The office and exam rooms are clean and the staff was friendly and professional…read more When I arrived I told them "yee haw, I get to have a a root canal today!" I was a bit anxious... Dr. Webb explained everything he was going to do and the procedure was painless and tolerable. The office followed up with a call today. I don't want to have a root canal every day but I highly recommend Elite Endodontics.

Dr. Todd and team were professional and welcoming. I am claustrophobic and become very anxious. I…read morehad a wonderful experience with no post procedure discomfort! The team put me at ease!!! As a nurse and patient, I highly recommend Elite Endodontics!

Had all teeth removed, full implants, now headaches every day. I had concerns about alignment,…read morethey smiled n said it would be fine. Liars n crooks!

I've had several procedures with Dr Anthony Chicola: a failed implant removed, bone graft, new…read moreimplant installed and others. Here's what I know. He was never rough and he did the things to make shots not painful. His work areas were clean and clutter free and he actively monitored all that. He is competent, skilled, sharp, reasonable, and he's undistracted. I called him after-hours once and he was there for me, answered fast, "easy stuff" he said. He gave me a very nice, thick blanket in the chair that I appreciated. He heard my questions, investigated, considered and discussed things with me. He's a very smart fellow, yet he didn't seem to mind explaining, or repeating. He did not allow his staff to stand behind me and speak to him while we were talking. He was fair with his billing also seemed to be personally involved because adjustments were made after my visit and I didn't have to chase a correction. Each of the surgeries I had with him were successful, they were easy for me, I was comfortable, healed fast and am happy with the outcome of each. Dr Chicola is a great oral surgeon and he's easy to work with. Good luck with your search...Methinks this is a great one.

Great experience with every person in the office. Dr. Day carefully explained the procedure of a…read moremolar extraction, answered every question and addressed every concern. The dental assistants made sure I was comfortable both physically and emotionally as I have had past experiences gone poorly. The office staff was helpful, friendly and so easy to work with.

I had my wisdom teeth pulled by Dr. Dean on 11-24-25. Prior to the procedure, everything was…read morecompleted to provide for a cost estimate for the work. I was to owe $50 for my deductible and that was it. Now, well after the fact and with insurance involved, I am being told I owe more. In fact, I have received more than one letter outlining different amounts that might be due. One dated 1-12-26 says "Please pay $2,335.00 by 2-2-26". Another dated 1-20-26 claims I owe $625.00 due immediately. The fact of the matter is, I likely owe nothing, but I needed to get someone from their office to justify to the insurance company why the surgical codes billed were necessary. Such as simple ask, where the answer gets the office paid, and gets me out of the discussion. Win win. But no. It was already unpleasant to receive letters stating that I should provide "immediate attention" to the situation, but even more so when I had to leave a message twice (three days apart) to get someone in the office to respond. Definitely not "immediate". Don't expect me to act "immediately" if your team cannot act immediately. Prior to calling the office, I called my insurance to see what they would say is the issue. The issue is, the office billed for surgical codes and procedures, yet provided no notes to justify why the surgery was needed (as opposed to a simple extraction). When the office representative called me back, she was very short and unsympathetic to my situation. She basically told me it was my problem, and that all the paperwork I received prior said "estimate" so it is what it is. She said your office does not submit "notes" and only submits an x-ray. She told me the x-ray is enough to which I stated it obviously is not.....as here we are. I asked if there was any way to get the justification over to the insurance, and was told perhaps if they wanted to send something....but your rep was not willing to do anything to help facilitate the reconciliation or to make that happen. It is unfortunate, after having trusted your office to help me navigate this journey, that she could be so unwilling to assist or to help provide for some type of mutually agreeable solution. I shared my feelings also about being in the middle between their office and the insurance company trying to mediate but that was of little concern as well. I contacted my insurance again, and ultimately was told that they would pay the claim out, but they do need some type of surgical notes or explanation as to why my teeth had to be surgically removed as opposed to a standard extraction. They provided the attached EOB, and said I could write back with my own narrative as to why the teeth needed to be surgically removed......but I am not sure I am qualified or would provide what they need to justify the charge/procedure. I tried to call the office back, and to speak with someone else to simply see if anyone could help in providing a simple justification statement outlining why surgical removal was necessary. I think this is a simple request to a simple issue, and again hate that a staff member with less than stellar customer service skills felt it appropriate to dump a $625 bill in my lap, instead of working with me to resolve the matter (for all involved). At the time of this review, the issue remains unresolved, and I await a response from the office to see if they will provide me with the justification my insurance seeks in order to pay the claim.

When all the other local dentists are playing amateur games this dude steps up and can get the job…read moredone with no bs and if he can't he'll explain why. This office is the only office I'll trust in this area. The rest are silly nonsense!

They charged over $600 for an extraction and when my insurance over paid leaving a credit the added…read moremore charges not submitted to insurance initially so I would owe them more money. Basic Dental procedure and they price gouged for max profit !

I'm happy with my experience! Dr Durtschi is professional, kind, and efficient. Unfortunately a…read moreroot canal he performed last year didn't take, but he refunded me so I could go see a specialist. I still have my tooth and I'm out of pain.

STAY AWAY! Worst dentist office ever. Extremely rude "dentist". Horrible bedside manner. Went in…read morefor appt and waited about 20 min. Got X-rays as soon as I got to the exam room. Then about an hour goes by after X-rays. A different lady comes in. I was told by her that he would be 10 more min. Asked for the tv to be turned on and it wouldnt work so I had to download a free app for their tv to fix it. I noticed a little camera right above the tv. I thought that was odd. About 35min goes by and still no dentist. So I have now waited almost an hour and a half after X-rays. They didn't even start my cleaning. Finally I hear him talking to the person in the next room. He was in there maybe 5 min. He comes into my exam room and asks if I had any concerns. I started telling him about the "zingers" I have on the bottom left. He asked when like brushing my teeth? And I did no, it's only with the instruments and toothpicks and such. He says how about you let me do my job. I said wait, you just asked me if I had any issues and I'm telling you. I sat up in the chair and asked what's going on. He ripped off his gloves and says how about this, we will cancel this appt and won't charge you. I was shocked! Such bizarre treatment. Who does this! The lady in the back was like I don't know what's wrong. I was leaving and asked about the camera in the room. They said it's all recorded. So I asked for a copy of what just happened. She came back and said he told her it was not working. How insane?! Such a weird visit! Of course the camera isn't working. When leaving I started asking the ladies upfront if he was ok if he just got bad news or what. They laughed and just said you better leave now. I told the ladies upfront that they were nice while I was leaving. He came around the corner and started in on me about me telling him how to do his job while he stood out of site. I have no idea what his issue was. I said today this just cost you guy 3 new patients. The brown haired lady laughed. She said were doing just fine. I said well word of mouth works too I will let others know how he acted towards me. There were no other patients waiting in the waiting room when I was checking out. I can't imagine how they stay in business with this treatment of patients. I noticed when sitting in the parking lot that he stormed out and got into his silver Buick and raced off. He wasn't even in the office maybe 10min or less. Also, they want you to leave a credit card on file so they can charge you for missed appointments and cancelations. I kept my ppwk and didn't fill it out.

Just moved to the Pensacola area & was having a hard time finding a dentist. I had a great…read moreexperience here! Everyone was really kind and caring.

I took my daughter here to have a cleaning and heavy tooth checked out that we thought might have a…read morecavity. Turns out she ended up needing a root canal and a crown. Even though she had previous anxiety with going to the dentist from bad experiences in the past, the doctor here and his staff were super kind. They explained everything as they went and made sure that she was comfortable and in no pain whatsoever they were nothing but sweet and informative, and I found that the prices were comparable to other places I had called around. They worked around our schedule availability to get her in and I would definitely recommend them.

This practice has the most caring doctors and staff. Very professional and beautiful office. Been…read moreseeing them for many years.

Brought my family here for 2 years. They kept recommending work that didn't need to be done. They…read moreinsisted I needed to fix several old teeth. They fixed 2, then I had problems after they "fixed/updated" them. Soon after, they insisted I fix more old work. I switched dentists instead. It's been 8 years with our new dentist, and my teeth are great. ADC also recommended work on my son that didn't need to be done. When they did the work on my teeth, my bite was off and I had jaw/neck problems for a few months. Even had to get on muscle relaxers. They tried to fix my bite twice, and the second fix worked. It was a pain. I've never had problems with another dentist like this.

Customer service is nonexistent. Lady in the front desk is a rude m_th head and doctor Kevin Parekh…read moreis a great as hole. Incompetent. Terrible people to deal with. Do not recommend. They dont know what they're doing. 100%. Please listen to me. Do not let the touch your teeth. They will hurt, and it will 100% go down hill from there. Lady in the front desk is rude, and she can't keep her terrible opinions to herself, like a normal decent person would. Always complaining about your insurance. Beware, you've been warned. These A holes are next level terrible. If you decide to go and it's still bad, leave a review

Landmark Dental is an absolute disaster of a business, and their incompetence knows no bounds…read more I have signed proof that I paid you, yet I've now received FOUR separate phone calls in TWO days harassing me for money I sent weeks ago.Your billing department is either utterly inept or deliberately malicious--either way, it's unacceptable. But let's take a trip down memory lane and revisit just how awful Landmark Dental has been. In 2020 and 2021, I had dental work done here. My dentist, Kevin, upgraded my composite tooth to a porcelain one WITHOUT my consent. At the time, there was no way I could have afforded a $2,000 tooth--I specifically selected the cheapest option. When I arrived to get the crown, Kevin casually informed me it was a "wedding present" since I had recently gotten engaged. Fast forward to when I tried to schedule a cleaning before my wedding, and suddenly, Landmark decided I owed them for that porcelain tooth I never agreed to. I asked if they had even bothered to file a claim with my excellent dental insurance--of course, they hadn't. They assured me they would, but for six months, I had to battle with their utterly incompetent employee, Dee, because my insurance never received the claim. Landmark eventually stopped answering my calls entirely, leaving me to move on with my life. Now, four years later, here we are again--Landmark harassing me, ignoring all logic, and making my life difficult. And the cherry on top? I even paid for the porcelain tooth I never authorized, yet I'm STILL being hounded for money. This place is a joke. Their billing department is a nightmare, their customer service is nonexistent, and their ethics are questionable at best. If you're thinking about going to Landmark Dental.