Mario , one of the technicians did a great job checking on my dishwasher temperature…read more Given the heat in Las Vegas, he explained very well the normal thermostat when I run the dishwasher and made sure I have a peace of mind that it is safe to use. Well recommended, great job!

Called for service to repair my GE monogram side by side. Quick response and came out on time. 2…read morestars.. Then after brief assessment tried to suggest i needed more items/ repairs than actually needed at a steep price. And almost $200 for initial visit. Then left his clamp on my unit that he drilled a hole in which caused the temp to go up even more. Thankfully the next company I called repaired that and my issues for almost a 3rd of what Absolute wanted to charge me. No thank you.

Mixed experience, but it worked out…read more I was heading home to southeast AZ from a job in northwest NV when my wife tells me the dryer finally died--for real this time. After months of "surgery," it was time to send that 2016 Home Depot special to the big laundromat in the sky. Figured everything would be closed by the time I hit Phoenix, so I rolled the dice in Vegas. Fought traffic, made it to the Henderson store around 5:30, missed my aunt (who I recently learned works there) by minutes, but found the exact washer/dryer tower I'd been eyeing--and it was on sale. Score. Mike in the showroom was great--friendly, helpful, easy to work with. Turns out they had exactly one electric unit available at the Craig warehouse. Even better. Paid up, grabbed my free basket, and was told I could pick it up before 7. So I battled rush hour across town... only to arrive at 6:15 and find the place closed at 6, with a freshly taped sign saying so. Not ideal. That said, the warehouse team came through. I walked to another door with humans behind it and explained the situation--that I was just passing through and not coming back anytime soon--and they helped get me loaded up anyway. Got a "for future reference..." (fair enough), but I appreciated them making it happen. Overall: great showroom experience, solid customer service when it counted, and I got a good deal at the perfect time. A hiccup in communication, but a good ending--and a story to go with it.

We went to the very large and beautiful showroom in Henderson due to my Wife finding a perfect TV…read morestand at a reasonable price online. We were immediately met by a salesman who quickly directed us to the correct location of the unit and arranged for us to purchase it and to have it delivered. That was the last we heard from our salesman. The unit arrived two days after we purchased it as planned and the moving gentlemen saw the ink-ish stain which was in plain view. They did say they just uncovered the unit from the wrapping and clearly noticed it and brought it to my attention. Given the choice, we decided to keep the unit and wait to have it replaced and arranged for the following Tuesday. I had taken the day off for the first delivery and chose to take the day off for the replacement...my choice. Second delivery was perfect and the delivery gentlemen were equally as kind and respectful as the first team. Great job! Sad truth is that there was no contact from RC Willey and the salesman to inquire at all about our experience. This may not seem like much, but when it comes to purchasing large dollar items, you would think the commissioned sales team would earn their money, not just let the system take care of itself. And given that there are choices to be had tells me that RC Willey thinks that their products are exclusive. Could be so, but I will shop other stores before going back to the plethora of sales vultures at RC.

Our 2 year old Samsung dishwasher is giving us issues. Found Roman via Yelp. Very professional,…read morevery thorough, very honest. Though our dishwasher seems to have a software gremlin issue going on and was not fixable, Roman worked diligently to try and determine if the problem was something he could address. Highly recommend and would use again.

Outstanding service and great value for the price! Arrived right on time and the work performed was…read moreexcellent.

The tech manager Chris and tech lead Alejandro are great! Very friendly, reliable they answer your…read morequestions, arrive on time and even call you when they are on their way I have used their services several times for a couple years now and always come back for them! Great job guys!

Came out to work on a wine cooler and advised that an inverter board was bad and needed to be…read morereplaced. They required a large deposit for the parts in order to continue. we sent a check electronically but the next day they told us that they could not find the part but they still cashed our check the next day. Now they won't be writing a check to us until next week and then mailing it so who knows when we will receive a refund. Not a decent way to do business. They never should've cashed the check if they knew they couldn't provide the service.

If you need a new laptop, go see Aiden. He is incredibly knowledgeable and willing to help with any…read morequestion you throw his way. Seriously, skip Costco and go see Aiden at Best Buy! Thank you so much, Aiden!

We were able to come in and right away find what we needed because we asked an employee and he knew…read moreexactly where the item was. This honestly was the quicker Best Buy trip I've ever made. There were also several options to choose from with different price points.

Sonia in the plumping section was super helpful and patient - explaining what she thought the issue…read morewas and how we should solve it. She had great customer service. Thank you so much for your help!

I had a very disappointing experience at Home Depot today. I came in ready to spend around $3,000…read moreon patio furniture and already had a good idea of what I wanted. I just needed a few questions answered before making the purchase. After walking around for quite a while, I couldn't find a single employee in the patio section. I eventually asked one of the third-party water testing reps if anyone worked in that area, and they kindly offered to call someone over for me. When the employee finally arrived, he came with an attitude right from the start. His opening line was, "You called me over, what do you need?" I responded, "Patio furniture," and he looked at me and said, "Okay... looks like you found it." At that point, I felt completely dismissed and unwelcome. I walked out without buying anything. It's frustrating to be ready to make a significant purchase and not only struggle to find help, but then be treated like an inconvenience when you finally do. Definitely not the level of customer service I expected.

We had a few repairs around the house (broken oven, light switch, electrical socket) and Eli took…read morecare of each of them. He explained what he needed to do, secured the necessary parts, and quickly completed each repair. He was prompt, pleasant, and the prices were fair. We will definitely call him the next time we need a repair.

I needed an igniter replaced on our oven. Based on Yelp reviews, I called Green Valley Home…read moreSolutions and Eli answered right away. He set an appointment with me for the next day and was right on time! He was very personable and professional even taking time to pet my dog. Eli had the oven disassembled, parts replaced, put back together and tested, working correctly just inside an hour at a reasonable price. He takes just about any payment method and I also found out he was a fellow Marine Veteran. I was very happy with the whole experience and highly recommend Eli. He is super squared away, and I'll be using him again when needed!

I really like coming here because the gentleman that assisted me was so nice and informative. Even…read morethough I didn't buy the big green egg I wanted. I'll be sure to make the purchase here. Pete needs a promotion with the type of customer service he provides guest. They offer a wide range of grills, Komodo grills - big green egg and Komodo joe. I noticed that that they carried yummy cuts of meats and high end. They also have a wide variety of accessories for your grilling needs. They even sometimes have demonstrations of the grills.

Pete did a great job helping me out with my BBQ. Definitely recommend this place and will be back…read morewhenever I have a BBQ needs. Thanks guys!

I read the poor reviews everywhere, but I thought I'd be ok because it's Best Buy and "surely I'll…read morebe ok" I was wrong. Same terrible experience. They told me to "order early" so that I'd have my appliances held for when I'm ready to have them delivered. 4 months later I'm still living in a house with no appliances. No help from them, they say it's out of their control, but they clearly gave my appliances to another order that was ready to install. Very disappointed in them telling me to order early to avoid the exact situation that I'm now in, but now they've got over 10k of my money.

Just had an install of new Viking appliances bought at Best Buy Hammond Road Atlanta GA. Sent…read moresomeone out that did not get the correct measurements, made install take another week. Microwave trim get did not fit and manger of appliances sends me a link to order another trim kit. This was their responsibility and now want me to look for the correct one? Clocks like I need an attorney if this does not get corrected in a few days. STAY AWAY. Installers were very good though, they are the only reason anything fit. Store, not so helpful.

Jordan, appliances Tech. Five star review for sure. Good people…read more He explained everything. Dealing with the sakes/warranty people on our behalf. Thank You, Jordan.

I initially had a frustrating experience with Elite Pro Appliance Repair Services through American…read moreHome Shield. My stove stopped heating past 350 degrees, and the technician's diagnosis "that the membrane was damaged from "excessive heat" rather than normal wear and tear" felt unsupported given that I had photographic evidence from my 2021 and 2025 home inspections showing the panel's appearance had never changed. I felt my evidence and concerns were being dismissed. However, I'm updating my review because the owner personally reached out to me to discuss the situation. she listened, took my concerns seriously, and committed to making it right by covering the repair. That kind of accountability and customer care goes a long way. While the initial experience was rocky, the owner's willingness to step in and resolve the issue speaks well of the company's integrity. I appreciate businesses that stand behind their customers when it counts. Hopefully this is a sign of the service others can expect going forward. To add to that, this is the only company with great reviews AHS has in their vendor list. If you get them you are lucky. If they were not one of the verndors, I was going to cancel my home warrenty. Why pay for warrenty that you can never use when you need it.