(1 Star) I am…read moreextremely disappointed with Vetra's customer service and the handling of my warranty battery replacement for my Vetra Blazer e-bike. The battery stopped working while it was still covered under the one-year warranty. I followed all of the required steps provided by Vetra, including submitting the original receipt and all requested information, and returning the defective battery using the specialized shipping box and process required for shipment. I stayed in close communication with customer service throughout the process and did everything requested of me. After completing all required steps, I was told "Once the package has been dropped off, please send us a photo of the drop‑off receipt. As soon as we have proof that the battery is on its way, we'll be able to send out your replacement." The response to sending proof of shipment I received from customer service was: "We informed Vetra and are just waiting for the next steps once they receive it." That response was nearly three weeks ago, and I have received no further updates, no timeline, and no information about when my replacement battery will be shipped. As well as no response to any of the follow up emails I have sent them. The expectation was that a new battery would be sent under the warranty, but instead I have been left waiting with very little communication or support. A warranty is only meaningful when a company follows through and keeps customers informed. Unfortunately, my experience with Vetra has been extremely frustrating. The lack of communication, unclear process, and lengthy delay have been unacceptable. I hope Vetra improves its customer service and warranty support because customers deserve timely updates and a company that stands behind its products.

Spent $800 on a Vsett 8 scooter for my college-age daughter. Ten months later the problems began…read more For no apparent reason the scooter stopped shifting into higher gears (2 & 3)--she was stuck in the lowest gear (1) unable to go more than 5 mph. We contacted REV Rides and spent countless hours and hundreds of dollars on replacement parts and costly repairs to no avail. While it was nice to be able to talk to the warranty manager (Adrian) at REV Rides to help us diagnose the problem, nothing that was recommended, including the replacement parts, fixed the problem. The scooter is now sitting in my garage collecting dust. Beyond frustrating and a complete waste of time and money.

Yahoo there is a UPS store finally along the I-5 corridor halfway between Vancouver and Longview…read more Great option if you live in the Ridgefield or Woodland area. This location is brand new. They don't have a sign out front, but it is right across from 8 cows, creamery. Plenty of parking directly outside. Staff was patient and helpful. They have Wi-Fi access if the Internet is slow. There was no wait and it's easy to zip in and out. Officially favorite UPS store.

Customer service person was not professional, actually condescending & complicated a very simple…read moreflat parcel to be shipped. Will not use this location again. Unfortunate as we reside in Ridgefield but will now use another location.

Horrible experience. Very unprofessional. Talked to guy named Matt he is either owner or manager…read more After coming out and taking measurements and checking moisture for over an hour and promising to give a quote the next morning , upon my follow up Matt refused to give an estimate via email. He wants to price gauge because he sees dollar signs thinking insurance will be involved. I told him this will Ben something I will probably pay out of pocket and he became rude and said they are probably not the right fit. Don't waste your time with these guys. Their competitors will easily come out and give you a fair estimate.

5 Stars!!! Country Restoration is the best company to work with. I was helped after smoke damage in…read moremy house. These guys are highly professional with great people in their team and they really care about their clients!

Too lazy to deliver a too large box to my door. So crammed it into the gang box. Had to go back…read morewith a box cutter to remove my order.

If you want to wait forEVER go here. You also get to wait when NO ONE is in line because they can't…read moresee fit to have someone responsibly watch the counter and you get to be treated incredibly rudely. And the hours are not reflective of a growing community. If you have to use USPS (I pay more to use UPS and it's worth it) make the drive to Vancouver or Battle Ground save yourself the hassle.

This is a bit overdue, but on July 30th Jeremy and Vlad came out to service our house for a full…read moreHVAC and ventilation cleaning. They were great with their communication to let us know they were running a bit late and when they arrived they got straight to work. I gave them a quick tour to see where everything was and they knew exactly what to do. Every step of the way they were showing us the importance of the cleaning and how much it'll benefit our house. They provided before and after pictures along with everything their filter caught from the cleaning. It was clear our house needed it and may have never been done since it was first built. They were incredibly friendly, kind and willing to answer my questions. I appreciate the amazing work they did and the care they put into communicating the progress of their work. Overall the cost was the same that was quoted from the initial call - a little over $700. But it was well worth it, knowing our house is operating more efficiently and safely.

Edgar and Juan from Better Air Northwest were absolutely awesome at the job they completed for us!…read moreWe needed a custom solution to cool down a small closet and have a duct under our house fixed. Better Air Northwest sent out an estimator (Eric) for free. He was really nice, helpful, and figured out how to solve our issue for a reasonable price! We received the estimate per email a couple days later and unlike other companies, no pressure was put on us to approve the job right away - instead we were given as long as we needed to discuss and ponder. As soon as we approved the estimate, we were contacted so we could get on the schedule. Somehow Edgar and Juan asked and also answered all the questions at the very beginning and we were able to do other things while they did these 2 jobs like the true professionals they are. They started by taping everything in the room with the closet, and it kept everything so clean! (Although they did clean up after - and left the place tidier than it started haha - not even kidding they cleaned our doormat I forgot to clean prior to their arrival!) The attached pictures were provided by them and show the beautiful job they did! But I've seen other little touches that proof they are all about getting the job done right. Could not have hoped for better - I would hire them and Better Air Northwest again anytime for any job they perform!

Wow. . . Terry Drake with Mr. Rooter is awesome. We wanted to have our plumbing, pipes, drains and…read moresinks inspected so we reached out to Mr. Rooter. We have 3-full baths (3-showers,6-sinks). Terry came over that same day at 7:30pm on his way home, even though we're an hour away. He gave us a plan and came over two-days later. He inspected everything and cleared some clogs and dirty pipes. He showed me camera footage of our pipes as he was cleaning. He gave us a monthly drain maintenance product. Terry got into our nasty crawl space to familiarize himself with our pipes under the house. He even helped me change my water filter which I was putting off. In short, Terry Drake and his team at Mr. Rooter are our new go-to plumbers and are excellent. Highly recommend!

Jacob was professional, friendly and extremely helpful in our time of need. Our water heater…read moreshutdown at the worst possible time and Jacob arrived to fix the issue in under 30 minutes due to the emergency situation. He fixed the issue promptly and provided an estimate so we can plan ahead for a replacement, but without any pressure to purchase. My wife and I 100% recommend Jacob for any future water heater needs.

Kurt did an excellent job on our chaise and window seat cushions. Looking forward to doing more…read morebusiness with Kurt, have 2 chairs to bring to you next :). Very reasonable prices as well! The window seat cushions were a horrible 1960's pink (really worn and sun as well as water damaged) and the chaise which was my grandmother's was a rust color velvet that was quite worn out and had holes and rips. Kurt made new window seat cushions using my fabric to match my bolster pillows and reupholstered the chaise in a beautiful dragonfly blue velvet that goes much better with our interior.

Kurt did an amazing job on our chaise lounge and corrected some old design flaws as well. He also…read moredid our window seat covers as well and did as excellent of a job! Top notch quality, great communication, on schedule, no surprises, and competitive pricing. He's second to none and we'd recommend him to anybody!!! Thanks Kurt!

Was prompt, courteous and great price. Went above and beyond to show me how to do a simple repair…read morenext time my dryer catch breaks. Even had a spare part Highly recommend

Lately I have had a real nightmare with customer service. It seems like every time I reach out to a…read morenew company, or even one I have been dealing with for years, they manage to turn a simple exchange into a nightmare. And then my ice maker stops producing ice...ugh... Ok, I will deal with you later... A few days later I went into the freezer for an ice cream sandwich which is a liquid versus a solid... *sigh*. I bought the fridge brand new 16 years ago and have never had an issue so I was afraid it was one of those situations where the thing just dies. And genuinely I've never had to deal with appliance repair but I do know I always fear that you just do not know who you are inviting into your house or what kind of service you are going to get until you are there. A close friend has a huge list of recommendations she gets from family and friends. She gave me 1st Appliance Repair saying she WAS going to use his services but ending up cancelling and not needing his help but that he came highly recommended from another friend. Hmmmm... I called and he was genuinely way nicer than most businesses. I am a very straight forward person and it is hard to impress me and instill confidence with a phone conversation yet he did. He was friendly but not overly so - direct, asking questions and very clearly knowing a lot but not needing to say it. He gave me his rates, making them very clear and setting up an appointment so he could give me a heads up of at least a half hour so I could head home from the office. He called to give me 45 minutes and was super on the dot punctual! He was so warm, friendly and, again, CLEARLY very knowledgeable but not in that condescending or braggart way. As in, after a few minutes I genuinely way educated about my fridge and feel so great that I do have the fridge I do. We really researched before buying it and because of that this was an easy fix! With parts and labor it was just over $200 and he was a task master! I cannot stress enough how amazing this experience was...like, no one WANTS to have an appliance issue. I definitely have to say that having someone to call that I trust is a major relief.

This company is amazing. Customer Service was fantastic. The two gentlemen that showed up to make…read moreour move were so professional and efficient! They packed everything up in two hours and had us unpacked at the new house in another two hours! Our move was smooth and easy! I highly recommend them! The total cost of our move was much lower than we had anticipated.

The service was mostly fine but my son has not been able to sleep in his bed for 2 weeks now…read morebecause the movers lost the hardware to his bed. The movers also did break my bed frame, which is what the picture is. Moving is stressful to begin with in plus my daily jobs I figured hiring a moving company would relieve some of the stress but it ended up causing more stress, broke/missing things and costing more money.