We had 40 year old windows replaced in May. Austin Pro provided a competitive bid and had…read morepreviously replaced our roof and siding in 2024. Once again they did a great job in every aspect.

We contacted Austin Pro Siding as part of a comprehensive siding replacement project, as our…read morefiberboard siding was end-of-life and starting to really have problems that would have only gotten worse. Along the way, we also discovered that we needed to have the roof replaced, and so put that in the mix for a bid as well. We contacted six different companies, each of which brought a particular set of strengths and challenges. We chose Austin Pro based on a combination of factors: personalized attention to our project, comprehensive estimate and explanation of each line item, and ability to get the project done on a timeline that worked for us. We chose to have the house re-sided with Hardie Plank, painted with Sherwin-Williams paint, and re-shingled the roof with GAF shingles. It's easy to get overwhelmed by the process of basically re-doing the entire house, especially when insurance companies come into play. To that end, everyone at Austin Pro was first rate. Before we even settled on a contractor, Paul, our project manager, walked me through the intricacies of the process, and spent probably more time than he wanted explaining how things would go, and what options we had. The bid was competitive, and the line-by-line items on the original bid made it easy to see what was going to be done, and what materials were going to be used. He was patient and courteous and flexible, and was also able to speak to us in a way that didn't make things even more confusing. Kevin was the siding project lead, and though we never met in person, I felt comfortable that he had our best interests at heart as he got the crew on site, working fast and efficiently to remove and replace the siding. He even called in the middle of the siding job to tell us that we didn't need something we thought we would, saving us money that we could then use for add-ons we didn't originally budget for. The siding install and siding paint was done beyond our initial expectations, with nice touches like window framing and utility box framing that I didn't even know we needed but now look perfect. We had the back door repainted as well as our front balcony and pillars, and the end result is fantastic. It really was done to the point where it looks like a brand new house, and not one built in the early 1990s. Paul was back on site for the roofing job, and the roofers did a great job removing and replacing the shingles and skylight with new materials, on a roof that is exceptionally steep and challenging. They had the entire project done in only two days, and it looks fantastic. Finally, Garrett came by to do the final walk-through and punch list check-off, and was a real pleasure to interact with. He fulfilled all the items on the list, at least the ones he could do on his own, and did so in a friendly, courteous, and extremely efficient manner. All in all, Austin Pro lived up to their name and to their reputation. It is possible to find a company that can do your big jobs for less, but I am not sure you could find one that could do it better. They stand by their work with a quality assurance guarantee, and while I don't intend to need it, it's great that it's there.

Great service! Professional!…read moreGreat people! Will recommend to my neighbors and friends Thank you!

Although they were polite, the installed glass is visibly unaligned and I requested they don't…read morecontinue to finish the install. I can't find another glass company that will reinstall the glass correctly, so at the moment I'm left with crooked, unsealed glass for my new shower. They also cracked a tile, so the glass had to be removed, the tile repaired, then glass reinstalled. Before the full install, they had a piece of glass that didn't fit and had to reorder. I was told this was the fault of the glass production company they use.

Very good service they fixed my house and made it look beautiful. Without you, I would be living in…read morea pig sty

Installed all of the replacement windows in our home. We had a good experience and can recommend JP…read moreexteriors.

I had all my windows at my home replaced by Hardy Windows. The entire experience from start to…read morefinish was excellent and efficient. Joel and his team were awesome to work with. I highly recommend this company. Along with having beautiful new windows, I have also noticed that my A/C is not having to work so hard! Thanks Hardy Windows!

We are so pleased with our new windows! The price Adam quoted was great and the installers did a…read morefantastic job. Our house was built in 1987 so to have new updated windows is amazing! I definitely recommend Hardy Windows.

I contacted * Luke at Zen Windows in November. It was so easy to look at things on the Internet…read moreinstead of having someone come out and do the hard sell. I took the time to look at other products before I decided.I decided I wanted the patio door work done by the them and called to talk about specifics. Aric the Installer, came out to measure before the door was ordered. I understand not all businesses do that, but I was told they wanted to make sure it was a perfect fit. Because of Covid, the door took a little longer than expected. Once the American made door was delivered to the local business, installation was scheduled within a week. Aric the Installer called to verify our appointment time. He showed up on time, removed the old door and installed the new one in the morning. He also removed the old door so I don't have to wait until the city bulk pickup. zen Windows guarantees their product and should I sell my home, the guarantee goes with the new owner.

They honored the warranty on a back patio that cracked. Fixed it completely free in a timely…read moremanner. Luke and his team were a joy to work with. This group is under new management and clearly know what they're doing

I had estimates from multiple roofers but felt they were not listening to the concerns I had and…read morethat the insurance adjuster described. While adding on a porch cover I asked my carpenter for a roofer referral. He connected me with Paul. Paul understood the issues I had and delivered a great price for the products and labor. He worked with the insurance company. I was so pleased I referred him to my daughter for her roof. Call Paul, he is a joy to work with.

Paul helped me out with a Solar Attic fan project, and made sure the job got done right despite…read moreunplanned obstacles. Great customer service and communication!

Awesome company. Great people to work with. I'll be recommending to all friends and family who need…read moretheir services.

When you need new windows check out this company! Great service. Easy to work with. Quality…read moreproduct!

installed glass in 2 of my showers, did a great job for a great price. definitely recommend.read more

From the owner: We bring affordability and efficiency to all glass and glass repair needs read more

UPDATE: Clean Cut has contacted us this week and is working with us to figure out a resolution…read more Sounds like there was some sort of personal issue that took the owner away from the business and someone else within the business is trying to address the lingering issues, like our situation. They wanted to ensure we got our money back through the bank (which we did) and have also offered to complete the job if we want to do that. While I wish we had gotten this done back when we initially went through the process, I'm impressed they followed up after all this time to make sure we are made whole.

DO NOT USE THIS COMPANY! We ordered two doors in early October. We were told it would be 4-6 weeks…read moreuntil installation. After barely responding to texts and emails, we finally received confirmation in January that ONE door would be installed. They installed the door and did a terrible job with paint and woodwork. We had to have them come back out to redo. We are STILL waiting for the last door. They say it will be installed by end of March but refuse to answer any questions regarding if the door is actually in production or not. AGAIN...DO NOT USE THIS COMPANY UNLESS YOU WANT TO WAIT 6 MONTHS AND/OR NEVER RECEIVE YOUR DOOR.

Fast and good work! They did a door repair for me. It was rubbing roughly on the bottom portion of…read morethe frame (instead of the top like I've seen mentioned many times on online tutorials). It was harder to open and close than a month ago. The original screws were too short. Would request HMS again for future problems.

Our job was for a vaulted ceiling fan installation and to repair cracked and molding caulk around…read morethe tubs. I removed the existing caulk from the bathrooms myself to save money but I still felt the price was extremely high for a fan install and a finger swipe over silicone (that's all they did). They didn't remove the kitchen silicone (which we agreed on) and didn't clean it before putting a thin layer on top. After it cracked overnight I had him come back out to redo the entire thing. So, if you care about finesse and visual consistency, look elsewhere.