I stopped by on July 9, 2026, around 1:30 a.m., and I have to say the customer service was…read moreoutstanding. Every single employee I interacted with was friendly, welcoming, and professional. I didn't order anything on this visit, but the last few times I've been to Whataburger, I've come to this location. I ordered two Big Ranch Wraps, and they were made to perfection. The amount of ranch was just right, the tortilla was grilled and toasted perfectly, the cheese was melted just right--everything was fresh and tasted amazing. It's hard to put into words how consistently good they've been. What really stands out, though, is the overnight crew. Their customer service is top-notch, and it's clear they care about providing a great experience. I'll definitely be back!

Best Whataburger in jax! best service always got fresh food. I will literally drive from the…read moresouthside just to go to this location.

I don't care what anyone says. Taco Bell will ALWAYS be the superior fast food chain. This location…read morealways does good by me. Order is correct. Order is always hot, not sloppy. And I always get friendly service here no matter what time of the day it is. On this visit I grabbed me a Grilled Cheese Steak Burrito, one of my regular go-to items and I asked for no sour cream. Made perfect and fresh! No complaints.

They ignore customers at counter only pat attention to drive up some workers in back doing nothingread more

Chicken nuggets always fresh and hot, very good taste…read more Drive thru always fast and very organized, server are very kind. Ambiance is clean and have nice sitting are .

I live within walking distance of this Chick-fil-A and used to appreciate the convenience, but over…read morethe last year, I've seen a noticeable decline in both product quality and portion size. I always order my fries without salt due to dietary reasons, yet my last few orders have come salted. That's a basic customization that shouldn't be overlooked, especially when it's consistently requested. Even more frustrating is the portioning: fries used to be served in full containers, but now it feels like they're being strategically stacked to give the illusion of a full order. During my recent order I received a medium fry that literally had five fries. I'm not someone who complains lightly. I contacted the Chick-fil-A Cares hotline and the store directly about these issues last year. I followed up for two months with no response. Out of fairness, I gave them another chance, but nothing has improved. It's disappointing to see such a decline in service, especially at a location I used to visit regularly. I won't be returning anytime soon.

This location on Normandy Blvd needs to be shut down. It's martial law here with the employees…read more They decide when they want to cook and serve food, they are always out of everything and the credit card/gift card payments are always down and they are "only taking cash". The workers just stare at you with a blank face and don't say anything nice or thank you. This past time we went, I was double and triple charged for my order because their machine was not working and supposedly they said the payments did not go through. Well, they DID GO THROUGH and not only did my brother pay for his order, but I paid for his order and then I paid for my order twice. I went in there with a $50 gift card that they swiped until nothing was left on it and then they still made me pay $13 out of my debit card. Still waiting on something to be done to get our money back. All of that for completely melted blizzards and they didn't even make mine right. I couldn't even eat it. I ordered the pecan turtle cluster and got a chocolate blizzard with a few pecans in it. And completely melted into a soup. This is disgraceful and they are giving Dairy Queen a bad name. This location should be shut down. I will go to 103rd st from now on to see if they are any better and if you know Jacksonville, it must be pretty darn bad to go to 103rd street!!!

First off, I love ice cream and I rarely get it due to health reasons. So prior to going to DQ I…read morewas dreaming about it for weeks. I was craving it and it was almost all I could think about. I was so extremely excited for this moment. And when I went to this location I was more than let down. To say I was devastated may be an overstatement to some people but to me it wasn't. My original blizzard was mocha. It tasted like burnt acidic garbage. When I mentioned it to the staff she blew me off saying that's what coffee is. No absolutely not. That's NOT what tastes like. She finally exchanged it for me for a vanilla blizzard with cookie dough, brownie, and choc syrup. This was extremely underwhelming. There was no brownies in it. It was so liquidy. A blizzard should be flipped upside down and stay in the cup. If you flipped this upside down it wouldn't spilled all over me. But I think the worst part of all of this was the employees attitude. She acted like she hated her job and personally hated me. She turned a rare treat into a complete disaster. I will never ever come back to this location and quite possibly never come back to DQ as a whole.

If there was a defining image for "hole in the wall gem" it would be a picture of Andy's . As a…read morefirst time customer who lives on the complete opposite side of town, I decided to grab a bite while nearby. I saw the reviews (4.6 stars at the time) and thought I'll give it a try. Boy, was that a good decision. The staff was incredible in terms of service, recommendations, and made it feel like I had been a consistent customer for years. I grabbed the "ribeye in a sack" and tatertots with a drink, it shook out to $15. It tasted like $150. Now I will come back again for sure, even if it is out the way. If you happen to be the area, don't think twice. Make the right choice. You will not be disappointed. Thank you again Andy', see yall soon.

We stopped at Andy's while traveling after reading so many glowing reviews. This place does not…read moredisappoint! The food is tasty, but the atmosphere is what sets them apart. The staff was so kind and welcoming, and we enjoyed every moment of our stop!

Stopped in for lunch with my grandson today. He wanted a slushy and burger!…read more We walked up and sat down under the covered area where it was cool. We ordered two kids burgers and two slushies. I haven't been here in years!!! Honestly the burgers were just ok. Very small (keep in mind they were kids burgers) with very little condiments on them. The meat didn't have much taste though. I'm thinking they need to have at least more seasonings on it! Just my opinion! The fries were very good! The slushy drinks were very good! I loved mine! I ordered the strawberry lemonade slushy and I loved the flavor. It also had chucks of strawberry all in it. Definitely will come back and get another slushy for sure! Negative: I had to keep asking them for everything after we received our order... "hey when you get a chance can we get some ketchup". "Oh also noticed we didn't receive any napkins".... Another thing I noticed one whole row of parking places where you pull up and order was broken (maybe 10 places). No signs stating they were broken. People would pull up and park and try and figure out what they wanted and then push the button to talk to an attendant and no one would answer. After a few minutes I would hear them yell out the window at the workers and the workers would say " all those machines are broken".... Wow; why wouldn't they just put a sign on all those parking places letting people know! Some people pulled out and just left!

We stopped at Sonic's to grab a bite to hold us over till we got home. We thought there was a drive…read morethru, no problem. We ordered at the stall. I ordered a Foot Long Coney Hotdog & Sweet Tea for Hubby. I had a Bacon Egg Cheese Croissant in the afternoon. Yes, I did! The young lady who brought out our order was very nice. I didn't like the taste of the tea. She offered to switch it out for something else. She brought me a Powerade! We sat and enjoyed our meal before the drive home.

Hubby had a last minute emergency call to one of his properties this evening after getting home for…read morethe day, so we decided to hop in the truck, go knock out the work and then grab a burger from our favorite burget spot in Jax, Carolina Jax I got the Hurricane which comes with white American, grilled jalapenos, white cheddar Mac, bacon, and Chipotle sauce. This was my first time getting this burger and I loved every last CRUMB of this burger. I tend to switch it up every time I come because of much I enjoy the burgers (and the chicken sandwich), but this just may be my go-to going forward because man, was this crazy good. Hubby got his usual which is the OBX. That comes with poblano mayo, cajun ranch, bacon, lettuce, tomato, and keylime guacamole. He literally gets this every single time and never deviates. We usually split a tray of the bacon ranch fries but we decided to switch it up a little and get the nachos fries. While the nachos fries were great, we both agreed that we like the bacon ranch ones much more. We also agreed that next time, we're going to get the Jax Style fries and compare those as well. We got here around 8pm and as per usual the line was out the door and stayed that way through the duration of our meal. It's not difficult to see why their voted Number 1 in Jax.

This place has the best food! I love the loaded friends always hits! Burgers are cooked perfect!…read more There is a reason this place is voted #1 burgers in Jax! Order and pick up at the counter. Place is small and gets busy during peak hours.

I only got a Strawberry Lemonade. When you are part of their rewards program they will send you a…read morecoupon for a free drink of any size. That includes their milkshakes as well. Which is what I initially ordered, but they were all out of ice cream. However, it was a happy mistake because I really liked the strawberry lemonade. They put a couple scoops of strawberry puree and then fill the cup with their lemonade. It was yummy and refreshing, especially in this heat!

Advertisement of $1 ice cream cones. No mention that you can't have your change back when you pay…read morefor it! This company just TAKES your money! Who said you could round up?? Where in your establishment do you inform the consumer that you're taking their money?!! For what purpose do you take it upon yourselves to keep the consumers change????!!!! Never coming back. Y'all are a bunch of rip off artists!!!

Hello all. Today I was out and about and wanted something to drink. The young lady at the register…read morewas the most disrespectful rude person I've came across. She standing patting her head scratching !! She never greeted me instead pat her head and roll her eyes after saying are tou gone order something or just stand there! At this point I dont want anything. I gave e it a second and asked for a large drink, her reply was we dont have no cups but reached and grabbed a cup to drink out of. Ill never return to this sweat box! On top of her attitude the air didnt work so she had a fan sitting on the counter. To the owner, I hope this issue is addressed and the employees are properly trained and taught manners!!! I really wish I could give this a half a star or none at all!!

I'll come here every now and then when I see a deal posted on the window. The drive-thru is mostly…read morequick. Never really had an issue there. I've only ordered the chicken and sometimes the biscuit. The chicken is HEAVILY battered. I mean it's basically half chicken half flour. Super greasy too. I'll get a craving to try this place and then regret it after finishing my meal.

Worst Krystal on earth. Dirty and parking lot full of trash. They don't clean this place. Also girl…read morewith purple hair and nose ring should not have a job dealing with the public. Burgers must have been sitting for hours. Did not tase well. Mine were soaking wet and were not how I ordered them. I guess Mrs Attitude didn't want me to have ketchup. She made us wait forever to take our order with no other customers.

After moving back to the area several years ago. I have been to this Krystal on many occasions. I…read morecan see why the reviews are so bad. The amount of times they have been out of ingredients is countless. Check your order before leaving as there has been times the order was incorrect. Food quality varies. One day the burger is edible. The next it's a wet mess. Drive thru moves at a decent pace when there's no more than 3 vehicles. Mobile ordering is useless. Even if you paid in advance and select Drive Thru for pick up. They require that you come into the lobby. Two times this has happened. Reached out to corporate about an issue at this location and have yet to receive a response.