Bought a male 3 month old golden doodle standard size in 2019. Well he turned 6 and died of…read morestomach cancer. Only buy from a reputable breeder

Bought my puppy from here not too long ago. I initially visited just to look and play with puppies…read morefor a bit due to my puppy obsession, but right when I walked in and looked down I fell in love with a furball. Her name is now Pebbles. The price is reasonable compared to all the other puppies stores around area. The place cozy and you can feel the love when he talks about each puppy. My Pebbles is healthy, she's playful, and this biggest kisser around. Would highly recommend this even if you are just coming to look and hopefully fall in love.

I religiously come here for their raw items, snacks, and toys. The staff is friendly, and the…read moreselection is plentiful! They'll be moving across the street next to smiths on 2/24/2026, so they're currently offering 25% off toys & snacks at their current location. I've stocked up on so many items like dried turkey neck, duck neck, moo stick, frog legs, turkey heart, and duck feet on top of my usual one-ingredient dried bite sized items. Also, the point system here is great! Will be coming here for years to come! I heard the other location, while around the same size, has a better parking lot, and they'll eventually get a shower station for dogs!? So awesome!!

This is my first time at Dog Supplies Outlet and i was so Impressed. I was immediately greeted…read morewith a hello and how are you ! I was asked if I needed any help with anything and I really did need help. Our associate was outstanding and wow did he now the products in the store. They have 8 locations throughout the valley. They have everything and anything in this store you might need for your fur baby . It is so well organized and the customer service is amazing. There return policy on products is if at any time a product and or food is not working for your pet just bring the product back no questions asked and you will get a complete refund ! This is definitely my store from now on. I found the proper food treats and shampoo that i now feel is best for my chihuahuas!

Sean was great. Thankful for his help in finding our forever puppy. I highly recommend Puppy Heaven…read moreto anyone looking for a dog.

Incredible service! Sean is an amazing and knowledgeable person! Helped us out greatly. We have…read morebeen to every puppy store in town and puppy Heaven is top notch. They go above and beyond with sanitation unlike other stores.

Since coming under new management, this place has completely transformed. I'm genuinely impressed…read moreby how well the animals are cared for--they're healthy, well-fed, and their enclosures are exceptionally clean. It's clear the staff takes great pride in the care they provide. Whether you're looking to purchase a new pet or simply browse, this place is absolutely worth the visit. Dev, the new manager, is courteous, attentive, and goes above and beyond to ensure customers have a great experience. Sab the other manager is incredibly knowledgeable, resourceful, and always willing to answer questions and offer helpful advice. Overall, the entire team is friendly, professional, and passionate about what they do. I highly recommend stopping by!

I've been going here for about a year, and I hate to write a negative review, but there is a…read moreserious problem there right now that needs to be addressed. For the last two months at least, there has been a baby scrub python in a quarantine tank with a PROLAPSE. FOR AT LEAST TWO MONTHS NOW. This is not a condition that will improve on its own. It's a valuable snake, it should be worth a vet visit. If it's not, it needs to be put down humanely. The new staff who just came from the Russell location are great people, this is NOT their fault. But this snake literally has its intestine hanging out of his ass and needs either a vet visit or to be euthanized.

Always the best customer service all around make sure your shots are up to date if you want any…read moreextra services from the groomers

It was my first time bringing my Shih Tzu Layna in for a grooming. First thing I loved that the…read morepricing was extremely reasonable. When I walked in to the grooming area I was greeted by a very nice blonde lady. I didn't get her name. I felt comfortable as the grooming is done out in the open so anyone can see how our furry friends are treated. When I went to pick my girl up, there was a Frenchie having her nails done and they were so kind and loving to this pup! Layna was groomed exactly as I requested so they listen to all customers concerns. The store has a smaller selection of supplies but also they have fresh treats brought in for sale! I felt so welcome as they had her name on the welcome board! Will definitely be back for Layna grooming! They also have self bath station for the doggies!

We had a great experience while getting our new family members, Kylo & Bane. Natalie was great,…read moreshe talked with me a couple of times on the phone before we headed over. She answered all my questions and one of the other young girls (can't remember her name) help me find needed items and made tons of suggestions. I typically don't buy pets, usually rescue but we opted for babies and Petland made that possible. The place was clean, staff was friendly and the animals seemed very well cared for. I was pretty impressed.

I miss you! I heart you!…read moreI love you! The unconditional love that comes from a pet is a gift. How can you love your dog so much that it hurts? Why would you not? You want your special companion to be loved in a beautiful way. Remember that they cannot talk. You have to be their voice! You might need some supplies to meet your pets basic needs and expectations . Whether or not you are on a budget? They offer food, clothing, snacks, and fun for your furry baby . Be the voice and advocate for your pet and pick a great food and exciting treats to keep them safe and healthy. What happens if you do not have a furry companion? Who's ready to adopt? Come on in and get acquainted with your new friend for life. You can sit and chat with your furry friend to ensure it's a right match. If it's not the animal, most likely a little doggie gets out and gets interaction with humans. As you stare at all the puppies through the glass . You cannot help but want to take all of them home. Unfortunately, that's not possible. The dogs that stare back from behind the glass look happy to call this their temporarily home. Someday soon the puppies here will have a forever home. They will have a chance to be loved forever and forever always. If it's not a pup or cat that you seek they offer a wide range of birds, guinea pigs, ferrets, and other exotic animals. You come and choose your new companion. Ok, we have covered what the world's best friend does.What sort of animal and relationship are you seeking? Come in and get matched to your new furry friend. You can interact with it before you take it home . If you have your beloved pet then all the supplies needed to raise and keep your animal happy forever more can be sought here .

Stopped by Dog Supplies Outlet and really appreciated how easy the whole experience was…read more The staff were friendly, helpful, and made everything feel simple instead of overwhelming. They took the time to assist us and made sure we found what we needed without any stress. Always grateful for local spots where the people genuinely make the difference. Definitely a place I'd return to for pet supplies.

This place has always been fairly decent--nothing amazing, but it's been my go-to store for years…read more I went in this time because my rat terrier survived a coyote attack, and I was looking for some nutritional support--healthy treats or something like a dog multivitamin, the canine equivalent of what a human would take to recover and stay strong. I asked the two girls working there for help, and they just stared at me like I was speaking a foreign language. Seriously--like I'd asked them to give me the store for free or explain the meaning of life. No guidance, no suggestions, nothing. I honestly couldn't imagine being there more than three and a half hours a day with that level of disengagement. It actually made me laugh when people talk about AI "taking over jobs"--because if this is the bar, AI isn't the problem. But I digress.

had a minor misunderstanding with them, but the owner personally reached out to me to clear up the…read moresituation. I truly appreciate that he took the time to personally address the matter. As for the establishment itself, they do excellent work; they get the dogs very clean and do a fantastic job. I've been taking my dog ​​there for years. In short, I want to thank the owner for reaching out to me. Thank you very much.

On 2/13/26 I took my dog for a routine grooming. I have been a customer for about 2 years. The…read moregroomer completely cut off my dog's dew claw on one of her legs. Part of her paw pad was cut off AS WELL. They called me and told me that the groom would be free of charge due to the incident. REALLY?! They didn't even finish the service so of course it should have been free! They asked did I want to have them meet me at a vet or did I want to pick her up.... TAKE my bleeding dog to the vet! Why are you even asking me this?! I requested for the owner to call me and still have not heard from them. My dog is recovering but she is completely traumatized by this experience. I have never seen my dog tremble, bleed or cry this much in the 12 years I've had her. I am more so disappointed that there has been NO FOLLOW UP or explanation as to how this happened. Do not recommend!

This is the way it should be. We should go to pet stores such as Pet Planet to get exotic pets…read more I have been spending months watching videos about jumping spiders and reading about them. I have been wanting one and just looking so far. I was just driving down Decatur when I saw a sign, "Pet Planet." The thought immediately crossed my mind, "Jumping spiders." When I entered, I saw so many things that I liked. I asked about spiders and they had them. He showed me a male and female jumping spider. I had a strong feeling that I was going to get one. I asked about enclosures and I was given a tour of the stuff that I had. I picked up a few things and said, "I want the female." Purchasing the spider was such a heart warming experience. I just lost my dog and this was what I needed. As he was bagging my things up, he asked if I had a name in mind. She was a little bit red, so I said her name was Scarlett. I highly recommend Pet Planet. I think that they are knowledgeable and have what you need for your exotic pet.

Went to Pet Planet 12/24/2025…read more The place is still so special!! The people are amazing and so knowledgeable!! I'll list the species I can remember: Spotted newts, tarantulas, isopods, axolotls, turtles, sulcata tortoises, asian monitor, electric blue day gecko, amazon tree boa, corn snakes, baby hedgehogs, a very sweet opposum (I've secretly named her Sunshine since she doesn't have a name), ferrets, a tenrec, spectacled amazons. There were a lot more animals than this, but I was so taken with the opposum that I spent most of my time with her and the ferrets. I still highly recommend this store for your more exotic pet needs - lizards, ferrets, hedgehogs, frogs, tarantulas, snakes, etc. I hope this place continued to thrive!!! I could spend a whole day in there happily!!

The customer service here is beyond the best. I came to find treats that are not meat flavored…read morebecause my dog is allergic and the person that helped me was the kindest, most helpful person. He showed me all the different types of food available that were not meat and he even gave me samples for my dog to try before investing in a purchasing a bag. I will be back when I am in the area. Thank you!!!

I'm sad because I loved shopping here but after being treated poorly by management on Monday…read more.. they've lost my business and I will not be returning even though my astro cards are halfway there. You really shouldn't be in customer service if you have no bedside manners. Wishing the best for their staff and the co-owner with the mustache he was nice but the one without the mustache was just rude and disrespectful.