Clean Free Carpet Cleaning should be your first call for all your carpet needs! Company was…read morerecommended by friends and have used their carpet cleaning services a couple of times in the past year. We had a water leak that flooded our basement and water unknowingly sat for about 24 hours. We spoke to Brantley and he showed up within an hour. He extracted water, treated carpet and deodorized. He was very professional and guided us through this whole remediation process. He provided drying fans and came back a few days later to finalize the work and assure our happiness with the job. We absolutely were! He truly saved our carpet! Don't waste your time with other carpet companies.

Excellent work Very professional Extremely thorough great attention to detail Very likable and…read morepersonable

What a professional business!! This is the place to have…read moreyour rugs cleaned or repaired They will pick up but I usually pack up my rugs and drive them to the site There is a cargo door in the back and one of the staff unloads them The office staff is friendly and well informed They take extra care for the antique and oriental ones The rugs are always ready when I was promised and they are clean and don't have any chemical smell This is the ONLY rug cleaning company I use

Wonderful customer service. My rug turned out beautifully cleaned. I'm a repeat customer.read more

I had checked with some neighborhood community groups on social media asking for recommendations…read morefor flooring, and there were three company names that came up several times. NewGen Restores was one of those. I called all three asking for two estimates, carpeting, and hardwood flooring restoration. NewGen was the only one that came out to my house, with follow-up calls as well. The other two (should I mention them here???) did not return my calls, and did not make any visit to my residence. One of them had a family emergency and told me they would contact me after their crisis was over. I waited patiently before making a final decision. I never received the promised call. The other company simply asked me, "What did the other company measure and quote you?". Really? NewGen Restores gave me a competitive price so we went forward with them. I will also say that Kent is very knowledgeable about flooring and was honest in all respects as to cost and time for the two estimates I was seeking. The crew arrived as promised for the job, and they did a great job. I have absolutely no complaints. They were cordial, professional and cleaned-up accordingly. I would hire NewGen Restores without hesitation in the future!

The combination of Carolina red clay and my two dogs has not been kind to my area rugs…read more I spoke with Liz at NewGen and she set expectations right away... Didn't promise to work miracles, but said they'd do their very best. Liz was great throughout the process, communicated with me after they inspected the rugs and as the cleaning progressed. I was happy with the results and the price and would absolutely do business with them again.

I contracted with Platinum to do another move out clean for me and as usual they came through with…read moreshining colors (just not on the rug of course)! Rodney, as always, asked for details as far as traffic and use so that he would know how to treat and clean the carpet to get the best result. We have a dog so there was pet use. No strong smells, I went through it today and it looks wonderful! Hands-down, they do such an amazing job, they are great with follow through, always shown up when they said they would - and Rodney communicates throughout, as needed (I was at the new condo). I also wanted to share that for the first time I used their handyman services - and Brandon was fabulous! I explained what I needed done and asked if they could please purchase the parts for me. I really appreciated the fact that he didn't buy the cheapest product - he went a step up, chose a reputable brand - I was really happy with what he selected. I took a few minor measurements and emailed that information along with pictures, over to them. Brandon built two standing cabinets for over the commode in the two bathrooms, that I had ordered on Amazon. He even made sure that it was grounded to the wall. Probably not the right term, but that's why I'm not the handyman! He purchased and fitted two brand new toilet seats. Patched the showers and around the sink with caulk upon request - and while he was at it? He saw that I had a shower-head, curtain and curtain rod on the sink - and asked if I would like it if he could put it together? Why yes - thank you very much! Lastly, he purchased a new towel rod for one of the bathrooms and removed the broken one to replace it. In all seriousness he was very professional, polite, patient with me and thorough - stellar work. I am very happy with everything and will definitely reach out again as the project list grows for my new home.

If you're looking for a place to get an area rug cleaned, look no more. Right before Christmas a…read morepotted plant that had just been watered fell on this wool rug. We don't have a before picture, but the large spot on the rug was awful. We actually though the rug was ruined. Found Platinum Professional Carpet Cleaning - - and look!!! The spot is COMPLETELY GONE!!! The service was GREAT (thanks, Mike) and we got the rug back in plenty of time for Christmas!!! We couldn't be more satisfied!!

I needed my carpeting stretched upstairs and AJ came to my rescue. He did the entire bedroom moving…read morethe furniture as he went. I couldn't be more pleased. No more tripping for me. He also spotted a section on the stairs. I highly recommend My Carpet Cleaner.

JA did a fantastic job. The carpets look great. Will use them again. I wouldn't hesitate to…read morerecommend them to family and friends.

I've used Wave twice, with very different results…read more The first time, I had two techs clean my couch and loveseat. They arrived on time and the job took the scheduled amount of time. There was some water left on the floor afterward, which I mentioned, but overall I was happy and booked them again this year. This time, only one tech arrived--and she was late. Even though I added a rug and a deep clean, the job was finished very quickly and parts of my couch were still visibly dirty. When I pointed it out, the tech just shrugged it off. What really bothered me was finding the tech taking a vape break in my kitchen while leaving the machines running to make it sound like she was still working. I've called the company three times and left voicemails with no response. I have other cleaning options and won't be using Wave again.

Service was top notch! Very responsive from getting a quote all the way through completing the…read morecleaning. I had my couch cleaned and they did a wonderful job. I have a dog who is allowed on the furniture and I started to see all the dirt she tracked in. They restored my couch to new! Value was great and price was more reasonable than what most other cleaners quoted me to do the same job. On time and very respectful while in my home. Would definitely hire again.

Erick and his son did a wonderful job cleaning the carpet and tile in the home we just purchased…read more We originally thought we might have to replace the carpet in the master bedroom, but they did such a good job cleaning it, we decided not to replace it. We highly recommend using them. They arrived when they said they wood and licked up when they were done,

Always great! Quick and thorough. Local family owned. Extra sanitizing for our elderly dog's…read moreaccidents.

I love how my carpet smells after they come to my house. I really like the bottle of solution that…read morethey give you. The fact that it is PetSafe is a plus. I highly recommend.

I bought a house in Waxhaw with an unmeasurable amount of stains on the upstairs carpet left by…read moreprevious owners pet. I knew this was the deal and my plan was to either, clean carpet or replace it. I called mike and we made a plan. Mike sent Me Jason and he was excellent. He was extremely honest about his expectations. My rug was shot! In many spots there were huge pet stains. He was very honest and up front about what to expect. I appreciated his honesty and to both our surprises the pet stains were completely removed! He did an excellent Job. Worked effectively and was kind! Both my husband and I are amazed how awesome this solution works and how clean our rug looks. This company saved me thousands in rug replacement. I highly recommend!