughter-in-law ordered something from Wal-mart and it was shipped on the 1, December this year. She lives in Georgia, I live in Washington. She had tracking numbers, and it was in the Troutdale, Oregon Fedex hub, and it kept getting updated, but no movement from there. Yesterday, 11, December a wonderful lady, Heidi, from Fed-ex stopped by to ask me about the missing package. Heidi told me that some packages had lost the labels, and could I tell her what was in the package. She gave me her number to call to tell her what was in the package. Today, Heidi called me to tell me she had the package and would be by in a few minutes! She was very apologetic and wished me a Merry Christmas. That brought me to tears, giving the huge amounts of packages that are shipped this time of year and for her to go above and beyond to, a. find the package, and B. to deliver it, tells me she is one VERY valuable employee and a great representative to Fedex. A huge THANK YOU to Heidi and Fedex for the excellent customer service. Michelle H read more

Taking time off school has its ups & downs- access to unlimited free copies is definitely a downer. Luckily Fedex Office doesn't charge an arm & a leg (10 cents per side), and has a user-friendly set-up. I needed 20 copies of my cook zine (the original pages were already printed double-sided), so I asked the girl at the counter to help me get started. She pressed a few buttons & said a sample set would be produced before all 20 zines were printed. I was going to ask for a sample set anyway, but I thought it was cool she didn't just blindly jump into the 140-some odd page order. The sample copy turned out much lighter than I wanted, so after adjusting the density settings, and printing another sample copy, my 20 zines were printed and ready to go! A+ Fedex Office! read more

One star is much too generous for this company. I have had nothing but exceptionally bad experiences with them and I seriously wonder how they're still in business. I live in a gated community and even though they have the access code to enter, they repeatedly fail to deliver my packages. Don't even bother wasting your time to call them. They're of no help, that is if you make it passed their infuriating auto system. I've gotten to the point where I won't even deal with them anymore. I do a lot of my shopping online and before I place an order, I'll call the company to find out which delivery carrier they use. If it's FedEx, then I take my dollars elsewhere. Seriously, they're that bad. Maybe if enough people boycott them, they'll do us all a favor and go out of business. Believe me, they wouldn't be missed in the slightest. read more

For horrible customer service, this is your place! The two women that work there, one older lady with grey hair and a skinny older lady with short-thinning brown hair, that are complete jerks evey time I have to go there. Today she told me my mail can wait while she tried to put a box together for a customer that had already left. You would think brown haired lady would help me but she took her till in the back. I had already been waiting, she apparently felt like it was time to quit for the day. And no, the delivery guy had come and left so that important box that was being put together wasn't even going out until tomorrow. I waited for about 10 min this time. Last time I went t9 this place grey haired lady made the manager 9f the store sit on hold because she said she didn't want to, which is fine but he was putting in the address for my delivery. So I waited another 10 minutes for him to hang up the call. I would ask for the manager but those two bully him and he doesn't have the balls to say NO. My advice? Go somewhere else! Good luck. read more

I walked in to get invitations printed for my sons second birthday, and was met with the question, "What do you need?" I responded that I just needed to get invitations printed. Her response was "I've got a lot of projects on my plate so if you need it right now I can't help you". The gal didn't offer any solutions or even a time frame, just a statement of her inability to help me. I will never use this fedex office again as the gal was unprofessional, unhelpful, and just plain rude. read more

Customer service was horrible. The lady flat out told my wife and I sorry your going to have to bring your project back another day because I am just to busy to help you today. Keep in mind she was older and seemed to be outside her element, but still I expected more from an establish company read more

Not bad, I do prefer the larger space area on SE Vancouver & the fact that they help you with lamination & seem to be more accommodating due to more staff. Still, I'm grateful that we have one in our area for the last minute jobs. And They are very efficient here. read more

Originally I was going to write a review about a nightmarish experience at the FedEx Kinkos in downtown Vancouver... The nice manager at the NE 134th location (Christy?) talked me into writing a good review about her location instead, though the experience actually makes for a good story so I thought I would start with it anyway: It was a resume-printing emergency that was nearly a disaster, which started by driving into the wrong driveway (placed about 5' before the FedEx sign on Mill Plain- make sure you take the 2nd left as the lots are not connected!), and grossly maligned by broken card readers, a sole broken b/w printer, and slow-moving lines. The 3-4 staff members were pleasant and sympathetic (I've been in their position before and felt bad for them) but the equipment at the site was either outdated, poorly marked, or falling apart. After nearly 15 minutes of unsuccessfully attempting to print 3 copies of my 2 page resume for an interview in downtown Portland that was starting in about an hour, I ended up running out, speeding to the FedEx Kinkos on MLK in NE Portland, was able to take care of everything I needed in under 2 minutes with no hassle and easy parking, dashing into downtown and making it to the interview site with all of 5 minutes to spare. Fast forward 2-3 days and a job offer later, I had some new-hire papers to print out and fax, so I took a chance on this smaller, slightly farther flung FedEx Kinkos location (NE 134th) and had an excellent experience here. All the equipment worked perfectly, payment directions were easy to follow and at eye-level, instructions were for self-service faxes were clearly displayed, the 2 staff members were prompt and courteous, and there's even a nice Peet's Coffee shop next door. I would rather drive the extra 5-10 minutes out here than take a gamble on the downtown location again! This location seems quite a bit smaller than the downtown Vancouver one, so for bigger projects I would call ahead to make sure they have the capacity/staffing for it. read more

Thank you so much Mikhail for your outstanding customer service and assistance! Very much appreciated!

Andrew was amazing with his customer service. I just went through "Amazing Customer Service" training at work and as I watched how he worked with other customers and how he worked with myself, he hit all 10 of the principles we trained on. Yes it was busy when I went in, but he did his best to help other people in line as he was waiting for things to process on the computer. He addressed everyone by their first name, made great eye contact, was willing to do extra work for me even though he was busy, and was overall very happy/ up beat. I went home and told my fiancé that I am going to go to that FedEx any time I mail something or need printing services. I used to go to Postal Annex but I will continue to chose FedEx. read more

I was able to print a FedEx shipping label (on fedex.com) to a PO Box. When I dropped it off at this FedEx location, I thought it best to inquire if, in fact, FedEx would ship to a PO Box. The gentleman who helped me replied "I don't think so, but I don't know for sure. You can try and see if it works"...given I needed overnight shipping, it could be assumed the delivery was critical...so the "try and see" approach was unreasonable. I asked him if I would be charged since I initiated the shipment on fedex.com even though the package wasn't shipped. Again, he didn't know. Complete useless and unwilling to become useful. read more

Best FedEx experience ever. Shey and Richie were so friendly and attentive. They seemed to really enjoy their jobs and helping customers.