We were in need of Refrigerator repair! We had used J S in the past without complaint…read more We have a very old GE refrigerator that apparently needed a new part. I called this morning at 9am and within 15 minutes a technician was assigned to us. Jeff came at the time designated with the part needed to repair our refrigerator. Jeff was friendly, knowledgeable and completed the job without hesitation. He even vacuumed behind the fridge. The pricing was reasonable and he saved us from throwing out tons of food that had already started defrosting. I would not hesitate to call them again. Thank you

Rating: So why does a Brooklyn guy buy appliances in…read moreSmithtown? If you live in a Brooklyn brownstone, you know the "appliance dilemma." Replacing a 12-year-old washer and dryer isn't just a purchase; it's a logistical nightmare involving tight custom spaces and several flights of stairs in a walk-up. I turned to Vito Jr. at Smithtown Appliance, and the experience was flawless. Because of the specific dimensions of our laundry area, we needed surgical precision. Vito coordinated the entire project perfectly. He "had a guy" for every step of the process. A huge shoutout goes to Sam and the installation team. They arrived early to disconnect the old units and returned immediately after the delivery crew finished the heavy lifting--navigating those brownstone stairs with the old units out and the new ones in without a hitch. Sam's team then finished the installation with expert care, ensuring everything fit the custom space perfectly. In a city where delivery stories usually involve a lot of stress and "curbside only" excuses, Smithtown Appliance delivered a masterclass in service and coordination. If you want the job done right--especially in a challenging space--this is the place to go.

Had to call for months to get 2 air conditioners delivered and installed…read more I visited store in June...It's now the end of August 2025!. They were installed by JSA installers, a very professional, fair, and friendly two gentlemen. I'm still waiting for the bill for the 2 air conditioners. I paid the installers in cash and gladly tipped them.

Aboff's is near my home so I found them due to their location. Boy was I lucky. These guys are…read moregreat. Very friendly and they know their stuff. They made great suggestions, got me all set up and NEVER tried to sell me anything I didn't need. If you care about how the job comes out use the professionals, not just a nice kid at a chain home repair store who doesn't know their stock. Trust me it makes a big difference

Went to Aboffs in Farmingville recently. With the help of John, I picked my colors, purchased 6…read moregallons and ended up saving money. John was knowledgeable, patient and kind. He took his time, he even walked the paint out to my car because I am 8 months pregnant. I will make sure I refer Aboffs to other especially John.

I recently visited Floor & Decor in Bohemia, NY, for my bathroom remodel, and I cannot speak highly…read moreenough of the exceptional service I received from Christine. Walking into the store, I had no expectation of finding the exact vibe I envisioned, but Christine completely transformed my experience in just one hour. Her approach was warm, attentive, and incredibly insightful--she asked thoughtful questions, listened carefully to every detail I shared, and guided me with expertise to selections that perfectly matched my vision. Christine's ability to understand my style and translate it into the perfect materials made the process effortless and exciting. She's an absolute gem, and thanks to her, my bathroom remodel is shaping up to be everything I dreamed of and more. Floor & Decor is lucky to have such a talented and customer-focused professional on their team!

Absolutely WORST quality place to buy from. If I could give them 0 stars I would! We are in a new…read morebuild home and purchased NuCore Luxury Vinyl and had it installed. Within a month the flooring is falling apart and separating. They are creating tripping hazards for me, my husband and our family. We submitted a warranty claim that went absolutely nowhere. Floor & Decor had an expert come (that we had to pay for) just to tell us it was the person that installed the floors that caused the damage. This is absolutely not the case, my husband tested the extra planks and saw that the planks are breaking off with the barest of touches. Floor & Decor is doing absolutely NOTHING about this and refuses to acknowledge our warranty. Whenever we try to pursue this, they claim our case has been closed. Save your money and go literally anywhere else but here!!!

I went to Ace Hardware in Wading River, because they have an exclusive blue Weber grill :) I…read morechecked online, because I wanted it delivered, but could not find my rewards number, so drove to the store. Oh, the horror!! There wasn't one in stock. I could wait until next Tuesday to have one delivered. No grilled chicken that night for me :( A very helpful, kind, and patient young man helped me and explained the whole order/delivery process. He even offered to check other stores for me. We were on the way to the back to place the order, when a lady said that they were getting one in on Tuesday, and it could be delivered Wednesday!!! Woohoo! Nice young man said that he guessed it was meant to be :) So I paid for the grill and the cover, and found some other stuff too. Today (Wednesday), I went outside and a fully assembled, unboxed, beautiful blue grill was in the driveway!!!! I was stunned. I was given free delivery, but I didn't expect it to arrive unboxed and assembled! What a bonus! And it was a great price for a Weber kettle grill. I have a Traeger smoker, but sometimes, you want to grill or sear things. I don't like gas grills. Giant pain, with the propane and a gauge, blah-blah. Anyway, I am delighted, and highly recommend this store. The employees are wonderful, and the store has EVERYTHING. This is a great hardware store. Worth the 23-minute drive.

The kids that work here have such attitudes. I was rung up by Frank and he was so rude and…read moredisrespectful! The older employees are usually very helpful and knowledgeable. They usually have what I need but can get very busy at times with only one person ringing and helping customers on the floor.

The team at Ace is always helpful and friendly. Specifically Vinnie always puts a smile on your…read moreface at checkout. Today I have to call out Keith who was leaving for the day and walking to his car. He recognized me from helping me in the past and offered to help. He walked me back into the store to get the exact plumbing part I needed...which worked perfectly.

Customer service could not be worse. It used to be excellent under the previous owner, but not…read moreanymore. Prices are beyond outrageous, the staff has absolutely zero knowledge of their products (which are very poor quality these days - and the store does not stand by their products), and no proper understanding of service, not to mention a lazy, very unpleasant attitude, and no regard for longtime loyal customers who now are former customers. Take your business to Home Depot or literally anywhere else, if your money and your self respect matter at all to you. I certainly won't be back, after all these years.

I saw Andy's post on Facebook about open box appliances opening in the Riverhead outlets. My…read morehusband and I had been searching for a very specific refrigerator and slide in range. We were surprised to see most of the appliances were in excellent condition and found the exact slide in range and counter depth LG Max zero clearance refrigerator. We have been searching sales for quite a while and ended up taking a chance on these appliances. We typically buy our appliances and add extended warranties. For the price, we decided it was worth the risk. We ended up getting exactly what we wanted. The refrigerator was literally brand new with only one minor cosmetic blemish. The stove was not as perfect but was a great deal. Andy was helpful and even assisted the delivery driver. I was surprised to see him on the delivery. The items were carefully packed and well worth the $50 in the delivery fee.

how does this awesome place have no reviews? I needed desperately to replace my dryer and…read moreunfortunately also badly needed a fridge and money has been mega tight lately. basically, i was in a position where i couldn't be picky -- and i have wanted the samsung bespoke fridge for years and settled for admiring it online while looking for a used dryer, i found elite kitchens and went in to look at what they had which is new, not used. the salespeople are great and not pushy -- the prices are so unreal they don't need to be. in under 5 minutes, i found my dream fridge. the salesperson recommended this washer and dryer, and while i research even tiny purchases, i didn't this time and bought all three. in and out in 5 minutes. you can't even find an associate at home depot that fast as it turns out, the washer and dryer are top of the line -- jeevesny keeps recommending it; I could not have chosen better. i had spent hours searching for a cabinet to hide what I thought would be used machines (before I found elite kitchens) in my kitchen, but these are brand new and so gorgeous it's not necessary -- i styled them like a mini laundromat and they look good in my kitchen! the fridge is pristine and beautiful, and due to an issue in my kitchen, i needed a replacement part. marian contacted me back immediately and said they had a spare one. that level of customer service is so rare appliances are not a frequent purchase, but after this, I'd never go elsewhere. they have amazing quality appliances that look stunning and perform perfectly, and the entire set cost what one brand new washer/dryer unit cost (something i was considering to save money) for the longest time, i thought I'd never be able to afford replacements, much less the very best replacements available, and my clothes have never been cleaner! they ship the pieces to your driveway, and I found an amazing installer who carried in and installed all three this economy has been brutal for a lot of us (especially in my field, journalism) and being able to get gorgeous, perfect appliances locally at a discount is a godsend. i have told everyone about this place, and i actually enjoy all of the laundry process right now, and for the first time in my life nothing sits unfolded. and I've wanted that fridge for so long that I still can't believe I have it without having 2-3 years of paying them off also, they're really cool about preferences. specifically, i wanted this fridge in blue and they had the panels and subbed them without me asking! if you want to save money on new but far more affordable appliances and put more money towards a kitchen renovation, go here. honestly, this place will be my first stop for as long as it's available because these appliances are nicer than the big box versions i bought new and replaced. idk why anyone would pay the big box tax for the same appliances when your budget goes so far here also I should mention I had a few questions post purchase (I'm a young widow with older kids so it's just me around here) and they were FAR more accommodating and responsive than a big box store could be in short, I cannot recommend this place enough and my new appliances have made me and my kids so happy. get your appliances here! there is also the added bonus of supporting a local retailer instead of the corporations that overcharge us and aren't available for questions after you buy. on that note, you call and a person picks up. you're not locked in to a date you can't change and we're so used to big stores and their poor service and overpriced stuff 100/5 stars

Yes, I recommend this business…read more Good selection, helpful staff, and quality materials. Smooth experience from start to finish. Would definitely come back.