Rigid and unending Customer Service. They don't care if you walk out on a $5000 sale. Their rules…read moreare their rules they don't move them for anybody and they're not polite about it.

My husband recently purchased two boards from here that we had cut at Budget. Not once was my…read morehusband shown the boards until they were handed to him after cutting because there were only a few boards in stock. When we got home, I noticed one was potentially full of mold and the other had a huge gash in it that was affected its integrity. When I tried to have them replaced, they said no - even though we didn't get to select the boards. They didn't return the boards, but kept them and then I had to buy a new board and they at least gave me new one board free that I got to pick out. It was a horrible experience and I wasn't trying to return bad boards I picked, they did the picking. Management didn't provide quality customer service and I know I will never go there again. The person who was at the register and the one who cut my new boards had supreme customer service - management can learn a thing or two from them.

Went here right after being at Ace hardware. Ace has 1 patron without a mask (peolle can claim a…read morereligious exemption and not be bothered by employees) but H.F. had easily over half a dozen with more coming in. It was clear that despite the pages littering the outside doors saying they follow the mandate that says its required for patrons to wear masks. They just aren't enforcing it at all. Go somewhere where the safety of their customers is a priority like Ace.

I have purchased many tools from this location in Longmont. the customer service I have received…read morehas been top-notch. They have a variety of interesting products if you can't find it at HarborFreight, it probably doesn't exist.

Longmont Winnelson contracted with AGS Construction to fix construction defects at The Peloton…read morecondos in Boulder. The Peloton paid AGS in full. When AGS went out of business, Longmont Winnelson extorted the residents living at The Peloton, sending threatening letters, claiming a lien on the property. Unfortunately the Peloton's legal council paid this extortion demand (thus paying twice), rather than fighting this frivolous lawsuit. Do not do business with this company, as they engage in extortionist business practices.

From the owner: Longmont Winnelson offers a wide range of high quality equipment and parts. We source the…read moreindustry's top products at competitive prices so you can get what you need when you need it, to get the job done right. For contractors who want a partner that understands their needs and shares the same "get it done right" attitude, Winsupply is the only wholesaler that offers the benefits of local accountability, along with the advantages of being a large, nationwide supplier. In short, we're "Pros Like You," committed to providing the best service delivery, including dependable expertise, breadth and depth of available products, and the accountability that comes from always dealing with the decision maker. Longmont Winnelson is proud to offer residential plumbing, commercial plumbing, and hydronic heating products by the best brands in the industry. If you're looking for quality products and top-notch service, give us a call. Our experts know your industry and can answer any of your questions. From A. O. Smith to Viega, we carry the residential plumbing, commercial plumbing, and hydronic heating products you need from the brands you trust. If you're looking for quality products and top-notch service, visit Longmont Winnelson online or call or text us at (303) 772-5460.

Knowledgeable staff, decent prices, and they carry oddball things you won't find at big box places…read more I always feel welcome and am glad they're part of our community.

14.July: I purchased supplies at the Ace Hardware store in…read moreFirestone, CO. At check out, I was asked to pay - which I did with a debit card. The card reader informed me that my transaction was successful. The new store checkout agent informed me that he was having trouble printing my receipt. After about five minutes a female identifying herself as a store manager showed up - and asked me to wait. After waiting an additional fifteen minutes, I made a case to the store manager that I had waited long enough - absent knowing why, since my transaction was successful. The store manager stated that their computer system crashed. Albeit, the store manager agreed - yet took my name and phone number, in case there appeared any issues. I offered that if any issues were later raised, to just let me know - and I would cooperate in resolution. I departed the store. About seven minutes after leaving, the same female called my cell phone in a flustered panic, once again identifying herself as a store manager. She stated that the computer system was restored, and she believed my transaction was unsuccessful. I told her I would return to the store within ten minutes and run the card again to solve the issue. Which, I did. Later that afternoon, I logged into my bank account to discover my account had in fact been charged twice. I returned to the store with evidence. The female was gone. This time I was presented with a man who stated he was a store manager. He took my evidence and asked me to wait. Forty-five minutes later, now growing upset with the long wait, I asked a store clerk to get the manager back to address me. The individual showed up and stated that no human in the store knows how to issue a credit for a double charge. He asserted the matter would need to be turned over to the store accounting department for investigation as their time permits. Put off with that answer, I reminded him that redress was simple: Merely open the cash register drawer and refund my money; or, get on the computer and refund the charge to my debit card. The store manager asserted that such was impossible as no human in the store knows how to execute such refunds. I then visited my bank to report the unethical fraud underway by the Ace Hardware store in Firestone. My bank recommended I give the store a couple days to resolve the issue before executing a dispute of charges. 21.July: I returned to the Ace Hardware store in Firestone, CO. I asked the checkout clerk to let me speak with a store manager. A different male arrived within minutes and identified himself as a store manager. I explained the situation. He asked if I had any documentation. I shared with him my evidence. After playing with the store register for an additional fifteen minutes, the store manager stated that he agreed I was double-charged and stated he could see the charges. Although, he stated that no human in the store knows how to issue a credit for a double charge. He asserted the matter would need to be turned over to either another store manager or the store accounting department for further investigation as their time permits. Put off with that answer, I reminded him that redress was simple: Merely open the cash register drawer and refund my money; or, get on the computer and refund the charge to my debit card. The store manager asserted that such was impossible as no human in the store knows how to execute such refunds. I then revisited my bank to report the unethical fraud underway by the Ace Hardware store in Firestone. My bank helped me successfully file a dispute of the double-charge. Bottom Line: The management of the Ace Hardware Store in Firestone, CO are unscrupulous, unethical, fraudsters. Having such a store in town is a good thing. But, having such a store - or any store - run by such deliberately fraudulent individuals is unfortunate. Many neighbors long shared horror stories with me about how fraudulent the store owners/managers are ... but I never paid sufficient heed to their words. Now - I fully understand. One does business with this group at one's own risk. Absolute fraudsters.

I needed a lot of help with propane lines and fittings to heat my RV, Mike took pity on me and…read moresorted it all out. Mike literally hooked me up. He was helpful and very knowledgeable. I am sitting in my toasty RV thanks to him.

I am a huge fan of my neighborhood Ace Hardware, the place with the helpful hardware folks. They…read morehave a huge parking lot. When you enter, there are folks which can help you find exactly what you need. This shop has a huge kitchen gift area and all of the barbecue equipment you could want. Much better value than Home Depot. Save your money and your time at Ace.

Hello, Home depot family,…read more Brain and Rachel went above and beyond today when I was at there store in firestone. the service and value they had provided for me was the best I have had in a customer service atmosphere. both of them deserve to get noticed for what they do as an employee at Home depot. Thanks again Brain and Rachel.

Brian Wilcox went above and beyond for my son-in-law today. Made sure we got the right bathtub and…read moresurround at the right price. He even helped to find a cart to help load it. It was very refreshing to have such wonderful help. Thank you again!

We recently drove up to this location to pick up a Behlen Fun Pool. The staff here were incredibly…read morehelpful both on the phone before we traveled up Denver and when we arrived. I want to specifically name Thomas, who patiently walked around the store with me, then helped me load the pool in my trailer. Everyone was extremely helpful and I really appreciated all the information prior to arriving at the store and even more when we got there.

canceled my order after already accepting it. now they have all my info. crappy way to do buisness…read more. Now I'm sure I'll get spammed with "good deals".