High quality service. This was my second time using Rosenbloom for a mouse problem. I went 5 yrs…read morerodent free and then spotted one. I knew exactly who to call. I live in a building which can be notoriously difficult to keep problems at bay but I appreciate that they go the extra mile! Professional and courteous as well. With that said, I hope to never have to call them again!

John needs customer service training, advised i'd receive report by end of day service provided…read more(Monday)but instead its "possibly"next day.The manager needs to sign off on the report and was asked what do you want me to do? Imagine my response "provide the report i payed for"..Advised may have report by end of day Tuesday or Wednesday need manager sign off. If you're on a deadline not the place to go!! while writing this review 25mins after hanging up i just received a call back stating they have been trying to send it the past two days but had the wrong email, report looks as if it wasw quickly done and not thorough. I say this because there is a box to check if notice any signs of treatment or previous treatment which was check no as in no signs but there was literally treatment left in the basement in plain view. The report looked more like billing than servicing (do with this information what you want),,,,,,,(aht aht) to that calculated response below... I was contacted by owner who attempted to offer free service to correct initial service personally himself, I am not a pay you and HOPE you do your job customer, I expect what I payed for and if it wasn't done right the first time , I don't expect it to be done correctly the second time. I was fine with just feeling swindled considering the money ain't the issue it's the service provided but then SHALOM insisted to offer to refund but it was a contingency of removing my review which may explain the lack of many bad reviews. When advised I'd take the refund but my review is my experience , I will not remove it . He haggled for almost 10minute to either provide service (which I stated I clearly did not want) or refund . I prefer refund. When Shalom realized the review would not be removed , I asked about the refund prior to disconnecting and he just went quiet . This reinforces the stance that this is a billing business and not for servicing .( I do have time to continue to add as well Shalom) check out the latest reviews after this one which all came through in the last 24hrs to offset this bad review , that would be accusation (consumers can look for themselves) what i posted above is facts. & yes if you haven't realized we are going back & fourth under this review. For me I will ensure to get my message and point across as accurately as possible!! I'm not here to take food out mouths but you will not poop on my floor and blame the dog(.)

Damien Spence came today 9-23-22 to put down bait traps to help with a mouse problem I am having in…read moremy home. It's not bad yet which is why I called before Fall comes and it gets real bad. Damien was so professional and able to answer all my questions and dispel some false info I held. We use Atlantic Peat for termite control and this is the first time using them for mice control. Thanks for your help!!'

T'y is a courteous nice guy. I didn't really want to kill the mice. I just want them out of the…read morehouse. Atlantic's blood thinner traps have to accomplished this in a couple of months. I'm hoping there is a better way.

It's been a month since a Tech has been out. Very nice, gentleman. But the service is not good. I…read morecan't believe I signed up for a contract thinking the company would give me peace of mind! I'm so disappointed. Mice are still in my home. Not one has been caught with all the traps he put down. These are the things I did myself before I called All start pest. & I caught a few, but whatever technique the tech is using is NOT WORKING. I've asked to patch up holes outside the house. ​

During a casual home walk around, I came across an active bald-faced hornets nest - wrapping around…read morethe exterior meter box. I called All Star on Saturday and Monday morning Abdul arrived; within an hour, the whole nest was removed. I am completely satisfied and will continue to use this company, while recommending their services to friends, family, neighbors, etc...

I hired them because of their great reviews and the lady I talked to over the phone said the…read moretechnician would tell us where to seal up holes, but the guy did not do that at all. He just casually looked around and said he didn't see any entry point, and he didn't even bother or do this until my husband asked him to during the second service because he didn't do it the first time around. After 3 treatments, we still have a mice issue and it was seriously affecting my mental health. We decided to go with another company and they were able to find an entry point during their first service. Don't waste your money and go with another company even if it is more expensive. I went with this company because I was being cheap. Never again will I do that again for a pest exterminator.

Always on time and very professional…read more Great work on communication and setting up scheduling.

Came out quick and got rid of mice. Very friendly and kept me informed so I could meet them at the…read morehouse and not sit around waiting.

I highly recommend this company! I work for a local real estate team and we have Annihilator's…read moreperform pest inspections for all of our clients. We've probably had them help us with 50+ homes over the last year or so. Their scheduling is a breeze, they are kind and courteous to all parties involved and always make sure to get approval before entering homes, we receive reports back within a day (usually less), and they help provide peace of mind to our clients. In addition to inspections, they also perform treatments. It's unfortunate someone felt the need to give them 1-star for sending an optional warranty renewal letter--all pest inspections companies offer that! Take my word for it that this is a fantastic company with the client's best interest in mind. We will continue using them for years to come!

Do not hire this company. They regularly engage in fraudulent, dishonest business practice and will…read morescam you out of money with their bait and switch price schemes. Be sure to read carefully what they provide in writing because it will not be what they told you verbally. They will quote you an initial price and then change the price to double the quote. I have reported them to the Maryland State Department of Licensing and Labor for Fraudulent Business Practices. And am in the process of filing a complaint with the better business bureau. We had a verbal agrement for $125 inspection charge which would be applied to the initial treatment if they did the treatment at the same time. I agreed to the initial treatment for $175 and then a quarterly charge of $125 for regular maintenance. But then they gave me a bill for $300 for 2 services in 7 days. And they refused to do a 1 time service $175. They wasted my time. And my tenant's time. And refused to honor our verbal agreement for the $175 treatment after wasting hours of my time. I have already disputed the charge on my credit card. But please be warned... they will charge your card even if they don't actually do the services.

I called to remove a hornets nest from a branch in a tree. It is a smaller tree so the nest was…read morenot terribly high up but it was built near the end of the branch not near the trunk. The company only provides the workers with extremely short folding ladders maybe 5'. They need a taller 8' or more folding ladder to properly get under the nest to spray inside as to disturb the nest as little as possible. This way they kill the queen & the majority of the hornets inside. The technician was very nice & we looked for a taller folding ladder in my garage but we did not have one. So he tried the one he had. It was too short. So he got the taller ladder that leans against the tree. While he tried it shook the branch & the hornets went crazy flying all over. Then he had to cut the branch with my cutters to get to the nest. Cutting the branch made the majority of the hornets fly out & go crazy. They were flying looking for he nest in it's original location above. He disposed of the nest while thousands of hornets still remained flying around angry. I told him a lot of people walk their dogs on the sidewalk where the nest was. So he sprayed something to get them to go away mostly. Within a couple of days the hornets were back in the same location re building the nest. I called back 4 days later & I was told it takes 3-5 days for them to go & they won't re build without the queen. So he dismissed me & my concerns while talking down to me like I'm clueless. So I gave it a couple of more days. Then I called back & they said someone would come back. A day later on the day they were due to return the manager called to say they do not guarantee one time services. They do not tell you this when you call to schedule nor does the technician say if I disturb the hive & they come back it's on you... *but he did say they do not supply the proper ladders for the job. * So now we paid $150 to have the hornets back rebuilding in the same location. The manager on the phone did try to sell me the quarterly plan that does have a warranty. I said no thanks & hung up. I don't recommend using them to remove hornets nests as they don't actually take care of the problem & you are left to finish the job on your own.

I've had a positive experience so far with Raven Pest Control. The first technician who came out…read moreseemed either newly trained or possibly in a bit of a rush, so the initial visit wasn't as thorough as I had hoped. However, when Troy followed up, the service completely turned around. He was extremely thorough, professional, and knowledgeable -- inspecting every area carefully, explaining what he was doing, and taking the time to answer all my questions. What really stood out was how much Troy cared about providing real value, not just a quick fix. He gave me helpful, easy-to-follow suggestions to prevent future pest issues and made sure I understood how to maintain results between visits. My pest situation is still being handled, but I already feel a big improvement and peace of mind knowing Troy is overseeing it. I'm giving 4 stars only because of the first visit, but overall, I've been very pleased with Raven Pest Control's follow-through and customer service. Troy deserves special recognition for his professionalism, attention to detail, and genuine care for his customers. Highly recommend -- and if you can, definitely ask for Troy!

We were managing for the last 3 years with just the small sugar ants. Then came the big carpenter…read moreants and I'd had it. We filled out the form for Raven Termite and Pest and they called us with an estimate, then had someone our within days. Chris was/is our tech and he let us know that he'd put granules in the yard and spray inside and outside of the house. We had concerns as we have pets but he assured us they'd be fine. He went through and let us know to stop using the baits, so we picked them up. He scheduled to come back a week later and treat again. We were informed if we saw anything after that to call back. Today I saw 2 giant carpenter ants in an upstairs room, so I called and Chris will be back Thursday to treat. The process has been painless and easy.

Yes, I just wanna say this company here came out to my home. Took care of my problem. I had a…read morerodent problem. Took care of it. I haven't seen Roland since thank you A1. Great job once again. Appreciate you definitely recommend him to other people.

I've been using this company for about 3 years now and I must say they're always…read moreprofessional..educational and helpful! they come to treat your house they tell you what you can do to maintain until the next treatment and so on! I truly don't have one bad experience with them .