Do not rent here!! Car was wrongfully towed May 25th after we were informed the parking permit was complete and good to go. An email was sent out May 18th making renters aware of towing company changes, but that renters need not worry since all data would be transferred. We did not receive any kind of email letting us know not all data may have transferred until AFTER our vehicle was towed. When we tried looking into towing company data on May 26th, they could not find our vehicle in said database. They now want to try charging us $876 after saying they did not have our vehicle. It took us making a stolen vehicle report, and working with detectives, to successfully locate our car TWO WEEKS after it was taken from us. DO NOT RENT HERE. read more

DO NOT RENT WITH THESE NEW MANAGEMENT ARE BOGUS!! they booted my wife truck FOR NO REASON. on top of that they didn't even warn or contact us where she parks she's been parking there since we moved in and everything. they just want to scam yall. multiple neighbors have added concern with the new management and they are absolute trash! no consideration at all and will dry charge you more on you're rent and other bills just to scam yall !! please don't rent with them . read more

Nikki seals worst property manager ! Wouldn't recommend! Roach infested and our apartment was so clean staying here. You can just tell Nikki is miserable read more

I would give it a 0 star if that was an option. The worst rental experience I have ever had. Do not lease here! You have to pay a fee to pay your rent every month even though it withdraws automatically from my checking account -they still charge you a fee to pay your rent. They inflate the water bills that you pay to the office. I am one person with no washing machine in a very small unit and my water bill alone is almost $100 every month. That is just water. You also have to pay trash and pest control separate from rent. They nickel and dime you for everything. The grounds are not kept up and the pool is closed most of the summer. This is only a portion of my complaints. DO NOT lease from here. read more

Beware of properties like Fielder Crossing who contract with predatory towing companies. They tow their own resident's vehicles while you're sleeping at 3 am in the morning. read more

Was told an apartment was available at the time of touring on a Thursday. Applied for the apartment on Friday, and was informed on Saturday of the error that the leasing office made. The apartment was already not available as of Thursday before we even toured. Was told they would figure something out for us and we would be called. It seems they are aware of the error made by the leasing office since they reached out to me outside of their business hours to inform me of the error. I had to call personally, 2 hours before they closed to be informed there was nothing they can do, and they refuse to refund the application fee. read more

ROACH MOTEL!! The worst experience of my life I hear a train at least twice a day the apartments are so old they're falling apart it is raining in my living room and in my bedroom , my hot water heater had to be replaced when I moved here my stove and my dishwasher the office is rude as hell unprofessional and there is no one else to call but the office corporate will redirect you back to the office where the problem is the roof needs to be replaced and they just keep patching it the pool is never open and the gym is only open during business hours which would be 8:00 to 5:00 I would have given it a zero star but it wasn't an option please please do not rent here when I first moved here 2 years ago the whole office went to a Christmas party knowing I was supposed to move in and never gave me my keys I had to wait with the movers for 4 hours until something told me to try to open the door open the door the keys are in the icebox I could go on and on about these horrible apartments please don't rent here read more

0 stars. This has been the worst living experience I have ever had. The manager is argumentative and unprofessional. I have been taken to court on a wrongful eviction and won. The manager and district manager still refused to follow the court order. Now my car has been wrongfully towed. When I pointed out the errors is the signs, I was told she "wasn't going to discuss this with you". This is on top of the numerous maintenance and safety issues with this company. I have experienced so much anxiety and emotional trauma living here. Please don't let this happened to you. Read the other reviews. read more

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My friend lives here and has been very sick. Shes been waiting on a package. Shes called the office numerous times. Well apparently you can't talk with a real person. You have to leave a message and then they'll call you back. This just shows that they dont care about their residents or potential residents. They won't even give her cooperates number. Very sad company, she is moving as soon as she can. No other management company did this. Numerous residents are very very upset. DO NOT MOVE HERE read more

Do not rent at Fielder Crossing Condominiums while Cirrus Asset Management is over apts. I'm so disgusted on how the PM handles this complex. I had lived at Fielder Crossing for 5 plus years. It was very peaceful and pleasant, and my family and I had great relationships with our neighbors and the office P. Management crew over those years. Up until the Fall of 2018 to current when the PM (Cirrus Asset Management) came on board and took over. They are very hostile, ruthless and quite ghetto. The Office Manager is rude, relentless and Surprisingly racists. That's not what we signed up for when we first moved to this complex. Unfortunately, the apartments went downhill fast. Rent went up, bogus fees were being applied, lies and tricks were being told to most if not all the residences over their leases, maintenance was taking over 3 weeks to respond, towing was being enforced to the residences and visitors. The complex we so enjoyed went from classy to ghetto in just a short few months. The long time neighbors disappeared fast and eventually so did we. Things turned out great for us in the end. But, for our old neighbors who remain at Fielder to this day, the constant distress and horrible treatment remains. read more

This property is tucked away, You almost seem secluded from the city at times. It is relatively quiet, and pet friendly. It is also close to several grocery stores, and a small park with a jogging trail and playground. The NEW property manager Dominique is awesome, she has helped turn this property around. Domonique and her staff have correct many of the issues previous management left behind or caused. read more

I have lived in these apartments for nearly three years. New management has taken over and I am already seeing a wonderful difference. Madeline and Amanda have been extremely helpful in helping us transfer units mid-lease. They have a lot of undertaking with the rehab and fixing the units and trying to figure everything out and I am so happy for everything they have done for us. The new maintenance man, Tae i believe his name is, is so great, I was worried about the change but so far I have been pleasantly surprised and I look forward to what else new management has to offer! read more

Don't do it, there are better options. This place used to be owned by Greystar and it was actually really a nice place to live. Then Greystar gave up, sold it to a "private party" - as the new managers won't tell me who own it now. Regardless, the new managers aren't really sure what they're doing and I'm not sure what they're doing running a property. One can't properly print a lease on legal paper and there are always miscommunications between maintenance and the managers. Additionally, rent is skyrocketing. The pool was closed for several weeks for failing health inspections (right at the beginning of summer). It WAS a great place, but I don't know what's happening to it now. read more

When I first moved to this complex in Dec 2012, I loved it - great staff, nice complex with rarely any disturbances at all...ownership changed at some point and when it did, it really started to not be quite as great. Noisy, dumpster divers, slow to get anything done unless they needed it from you. I guess I should actually thank them for letting things get so ghetto cuz it motivated me to buy a house :) however, if you are looking for a condo there are far better options with better ownership/management in place. I recently moved and they assured me they'd call if I had any packages (xmas gifts) arrive after my move - I had 2 go there, they didnt call or email .. instead sent my stuff back. None of it will get to me by Christmas now. I was the 4th or 5th person to move in 2014 in my little area of the complex. All were either there when I got there or moved in shortly after. EXPLORE OTHER OPTIONS! read more

I would give this apartment 0 stars if I could. If you're weighing out your options, don't choose this complex like I did. The way the place is run is the worst I've ever seen. Not only that, all in all I was out around $1500 due to made up fees, during my stay and when my lease was up. DO NOT STAY. GET OUT WHILE YOU CAN. It's awful. And that's putting it nicely...AGAIN, DO NOT STAY. SHITE PEOPLE read more

Due to my previous review, they swindled 300$ for damages that did not exist. They claimed there was damage to the bathtub, which I left that place cleaner than what I got the apartment in. They did not provide me any pictures to prove it and even worse I would've had to gone to court to get that 300$ back. Suffice to say Dominique this Shiite apartment complex are not decent people and a trashy individuals. Do yourself a favor and not live here, you will thank me later. So sad they ruined a good complex. read more

OMG!!! My experience with apartment living is when properties start to change management over and over again it goes from BAD to WORSE... I have never in the 3 + years that I have lived here had to go in to speak with management as often as I have since this new management (Cirrus Asset Management , Inc...) has taken over. The customer service SUCKS! I'm sorry and I really hate to say that because I'm usually a very positive person but there is just no other way to put it. I've given them chance, after chance, after chance and it's ridiculous when they just can't get it right. I work in the field of customer service and it is imperative that I have good organization skills, that I pay attention to detail, keep good records, ensure customer needs are met, follow through and follow up. I, being a resident here should not have to come into the office and speak with you regarding THE SAME ISSUE, more than once. This has happened to me on more than one occasion now. There appears to be a lack of organization, attention to detail, a lack of good record keeping, follow through and follow up. For me and my position this could potentially mean losing a customer, but as for management here at Fielders Crossing losing a good resident is not of importance. They will simply rent to another unsuspecting resident... I'm a really low maintenance resident, I've always paid rent on time and if there is something that I can do myself, I DO IT! I hate to complain because complaining don't get the job done, but in this case what else are you to do? I have spoken with a few other residents who share my concerns but don't won't to ruffle any feathers. I'm not wanting to ruffle any feathers, I just would like for things to be taken care of when I'm told that it will be, especially when it's something as simple as updating your records (small, but NOT SMALL). The last management team wasn't the best, but what I did like about them is that 9 times out of 10 they followed through and followed up. It has been 6 to 7 months since new management has been in place. THEY REALLY NEED TO GET IT TOGETHER or THE CORPRATE OFFICE NEED TO GET INVOLVE. But to be honest with you, I have very little confident that would even help. I say to potential residents, the property is just OK but if you are looking for quite living in a nice neighborhood, then Fielders Crossing just might be the place for you. I would just urge you to make sure that you really look over leasing agreement and make sure all info match up with what's on the online portal. ASSUME NOTHING! Just because a person is in position don't necessarily mean that they are efficient in the position. read more

WORST EXPERIENCE EVER...They will tell you there is a waiting list and you cant see the apartment until after the lease is signed DON'T FALL FOR IT..I moved in these apartments June 2016. During the first week I had a leak coming from upstairs to downstairs that caused a LARGE hole to form in the ceiling. (pictures below) It took them over a week to fix the issues. The week of July 4, 2016 the air conditioner unit went out. They did not fix the A/C unit for over a week with temperatures being over 90 degrees daily. The temporary fix to the issue was them putting window units in my fireplaces. (pictures below) I had a window AC unit in my upstairs and downstairs fireplaces which put off more heat then air. After a week and a half a new AC unit was finally installed. I supplied a list of several things wrong that still to this day have not been fixed. The locks and doorknobs to the upstairs and downstairs do not work correctly do not work correctly. The oven burners stop working in the middle of cooking. (video wouldn't upload)They have replaced the burners and they still stop in the middle of cooking. The oven does not work and you are not able to bake anything. By anything I mean no GARLIC BREAD, CAKES, NOTHING. I left a cake in the oven on 350 for 2 hours and it didn't cook at all. I've told them about the issue several times and they come and say it is fixed and it is not. I kept noticing black specs of something on top of the stove. I bent down to find out the vent and light where FILTHY and nasty to the point i wanted to barf. (pictures below) Their maintenance men's name is Shawn and i think all he does is walk around the complex daily. The two apartment managers Katie and Guadalupe are hardly in the office when needed and DON'T DO ANYTHING but make sure your rent is paid. Katie is more helpful then the manager Guadalupe but can only do so much. They say things and forget what they have told you so make sure to keep documentation of EVERYTHING and PICTURES if possible. The bathtubs are painted over and mold can be seen in the grout and around bathroom window. (pictures below) The closest are all mirror sliding doors that are all in need of repair bronze and rusted. (pictures below) The dish washer always has this horrible smell after you start it even after you've cleaned it. These apartments are not worth the money being paid for them. Buildings are just all out old and employees WILL NOT HELP OR FIX ANYTHING read more

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This place is wack. They showed us a different place online to lured us in. Not good this communicating the steps in the application process. The neighborhood is ugly. read more

I've lived here for 2 years on the condominium side. It's very quiet, and everyone is very friendly. They also love dogs and cats which is great. Whenever we have a maintenance issue the staff tries their best to fix it but they are only human. Sometimes I had to call back to remind them that it wasn't fixed yet. Worst thing I've had happen was the AC was broke, but they replaced it with a brand new unit within 2 weeks. Not sure why everyone was giving this 1 stars. The company that owns the apartments just did a huge renovation of the entire complex. New outside paint, paneling, doors painted, etc. They fixed a lot of stuff. I would recommend this place to anyone looking for an affordable apartment/condominium. read more

I've lived at Fielder Crossing for two years, and I am planning to stay for a long time. The staff is friendly and the property is beautiful! I love that in the office, any time you need something they are happy to try to accommodate your specific circumstances. They are real people, and understand that things happen, so any dealings with them are always wonderful. The neighborhood stays quiet and peaceful, and there is also a nearby park to go for a run. In short, I knew I was home the minute I walked in. read more

When I first moved in a few months ago It started with an aweful experience. I took a bath and my bathtub drained into my kitchen.. This was a problem that was not addressed prior to move in because all the pantry cabinets were rotten and mildewed. The smell in my apartment was horrible for the first month! I expressed my concerns to the management but was quickly shut down with justification stating that I just have to deal with it because it was not their fault. Right! Also, I pay for pest control but i have to put myself on a list if I feel I need it. I have put myself on the list 3 times and no one has come.. To do a service I have to pay for. The mandatory curbside trash pick up has forgotten to get my trash, and like to throw my trash can at my front door when they do empty it. Nice! I pay 15 a month for this service.. There are so many fees on the monthly statement for rent, it makes you wonder what you are actually paying for. Obviously these fees were not presented upfront. I pay 100 more than I should because Im a first floor entry. I had to do this due to recent disability from surgery. The maintenance staff was the only person who expressed a genuine care to address needs. The management is conveniently closed when they want to be, but ironically open on the first of the months if it is a Saturday. Any othertime.. You are lucky to find them not taking a 3 hour lunch or Friday and Saturday off completely. Horrible experience! Overpriced! Beware of the fake office staff! They really do not care for you after they get you to sign the contract! I cant wait for this lease to be up!!! Also, my car insurance went up 200 for just moving to this area!!! Bad sign!! Stay away if your smart! read more

Lived here for years. New management. Suddenly there's trash all over outside my unit. Can't get anyone to fulfill a simple maintenance request after asking multiple times for over two weeks. But mostly it's the noise. Pack of kids outside SCREAMING for hours every night. Kids ringing my doorbell and knocking. Stomping up and down the stairs. I live in the middle of a playground now. Forget relaxing after work; I can't even hear my TV. I've had to deal with two different sets of adults fighting outside my door late at night. Loud music blaring with doors open. Parties until after 1:30 in the morning. Management doesn't seem to care. Cops can't seem to get it under control. It's an absolute nightmare now. I will be seeking legal aid to get me out of my lease. STAY AWAY. Seriously. If you're thinking about moving here, stop by between 4-9 PM and see if you can deal with the nightly screamfest. read more

I moved in in March 2014. Ownership changed April 1, 2014. It took weeks to get a copy of my lease. It took months of hounding them to fix the items I was told would be fixed when I moved in. Every time it rained the ceiling in my living room leaked. I'd report it; they'd claim they fixed; it would rain; ceiling would leak and we would go back through it again. I reported in May 2014 that the water heater was leaking. Katie in the Leasing Office and Shawn (Maintenance Manager) insisted it was my washing machine. Finally, in July I had them convinced that the water heater was leaking. By then the carpet in the hallway was sopping wet and spreading to the bedroom and dining room. They replaced the water and the carpet pad, but refused to replace or clean the carpet. I moved out in May, 2015. I hired someone to clean the apartment and the carpet. Did my final walk through with Sarah, Property Manager, and she assured me that everything looked and smelled great. Expected to get my $500 deposit back. I received a move-out statement from the ownership stating that "Carpet had significant pet stains and pet odor throughout apartment. Full replacement of carpet and pad plus cost of pet treatment for odor." Not only are they keeping my deposit, they are charging me an additional $682.43. I asked to see the apartment and the carpet. I was told that the apartment had already been cleaned and the carpet and pad thrown away. How convenient. #SlumLord read more

Great place to live. Grounds are clean and well kept, staff is friendly, location is convenient. Even though the complex is older, it has been updated recently and the current management company is super responsive. If you are looking for a pretty place at a fair price I would move here. read more

Don't do it. Just don't. My husband and I were looking for apartments and when we came to fielder crossing, we thought we found our new home. They let us see two beautiful apartments but they weren't the floor plan we needed. Ashley, the front desk lady, said she would have what we needed opening up soon. It was supposed to be available to look at August 28 with our move in sept 14. Well August 28 came & went. A did the following week. We called sept 10th to see if it would finally be ready to look at since we were moving in 4 days we needed to know what furniture we could bring ect. Sconce we still had not seen the apartment AT ALL. That morning, Ashley said yes, the apartment was ready. We told her we would be there at a specific time and she said that would work out. We get there and the leasing office was locked and the sign said they old be back in a hour. Really? Ok. So we pulled around to our unit to see if the windows were open, anything. Luckily, the front door was unlocked and we let ourselves in. Thank god we were able to see this place before we signed any paperwork. The carpets were horrible. It looked like bad bad BAD pet stains. The linoleum in the kitchen was rolling up. The carpet was chewed up in more than one area. The baseboards were molding. It was horrible. To add to the filth of this place, there was absolutely no storage. Now, Ashley knew that we are expecting a baby in January hence the need for a bigger place. I would NEVER let my child play on these floors. I wouldn't even want to walk barefoot in that place. Sad to say about a place we were wanting to call home for a month & half. I was so sad. After we looked at the unit, we went back to the office to see if anyone had returned. Not at all. So we left. Ashley called us back 5 HOURS later. I told her what had happened and she got loud and angry with me. Very unprofessional. She said we weren't supposed to look at the unit because it wasn't ready. But... Didn't she tell us just a few hours prior that is was ready to look at? I tried to explain why we couldn't live in the "ghetto" apartment because we have a baby on the way but she would not let me speak as she was getting louder and louder. She told me "well, we have 3 other people who are interested in that unit" go ahead! Let them see the mold and stains and filth that they can get into! I'm telling you, I was afraid I would get sick staying in that place. So, I agree with the other reviews that the property management has no idea of what they are doing. I have no doubt after they got our money and signatures they would not help with anything. I'm glad we got out of there before we were contracted in. We still need to find a place for ur little family to grow, but I rather be looking for somewhere comfortable than stay with this property. If you haven't signed a lease here, I suggest you don't. If you have, I hope you get to leave soon. read more

I went by to see the property back in June and was told that I was 3rd on the waiting list. Then when I called back in July I was told that I just needed to give them the $45.00 application fee & the $300.00 deposit and I could move in on 10/13/2015. When I showed up to do just that the office was closed for new" summer hours". Once I was able to actually get a hold of someone that unit had already been leased and that If I would pay the $300.00 that day then I could have a unit on 11/7/15. After reading the reviews, being told that I would need to pay $600.00 for my deposit and reviewing the conditions in my lease (that I did not sign) I changed my mind. I called them immediately telling them that I would not be moving in or be making the additional $300.00 payment. This is when I asked to speak to Sarah the manager and she would not take my call. I was told that they do not do refunds. I asked to see where it stated and where I signed agreeing that they could just keep my money. The employee stated she would have to look it up and then hung up on me. This is outrageous as there is no way to contact upper management. I will be contacting the Arlington Police department and my lawyer. read more