The best jeweler! They recreated a ring that I got some years ago. That was very sentimental to me…read more Great people

Dana was great to work with. She's knowledgeable, professional, and took the time to walk me…read morethrough my options without any pressure. She paid close attention to details and made sure everything was handled correctly from start to finish. The whole experience was smooth because of her, and I'd definitely work with her again. Cannot wait to work with such an amazing jeweler again.

Chagrin Fine Jewelry is great! They carry Gold, Silver, Diamonds, Pearls & Antique jewelry. If you…read morewant something custom made the owner will design it. He also does engagement & wedding rings. There is jewelry & watch repair. They will buy gold, platinum & gold coins. It is a family owned business run by husband & wife. They will greet you & help you find the perfect gift or something for yourself.

The owners were very helpful and friendly. My engagement ring had a huge scratch on the bottom…read moreapparently from being sized incorrectly and they replaced the soldering and re-did the rhodium plating, it looks perfect now and they got it back to me in less than a week, excellent service!

I've been a customer of Jim Taylor's for several years. The folks that took over for Jim are just…read moreas nice and attentive A special shout out to Tony who helped me put together a perfect necklace for my wife. Highly recommended

Wonderful to work with. Jim was so patient with me while I…read moreworked through what I wanted my ring to look like. I had rings from generations I wanted into one. I love it!!

I somehow managed to fall head over heels for a bargain-bin ring from Temu. The problem? The band…read morewould eventually tarnish, so I'd toss it, order the exact same one, and pretend that was a perfectly normal life choice. Thankfully, I found Ramiro at Finesse! He took my "diamond in the rough" (okay... more like "Temu treasure") and recreated it in solid gold. Now I get to wear the ring I love without treating it like a subscription service. His team were an absolute pleasure to work with, and the best surprise was the price--it came in at half of what another jeweler quoted me. Beautiful craftsmanship, amazing service, and no more replacing my favorite ring every few months. Win-win!

Just the loveliest people here. I had a ring emergency and needed one of the prongs holding my…read morediamond in fixed, and I was in and out of Finesse in less than 10 minutes. They were kind, chatty, and generous with their time. I highly recommend

This is an unusual place to review. I come here because this it probably the best jewelry repair…read moreshop in the city. Finding a good jeweler is hard enough, but at G & S they are honest and they can create anything. I have had several rings repaired, sized, re-mounted through the years. The craftsmanship is impeccable. They have the ability to create anything you desire, just bring in a picture. The pricing is also very fair. I recently had a ring sized for about $20 while I waited. What's better than that? The interior is not show stopper. It's a plain place in a strip mall that perpetually smell like cigarette's. The staff are also the jeweler's. I believe they are from Hungary. They do speak with accents, but they understand English well. They will understand what you desire. Overall, I would encourage anyone who is in need of jewelry creation or repair to check out G & S. They are truly artisans of a lost era. We need more people with this skill set.

I was given my great grandmother's ring for Christmas last year which needed to be resized and a…read morerepair made to it. The first place I went didn't do platinum repairs and sent me here instead. After telling them what I was asking for, they mentioned that there had been work done on it before, and showed me additional minor damages and suggested we fixed that as well and add some additional crosses to make the ring fit more with what the envisioned the original design being. After they told me what that would cost, I said I couldn't afford it at the time. Instead, they told me they would resize it and make it nice for a lower price, which implied fixing the first problem I had come in for. Well I got the ring back, the repair wasn't made, and the band ended up breaking after wearing it three times. I wanted to go back to make them fix it, but I didn't trust them with my family ring after what happened last time. I'm disappointed and out money that I could have used to get it resized well somewhere else.

We have had a family jeweler for many years in downtown Cleveland. Still love them as they are…read moretruly iconic to us, but Basch Jewelers is right up there with them in so many ways. Love the new building, and can't say enough about the customer service. Donny listens, understands what you want, and delivers all while knowing he is doing what is right for you. Looks glitzy inside with all the lights, which I am happy to see, but the service is where it is at. And the service and product is what you will get at Basch Jewelers.

TLDR: Do not trust them for watch repair!…read more A watch that my wife bought for me stopped working, so I brought it here for a battery change. They tried to change the battery, but the watch still wouldn't work... they told me that the watch was "totaled" and beyond repair. They were the only people to have ever opened the back of this watch. I took it up to Chester's in Parma, and he immediately asked if someone else had worked on the watch before. He showed me that "whoever" tried to change the battery had ripped out a few components, actually showing me what the missing pieces were... Don Basch broke my watch, then claimed it was unfixable. Chester fixed my watch same-day, it's working again! Not giving 1 star because the storefront is nice and clean, people are friendly, and they did a good job cleaning my wife's wedding ring.

My husband and I came here to get our jewelry appraised and both of our wedding rings fixed. They…read moredid a wonderful job sizing my husbands finger, and fixing it where it cracked from going to the gym. It looks brand new. My ring needed the prongs retipped, and again we got it back and it looks brand new. Thank you Elyria Jewelers team for such great work.

Repair order that was written was not exactly the same as what was discussed. result was not as…read moreexpected, but I have no recourse as I agreed to ring repair and estimate. Recommend you be aware of what you are agreeing to as written

Nathan was so patient with us while we were deciding and we appreciate Katie's input. We love our…read morerings! Thank you so much for these lifetime pieces.

Nathan is the most genuine proprietor of a retail establishment I've had the pleasure of working…read morewith. I personally do not purchase much jewelry, but have been able to interact with Nathan and his staff for over 5 years in my professional life. Always pleasant, polite, professional. They follow up with you when they say they will. I've been meaning to give them a rating for a long time now, and the service I received over the past week has pushed me to do so. My wife has a ring that belonged to her late grandmother. Nothing crazy expensive, but of the utmost value to her. Over time, the settings had worn down and in some cases even broke off. The stone had fallen out as a result. I didn't even think twice about where to go to get the ring repaired. I dropped it off on a Friday. The following Monday I received a phone call with a price on the repair. I assumed it would take a week or so to get done, but was assured it would be complete and ready for pickup by Thursday. They beat their promise date and had it ready for pickup two days ahead of schedule. Nathan knew that I was out of town for work and wouldn't be returning until later in the week, but made it a priority to ensure a quick turnaround time. I have no doubt that he takes this kind of approach with all of his customers. I just picked up the ring a couple hours ago. I was amazed at the quality of work that was completed on it. My wife is absolutely floored right now and can't wait to wear this ring again. Thank you for everything!