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    Ciardelli Fuel Company - Working the Jimmy Fund, Ciardelli Fuel's new blue oil delivery truck raises money for cancer research at Dana-Farber Cancer Institute.

    Ciardelli Fuel Company

    (33 reviews)

    After 15 years as a loyal customer with Ciardelli Fuel Company, I've sadly switched providers due…read moreto recent issues. For years, I paid around $4.79/gallon for propane with no problems. Then I saw Dead River advertising $2.39/gallon. When I called Matt about matching a better rate, he initially offered $3.79, and only matched Dead River's price after I said I was leaving. The final straw was a boiler service call: The tech replaced a thermocouple, but the issue persisted. Turns out, one of our two tanks (which they've filled for years) was empty--they forgot to fill the main house tank. We were without heat and hot water during a big family gathering from out of town. As a 'will-call' customer, I was told emergency delivery would cost extra, though they provided 100 gallons as a 'courtesy.' Worst part: The thermocouple wasn't faulty; the problem was the empty tank. Yet they still charged the full service fee for diagnosing their own delivery mistake. I've switched to Dead River (along with several friends and even some Ciardelli employees I've heard from). It's disappointing--wanted to support a local, family-owned business, but I felt treated more like a profit source than a valued long-term customer. Matt & Andrew: Please do better for your loyal clients and staff.

    Ciardelli is the best! We have been using them for about 7 years now and have never had a bad…read moreexperience. I placed an online fuel delivery order last night at 5:30pm and the truck was at my house this morning at 7:30. The driver Steve R. was friendly and pleasant!

    Ferris - plumbing - Updated May 2026

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