This is my second review for M&M's Pool Service. Years have passed since my first review and I'm…read morestill pleased with the prompt, competent and careful service that M&M's Pool Service continues to deliver.

We had hired them to do 3 pools. One pool, at our residence in BDCC and the other 2, in La Quinta…read more They started on 2/23/26, at 7.20am, at our residence and after they came 2/26 at the same time, I asked them to make it later as it was just as I was getting up and ready for work and it was invasive. They said that might not be convenient and would let me know. On Sun 3/1 at 5.30pm, I rec'd this letter: "Hello, It won't be possible to change the route. I apologize but you will need to find another company for all three pools . At Martinez you have too many cracks in the pool and per Mauricio pool looses too much water and will make us use a lot more chemicals. Sorry for this but I can no longer help". I'd told them that the filter had been replaced on 2/27 and the water hadn't been on and I would have helped on any extra chemical expense. I'd told them the situation with the filter when they started. But she didn't bother asking and just left me stranded.So they behaved in a very inconsiderate and unprofessional manner. And, they misdiagnosed what was going on with a pool. If everything is simple, and they can do it their way , they're probably fine but their priority is themselves, not the customer.

Initially, I was very impressed with the responsiveness of Rolando, who is very good at…read morecommunicating both via phone and text and he came to my house to do an evaluation of the pool refurbishment/ remodel project and appeared very very knowledgeable, and personable.

He was unable to complete the pool in a timely manner and eventually had to find another contractor…read moreand tear out some poor workmanship.

We had to make a change in Pool cleaning companies. Desert…read moreLuxury pools has been amazing. Oscar is so nice and cares about his customers. Our pool never looked better! Thank you Oscar!

This has been, by far, the worst pool company I've ever worked with. Both the office staff and the…read moreowner, Pete, have been unprofessional in their communication and follow-through. Over the past few months, I've experienced ongoing pool and spa issues that were not properly addressed. My pool frequently did not have enough chlorine, the baskets were not being emptied consistently, and overall maintenance was not performed to the standard I expected. As a result, I've had more problems in a short period than I've ever had before. I'm extremely disappointed with the level of service and would not recommend this company based on my experience.

These guys are great. Always available for quick fixes and knowledgeable about pool products!…read more Their prices are very reasonable and are very dependable! Thanks for taking such great care of us!

This guy is the best. He gave me all the information I needed to take care of my portable spa. He…read moreeven sent me information of products that he didn't sell. This guy is a true professional. I had to recommend him.

Quality services performed efficiently and effectively as represented. I highly recommend Jose and…read morehis crew.

Does great work in not only on the pool & spa his workers clean the flowers that finds their way…read moreinto the pool

We have used PIMENTEL Pool Service (Adrian) for several years. Very consistent, quality service…read more He takes pride in his work, our pool has never looked better. Highly recommend.

Adrian and his crew are the best! Cannot recommend them enough. They keep my pool and equipment…read moreclean & up-to-par, the quality work you receive for the price is unmatched in the valley. Adrian is a trustworthy man. Thank you guys, you're awesome!!

Great people to work with. They are understanding and there when we need them. Our pool is always…read moreclean and whenever I needed help with an issue with my pool, they were there to help us resolve the issue.

From the owner: LuxWave Pool Services and Repair is dedicated to providing excellent service for all your pool…read moremaintenance and repair needs. We are here to ensure your pool stays in perfect condition, so you can relax and enjoy it every season.

I hired Pacific Pool Pros to clean the calcium buildup on my waterline tile. Jeff is very…read moreknowledgeable, service oriented and takes pride in his work. They cleaned the tile in one day and it went from looking terrible to brand new. I highly recommend them and will be using them in the future. Pricing was also more than fair.

Unprofessional and unreliable. No call No show. We fail to…read moreunderstand many business people in the desert. We have a life, appts, errands to run, a home to take care of... we cannot wait on you all damn day.