Wait staff was impressive. Very attentive and professional. A+. Food was a generous 3.5. Eggs were…read moreover cooked and a bit rubbery. Potatoes not cooked all the way. Still hard. As a bonus the toast was good! Good local place for breakfast or lunch. I'll definitely give them another shot.

We walked into the restaurant and it was completely empty. I ordered the Reuben without the sauce…read moreand substituted the french fries for a scoop of sauerkraut. My Reuben had approximately 4 ounces of corned beef on it and the rye bread was grilled and dripping with grease. My friend ordered the Reuben with the french fries and the fries were tasteless. I was hoping to redeem this place by ordering the carrot cake for dessert, but it was a complete letdown. Definitely not a locally baked cake but more likely a product purchased from a food distribution center. This place won't last long. The ambience was nothing to write home about, and our table had two glass stains on it.

Jack's Deli is an Eastern European/Jewish deli that's been a part of the community since the…read more1980's. The original owner grew up in then Czechoslovakia and brought a part of home to the US. Recently the deli was acquired by the Cleveland Restaurant Group. I've been visiting the deli for over half a decade when I crave Eastern European meals. Lately I've been less enthusiastic about visiting due to food changes. RECENT CHANGES: The deli operations have remained unchanged from the customer standpoint. There is still restaurant area and deli. The menu is the same. The hours of operating were reduced with few dinner times remaining. The food recently drastically worsened seemingly due to ingredients. Soups especially took a hit tasting more artificial. ATMOSPHERE: Casual, old style, mom and pop atmosphere. Most guests are families. The front of the business is a deli where you can order your goodies and pay at the counter. The back is the restaurant where you can get seated by the host who is located by the deli. The layout makes entry and exit challenging. FOOD: I always take my food to go, and never dined at the restaurant. I previously ordered many dishes and to be honest can't remember them all. All were good. As a result, I'll talk about my latest order. - Cabbage Borscht ($11.75 for a quart) - I'm from the country who invented borscht and had many borschts in my life from different countries. This is not borscht. It has no beets. It's a vegetable cabbage soup. The menu does not indicate this is a spicy soup, the receipt indicates "hot cabbage soup." The soup is spicy which borscht never is. Worst of all, there is a very strong hint of canned tomatoes or some tomato paste. I couldn't eat more than two spoons of this soup due to artificial flavor. It's very poorly made. It's hard to name this homemade soup as listed in the menu because of artificial ingredients. Real tomatoes would drastically improve this soup. - Mushroom Barley ($11.75) - The soup wasn't pleasant. It tastes slimy. I think that the problem is the base is some vegetable puree. I didn't enjoy it. - Knishes ($7.90 x 2) - I love knishes here and they taste the same as before. Very heavy on the meat (Rueben in my case) and delicious. To be very honest they don't always feel fresh but I love them just the same. SERVICE: Service is average. The guys at the deli aren't too warm or friendly. The checkout people are always nice. There is clearly some miscommunication between the kitchen and the front of the house. Items are frequently promised but then denied. The front of the house seems to not know at all what's available in the back. There has to be some communication or inventory tool to fix this. It's confusing to the first time customers. It's also confusing to me with every order. PARKING: Plenty of parking available with two entrances and exits. The main entry from Cedar Road is the easiest. Stay vigilant as you navigate the parking lot, there are some narrow parts and alleys with two way traffic. The one differentiating factor of this restaurant was its homemade appeal. Everything tasted like someone's Eastern European grandma shared the recipe and prepared the food. Now the food is tasting commercial and lost its initial appeal. I'll be back to Jack's Deli for the deli (knishes) but won't be ordering any restaurant items again.

Been coming here for years. There was a recent ownership change as I've been told. The long-time…read morefamily owners sold to a local restaurant chain. I hope that was good for the family. The menu is the same, the staff is pleasant, and it is clean, but you can feel it's a different place. My LEO was horribly overcooked, as was the veg omelette. Weird to overcook eggs when the place was half-full at 11:00. I need to return and try the CB and pastrami before I make a decision about how the new owners are doing. I do hate paper signs and they were all over the front deli cabinet.

Top quality meat. Did get a whole lamb shoulder for me on request. Great non- meat products…read morealso. Added bonus excellent BBQ next door.

I don't eat any red meat or pork but I can recommend the chicken parm sandwich for a hearty lunch.read more

So good to be back in Cleveland and be able to experience a true slice of little Italy on Mayfield…read moreRoad. I got an Italian and I also got the Italian beef and both were amazing. Not only was a food good but the personalities behind the counter or even better. The gal that was filling, our cannoli dropped a cannoli shell on the ground, the guy next to her, looked it down and stared at the cannoli and then looked at us and said "let's have a moment of silence"after which she said, it would've been a good tasting cannoli...

Italian sub sandwich superstar! We've eaten at the small seating area inside, dry meat and clean…read more Also have taken subs home. Absolutely fresh meats, toppings of your choice, don't miss out on the roasted red peppers. Sides are also available. We recommend the anti pasta which is loaded with marinated meats and veggies, or the potato salad, absolutely the best around. Easy parking, friendly and knowledgeable staff, quick service. Skip the chains and shop local for lunch. You won't regret it!

My LTR partner is a native Russian, so over the years has made many a trip here, as have I this…read morepast year or so. One of our fave purchases is Kvass imported from Russia. What is Kvass? (Phonetic Spelling: k-vahs). Russian kvass is a probiotic-rich, low-alcohol beverage made primarily from rye bread, distinguishing it from other fermented drinks like kombucha and kefir, which use different base ingredients and fermentation processes. Unlike many commercial versions of kvass, traditional kvass retains live cultures and has a unique, complex flavor profile. (I liken it to cold root beer, with a hint of sassafrass tea). The brand we purchase comes in a two liter & has live cultures, so it is refrigerated; it features an Orthodox Papal figure. It is delicious! He usually also purchases various chocolates and candies, as well as small frozen sweets that resemble tiny chocolate dipped waffle cone ice creams. I know minimal Russian, so he usually speaks for us. TBH-I don't think I'd be comfortable going as a non native Russian speaking consumer.

I feel like I'm on a treasure hunt when I go here. There are so many amazing items to consider,…read moreboth prepared and grocery. I personally go here for my exotic candy fix. They have phenomenal chocolate individually wrapped candies that you buy by the pound. I can't read whatever language is printed on these candies so it's always a guess. They are delicious and I just love the surprise element. The last time I was here, I got their pork schnitzel and a fresh pickle. Again, absolutely delightful. We are so fortunate to have ethnic markets like this in our area. Whenever I'm on the east side I try to go there. The service is great and I'm sure somebody could help me translate when a label is not in English, but most of the foods have pictures and are pretty self-explanatory. I also want to mention that it's very clean.

Great place! I have so many favorites there. They have fantastic brisket sandwich, juicy and they…read morecan customize fat content. Love their turkey club and chicken sandwich. Just overall you can't lose going there.

I ordered a bagel and lox but it was really a bun with lox and cream cheese that was warmed. That's…read morefine but it was $14. There's only plain bagels and they taste like they could have been bought at Costco - doughy and tasteless. I don't understand why a place with Lox in the title, doesn't have a selection of different types of bagel and serve lox and bagel the way it should be served - not warmed, with red onions, cream cheese, capers. It's not complicated.

Love the consistency of the product. Ready when promised. Needed to grab a fountain soda. The…read moreprocess for that was a bit of a project. Make it easier to add on please

I'm extremely disappointed with how this Jersey Mike's location handled my gluten-free order. I…read morespecifically ordered gluten-free because I need to avoid gluten for medical reasons, yet basic cross-contact precautions were not followed. The slicer and preparation counter were visibly dirty and had not been properly cleaned before my gluten-free sandwich was prepared. When you offer gluten-free options and serve customers who may have celiac disease or other medical reasons for avoiding gluten, simply using gluten-free bread is not enough. The equipment and preparation area also need to be handled appropriately to minimize cross-contact. I understand that a restaurant cannot guarantee a completely gluten-free environment, but using a visibly dirty slicer and counter for a gluten-free order is an avoidable sanitation and cross-contact issue. Jersey Mike's has a reputation for taking gluten-free orders seriously, which is one of the reasons customers with dietary restrictions choose to eat there. Why ask if it's an allergy or preference if you aren't going to even change your gloves???? I hope management addresses this with the staff and reinforces proper cleaning and gluten-free preparation procedures. Customers should be able to expect basic precautions when they specifically tell employees that an order needs to be gluten-free.

This place never disappoints and the team making sandwiches are great. Quick and fast, and always…read morefriendly. They have a sitting side for eating in or having a Russian tea cake and a coffee. The place is clean the restrooms are nice and it's a no frills sandwich shop.

My mom has been coming to this bakery for many years. It's her treat for herself after her…read moreCleveland Clinic appointments. They have so many great pastries in the case. It's so tough to choose what to have when you really want it all. My mom loves their chocolate coconut bars. They're so moist and delicious. Nut cake was very moist and tasty. Hermit cake was chocolatey goodness. Tasted like a brownie with chocolate chips. Peanut butter brownie was one of the best brownies I have ever eaten. OMG!! The bottom was like shortbread which made it even better. They also got great rye bread to share. The lady who cut it was kind enough to put it in two bags so my husband and mom could have them at their homes.

I had done to kill in Chesterland and stepped this deli for lunch. Yelp FTW. Funny and friendly…read morecounter staff helped me choose the right sub. Roast beef with Swiss with Mayo and horseradish. So delicious and huge. I only ate half so factor that when considering cost. I'll stop again for lunch.

Always great service and monstrously sized sandwiches ... big enough for 2! yum ... yum …read more.. definately the best (and locally owned) sandwich & deli in Chesterland.

I had high hopes for this place. I was at work and smelled someone's order in the elevator and…read moredecided after work I would go and try them out. I got the turkey sandwich fully loaded with all the toppings and sad to say it wasn't very flavorful. I had it topped with their signature oil. Which was very bland. I expected so much more from the sandwich company I personally had to add other flavors such as more salt and pepper to get any flavor from the sandwich. The service was nice. The young lady gave me recommendations on what I wanted to try since that was my first time there it was an average sandwich shop decorated with sandwich, paraphernalia restaurant, vibe items, but I can't say it was nice and clean.

This is a fine DiBellas location. The service was a little short but the space is clean. I came…read moreduring the lettuce scare of 2026, so I opted for a sub with no veggies. I got the bbq chicken which only has those two ingredients plus cheddar cheese. There was nothing exciting about it and it didn't hit the spot like DiBellas usually does, but it was food in my belly. Their pasta salad was a little too acidic to me. Too much dressing.