Very poor customer service both over the phone and in person. Down right rude behavior.read more

I just finished getting my open water scuba certification via PADI at Scottsdale Scuba. It was such…read morea great experience and Rick Owens/Brent are great scuba instructors/dive masters. I highly recommend getting certified at this dive shop because it's a seamless process, reasonable, and a quality program.

I have used this service many times for my travels to and from our condo. They are the best,…read morekindest, most reliable, knowledgeable, fun, and accommodating shuttling service. I refer them to all of my friends and family who travel from Phoenix to Rocky Point AKA Puerto Peñasco. Today, I had the pleasure of meeting Lynelle, one of the owners, as she shuttled us down to Mexico and she was a delight!!! We had so much fun! Once again, I had the best experience. Thank you Lynelle and Mike for again making me a happy customer! Also, I am disabled and they are so kind and accommodating with my service dog. I fully recommend them! Thank you again!

Great pleasant drive to Puerto Penasco with great customer service. Door to Door service. They keep…read moreyou apprised of their ETA . I highly recommend them.

I had an incredible experience on an Alaska cruise with National Geographic Lindblad Expeditions…read more All World Travel put together an unforgettable trip focused on wildlife, glaciers, and adventure, and it exceeded expectations. The highlights were seen orchids and other wildlife up close, cruising past massive glaciers, and icebergs, and getting off the ship for expedition activities that made the experience feel immersive instead of touristy. The naturalist and the crew were knowledgeable, friendly, and clearly passionate about Alaska. One of the most memorable parts was the cold plunge, freezing, but absolutely worth it for the experience.

Sue Bauer booked my daughter's and my two week trip to Germany, Austria and Switzerland and it was…read moreabsolutely fabulous! Everything went off without a hitch and the app was awesome and super easy to use. The only issue we had at all was a couple train delays and some rain on the Salzburg excursion but it all worked out in the end. We loved all the tours that Sue booked. The castles were amazing, the countryside was beautiful, the hotels were great and the people and the food were wonderful. We loved every location but our favorite was definitely Interlaken. The beauty of that entire area and the Jungfrau was just incomparable, especially for a couple desert rats like us! It also felt like we spent the right amount of time in each location, as recommended by Sue. Sue was very professional and knowledgeable. I couldn't imagine trying to book this trip without her help. I highly recommend her services!!

We used Kerri at Sun Lover Travel for our Valentine's Day destination wedding at the Dreams Playa…read moreMujeres property. With over 100 guests, from over a dozen states, she went out of her way to make dozens of changes in party size, altering accommodations, etc. and all done with a great attitude (and often answering emails while she was out of the office). We could not have asked for better care and personalized service. . Kerri came highly recommended by a dear friend after I had several dismal calls with other agents who were slow to respond or tried pressuring me into places we had no interest in. Kerri was always available, thorough, had great insights to so many properties, that she and Sun loved we're our clear choice from our second email exchange. . Our experience was seamless and felt very cared for every step of the way. They even sent us the sweetest most personalized gift basket during our stay from all local businesses, not to mention a show-stopping flower arrangement! It was extremely thoughtful and unexpected. We can't wait to user Kerri and her team for our next international travel adventures! So thankful for the trip of a lifetime thanks to Kerri and Sun Lover!

Updating my review after talking to the bride: I am a…read morecontent creator, so a publicist has always handled my hotel reservations--literally for a decade. I'm used to people going above and beyond. I only used Kerry because I was a bridesmaid and she was the travel agent involved. If you're thinking about using Kerry, know that she will get the job done--100%! I booked the room, paid her for it, and had no issues. The transfer went perfectly, and her emails and advice were accurate. However, I later found out she didn't get me the best price. She even offered to price match, which tells me she knew she wasn't offering the lowest rate. I feel a bit ripped off. It was a significant price difference--not just $100. So, if you're considering using her, be aware that she will get you a group rate, but not necessarily the best rate. I was also annoyed that she didn't automatically secure or offer early check-in. She knew we were arriving early and that we had a young child in tow (we didn't end up bringing her, but she didn't know that). She should have anticipated this and gone the extra mile. The wedding was at a large resort, and we were checking in on a Wednesday--not exactly a peak travel day. While I should have thought about this myself, I'm used to it being taken care of, so I didn't even think to ask. She didn't even offer! I felt like this was lazy. So, if you just want the job done, go with Kerry. She won't disappoint on that front. But, If you want the best travel agent and the lowest price, go with someone else.

This was my first time using a travel advisor and I'm so glad to have picked BTA. Kim did an…read moreamazing job of putting together an itinerary for our trip to Rome and the Amalfi Coast. There were minor glitches in the beginning but we worked them out and their responsiveness, communication, and updates even during our trip were very much appreciated. I'll be using them again for our next trip!

SONESTA ES HOTELS is a gem and very affordable! The general manager, Kelsey Knutsen, Mike Remley,…read moreSteve Spivey and Angie, were excellent hosts. The room is spacious, very clean and the bed is so comfortable. The room has everything you need and the breakfast has every imaginable perk, e.g., silk milk, oatmeal with a large assortment of topping, a pancake machine and so much more. The staff is superb and make you feel at home. Ths Sonasta ES is much more than five stars!!

Peak Planet is the BEST tour operator for a Kilimanjaro summit or Safari. I just returned yesterday…read morefrom a private (my nephew and me) 9-day Lemosha Route climb (7 days on the mountain) and a 3-day luxury safari. Ethics- There are a few less expensive operators, but we quickly learned how they were cutting corners. It was heartbreaking to see how these lesser operators treat their porters. In contrast, Peak Planet employees were happy, and strong, and praised the company they worked for openly as they described how Peak Planet even helped them during the pandemic when there were NO touring clients. The guides had experience with other operators prior to Peak Planet and said that Peak Planet was superior. Value- Excellent. With Peak Planet, you get knowledgeable guides, medical assessments, quality equipment ie. a tent, a private clean porta-potty tent, optional rental gear (we rented Altox O2 and one sleeping bag), and the most committed enthusiastic crew for safe successful summiting without the price tag of those household name operators. Communication- Excellent. I emailed Ben a few times from home. He was quick and appropriate with his responses. Once we arrived in Tanzania, everything went exactly as planned. The driver met us at the airport and drove us to the hotel. The following day we met Tumaini, Peak Planet's operations manager in Tanzania. He introduced us to our guides and gave us an extensive briefing. Our guides, Emanuel and Chacha spoke English very well and communicated with us every step of the way. They constantly checked in to see how we were feeling and briefed us daily on the next day's plan including how we should dress for the mountain weather. They often stopped on the trail to share their knowledge of plants and animals. We developed a real friendship with our guides. Safety- Peak Planet is very safe. We made sure we locked our car doors to and from the airport and while traveling to and from the safari parks. We also had a few layers of money belts since you carry a lot of cash (for tipping) when en route. However, you don't have to worry about it while hiking Kili. You leave it in the manager's safe at the initial hotel with a copied check-in receipt. Your bags are carefully watched by Peak's Planet's porters for other group invasions. On summit day, a porter is posted to guard your tent's belongings at the busy base camp. As far as Acute Mountain Sickness, the guides are knowledgeable, and attentive, and won't let you get into any trouble. We rented one Altox O2 to take with us on summit day, but we did not need to break it out. I liked having it, just in case. Food- This is an area I knew I would struggle with. I am very picky. My nephew is of average adventure in the palate. Our cook was excellent. He made delicious fresh food. I am not used to the rich foods and the portions he made. I lost my appetite pretty quickly but Chef was accommodating because I could only eat soups, bananas, toast, and fruit juice. My nephew continued to enjoy all the dishes. Portions were HUGE. Chef made the sweetest gesture with a congratulatory decorated cake and sparkling juice for our summit. Luxury Safari- Our guide, Victor, was very knowledgeable and had a great eye to find all the animals. He was a very skilled driver and followed the rules to protect animals and habitats. The Lion's Paw resort was extraordinary. The accommodations nestled on the top of Ngorongoro Crater were luxurious with breathtaking views and excellent food and service. On our last night, we stayed at Ang'ata Tarangire Camp. Unfortunately, their water truck didn't arrive as expected so we were unable to shower, or even flush the toilet. I understand that with remote access, things like this can occur, but it was the night before we had a dusty safari and a more than 24 hr flight back to Los Angeles. We had to lean in hard to our flexibility. I do not consider Ang'ata Tarangire Camp to be a luxury accommodation, but you can't beat the location. Summary- Go with Peak Planet!

I climbed Kilimanjaro, went on a five day safari and visited Zanzibar with Peak Planet earlier this…read moreyear. It was truly the best vacation me and my wife have ever taken. I am not an experienced backpacker and was naturally anxious about such a big trip to a foreign country. I had lots of questions but Dana was very patient and detailed in answering them all. As I departed on my trip I felt well prepared. In country, the team was excellent. The equipment was new and high quality. Compared to other groups we saw, you could tell Peak Planet ran a extremely professional, organized operation. The guides really made our trip. They checked out vital signs every day to make sure we were healthy. I felt great the whole time. And the porters were so strong and helpful. It was humbling to each them zip past us with our bags. The safari likewise was great. We saw the big five and much more. Our guide found every animal we wanted to see and took the time to explain their behaviors. Better than the Discovery Channel. Finally we went to Zanzibar's white sand beaches plus a tour of Stone Town to cap it off. Relaxing and beautiful. I highly recommend Peak Planet to anyone i Stern's Ted I'm visiting Tanzania.

Sears uses Europamundo. This was my first trip with Europamundo, and it will definitely be my last…read more A week before the tour started, they changed the itinerary--reducing the number of days in Paris and adding another city instead. I had plans in Paris and have to change them. When we arrived at CDG Airport from Mexico City, our group of 15 people had to wait up to two hours to be picked up, even after making several calls. The next morning, our tour guide, Angela, seemed stressed and started yelling at us. That's not the way anyone should begin a vacation--being scolded by the guide. We took the "Hola Europa" tour, and I honestly don't recommend it. In the smaller cities, we only stopped for an hour or two at most--just enough time to stretch our legs, take a few pictures, and look for a bathroom. There was barely any time to explore. The driver, Petrov, and Luisa, our guide on the last day, were very kind and professional. Unfortunately, there seems to be a lot of miscommunication between Europamundo and the agencies that sell their tours. I booked through Sears, and in my opinion, it wasn't worth it.

I would never again in life utilize this program or refer anyone for it. I have tried several times…read moreunsuccessfully to get my vacations booked. The agents that they utilize our very unprofessional, rude, and inconsiderate. This does not go for all agents but at least 4 out of 6 people I've spoken to were really rude. One of the agents called my phone after I told him to call me at 4:00 p.m.. I also explained I was headed into a meeting and you could try to speak with him at that time. But when I did not answer my phone he literally called me back-to-back 7 times within 4 minutes. There are way too many rules and hidden clauses within this package. I would advise you to just book a package on your own and not bother investing with them.