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    Findlay Chrysler Dodge Jeep Ram

    1.5 (56 reviews)
    Closed 9:00 am - 7:00 pm

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    Friday I drove 4hrs to the dealership, agreed to OTD numbers, let them run my credit, and sent them all the documents ahead of time to have the paperwork ready to go. After I test drove the truck I was going to purchase they hit me with a lower number for my trade than agreed upon. They were well aware it needed front tires before I drove there. After a few minutes of back and forth and the "manager" refusing to come out and talk face to face like a man, I got my keys and drove home. I left a google review of the experience and they tried to call me a liar and list things that are not true about the experience. They tried to claim I had a check engine light on... not accurate I edited my post to show the pictures of the diagnostic report on my vehicle - no issues. They tried to call me dishonest because of their behavior. Clearly, I should have investigated their reputation further before getting involved.

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    Jalayah H.

    I Highly recommend Findlay Dodge! They were all nice and welcoming :)! I was able to walk out with a brand new 2023 corvette stingray. Luke & Nick are awesome!!

    I was purchasing Chrysler Pacifica online 2022 with 577 miles (red flag) the start stop button on the van had malfunctioned which they had to change the electrical system in the car. But that's not my issue my sells man DeAndre Cannon took my info over the phone to run my credit. I told to run my credit thru Fifth/Third and Capital One since I have accounts with them already. He ran my credit 3 times on August 20,2024 5th/3rd, Capital One, and COAF . On the August 23, after talking to DeAndre Cannon and telling him I would get back to him he (they) ran my credit a 4th time without my permission. If it wasn't a 6 1/2 hour drive, I would go Findlay Ohio and F somebody up. Brad Overly is the Sales Manager in Findlay and he needs to be fired. By the way I received an e-mail from them. If I could give them 0 stars I would. THIS IS MESSED, HORRIBLE!!!!!!!!!!!!! I FEEL SO VIOLATED BY THESE PEOPLE AND I AM PISSED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! By the way my name is Donald Neal

    My INFINITI QX 80 from Infiniti of Columbus

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    Ask the Community - Findlay Chrysler Dodge Jeep Ram

    Review Highlights - Findlay Chrysler Dodge Jeep Ram

    Ben was especially enjoyable to work with--friendly, knowledgeable, and easy to talk to throughout the entire process.

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    Taylor Kia of Findlay

    Taylor Kia of Findlay

    1.8
    (19 reviews)

    "Serious concerns about paperwork and signatures - documentation included."…read more My experience with Taylor Kia of Findlay has been extremely distressing and is still ongoing. My husband and I are both permanently disabled. I live with autism and PTSD, which makes high-pressure environments very difficult for me. Despite clearly stating multiple times that we could not afford and did not want to take out a loan, we left the dealership in a situation where a loan had been created in our name. Several serious issues occurred during this process that I am now disputing. * Documents containing my signature that I did not sign. One document shows a computer timestamp of 5:07 PM on Dec 18, 2025 and contains my signature. However, our home security camera shows my husband arriving to pick me up at our home, and we did not pull away until 6:04 PM. The dealership is approximately 1.3 miles away. This timeline raises serious questions about how that document was completed. * Repeated or identical signatures across multiple documents. Several signatures appear identical and do not match how I am physically able to sign my name today due to medical limitations. * High-pressure sales environment. At one point I raised my voice after repeatedly explaining that we could not afford the vehicle and did not want financing. * Significant financial discrepancy. Vehicle valuation sources such as Kelley Blue Book show a large difference between estimated vehicle value and the loan amount currently listed in my Capital One account. Because of these concerns, I have begun filing complaints and requesting assistance from several organizations, including: the Ohio Attorney General Disability Rights Ohio the Autism Society I am also preparing documentation to present to law enforcement regarding the disputed signatures. This situation has caused extreme financial and emotional stress for our household. I am sharing this experience so that other consumers--especially disabled consumers--can be aware and take extra care when dealing with this dealership. I hope this situation can be corrected and resolved appropriately. If you have read my BBB complaint, The business letter clearly did not touch any type of topic that would lead to my meaning of resolved appropriately. I do plan on clarifying the reasons very soon. There is only so much space in a review to detail more than I already have.

    Had a flat tire on a road trip and the staff were nothing short of friendly and helpful, calling…read morelocal tire shops in order to help us out when they didn't have what we needed in stock.

    Taylor Hyundai Findlay

    Taylor Hyundai Findlay

    1.0
    (2 reviews)

    Bought a used Hyundai, with 45 day temp tags, memorandum of title to be sent. Despite numerous…read morecalls, emails to salesman, finance manager, general manager, no response. Could not get plates but a renewal of temp tags. Filed complaint with BBB and Ohio Attorney General. Seems (from DMV) they sold the car without having the title. Only contact after 60 days was a preprinted note card and title. Not worth the poor service and anxiety.

    If you want an honest car shopping experience, do NOT shop with Taylor Hyundai in Findley, Ohio…read more Both Cody and Brock Spearman were terrible. I would highly recommend shopping elsewhere if at all possible. I recently went to look at a vehicle advertised online at 20k. When I decided to purchase and pay cash (finance through my credit union), they told me I would be forced to pay a penalty up-charge of $4,000! I was literally told I had chosen the only vehicle on the lot that could not avoid this penalty charge and the only way to avoid it, was to finance through the dealership with their interest rates. When I asked for a manager to verify this obviously made up charge, they lied and gave me the receptionist's number instead! DO NOT SHOP THERE. I understand car salesman have to be aggressive in their field of work, but honesty and integrity should be a requirement as well! The lengths men like this will go to scam is disgusting. These kind of shiesty people are what make customers nervous about the entire car buying experience. DO BETTER, TAYLOR HYUNDAI!!!!!!

    LaRiche Chevrolet Cadillac

    LaRiche Chevrolet Cadillac

    3.0
    (2 reviews)

    I am very pleased with the work done by LaRiche's Detail shop. I dropped my car off before 8 a.m…read more and a service tech (the gentleman who ended up detailing my car) drove me to work. The results were better than I'd even hoped: residues of various kinds buffed off the exterior, all stickers removed from windows as requested, interior absolutely spotless with vinyl and leather reconditioned. Mine is a 14 year-old car that not been detailed in 5 years and it looks almost brand new! The only (minor) issues: *Floor mats were very wet and needed two full days to dry *Communication with main service dept very poor- when car was returned to me, I was told to pay at the detail shop. When I drove back to detail shop, was told I needed to pay at dealership down the road or pay over phone with cc. A minor inconvenience, but one that could have easily been avoided. *Website does clearly state that headlight restoration is a separate fee. I will definitely be recommending this detailing service. Thanks, LaRiche.

    Horrible experience. Their service center provides the most horrible customer service possible…read more Brit, a service employee, straight up lied on multiple occasions to my face and over the phone. Would not help when I asked simple questions or gave attitude when I ask if I could get clarification on an issue. Multiple times she said she would do something then never did. When asked to contact another dealership to get information on am issue she said she would not do it. This is exactly why people dislike dealerships and this experience was so much worse than I had hoped for. I was recommended to come here and I wish I hadn't. If you can help it go somewhere else.

    Taylor Hyundai of Findlay

    Taylor Hyundai of Findlay

    2.1
    (19 reviews)

    BUYER BEWARE…read more Summary: I purchased a used truck (and warranty) from Taylor Auto's Hyundai Dealership in Findlay. I was told that the truck had undergone a 172point inspection. The same day as the sale, thirty-two miles after purchasing the truck, the engine overheated, redlined and the check engine light came on. I did not even make it back home to Fostoria before this happened. This was caused by a coolant leak that Taylor Auto missed. Taylor Auto refused to refund the down payment & take back the defective vehicle. I purchased a used truck on Mar 22 2025 at Taylor Hyundai Findlay Auto. There were 3 criteria for my purchase. I wanted a pickup, that was less than 100k miles and I was led to believe that the truck was functional. The check engine light was not on nor was the engine overheating during the .5-mile test drive. I was told that the truck had undergone a bumper-to-bumper,172point inspection. I took that at face value. I didn't even check the coolant, brake fluid, engine oil level etc. I'm rather angry at myself for that. I blindly trusted the dealership that the vehicle was functional. That trust was broken when the engine started redlining. The engine redlining on the day that it was sold is inexcusable and means that the bumper-to-bumper inspection was either a lie or something was incompetently missed that resulted in a serious problem. Sunday [3/23] I found out that there is no legal recourse for used vehicles sold in Ohio, and by the evening I'd accepted that I'd been sold a defective truck. Tuesday [3/25] I realized I had not given Taylor Auto the opportunity to correct the situation. When I stopped by, I was informed that the general manager, Mr. Kimmel, was unavailable and was currently at a dealership in Lima. I met with Mr. Welsh the general sales manager, next door at the Taylor Auto Findlay Kia dealership. I showed Mr. Welsh and Mr. Siler [the Kia service manager who was also present] the video/pictures of the engine redlining. To the best of my memory the following was said. Mr. Welsh seemed to take offense to me saying that the truck "was clearly defective". He responded, "it's not defective, maybe it is just a small thing". Then he said, "sometimes even new vehicles need work done". He also said "We don't know if you did something to cause this"... An engine redlining is NEVER a "small" thing regardless of what led to it. I didn't think much at that moment about his new vehicles comment but in retrospect it's mildly disturbing for a general sales manager to make a comment like that. It was most likely made to downplay the seriousness of the situation. But if there is truth to his comment, I don't know if that is a reflection on Hyundai, Kia or just the Taylor Auto group in general. New vehicles should never "need work done"... His comment insinuating that between giving them a $9500 check and 32 miles later, I did something to cause the engine to redline is as insulting as it is foolish. Then we got in a disagreement about who would fix the truck as I am opposed to people I don't trust working on my property. I relented as that was the only possibility that Taylor Auto would cancel the sale & take back the defective truck. The truck was towed to Taylor Auto. Wed [3/26] I received a call from Mr. Ratliff, the Hyundai service manage. He reassured me that the 172point inspection HAD been performed and that the overheating was caused by a leak in the coolant system. This means there is no contestation that the truck was sold to me in a defective state. There was some good news. According to the people who did the 172inspection, the engine wasn't seriously damaged due to the redlining caused by the coolant leak they missed during the 172inspection... Tuesday [4/1] when I picked up the truck, I asked Mr. Ratliff how to set up a meeting with either Mr. Kimmel/Mr. Welsh. He couldn't tell me but promised to pass my request on to Mr. Welsh. 2 Days later I sent an email to Mr. Kimmel. It has been over a week [4/14] and I still haven't heard back. Apparently I was blown off. I won't do business here again.

    Despite the awful reviews I still attempted to do business with Taylor of Findlay but every time I…read morecalled what I thought was the dealership, I somehow kept getting routed to a rude receptionist that seems to work from home. I live an hour away from this location and received a pre approval offer through my bank so I wanted more details before making that hour drive but she refused to let me speak to a sales associate so I will take my business elsewhere. Now I see why the reviews are so bad, I didn't even step a foot in the door and the customer service already sucks!!

    Findlay Chrysler Dodge Jeep Ram - car_dealers - Updated June 2026

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