I made a quick visit to this place after my Father's Funeral because there weren't enough programs…read moreat the service. And they were so polite , helpful and respectful that it made what I was there for a whole lot easier. Thanks for being so patient with me. Also for a great price!! Thanks Ashley & crew!!!!

I've used this location for years for both business and personal shipping, but the new policy is…read moredisappointing. If you ask for packing help, you're now required to ship using their inflated rates which are much higher than USPS or online options. I was told they "make no money" on packing, but forcing customers into overpriced shipping isn't the answer. I used to justify the higher costs for the friendly service, but that's not the case anymore as there is an older gentleman there that is very abrasive and condescending (at least has been my experience every time) Unless you absolutely have to use them, I'd say look elsewhere.

Am delighted I selected Williamsburg Pak & Ship. My antique…read moreChinese chest made it across country in one piece: Williamsburg, VA to Seattle, WA Excellent care, attention, and packing. Fairly priced. Nice people & smart, too. The other businesses I researched were determined to ship to the "other" Washington, DC. I have great confidence in Williamsburg Pak & Ship and would use again. I would give them more STARS if I could.

On Monday I went to Pak & Ship Williamsburg to enquire how much to ship a laser scanner back to…read moreLeica Geosystems in Norcross GA. The owner looked at the original FEDEX shipping document and said it was pre-paid overnight return. He said he would take care of it, inspected to see the scanner was in there, taped it up and put it on the shelf. The owner had also investigated buying a scanner so was familiar with Leica and scanner range. To my surprise the following day the scanner was shipped back to me here in Williamsburg!!!!!!! I immediately went back, presented the box and he accused me of a mistake and it was my fault! After disagreeing and recounting how he had taken it with assurances of delivery, he admitted his mistake. Rather than offering to fix his mistake, he said the only way to send it was to pay him again for a very expensive delivery!!! I refused and protested but he just told me to leave his store, repeatedly saying "goodbye". I said what a horrible shop and as exiting I heard him say "F___- You!" People know me as genteel, but I was in the Marines and I don't take that "poop" so I went in and let him have it verbally, very loudly - with no curse words as I have class! I've never had any business here in Williamsburg treat me like this. I will post this review, discuss this situation with other ship and pack businesses here in Williamsburg and ask how to raise this with FEDEX Corp.

Very poor customer service at customer service. I had several Amazon returns. Dead slow employee…read morewho decided to organize returns and cut up with a fellow employee. No greeting or thank you. The line behind me kept growing as he did everything but take care of returns. I was there with 7 items which were ready to go. He went and organized everything, including packing boxes in between each scan. UPS would have scanned everything and provided a receipt in under 5 minutes as opposed to Staples. The only thing he said was something about my packages were going to run up their UPS bill. Amazon is either paying or comping them for any shipping. So 30 minutes later, he finished and refused to provide a receipt. I'm now going round with Amazon as 2 of the 7 packages do not appear to have been scanned. Avoid this store. Just go to UPS. I wouldn't buy a single item at this store, even online. So much for increasing foot traffic to the store. I'm pretty sure everything was overpriced and antiquated anyway.

I came in today to return an item from Amazon because it's where I was directed to return it. I got…read morein line behind 2 people before me. When it's my turn, I walk up to the counter and say, hi, how are you doing? Charles looks at me and doesn't say a word. Starts fidgeting with his AirPods and then grabs his cell phone and starts messing with that. Then he puts down his personal cell phone and picks up another phone to scan my item. Never says a word to me - just kinda grunts at me. Your reviews for Amazon returns are terrible and I see why! Maybe you shouldn't service Amazon returns because clearly your employees make the experience awful.

We had to do our laundry at another place since our hotel only had 2 old washers and driers and…read moreonly took coins. Decided to come here and do our laundry and this was the best choice. The floors look clean, there are no funky smells, the washers are less than 30 mins (medium drum) and they do have small, medium and large options! Which is super nice. It cost about little over $6 for the washers but they are fast and clean! All washers looked ready for use and not nasty and sketchy! The driers take only some change, I think $0.79, and last for 10 mins! They also have the basket wagons to use and clean tables to fold your laundry. PLENTY of space to fold. There is also a little kids table with books for them to read and sit. ‼ TO USE WASHERS AND DRIERS: ‼ You have to get a card and fill it with money on the back wall where the screens are. Super easy and simple to use, they take cash or card and it'll give you a soaps N suds card to use for both washers and driers! If we end up needing to do laundry here again, I would definitely come back and recommend this place to others!

I've been a customer of Soaps N Suds since 2014, back when they were at the old location on…read moreRichmond Road. The attendant is always angry, walking around and muttering angry things under her breath. I went this morning to do my laundry, keeping my baskets on my folding table to keep the aisles clear. I had a lot of laundry to fold and sort and took up two tables that were connected. This was around 7:30 am when there were very few people around. The attendant tells me that I have to move my laundry. I asked why. She said that she needs the table. With my laundry splayed out along both tables I said, "But all the other tables are available. You can use those. I'm not moving." She says, "I'm the manager, and I need this table since it's close to the office." I said, "Well I'm the customer and I need to fold laundry. You can't wait ten minutes for me to finish?" It was a very weird confrontational experience that felt like bullying. If the table has to be reserved for employees, then why isn't there a sign or something? I think she just wanted to pick a fight because she's a miserable human being. She has always had a bad attitude.

I had to make a very early train (4:30AM departure) in Williamsburg. The problem was finding…read morereliable transportation from Hayes, VA at such an early hour, but Natway Transportation really came through for me. The driver Joey, was wonderful! He allayed my fears by following up with phone calls prior to arrival, and even arrived early. In addition to this, the ride to the station was as smooth as butter. I would not hesitate to use Natway Transportation on future visits to Williamsburg. This is a top notch company in my book.

Wayne saw us stranded at the train station. he waited with us to make sure our ride showed up…read more after a 1/2 hour we decided not to wait any longer & he drove us home. he went above & beyond to wait 1/2 hour to make sure we were ok

I requested to have someone to come by, look at what I currently had and discuss options available…read moreto replace my wood insert with a gas unit. What arrived at my home were two guys who by their own admission knew nothing about gas fireplaces / inserts, could not answer any questions and were only there to take pictures and get rough measurements. They informed me I would receive a quote by the end of the day or the following morning at the latest. Hard to provide a quote when no decision was made as to which type/style/brand of unit was ever discussed. It has been a week and the only thing I have received is an email stating the work has been completed and asking me for a review.

Very rarely in my 68 yrs of life have I done business with a company like Black Goose Chimney…read more From the owner Sergey Gardner to the workers in employ, I have never interacted with a group more professional, friendley, informative, polite and hard working than this group. I had a serious issue in which my converted garage family room was several degrees colder in the winter and approx that many hotter in the summer because my unused chimney was sucking air from the room up through the chimney out into the atmosphere. They efficiently demolished my chimney and bricked up the wall where the chimney had been. They did a spectacular job, and I can already tell a significant difference. The price was excellent as well, considering how difficult the job was to complete. I intend to use them in the future for any other masonry work I might require, and I highly recommend them to anyone for their chimney needs. They do excellent work demolishing chimneys!

Excellent service, LES Notarial Services was very professional, patient, and a pleasure to work…read morewith. I recommend contacting LES Notarial Services for your notary needs.

From the owner: LES Notarial Services is a local notary public based in James City County. We provide mobile notary…read moreservices and travel from Williamsburg to surrounding counties. Professional notary services right to your door at any time convenient to you. We offer a variety of notarization services and can notarize loan documents, Power of Attorney (POA), affidavits, Estate Planning, jurats, and many other legal documents.

They do not answer there phone It says they will give you to…read morean operator and it rings a bunch of times and then hangs up on you.

hi I think the Main office for Williamsburg va is great Mr Stepen was wonderfulread more

Terry provided excellent same-day notary service when I needed it. He printed out the forms that I…read moreemailed to him, met me at a convenient location on short notice, and assisted with finding the required witness signatures. 100% would recommend Paladin Signatures. Price was very reasonable considering the short notice and that all I needed to do was show up and sign.

From the owner: Terry Doran from Paladin Signatures is a Notary Public certified by the Commonwealth of Virginia…read more Terry has also been certified as a Loan Signing Agent by the National Notary Association and the Loan Signing System. His credentials have been verified by Snapdocs. Based in Williamsburg, Paladin Signatures is available to come to the location of your choice, whether it be your home, work or another mutually agreed location to fulfill your Notary needs in a safe, professional manner. We are available to travel to you from Richmond to Virginia Beach.

Katherine and the team here are getting it done and know what they are doing. I had a pretty…read morespecific and special project I needed help printing. Katherine made sure my order came out exactly how I needed it to. She did her due diligence by printing an example on regular paper before performing the job on my fine art paper. She helped me immensely by suggest a bolder font and paid careful attention to printing the document so that the watermark was facing the correct way. My certificates of Authenticity for my partners art look amazing and professional. Look no further this is the only printing shop you need.

Contacted them when I need some last minute flyers. Send them my digital flyer & they were ready…read morethe next day! Thank you so much