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    Feinstein's at the Nikko

    3.5 (113 reviews)
    Open 7:00 am - 10:00 pm

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    My view.

    Great space (with exceptions...see below); great show (Liberace and Liza), good sound, etc. Drinks are pricey (Aperol spritz $21), but large. Signs in the entry advising you to turn off your phone...but to order a drink you must use a QR code and YOUR PHONE (the app is clumsy...had to enter the credit card information twice, and there's an ominous threat that if you don't settle your bill before leaving, they hit you with a 14% surcharge). However, be forewarned: we were first in line to be seated and were whisked to the rear of the room behind a raised platform. Host muttered something about how all the better seats were reserved by friends of the performers or something or other. Didn't seem problematic until customers were sat on the raised platform, obliterating our view of the performers. I'd understand if we arrived late and no other seats were available. Anyway, don't let anyone tell you that there are no bad seats at Feinsteins. There are.

    Sharon S.

    I never heard of this venue in SF until a friend of mine recently invited me to the Soul Train brunch experience at Feinstein's. This is an intimate, up-close venue. The buffet brunch was average, but had a good variety of items from bacon, sausage, waffles, eggs, baked goods and fruit. The most important were the bottomless mimosas! The servers were efficient and friendly, constantly coming around to clear empty plates and glasses. The bartender kept the mimosas poured and ready. The brunch lasted for about an hour and the show started shortly after. Watching and listening to the performers really brought back memories of the young me watching Soul Train on TV. It was probably the mimosas, but we even got up and formed a train during the performance!

    New SF jackets city scape
    Julie G.

    When I come to city I stay at Nikko Hotel. My absolute favorite. Why? Indoor pool, sauna, steam room, room service, parking, the check In service remembers my children and myself and it means a lot. My kid loves the stuffed dog they available to buy in room. It's got a good feel inside when you walk in. I could even bring my chocolate Labrador Preacher although I've left him home lol. Only bummer in the main entrance has been closed last two times we've stayed. Close to union square two blocks. Close to my favorite bakery in SF!

    View of the stage from my seat.
    Janice O.

    This isn't your average night on the town. It's a chance to get dressed up and see an artist perform in a small venue with a small band. This isn't for everyone and it isn't cheap. I usually buy tickets throughout the year if there is an artist I want to see and I can afford the tickets. From time to time you can find discounts through the venue or other ticketing apps. I love their downstairs space on the 2nd floor. The booths are my favorite. It's cozy and intimate. They opened a newer space on the 3rd floor. It's larger and called the ballroom. It's a space they can convert into anything and seems they are still working out what to do. It currently resembles a convention/education set up due to the rectangle tables. Hopefully they are waiting for the round tables to arrive. Back in the day, singers used to perform in ballrooms. However I hope they eventually are able to make this more of a permanent space. Currently you can order drinks from a QR code. Its overpriced but i usually order one mixed drink. Hopefully they will improve the menu, pricing and allow food again. In the meantime you can dine at Anzu or one of the other restaurants surrounding the hotel. Otherwise the staff is wonderful and I didn't feel rushed. And yes, you have to show your vaccine card to get in.

    the bar
    Alexia T.

    Such a nice venue and a gorgeous show! I came here for their Motown brunch and they did not disappoint. The food was tasty, the mimosas were endless, & the show was amazing!

    The checkout page with all required info, top of page.

    There is apparently no way to order a drink without having to input your info, email address & Phone number. Furthermore, to a drink you have to submit to being contacted via phone and/or email. This is beyond acceptable in this day and age. So we will not be spending any money here on overpriced drinks at all. They have replaced their service staff with a QR code at every table. I just did a headcount, and they have ONE waiter (which was just announced by a manager) for 86 (!!!) guests! I am seriously stunned by this. Never coming back to this place.

    Liza Minelli performer
    Jonathan V.

    Fantastic & amazing Liberace & Liza Holiday Show last night in San Francisco. It was truly impressive and these super talented actors, musicians, and entertainers (David Saffert & Jillian Snow Harris) channeled these iconic stars with such precision, passion, and detail that it felt 'so real'. Feinstein's is the perfect venue for hosting such an event. Thank you for such a lovely evening.

    Stage
    Deanna L.

    Atmosphere: Straight up 5 stars! It is intimate and very classy. Up scale with great acoustics. There is not a bad seat in the house and most everyone in attendance dresses up for the setting. Waiter: Kevin was super friendly and answered all of our first timer questions. Food: BLAH! Do not waste your money here on food. We figured it would be easiest to dine there. Huge mistake, 25 minutes for a commercially made flat bread, a supposed kobe burger which was cooked to death despite being asked for medium-rare, served with basic mustard, ketchup, mayo, iceberg lettuce, unripe tomato, and single sliced dill pickle round. The bun was honestly the best thing served to us the whole night. The burger was screaming hot and the fries in a small cup cold! We also ordered the mushroom tortellini, also store bought and cold. There were three tiny pieces of yellow squash and a overcooked small piece of wilted purple cauilflower. The sauce was in serious need of seasoning and there may have been a quarter of a cup for the whole dish, almost naked pasta. Drinks: we spent over $100 for 4 drinks each two mules and two Irish coffees, not even a buzz. The alcohol is nonexistent, AND our first drinks were ordered with our food and arrived with it 25 minutes later. The bill... $192! Luckily I had read in other reviews that the tip was included because it is too dark to read the lightly printed bill in the dark. Thus we paid an extra $14 for a margarita , WE DID NOT ORDER! Future visits tips...eat elsewhere, bring your own alcohol in your bag to add to your $20 minimum per person purchase. Better yet...avoid this overpriced place! We loved our show! Linda Eder was amazing and we were so grateful to see her perform and meet her after. Will I drive 3+ hours to return to Feinsteins? NOT A CHANCE IN HELL!!

    Steak - good in taste small in portion
    Spencer Q.

    Food: 3/5 Service: 4/5 Ambiance: 4/5 Overall: I come for the shows and it comes with a minimum unfortunately. Food is ok. The extended review... Food: Steak - The meat overall was very tender and taste was pretty good. Small in portion unfortunately but you have to buy something to reach the minimum. Service: friendly and attentive waitstaff. Ambiance: a cute setting. The front seats are a tad cramped but overall a very good venue.

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    Page 1 of 3

    Ask the Community - Feinstein's at the Nikko

    Review Highlights - Feinstein's at the Nikko

    For me, being able to see musicians and performers in an intimate, classy setting-- is well worth the extra loot spent.

    Mentioned in 11 reviews

    Read more highlights

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    The dueling pianos on Fri/Sat is great fun. $20 cover. 9pm-midnight. James and Noah play…read morerequest-only songs. 2/5: Non-alcoholic old fashioned $16. I am done with cocktails made with non-alcoholic spirits. They don't work. Stick to the NA beer. 5/5: Irish soda bread & Butter pudding $12. Just the right amount of soaked bread. Bailey's custard sauce is great.

    Oh, Dueling Pianos! I had such high hopes for this experience, and it's really unfortunate that one…read moreinteraction with Noah, managed to ruin what could have been a great night. Let's start with the good, because there actually was a lot of it: Security -- great. Funny, charismatic, and welcoming as we entered. Bar staff -- great. Attentive, helpful, and quick with our food and drinks. They checked in on us regularly throughout the night. Drinks -- delicious. Well-balanced and flavorful. Food -- great for an after-dinner outing. The truffle fries and potato skins were perfect snacks. Other customers/patrons -- AMAZING. The people around us were fun, friendly, and clearly there to have a good time. With all of those positives, I really wish I could give Dueling Pianos a much better review. Sadly, the reason we actually went, The Dueling Pianos Show, is also the reason I don't think we'll ever return. Our group of four arrived a little after 9 PM on a Saturday night. We happily paid the $20/person cover because I've been here before and always had an amazing experience. It was "Requests Night," so patrons were invited to submit song requests along with a monetary contribution. After spending $80 just to get in and another $200 on food and drinks, we felt a $5 contribution for a song was reasonable. Apparently, Noah didn't. We requested anything by Mac Dre or Too $hort, or, if needed, "All the Small Things" by Blink-182. One of the musicians on stage was absolutely amazing! He was incredibly talented and honestly worth watching on his own. Unfortunately, throughout the evening, Noah repeatedly made comments implying that if you actually wanted your requested song played, you needed to contribute more than $10. Side note: Apparently Noah's wife was also at the show that evening, which made his repeated emphasis on how much money people needed to give him for requests even more interesting. It was a little sad that the money seemed to become such a major focus of the performance. After about 90 minutes without hearing our request, we decided to cancel it and request our $5 back through Venmo. Could we have just left the $5 as a tip? Absolutely. But earlier in the evening, Noah had publicly joked about another customer accidentally "requesting" money instead of "paying" through Venmo. We thought requesting our $5 back might give him another opportunity for some lighthearted comedic relief. It did not! Instead, Noah became offended and proceeded to improvise a song about us, calling us out by name and disrespecting us in front of the entire room. What could have been a funny, harmless interaction quickly became uncomfortable and unnecessarily mean spirited. And apparently, we weren't the only ones who felt that way. Two parties who had just entered saw what was happening and immediately decided to leave in support of us. Another customer, someone we didn't even know, went to the bar staff because he was so disappointed by how we were being treated. He even told them, "I really don't think they should pay for anything here." That honestly meant a lot. So did the bartender's response. He encouraged me to write this review and said he would be informing his manager about what happened. I understand what Dueling Pianos is. It's live music. It's comedy. It's audience interaction. You might get teased. You might become part of the joke. But there is a difference between playful crowd work and publicly humiliating paying customers because you're upset they requested their $5 back. That distinction matters. And, for the record, we never actually received that $5 back, despite Noah repeatedly insisting, while berating us from the stage, that he had returned it. I have great memories of this place pre-COVID. Saturday nights used to mean a line around the corner, a packed dance floor, and barely a table available. Last night, the venue seemed maybe 50% full. I genuinely hope this experience isn't representative of what Dueling Pianos has become. The staff treated us well. The drinks and food were great. One of the musicians was incredibly talented. And the kindness shown to us by complete strangers was probably the best part of the evening. But unfortunately, Noah's behavior overshadowed all of it. One performer turned what should have been a fun girls' night out into an experience that lost not only our patronage, but the recommendations we would have given to our friends. And that's really a shame, because we came ready to have a great time.

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    The Silver Lining - January 2024  events

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    4.7(56 reviews)
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