Easy to get to. Friendly staff and best prices in area…read more Wintering in the area in an RV. Purchased an additional 10 gallon tank and keep it filled for back up.

Terrific service. Staff on the phone was very helpful . Technician was sent out and replaced our…read morepropane tank within an hour and checked out all our connections to our furnaces and hot water heater. Very impressive. Go Graves!

Traveling across the country and had a problem with running lights not working on my Chevy…read moreSilverado trailer harness.. Stopped in and the staff there ran thru a check list of things with no luck. The next thing you know they are under the truck tracing wires and found a damaged factory pin in the connectors. Fixed in 15 minutes and got me on my way!! Friendly, understanding and concerned!! Everyone should run their business like this! Thanks to everyone at U haul .

I stopped by to top off the propane tank on my 25' motorhome. The person "helped" me, prima donna…read moreChadwick blew the propane line connecting to the tank. RV Country in Bellemont charged me $399.11 to fix it after searching for days to someone to help me. I can't believe to have someone appointed to be a "General Manager" with absolutely no knowledge of how to fill properly a RV propane tank without blowing the line. I found Rebecca Chadwick as an insecure, begging for attention "pretty face" who probably wouldn't even qualify to flip burgers at the local burger joint, but the store rating of 2.5 stars clearly explains how she "manages" the store.

This is the worst company I have ever had to deal with. No customer service at all…read more I have tried 3 times to call to cancel service and the hold times are anywhere from 62 minutes to 77 minutes. I will not wait that long to cancel their horrible service and outrageous prices. Their tank will sit by the street till they realize they don't have it.

They really get a zero these days since taken over by Amerigas. Do not do deliveries and is sub…read moretemps I have now been without heat and hot water for going on 6 days. Sat home all day Saturday as got a message my emergency delivery was coming since they did not deliver my January delivery. No one ever answers when put on hold or transfers. No warm body to talk to ever after multiple tries. No local office anymore since taken over Titan that did provide local good service for 30 years. I am switching companies for sure. Awful Awful Awful worse than awful company under Amerigas.

My wife and I just moved to the area and during the time our new home was vacant, our tank went…read moredry. The very nice people at Barrett (the people I spoke with were indeed friendly), strung me out for 4 days with an empty tank before recommending I go elsewhere. They said they had a waiting list for their "regular" customers. If they had told me that upfront I wouldn't have minded and I think their desire to not turn away business at any cost has just cost them a "regular" customer.

We could NOT be happier with Barrett Propane for our propane needs out Williamson Valley. We've…read morebeen with them for over 10 years after being jerked around by a couple of the other competitors in this area. Come to find out that the Barrett family themselves are amazing individuals and very involved in our Community. They are gracious. Recently I had an issue with helping a family member going through stage 4 cancer and it ran our bill up. When the annual reevaluation came up I asked for some grace because it raised our bill. Long story short their amazing team worked with us for a full 10 months allowing us to wait and see what our monthly should be when our home went back to just being my husband and I. It was amazing. Thumbs way, way up! You cannot lose with this business.

My tank is at 60% and wanted to take advantage of propane special @2.22 per gallon. Was told they…read moredon't do prebuys. Bummer, I wanted to purchase a full tank but no go. Would have been nice.

I was staying in camp verde down the road at the local RV Park in January vacationing, when one of…read moreour propane bottles went empty. The RV Park manager said that I needed to come here. They are friendly and the cheapest propane in town. I came here 1/18/20, with my empty RV propane bottle and they were right! Super friendly service and the propane was only 1.88 a gallon. The office is super clean and nice. The workers there super friendly and helpful. If you need propane I seriously recommend this place. Got any propane bottles to fill? This is your place!!! Friendly, cheap, clean office, to get your propane needs.

Good prices, friendly service!…read more A bit of a drive to get to it, but they did have very good prices on Propane.

In the verde valley, we have few options for propane companies. You would think with very little…read morecompetition in the field, you would provide quality customer service to gain everyone's service. Obviously not. PLEASE do your research before getting a contract with Graves. I recently had no heat and less than a week prior, I had my propane filled so it definitely couldn't be that; WRONG. Not only did they fill my neighbor's tank instead of mine, Graves Propane charged my neighbor for their wrong doing and offered a "discount" on my next propane fill. I didn't even get my tank filled to the proper amount I paid for. Do yourself a favor and find a different propane company. I will say, the only quality employee at the company seems to be TJ. He was very thorough and apologetic to the situation. Hats off to you TJ.

Quality Trailers installed an electrical connector for towing on my hybrid PU truck. Great service…read morestart to finish and competitive pricing. Friendly and professional.

I was in a difficult spot. Kolton was honest, true to his word and understanding. I purchased a…read moregreat trailer at a fair price. He answered all of my questions, and followed through with everything we spoke about. Truly a great experience with great people! 10 out of 10, I will recommend quality trailers in Chino Valley to anyone who asks me!! Thanks!!