David is AMAZING he is super thorough and friendly. He makes sure to let you know step by step what…read morehe's done and what to expect. Does regular maintenance as well. Great company.

Brody Bros does a great job with addressing rodent issues. Their boxes are strategically placed…read morewhere there will most likely be pest traffic. The results of their work will speak for itself: high quality, good value. However, I have an issue with their pricing model. Brody Bros pricing is subscription based. The fixed price in 2021 was $300; the monthly unit fee was $40 but moved up $50 over time. Now that my partner and I have moved and have changed address, they want us to pay $400. We have been Brody Bros customers for years and have given them approx. $3,000 over time by being loyal customers. That money is going to dry up if they don't remove the fixed fee for moving to a new location. This won't be a problem because there are highly qualified business substitutes in their market. My observations and opinions are my own perception. Brody Bros obviously has a platform to defend their position for pricing. However, I am motivated to give three stars over the pricing strategy because I think it is nasty work.

Came very quickly, gave useful information on expectations of mice behaviors, scheduled follow-ups…read moreat the same time; good value, will continue to use and recommend.

Luis deserves 6 stars. I submitted a detailed request for an estimate along with a photo of my…read moreissue. He responded promptly, his response wasn't some canned "why don't you give us your address and phone number so we can discuss this in further detail," and he offered a quote immediately. We were done by 9am on the next business day. Thank you Luis for not trying to lock me into a plan.

Shahid is ABSOLUTELY Amazing!!!!! Very friendly and always gives such amazing customer…read moreservice!!!!! He talked me through the process of exterminating the inside and outside of my house. Showed me every thing he did to keep my home safe from bugs and rodents.

I have been receiving quarterly services from Am Pest for many years. They were adequate, although…read moreincreasingly more expensive for filling bait boxes periodically. Recently, I noticed a major rat infestation (in central DC) and called for an emergency appointment to put poison in the fivw new burrows in my garden. The events that happened afterwards persuade me that this company is highly disorganized and in need of systems repair to assist a customer seeking specific help. First: although I asked for poison "dusting," Am Pest sent me a technician who was blissfully unaware of my request and, he told me, not certified to use "dust." He called his manager, who is qualified to do "dusting." But the manager chose not to come because it may rain later today. They did not set up a new appointment, and the report from the technician said that there are no further issues at this residence. I don't blame the technician, who seemed to be new, for all these problems. BUT the major rat infestation in my garden remains untreated! I had also requested extra bait boxes for a neighbor--also an Am Pest client--who shares the major infestation. The technician never received that request, even though the person who made the appointment said she wrote it down and I could accept the boxes for my neighbor. Notably, the technician's manager said that HE lacks authorization to approve extra bait boxes for their client--my neighbor. (The technician actually had extra bait boxes with him. He just never got approval to leave them.) The manager purportedly sent a request to approve the new bait boxes to someone else. We do not have the new bait boxes. Finally, when I went to the company website looking for how to write senior management, I discovered no named organization leaders. they are well organized for sales. Less so for emergency service. That is why I am writing on Yelp. (The relevant dates are July 6 and 7, if anyone from Am Pest actually wants to apologize for this mess of non-communication about why exactly I had called for emergency service in the first place.) Meanwhile, I am beginning the search for a different pest service.

I have been using Arterix for a little over a year now for pest controls services at my home nd…read morethey are highly recommended! Derek is great. He is friendly and very knowledgeable. I recently had service to address a reoccurring cockroach issue. Derek walked me through the process and provided pointers to address issues. Arterix is very responsive and are quick to get an appointment. Prices for their services are reasonable as well.

Cannot say enough positives about Derek @Arterix. Every time on schedule, does what he says he's…read moregoing to do, good-natured guy, and does the extra things, e.g., breaking down costs clearly, answering all questions.

I contacted Defend Pest Control based on the reviews here and thought I'd add my own, specifically…read morereflecting on his integrity in this situation. I live in an old historical part of Baltimore and came home to the lovely surprise of a thick swarm of flying ant-like insects all over the property. They were congregating around the old wood piles, so I was certain they were eating it and called up in a panic. (I had never dealt with a pest issue before and I was terrified at the thought of something possibly eating my recent purchase). So I called and he asked me to text him a few pictures. Turns out it was just citronella ants. (Generally harmless and definitely don't eat wood.) He could have easily taken me for a ride in my naivety, but he didn't. I'll take expertise, honesty, and integrity in a heartbeat. I'll also have him first in my recommendation list for others or in case I have an actual problem in the future.

Ed responded very quickly to my post, worked with my schedule and was able to come out within a few…read moredays, and had a good understanding of the issues we were having. After the treatment he had a suggestion for how we could treat our yard ourselves as well. He followed up by phone and is polite and gregarious. Would gladly use his company again

This is my go to company in Baltimore for pest control. The price is reasonable and they perform a…read morethorough inspection and extermination job. They follow up and return when necessary without charging additional fees. I recommend using this company for your pest control services!

Nate was responsive and communicative from the moment I first called. He was polite and took time…read moreto explain everything to me. His expertise is greatly appreciated.

Had to get a quote for my work, they made the process super easy. When they came out to tour, they…read morewere super professional & detailed. They explained clear services. We are signing up!

Jen is great (kind, responsive, and customer service-oriented), and the technicians were awesome!…read moreThey got rid of my silverfish and spider issue with just 2 services. Their cost was also reasonable! I would recommend!