Gavin checked me in and had my tires checked pretty quickly on a somewhat busy evening. Luckily…read morethey were helpful and let me know it was just my valves and my tires were good to go!

I'd argue that nobody ever goes to a place like discount tire because they WANT to be there;…read morehowever, if I had to be anywhere, I'd choose this place. This was probably one of the cleanest tire shops I've ever been in which is nice. I don't typically go to car places by myself as I am a woman and often feel like they try to upcharge me because of it. However, I felt extremely comfortable and everyone was so helpful when it came to helping me with my car. I did spend a pretty penny, but the price compared to even a walmart and the service is better with better benefits and warranty, so I would be willing to do that all the time. I purchase 4 new tires, I was given an alignment and they filled my spare tire with air. My only con is that my tire light turned back on after I drove away, but that may totally be a sensor issue with my car.

I had my tire patched at the Staring Lane location, and while my car was there, my windshield was…read moredamaged. The business has acknowledged that the damage occurred on their property, although they said they do not know how it happened. The employee who worked on my car was conveniently not employed there just a few days later, so there are no witnesses or cameras to corroborate their claims. Within a day, the crack spread to the point that it obstructed my line of sight and made the vehicle unsafe to drive. I was unable to drive my car to work and had to pay out of pocket for a mobile windshield replacement. Despite acknowledging that the damage happened on their property, they have refused to take responsibility or reimburse the cost. I'm disappointed in how this was handled and would not recommend this company based on this experience.

Fixed slow leaked on tire The staff was very friendly and…read morethey were able to take me in without an appointment.

Don't trust them - called me to tell me my wife had a screw the "shoulder" of her tire and needed…read moreit replaced. Wanted $350.00 Told them to put the tire back on. Took it to McDonald tire and they patched the tire for $23.00 because the screw was not on the shoulder.

My husband brought my car in to fix a cap and the tech told him we should flush the hoses so we…read moredid. 2 days later smoke was billowing out of my hood and my car was over heating while we were out of town. We took it to another repair shop where we were told it was 2 blown heater hoses and that this issue happens when there's either water or air left in the hose after the flush is done improperly. The manager claims they can't prove it was them, but no one else has ever worked on this part of my car so clearly it's not just coincidence. The whole problem cost me an extra $1000 out of my own pocket and the store manager Mel won't call me or my husband back to fix it. Don't take your car here - they don't stand by their work and won't make it right if they mess up.

While headed west on Interstate 10 from Florida to Texas, my truck overheated about 20 miles west…read moreof Baton Rouge. Not knowing anyone in the area, I called AAA. When the tow truck driver arrived he dropped me off at Simpson's. Not knowing much about cars, or even why mine overheated, I was completely at their mercy. They had every opportunity to rip me off but they didn't. They diagnosed the problem within minutes and were able to replace my broken radiator within a reasonable time, and for a reasonable charge. A sincere "thank you" for the great work and honesty!

Don't you hate it when you're crossing that long bridge across the Atchafalaya Swamp, and your car…read moresuddenly overheats? We had a LOT of trouble with AAA, one error in the comedy being that they offered to tow the car to a place they recommended, Simpson's Service Center (it's now called 360 Automotive Solutions). You clowns want us three to sleep in the car? We limped to the motel in Port Allen, and the following morning, I drove the car to 360 to get it fixed. Most of the Yelp reviews said that this shop just outside downtown Baton Rouge is a good place for car repairs at a fair price. I experienced that too. The neighborhood on old US 190 is a little iffy, but the place itself is well taken care of, both inside and out. Many bays to work on cars. Waiting room with TVs and free wi-fi, the chairs are a little hard after a while. They did not try to sell me more than the car needed, they found the problem and fixed it. It took at least an hour longer to do the job, and we were a little late leaving the motel, but the part went to the wrong wholesaler, not 360's fault. I had a good experience at 360 Automotive Solutions, aka Simpson's Service Center. And I recommend it if you find yourself with car trouble.

Couldn't even properly bleed my brakes, seriously it's that hard to sit and pump my brakes for 5…read moreminutes. I had to slam my brake to the floor every time and nearly hit someone just to come to a complete stop. I'd never go here nor recommend anyone going here, especially since the price they ask is outrageous compared to other shops

I had minor damages to my car and they fixed it in less than a week, it looks like the car never…read moregot hit. Their service was quick and welcoming definitely recommend.

My husband and I was very impressed from the moment we walk in til our wheels came in. Great…read moreatmosphere. Great environment. My husband was looking for wheels for his BMW. We just happen to pass there one day and turn around and stop. The manager Chris was very knowledgeable and the communication was very clear. Thanks Chris for those words of encouragement.

I'm very pleased with my rims on my truck.Also the customer service was A-1....Great…read moreCommunication..... Pricing was good.....Special Thanks To Jacee. He took the time to make Sure I was Satisfied with my new Rims And Tires.....

This is not my normal auto shop but my car decided to have a small issue while traveling to work. I…read moredid not want to risk driving back home so my husband found this place and reviews looked good. The owner was super nice and helpful. Got me fixed in a day to be back on the road at a reasonable price. Also let me know of things I can do in the future to make sure my car stays on the road. Will return and recommend.

What can I say, Malcolm has done a great job for me twice. My kids go to school down there. He…read morefixed my daughters Alternator, and helped me with my sons car. He worked with me over the phone and got the job done.

My car broke down in front of this shop and they were so accommodating and friendly. They do great…read morework and try to provide the best service I'm so glad that it stopped right where they were until my tow came. 5/5 stars!

Don't go here. Don't go here. Don't let them take your car and hold it forever. My car was in worse…read moreshape then when I brought it in.