Everyone who works in this establishment is very respectful and welcoming! However, there is one employee that I have had some issues with. She is rude and disrespectful to the coworkers and customers. I don't know her name but she is brunette and is very short with the customers. read more

I went here late, around 8pm to grab dinner after traveling all day. I ordered the Zesty Garlic Hook and Ladder. This came with Smoked turkey, honey ham, pepper jack cheese, onions marinated in HOT ONES Garlic Fresno Hot Sauce, and seasoned garlic chips. I made this a combo with chips and a drink along with a sweet treat. The Hook and Ladder is my favorite so I was excited to try a new variation. It tasted the same with a pickled onions addition. The favor profile was interesting with the crunch and kimchi effect but I think I preferred the original more. The store had two people proving support that night. One was making sandwiches while the other was cleaning the dining room preparing to close. When I was there, three other customers came in but we all got our food quickly. Tasty sandwiches but disappointing they are being made smaller. read more

Firehouse Subs - Fast Food Near Me - Bozeman, Montana

My co-worker and I stop at this Firehouse Subs every week because she prefers their bread, and staff usually greet her by name and appear familiar with her regular order. During our most recent visit, an employee behind the counter stated, "I know her order" and "I have got it" before she had finished ordering. However, when the food came out, the sandwich was toasted even though she specifically did not want it toasted, and the requested ranch was missing. When my co-worker politely went back to explain the issue and said, "I didn't want it toasted," the employee responded by saying, "It is always toasted," then stated they were "sick of your shit," offered a refund, and told her she was banned from returning to the store. The interaction was surprising and upsetting, especially considering we have been regular customers for a long time. read more

Visited with neighbor who is 89 years old for lunch. Had planned on eating across parking lot at Roadhouse Restaurant, but they weren't open. They were not busy at all, no waiting. At least 5 employee's, 2 at register and 3 behind food counter doing NOTHING except, impatiently waiting for my elderly friend to order. Annoyed... When the food was done (almost immediately), they LOUDLY (almost no one in the restaurant), they repeatedly YELLED her name. She is hard of hearing, which they knew, because that was revealed when she ordered. That's with no customers waiting and at least 3 employees standing around behind the food area. TOO LAZY TO PICK UP THE BASKETS AND WALK THEM TO THE TABLE. We did not expect special service, but I also did not expect to have them YELL her name repeatedly while she was getting water. RUDE! Neighbor ordered the Brisket sandwich. I ordered Steak and Cheese. BOTH SANDWHICHES WERE TEPID, BARELY PAST COLD. NOT EVEN WARM. As far as being "loaded" with meat or vegetables, that was the furthest thing that was true. Barely any meat or other ingredients on the sandwiches. The BUN was LARGE, deceptively large, in an attempt to make the skimpy ingredients (meat, vegetables) noticeable. By early evening, I began having stomach problems, gas, etc. I will NEVER eat at this place again and will share my experience with anyone who asks. A lot of MONEY for almost nothing. IF you want to make a donation to the Firemen, walk inside, drop money in the box and go somewhere else to eat. read more

I recommend you come here all the time. I loved it come here on someone 's birthday and today is my birthday! Although they only have sub sandwiches, they have good sub sandwiches. The service is so good, they were so nice to me. They have some very clean floors. It didn't take long to get my food! I really recommend it to anyone who wants sub sandwiches! read more

We have always loved coming here and we think that the firehouse subs mission is worth buying a couple of reasonably priced subs. The food here is great and the people that work here are so understanding of specific orders that could be annoying to other servers. The sandwiches seem a bit smaller but the quality is great! read more

I always love coming here the food is amazing and the service is amazing too!! You want a great sandwich go here! read more

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Our go-to sandwich shop. Friendly staff, clean, and the sandwiches are consistently made...I've not had a disappointing one yet. (The ham is rather sweet, not smoked...Just a heads up for ham lovers.) read more

Ordered 3 of the Standard Sub Platters for a work luncheon and all were gross!! No condiments on the subs and all the meat tasted sweet. Spent over $200 for subs no one liked. read more

Good food good service and a nice environment always fresh can be hot or cold but no doubt will be good

Very nice service and one of their employees, always wears a ponytail and i'm pretty sure the name is Tanty or something like that, very fast and very kind service and she is working every time that i come in and order my food and it's always a pleasure and a delight to get my food from here. read more

Food- consistently good quality & fresh. Orders always accurately prepared. Service- Friendly & attentive staff. Manager Andres Gonzalez actively participates in ensuring every customer has the best possible experience when he is on duty. We have observed him cleaning tables, placing vacant chairs back under tables, holding the doors for delivery people & other folks with large carryout orders, stopping by each table to ask if their meal is right, and even rolling out the large backroom trash bin to empty it. Ambiance- The staff makes the effort to keep chips, drink dispenser & other supplies well stocked. The pick up point for delivery orders is conveniently located so as to be easily accessible while not interfering with walk in customers. read more

Ordered 3 of the Standard Sub Platters and all three were gross!! No condiments on the subs and all the meat tasted sweet!! Spent $209 for subs no one lied. Would not recommend this place! read more

During hard times around COVId19 our family has been trying to eat out 1 meal every couple days to help support the locals. Family vote sent dad to Firehouse Subs (who has also donated tens of thousands of dollars via corporate campaign by the business to our local fire departments by rounding up your bill to the nearest dollar) The business is clean, and staff was friendly and the food was all good! The store has a fun flair showing off their own local Bozeman Firefighters. Get a good "Sammy" head to firehouse and support another locally owned Bozeman business. read more

Firehouse Subs - a paper bag and two cups - Fast Food Near Me - Bozeman, Montana

I've gotten their meatball subs many times over the last year and at first it was amazing, but I've found myself ordering less and less because I always feel sick afterwards. Anyways, last Tuesday was the last time I'll ever order here again. Got food poisoning an hour after consumption and was out of it for a full 48 hrs. To be fair I haven't tried any of their other sandwiches and I know getting meatballs from a chain is sus. Still... Caution. read more

EXCELLENT customer service! Posting for Bozeman, Montana. We had to cancel our summer staff picnic due to COVID but still wanted to do something special for our employees. Jeff helped arrange over 50 individually wrapped boxes and the order was on time and spot on. We have staff with dietary needs and all were impressed with the quality of food. Highly recommended. read more

Firehouse Subs - a firehouse in a classroom - Fast Food Near Me - Bozeman, Montana

UPDATE: Ordered a 2nd time and this time the larger sandwich. I asked for white bread and it came in wheat which I cannot have. So everyone will have dinner tonight except for me. read more

Firehouse sub is our go to sub sandwich place. Everyone has their favorite and love that they support local first responders. We placed today's order on our way from church and it was ready before the time we asked for it. read more

Not worth it. Don't bother ordering ahead, you'll still have to wait ten minutes for your food. I ordered ahead of time and was told to arrive at 12:24. I got there at 12:30 and they hadn't started my food yet. So I might as well have ordered there. In fact, a line of four people came up after I had arrived and asked about my order. Each of those people got their food before I did. Despite eating my sandwich as soon as I got it, it was somehow still incredibly soggy. I don't know how they manage to make these Sandwiches as wet as they do. My friend needed a vegetarian sandwich and it still ended up with ham on it. And with a bunch of other crap she did not want on it. It's really shitty to pay so much for a sandwich you can't even eat. Lastly, the staff working at the time of my pickup were super rude and weird. The man at the register was fine, but the three people making sandwiches were yelling at each other and swearing at one another. Then the lady who gave me my sandwich threw it in a bag and slid it over to me and said, "take your sandwich" Not going to be eating here any time soon. Which is probably for the best. When I asked my friends to come with me all but one said no because they already knew that they hated this place. Guess I should have listened to them ‍ P.S - the rootbeer was flat Update: it gave me diarrhea. Thanks Firehouse! read more

We really enjoyed our lunch at firehouse subs. Pros Or food was excellent it was quickly delivered. We also had a choice of any soft drink that we wanted. Pricing was very good. I would definitely eat here again. Cons Overall the restaurant was clean. But in this case, the tables were very messy. It was difficult to find a clean table. I would suggest that the owners pay more attention to the cleanliness the tables for a better eating environment. read more

It's a Jersey Mike's: Lunch earlier this week, take out service was fast, reataurant very clean, food was hot and my sandwich was really tasty. No surprises and great food. As Arnold says: 'I'll be back!' Thanks!! read more

We've frequented the Bozeman franchise of Firehouse Subs for many years ... but have finally reached a level of disappointment that warrants submitting this review. Hopefully it will prompt them to raise their game once again. Our latest attendance saw filthy floors, VERY slow service and general lack of customer service. Watching the employees socialize and chat-it-up while we're sitting there awaiting but ONE sandwich was an effort in frustration. Observing the filth on the floors makes me question the overall level of cleanliness and I can only imagine what the table tops might hold in store. Luckily the food is still good; too bad the other elements of a first rate operation are lacking. read more

Reminded me of a firehouse subs from back home in the south east. Great food, delivered in a quick manner, and a great vibe from the guys working here. read more

My wife and I both like their subs, both warm and cold ones. We have tried many of them over the last two years, and they've all been good. You can start with standard toppings and add to those as you want to customize. Friendly staff. Only downside is, at times, they seem a bit la on cleaning tables in timely manner. read more

They are fast which is great but highly over priced. Ordered Italian sub barely had any meat on it. Just not worth 15 dollars.

Great food and wonderful staff! Plus they have amazing gluten free bread. Thank you Firehouse Subs for being the perfect place for our family, especially when we are starving-you all are quick! read more

Always amazing when we go! Never a disappointment. Great service, amazing food! We will continue to make firehouse subs a regular spot for us. read more

Staff is more interested in telling stories to each other than making orders for paying customers.

Our usual (and favorite) sub shop was closed and we decided to try this place. We were not disappointed! The food here is delicious. The gluten free bread here is amazing. It's seriously the best gluten free bread I've ever had a sub/sandwich place. And, the staff working were very helpful in making menu suggestions for me. They were also very fast! We were out the door with our subs in less than 10 minutes. Glad our usual place was closed because we now have a new favorite place! read more

A lack luster greeting when we walked in followed by an undertrained order taker. Our three subs took just over 10 minutes to make and at first I thought "well it is dinner time", however there were only a handful of people present. Food came, meat was warm but the bread was cold. The ham was so sweet it was like eating a candy sandwich. The famous cherry limeade tasted like syrup. Not impressed. Yuck. read more

Firehouse Subs - Wall painting - Fast Food Near Me - Bozeman, Montana

Today was the first time going there. We were greeted warmly. This place is well designed and clean. The menu is very easy to see and I really like all the add on options. My sandwich was really good. The Italian sandwich was warm and melty and the flavor overall was really good. I like all the sauces to choose from down at the end of the counter. The Manager stopped by and asked how everything was and was very genuine. This place is 100% better than subway. Firehouse uses good quality meats. I will definitely be back. read more

Fun atmosphere and theme. Family friendly restaurant and staff very helpful. Sandwich small for price, Chilli cold. read more

Firehouse Subs - #7 steak and cheese Chili - Fast Food Near Me - Bozeman, Montana

This place slaps so hard, seriously eat these damn subs. Shit like explodes in your mouth.

Why have online ordering of you just have to wait anyway??? We pre-ordered 20 minutes in advance, because of time constraints and they haven't even started our order when we get to the restaurant. Been waiting yet another 20 minutes in the parking lot. If you are in a hurry find someplace else. Updated - don't do online ordering... They charge your bank account but say they never got your order... 5-7 days to get my money back. What a great ripoff read more

Subs are super! Lots of options and they allow you to pick and choose however be prepared to wait. Always slow.

Wow so delicious. I was not a sandwich fan until now, I loved this place. Was greeted upon entry, friendly staff, fast, fresh, was thanked when leaving. Great experience! read more

We were greeted very warmly by a nice young lady as soon as we entered the shop. The place had quite a few patrons for 2:30 in the afternoon. We had the turkey bacon sub and it was absolutely delicious. Love this place...what's better than a warm fresh sub for a casual meal. read more

To be fair, I can't speak for the food because I didn't stay. I tried stopping in midweek for lunch. When I walked in, there were about 6-7 people at different tables all with receipt in hand and playing with their phone. It appeared some were frustrated with their wait time. After waiting to order behind another couple, watching the people waiting, and observing the speed at which orders were taken and food was being made, I left. Since they just opened, I'll give it another shot. But my first impression of price and service isn't begging for it to be soon. read more

Best catering ever and easy to order and navigate site. Makes business lunches far more easier

All I can say is that it was bad. We walked in and were greeted well by employees. One helped us read the menu and decide what to get but that's pretty much where the good things ended. We took ours to go and I live about 2 minutes from the place. As we got in the car I unwrapped my sandwich to take the first bite and it was already fully soggy. The bread was dry and crumbly both some sort of stale frozen taste. I just wasn't that impressed even though it seems they have some fundraising options it just felt too contrived and kitschy. read more