They go out of their way to make sure my vehicle is in tip top shape. I've always had phenomenal service with good value. Cashier normally always applies the seasonal discount without me having to ask! By the way, this location is very convenient. The Firestone is next to a bakery and a liquor store. Can't ask for more. read more

Took care of me same day. A little pricey but kind and honest service. I would use them again!

Wonderful people and the service was very fast. Needed 2 tires put on rims and was cheap. It only took them 20 minutes and was in and out. I'm able to put the tires on my trailer and get home safely. Thank you Firestone! read more

Seriously in need of new tires I got on line early one morning did some price comparing and found tires were able ordered and then installed at this location for a fair price. An appointment was made for 11 a.m. (the first available) and the tires ordered Later that morning a phone call was received to let me know that they didn't have the tires that "they had been discontinued, but had the newer version for the same price did I want them?" Yes, was the answer and waited for a call to on when they would be there. The tires weren't expected until 11:00 a.m. instead they arrived just after 10:00 a.m. and received another call saying that I could come in at any time. Staff was friendly, they informed me of a leak in the radiator and was out and on the road four new tires installed in just under an hour. *Tip If you have the time order your tires "on line" they are going to be cheaper than if you just walked in off the street. read more

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Bunch of unfriendly people work there! Came in asking for help to fill out air on one of my tires, his excuse is our hose is broken, what the hell? What kind of auto shop is this? Just said you dont want to help and Be honest about it. I will not recommend this place ever! read more

Waited a hour in the waiting area for someone to assist me or ask me if I needed help I Needed a headlight change on my truck. They said it would be a drop off thing a couple of hours to change one front headlight. read more

What has two thumbs and is a very satisfied customer? This guy! Great service and didn't try to swindle me. Another firestone recommended $320 of unnecessary work and this one agreed they were trying to pump me. Made an appointment and had very prompt service. Applied a current coupon without me even asking for it. Other reviewers seem to have a similar experience though there is some variance with Google Maps. I trusted Yelp and was rewarded! read more

I made an appointment at 6pm, and they close at 7, for a Break light replacement. I arrived 5 minutes early and no techs were in the building as they had all left for the day.... really poor customer service read more

Three strikes and you're out. I've been a loyal Firestone customer since 2005 from Florida, to College Station and Austin, TX, to NC, and East Atlanta, but these guys make me question that loyalty. Three strikes because they were overly aggressive in their attempts to sell to my roommate, teammate, and myself. Once I got a call while I was waiting next store at White Windmill Bakery (Awesome place, 5 stars!) that I needed a new air filter. Having just replaced my engine air filter a couple of month prior myself, I asked, "Oh really, my engine air filter?" The attendant said, "Yup, your engine air filter." I said, "Oh, that's strange, I just replaced it." He backtracked, "Oh, um sorry, no, you're cabin air filter." They tried to get my teammate to change one of her belts, when she took it into another shop, they said it was fine. They tried to get my roommate to buy additional items on her almost brand new Mazda 3, less than a year-old. Ugh, I've given them 3 shots, each time, it's the some crap. Go elsewhere. read more

I called yesterday and was told there were several openings today, I selected 2 pm. I got there early only to sit for over 2 hours before they even bothered to pull my car back. I'm ill and could not check my tires myself when the TPMS system came on. The Pierson on the desk was the only staff member who had any care for customers. There is no air conditioning and it's 86, but feels less me 93. The nice staff member gave those of us crowded in the waiting area a bottle of water about an hour into the wait. I'm in pain and shaking and barely functional and stuck waiting for 2 and a half hours and counting, with an appointment. This is not like my usual experience here, but I'm never coming back. read more

Manny was amazing. I won't publish what my cost was out the door as I can't believe. But for my BMW, a set of Z rated low profile performance tires and a free oil change and because of a time constraint, finished in 15 minutes. I didn't ask for preferential treatment, but I've never felt better paying for automotive services. read more

Firestone Complete Auto Care - Tires Near Me - Atlanta, Georgia

The people here are are pretty awesome, they inform me and help me with timing to when should I get things done. The best part they almost always have a coupon if you ask. My primary mechanic. read more

Best service and very helpful staff. I highly recommend this place to everybody. Had trouble with my tire and Val and Dennis was very informative and helpful every step of the way. Great people and excellent place. This is the place to go if you need any tire fixed or etc read more

Went into Firestone today and was assisted by Tory! He has wonderful customer service skills as I listened to him assist multiple guests as well as myself. José finished the paper work with me and he was also very friendly. Both on staff were extremely knowledgeable and helpful. Thank you to all for your hard work read more

Was quoted $160.00 to change my brake lights on my 2016 sedan! I was also told it would take approx. an hour and a half! Apparently it's bc it's very complicated. I left and went to autozone instead and bought two brake lights for $7.00, installation included. Took 5 minutes for them to install! Wow... thank god I'm not an idiot and wasted $150 and 90 minutes of my time. read more

I came to Firestone needing tires I was confused about my purchase but the friendly staff at Firestone made my buying experience a pleasure I will come back for future Auto Service needs the staff was remarkably friendly and knowledgeable of their products and services and I will be back. read more

Firestone Complete Auto Care - My new tires. - Tires Near Me - Atlanta, Georgia

Oil change with an appointment took 2 hours and 15 minutes...

services beware!!!!! i walked into this firestone for a oil change and came out needing a whole new engine. after letting them know they cause the chain of events, they give me the run around before they even would put in a claim.after waiting about a month for the claim to come back denied, they said the person they had looking at my car during the claim process was a mutual mechanic that would look and see if they cause the issue (news flash) yall pay this man so that means he work for your check! warning stay away from this location! they fuck up and dont own up! i will never go near this place again! i had a firestone card but i will never use it again!!!! #onefirestonemesseditupforallofthem# read more

Huss the NY Front office guy was awesome.. he made sure to provide good cust. service. This is my store for car tire related issues. I recently changed all 4 tiers and got the alignment done on my 2007 Camry. Great work Great Service. Huss is awesome. read more

I came in after working night shift Paul the manager there is amazing I probably could Have talked to him all day. He really cares about his job and making your exprience great. I come from a small town where customer service is always the first option and he made me feel back at home.. read more

Paul (Manager) the REAL DEAL!!!! He really did go out of his way to help me. SUPERIOR CUSTOMER SERVICE" and a lot "FASTER" than i thought it would be. A Very Helpful, Reasonable, and Understanding dude... (5 stars for me) read more

Firestone Complete Auto Care - Tires Near Me - Atlanta, Georgia

Went for a wheel/tire change and alignment. There was a hiccup in the work that was done to my car, but the staff there are quick to please and make things right. Val and Dennis are definitely stand-up guys. Even during days when they might even be short-staffed, they went out of their way to accommodate my needs. Thanks, Firestone, for taking care of me and my car. read more

One of their techs cross threaded the wheel lug nuts but the management was willing to rectify the situation.I Appreciate their response. Thank You. read more

Made an appointment to have four tires installed and front brakes done. They started on my car early which tells me that they value their customers time. They notified me that my front brakes were fine and that the problem were my back brakes. They could have easily have charged me with doing the front and back brakes, but didn't. I appreciated the honesty. They finished the job sooner than expected and the work was excellent. I highly recommend this Firestone location over other locations..............Keith read more

This place use to be the best great service. Fast and good now is good but nkt loke it use to be however i will still comkng back i liked

My husband had a great experience here today. He thought his car battery was dead but it turns out the cable was not attached to the battery properly. The guy at Firestone fixed the cable for no charge. We appreciate the honesty of this gentleman. read more