Henry Stadler needs to be highlighted as one of the best business owners in town. It's been two…read moreyears since my unsettling experience with his jewelry store and today I received a personally written apology letter and refund check! I feel like running back to Stadler's to buy something just to show how appreciative I am!

I take all my repairs. Very affordable and they are professional, knowledgeable, friendly and…read moregreat customer service.

The best jeweler! They recreated a ring that I got some years ago. That was very sentimental to me…read more Great people

Dana was great to work with. She's knowledgeable, professional, and took the time to walk me…read morethrough my options without any pressure. She paid close attention to details and made sure everything was handled correctly from start to finish. The whole experience was smooth because of her, and I'd definitely work with her again. Cannot wait to work with such an amazing jeweler again.

I'm really bummed that I have to update my review in this way. After my first experience here I was…read moreeager to go back when we needed a new set of rings, this time a matching set for myself and my partner. First issue: I wanted my new ring to be close in size to the previous ring I had gotten, and despite emphasizing this several times, Bruce either ignored me or assured me the smaller band would be fine. I don't like it. Second issue: we chose matching raspberry colored stones for our rings. One stone in mine, three in my partners. Over the following two weeks we got several calls asking if we were sure we didn't want to choose something "more masculine" for my partners ring. We told them multiple times that we were happy with the color we had chosen and to go ahead and finish the rings. Third issue: almost two months go by and we have heard NOTHING, despite being told our rings would take no more than a couple of weeks. I finally called them and was told by the woman who answered that the shop had deemed my partners ring "low priorty" because they didnt think we "needed it anytime soon" and hadn't even touched it. She said she would have Bruce call me back the next day to deal with my displeasure. The next day I called an hour before they closed because I still hadn't heard. When I finally got to talk to Bruce he immediately threw the woman under the bus and said everything she had told me was wrong, then proceeded to give me the exact same explanation she had, just more sugar coated. He asked us to come in to the store one more time to confirm what we wanted. Fourth issue: we ended up going to the store as requested and my partners ring still hadn't been touched. Bruce brought out the stones and tried to tell us that they just "couldn't find" two similarly colored stones, so we should settle for the redder (subtext: more masculine) stone as the center of my partners ring. After confirming that the the stone was the same size as the one destined for my ring, I told him to put the darker stone in my ring since the setting would allow light in and make the darker stone appear slightly lighter to match the pinker stones. I also made it clear that I did not appreciate the obvious attempts to subvert our wishes for both of us to have the raspberry colored stones we'd initially chosen. My partner already deals with anxiety and having to constantly reaffirm their choice of stone color was stressful for them. Fifth issue: today we recieved a bill for the ring resizing they did on another ring my partner had purchased there that we had been told not to worry about. All in all, it took us over two months and way too much judging to get an approximation of the rings we wanted. We paid way too much considering the way we were treated, and we won't be returning. If you are anything other than a heteronormative couple looking for variations on a traditional set of rings, I highly advise you to go elsewhere.

The best! Bruce and Susie are amazing to work with. They use a family diamond and worked to…read morecustomize an engagement ring with it, and the end result was better than I can ever had expected! Bruce took the time to sit with my fiance and educate him on the diamonds, so he was fully knowledgable about his decisions. They also made my mother's engagement ring into a beautiful necklace, and used great techniques to help me visualize what it would look like. Again, turned out beautiful and Bruce took the time to help me customize the necklace to exactly how I wanted it. Wouldn't work with anyone else - they are top notch!

The best store for you is the one that aligns most closely with your specific budget, desired…read morestyle, quality expectations, ethical values, and need for service. Use the factors above as your guide and do thorough research! Select Jewellers of OHIO is the best and most friendly store I have ever visited. Specially Bill was super helpful and accommodating and Chis is an expert in customization. Strongly recommended for all your fine jewelry requirements for any occasion.

Bill was amazing, we gave him our budget and I was able to design the exact engagement ring I…read morewanted. He worked with us and was so understandin. He had it ready in under 5 days and it came out stunning. Highly recommend!! You won't find anywhere better, Select Jewelers is the best place

I highly recommend patronage of Ark Jewelers. They are extremely nice to work with, as well as…read morevery fair with their prices. I have never been disappointed with what I have purchased there.

Disappointed... in retrospect. This jeweller will purchase…read morescrap gold at a very low price. When I realized that I had been had--totally my fault, I should have carefully checked market prices-- I proceeded to test this jeweller for his ethics. I asked him to verify if my gold ring was indeed 18 carat, pretending I wanted to sell it for scrap gold. He said it was 10 carat. Two other jewellers confirmed it was 18 carat. Plus stewarding ANY political party with placards on his store windows-- at best, it is a bad way to do business.

I made a purchase via the phone after seeing an item on the website. Evan was extremely helpful…read moreand answered all my questions. The item was shipped the same day I made the purchase and arrived carefully packaged with a lovely note and a velvet storage pouch. The bracelet is unique and the highest quality. It was delight to do business with Dewitt from beginnIng to end and I would not hesitate to purchase from them again.

Tucked away in the arcade and worth the walk. Evan is knowledgeable and very helpful. I wanted…read moresomething special to celebrate a life event and Evan knew exactly what I wanted. Other stores had similar items that were significantly smaller for a much higher price. The selection was wide and I came out with the perfect item. Thanks again for many years of beautiful jewelry.

Carolyn K I was…read morecleaning out some drawers and found my deceased Dad's 1941 class ring. I had it fixed before and it broke yet again. I also found a commerative ring given to my late Mom for her dedication to her employer and her attendance. I looked up where the best Jewelers were in the Cleveland area. Gino's Jewelers was rated the absolute highest. And it was close to me. I stopped by after work one day. Mike waited on me and I told him that I wanted to use one (Mom's loyalty ring) ring band to enforce and fix my Dad's class ring. I also told him about a necklace that was pulling my hair out at the nape of my neck that I wanted to get rid of because I heard they buy gold there too. One week later, I had my Dad's ring back on my finger, the hair grabbing necklace sold and a check for the left over gold. I can't even explain how grateful I am to find a Jewelers that I trust. Mike also looked at a bunch of old jewelry that I wanted to get rid of and let me know what was gold and what wasn't. You can not go wrong visiting and trusting Gino's. If you want a fair price and a trustworthy company, Gino's Jewelers is definitely the place to go Thank you for my ring and for the great experience. I will be back to purchase the gold necklace we spoke about.

Wonderful Experience! My fiancé loves the ring…read moreMike worked with me for months! He helped me to decide on the ring and the diamond. He allowed me to alter the ring in many ways to make it the PERFECT ring. I will definitely be using them in the future for any jewelry needs.

Stuart designed the most beautiful custom made ring for my fiancé. I had a ring from my great…read moregrandmother and he transferred the center diamond into a new custom band. It came out perfectly and the price was much better than any other jewelers I'd seen in the Cleveland area. Highly recommend and will be going back!

They created the engagement ring of my dreams. I brought them a ring I had as inspiration and they…read moredelivered exactly what I asked for more sparkle and more durability