jud is amazing. he always makes sure I get what I need when I go here. the customer service is…read morealways top tier and I always leave with more that I was looking for. definitely a hidden gem!!

From the owner: Sims Furniture, a name that's been around since 1927, gives everyone the opportunity to own high…read morequality, name brand furniture at affordable prices. Sims carries all your in-home furniture needs with a full line of Living Rooms, Bedrooms, Dinettes, Appliances, and a wide variety of mattresses to help you sleep great. We offer convenient payment options and specialize in easy and affordable in-house financing. We have twelve locations in Ohio and Kentucky to serve your needs. Stop by to see us today.

Mr Appliance was on time! They were quick to schedule an appointment and came back with the part…read moreexactly when they said. Our tech was professional, knowledgeable and friendly. We couldn't have asked for anything more. Thanks.

I reached out to Mr Appliance of Batavia on Weds, May 13th, to repair my 3 year old LG dryer which…read morewas not heating. They called almost immediately and said they could get someone out the next day. Two service people very friendly and courteous people showed up at the designated time. I was told that I had a bad roller and a problem with the ignition switch as was quoted 575.00 for the repair. The service was to be completed Mon with a window of 330pm to 530 pm arrival time. At 306pm on Monday received a call that the part did not come in, 20 minutes before scheduled arrival! Service was then scheduled Tuesday. Tech showed, on time, a different person Chuck, friendly and courteous puts on the new roller and ignition switch and the dryer does not work. He says he will contact the office and they will call. He then tells me that he thinks it's a sensor issue. He left giving me no estimate. I called the office after an hour of waiting to be told they needed to speak to the manager. Another hour goes by and they called to tell me the part cost "worst case scenario" would be 1200.00 . They would refund the ignitor switch because that wasn't the problem. I declined...a brand new dryer of this type is 1300...I asked to talk to the manager who is on vaca until next week! I had given them a check for 250 for the 125 service call plus tax and half of the repair... i would not recommend this company.

The store is well organized and clean. The staff greet you at the door and are happy to assist you…read moreas soon as you enter. The atmosphere is warm, friendly, clean, and professional. The selection was wide and there was a lot of options to choose from. I got a good discount and the value of my items went down as a member.

I normally don't leave negative reviews, but this experience has genuinely left me feeling…read morefrustrated and ignored. I scheduled a TV delivery and installation and was really looking forward to getting everything set up, but what should have been simple turned into a week of no-shows, missed calls, and broken promises. I never received the confirmation call I was promised. The next day I was told I'd be contacted again -- no call. My appointment was rescheduled for Sunday morning, but no one ever arrived. I kept being told I'd get callbacks within an hour or within 24 hours, but none of them ever happened. I even visited the store twice hoping to finally get answers. Each time I was reassured that the issue was "expedited," yet no one followed up. I spent more than an hour on hold with customer service, and the escalation calls disconnected before I could even get a case number. It honestly felt like no department was taking responsibility or even noticing how much time I was losing. What's most disappointing is how disheartening the whole process has been. I tried to be patient and understanding, but it's hard not to feel overlooked when you keep doing everything right and still receive no help or communication. I truly hope Best Buy improves their delivery and communication process. No customer should feel this ignored or stuck chasing down answers for something they paid for in good faith.

Employee's backed through a tree while delivering a dryer. They were belligerent and combative…read moreabout it. Employees took no responsibility for their actions, actively prevented clean up of their mess, and littered on the property.

Vivian at Recker & Boerger went above and beyond to answer my questions about some features on my…read morenew washer. She was not my original salesperson but she took the time to help me anyway. Kudos to her for excellent customer service! I would highly recommend R&B. I used them for all my furnace and a/c work too!

I've purchased a PS5 few years back and they wanted $3,000 for it when you can easily buy one at…read moreWalmart or Best Buy or game stop for $500.. Then just recently a friend of mine posted on Facebook and talked to her about her recent purchases with Aaron that she brought a sleeper sofa and 2 tv bundles. Upon delivery, they deliver the sofa and the tvs but no plug nor remote to the tvs. The way they do business in this store is beyond me. The interest rate is soo high than the product itself. You're mainly paying for the interest rate more than what your paying for whatever you're buying there. Highway robberies. You're better off shopping elsewhere than there.

I bought a BRAND NEW washer from them. When it arrived it didn't work. I was told Appliance Factory…read moredoesn't back anything they sell. I have to go thru Maytag for service. I had service out several days later. It had TWO broken parts. I now have to wait for those parts to be ordered, installed and see if that fixes it. If it doesn't I have to wait for the next repair. Meanwhile I can't wash clothes. When I complained I was told they can't do anything to help. If I can't get it repaired they can ask Cooperate and see if MAYBE I can get a store credit to replace it. THEY DONT AND WONT back anything they sell. Buyer beware.

Go see Dave Anderson! He is great and he really knows what he is doing and he will save you money!!read more

Very responsive and get you what you need !Got a wash and a dryer from them glad I found them when…read moreI did

Don't bother with this place. It uses an automated answering system. If you're not in their service…read morearea it will cut you off. I was looking for appliance parts before the Fourth of July and needed an icemaker for my moms fridge. I was checking to see if they had parts but since they didn't answer I will never know. Guess we'll order online and my nephew can replace it for them. I wonder how big their service area actually is since we we were less than 30 miles away?