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    Fortunoff Backyard Store

    4.0 (2 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 1 month ago

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    The reason I chose Joybird over Wayfair is the presence of a showroom in DC…read more I saw the white of this fabric, over a different sofa ... very beautiful and comfortable but didn't want the pressure of maintaining white so I settled for green( which is the color of my existing sofa) I also wanted the barrel sofa .. which is displayed in black fabric at the warehouse .. honestly I couldn't choose between the Bryant and the barrel as both looked really nice. Taynsha my sales rep made sure I went home with a fabric package to help me decide .. it was very helpful. I bought this during president's day sales I'm so happy with my choice. Not only does it look nice, it's also so comfy. I find myself falling asleep for hours on my sofa. Something really foreign to me but thankfully is the main essence of this purchase.

    Shoutout to all the ladies who assisted me in purchasing the Briarwood sofa bed at JoyBird! They…read morewere super helpful down to pulling it out so I could see the back, pulling out the bed, and letting me spend time trying out the mattress. And very patient as I picked fabric as well as the ultimate decider...could I stretch out for nap times? They made shopping a pleasure. The cost was more than comparative. The delivery was flawless too. I love this couch and would definitely recommend it to anyone. Even more important was the sales people who were efficient, patient and made shopping easy and fun.

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    Greenstreet Gardens - House Plants

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    In the mist of the COVID pandemic, plants have become a thing. Houseplants, especially the exotic…read moreand rare varieties, can cost a pretty penny. Greenstreet Gardens is one of the few plant shops I physically visit for my gardening needs. Staffs are friendly and knowledgeable, and they carry some of the more common cultivars of Alocasia, Ficus, Philodendron and other Aroids. If you know, you know. As with most nurseries, the indoor tropical plants and succulents are displayed inside the vicinity. There's a small greenhouse across the main building where you can find some of the larger indoor plants. Outdoor in the back, you can find annuals and other seasonal plants. In the summer, they occasionally have succulents out in the back as well. FYI-- If you're loyal a plant parent, who tends to frequently shop for plant supplies, make a rewards card!

    Greenstreet Gardens is a good, local nursery serving the DMV. One of the smaller nurseries I…read morefrequent in the area, Greenstreet operates year-round. They have a good selection of plants, however, as a smaller garden the selection of larger plants is not vast. In fact, it seems that aside from their young trees, their focus is on smaller plants which makes sense due to the limited space. I do appreciate that they offer young trees and have a good selection of hydrangeas in the spring. They have a good selection of hydrangea trees. The customer service is generally OK. Overall a good experience and I will continue to visit.

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    Lovesac - Supersac, squattoman and footsac blanket

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    I did lots of research before walking into the store at Pentagon City Mall...knowing exactly what I…read morewanted. The buying process was great. I had to reach out for shipping info, and was a bit annoying they didn't push that out without me having to ask. Their products are not cheap....one would expect they would be on their game. The delivery came (tracking info sent was awesome) but the customer service STOPPED there. They sent the wrong cover for 1 of my pieces. I contacted the store the same day to explain the issue. That was 26 Aug. It is now 9 Sep and I can't get anyone to care about getting me the right cover. I have exchanged texts 5 different times asking for help and I am no where closer to a fix for their own mistake. Buyer beware...the sale is all these people are worried about it seems. UPDATE 9 Sep: the key to good customer service is to text them after hours...then you get someone committed to helping that is not your store. Found out after 2 weeks of excuses they are waiting for me to return their wrongly shipped cover FIRST before they will send the right one. I could go on forever about how bad of service that practice is.... UPDATE 15 Sep: shipped back the wrong covers that were delivered to them Friday. Today is Tues. NOTHING yet on repeated texts for updates on when they would fix their own mistake.

    I have never been treated so poorly and experienced such piss poor customer service in my life…read more I went to Pentagon City Mall with complete intentions of purchasing two love sacs - to be specific, two "big ones" to go in my writing den. I wasn't dressed well, and honestly had my hair in a bun... but figured this should be quick, given I know what I want. That day it was a flash sale! 35% off! I was completely ignored. They let me sit on the sac, but when I was ready to purchase they completely bypassed me and helped those they thought would purchase. Finally when the gentleman in the store comes around to helping me, I ask him the price and if there were any discounts and he says no. I leave the store. The next day I go back into the store to make the purchase. Same exact thing happens except this time IM LITERALLY LOOKING AT A SIGN THAT SAYS 20% OFF OF EVERYTHING FOR FRIENDS AND FAMILY.... and bring it to his attention... he still says the sale doesn't apply in store. I call customer service, explain the situation and they say they will honor the discount of 35% from the flash sale and to stand by - they will call me the very next day. I hear NOTHING! I contact them and the lady treats me as if I'm lying about the 35% off. She finds in the system, yes that was the arranged deal... and tells me someone will follow back up.... I'm still waiting for the call. I can spend my money else where! Clearly this company doesn't care about the consumer - and I won't force them to take my money! Based upon their piss poor follow through I'm nervous about purchasing anyway! If something went wrong I'd hate to be caught in that terrible customer service cyclone

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    Fortunoff Backyard Store - outdoorfurniture - Updated September 2026

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