I would like to thank the service team at Pep Boys, very up front about my vehicle from start to…read morefinish, very honest about what was needed for my vehicle and toke care of the situation, will definitely be back in the future for their services!!

Just to be straightforward: Do not go here, and do not let anyone you know go here. The Pep Boys…read moreaccount will comment offering to reach out and then do absolutely nothing. You know where to find me if you want to make things right. I rarely write reviews, but people need to be warned about this business. Story time below if you are interested. At first, it seemed like a good experience. I called on Friday and spoke with Bernie, who quickly gave me a quote for a little over $1,300 out the door for the four tires I needed. He set me up with an appointment to drop my truck off Monday for installation. Monday morning, I dropped off my truck and was told the tires would be done and installed in just a few hours. Around noon, I called to follow up and spoke with a different employee who said my truck was ready to be picked up but two TPMS sensors weren't working. I told the shady salesman on the phone that all four sensors were working fine when I dropped the truck off and declined the $200+ service he tried to sell me. He claimed that in his "30 years of experience, this happens all the time." I decided to trust common sense instead. When I arrived to pick up my truck, I was greeted by that same shady salesman with 30 years of experience sitting behind a counter stealing from people. He tried to charge me nearly $1,700 even after a 10% first responder discount. I told him that was incorrect and not the price I had been quoted. After some discussion and pushing back, Bernie finally came over and admitted that the promotion he had quoted me on Friday (and scheduled the appointment for) had expired on Sunday. After more back-and-forth and explaining how unhappy I was with their tactics, they finally adjusted the bill back to the original quote. Once the price issue was resolved, I raised my concern about the TPMS system failing while the truck was in their possession. Also, it didn't seem fair to charge me $9.99 for a "TPMS relearn" when the sensors weren't working. The salesman came back with his infinite wisdom, drew four squares on a piece of paper, and rambled about his 30 years of experience, claiming that removing a tire from the vehicle "kills" the TPMS sensor. By this point, I was so frustrated that I decided it wasn't worth arguing anymore and just paid the bill. After paying, I went to get my truck with the brand new tires I should have been excited about. As I walked across the parking lot, I saw my wheels and tires completely smothered in white grease, looking like a 3-year-old had finger-painted them at daycare. I was already fed up, so I got in the truck to leave. My dash was lit up like a Christmas tree with TPMS warnings. I hit the reset button using my years of experience with a YouTube search... and it worked. Now it was reading correctly, and I could see they had severely over-inflated all four tires. The "relearn" they charged me for clearly hadn't been done. I thought I was finally ready to go home, but I decided to check that the professionals at Pep Boys had put my spare tire back in its carrier. Of course not. They had just lazily tossed it in the bed of my truck. In summary: Don't go here. They'll quote you one price to get you in the door, try to upsell you things you don't need with their "30 years of countertop experience," and do absolutely everything incorrectly and sloppily.

Service is great! Called to get a quote for tires and was able to schedule an appointment online…read morewith many times available. Service tracker is also provided which is helpful time-wise!

Easy appointment set up! Great customer service! The front desk associate was very helpful and…read moreknowledgeable about all the questions I had!! I would definitely use pep Boys again based on my experience! Thank you!!

I had a leak in my tire but had to go to the doctor. Some gorgeous black guy came out and put air…read morein all my tires Going to find out what happened with tire but will buy from him if needed

About 2 years ago, my car had a rough idle and it would occasionally jurk while driving. I went to…read more2 places prior to Pit Stop and they were not able to figure out what the problem was. Pit Stop diagnosed it within 15 minutes! Not only are they good and fast at what they do, but their prices are very reasonable. Most important, they are honest! The owner/ manager, Leon is a great guy and will give you options, depending on your cars situation. I've been to a few mechanics in the area and I think Pit Stop is as good as it gets.

Very helpful and friendly. I got there 15 minutes before closing, I asked them if they can put air…read morepressure on my tires. The symbol in the screen was present because of the cold weather.

Awful customer service definitely will not be back here. Came in and the long-haired gentleman at…read morethe front desk was extremely short with me. Wouldn't even make eye contact while speaking with me. Was unable to even get my vehicle looked at.

I use this SpeeDee location always and the service is amazing, the people are great and so helpful…read more The waiting area is very comfortable plus they have mints, a plus. In and out pretty speedy, no pun intended.

Absolutely love this place. They have you in and out in no time. Best of all is the Customer…read moreService. The manager there "Tim" is awesome. These guys are very honest too. My dealership forgot to reset the service light. These guys could've ripped me off and done a new oil change but they were honest and said all the fluids were fine, including the oil and reset the light for me. Highly recommend. 3 thumbs up and five stars from me. I will only go here going forward.

Overall great experience! Arrived and left within the promised 10 minutes. Clear communication and…read morefair market price. Plus the technicians were knowledgeable, friendly, and so helpful!

I brought my own oil and own filter and they still charged me $60+.... I e managed a lube shop…read morebefore and that is complete bs! Do not recommend. Over charged for the services rendered and quality of service is negligible when you charge that much with your own parts

I have never left a negative review on a business before last week on this business. I had a…read morevehicle towed to the location to have an alignment (which they could not do) and when it was picked up by a tow truck the vehicle was damaged. I provided pictures of the vehicle when it was dropped off in their parking lot as well as pictures the tow company took in their parking lot when picked up showing the damage. I have spoke to cu support several times regarding this matter. Yesterday I was told this had been approved and they would be paying for the damage. Today I called to follow up on this payment and was told the director was still investigating but unable to provide me with a phone number or email for the director, Lee, who is investigating. DO NOT USE THIS LOCATION IF YOU DONT WANT DAMAGE DONE TO YOUR VEHICLE AND NO ACCOUNTABILITY FROM MAVIS TIRE!! I wish there was a negative star to review because that would be my choice but in order to make a review I had to leave one star which they do not deserve!

I got to the store at 850 am on Sunday, first one there. They took all others who arrived after me…read moreand I finally had to come down as they couldn't run my car a Tesla. It took them until 3pm to complete my tire repair. DONT USE THE MAVIS TIRE ON DORCHESTER RD NORTH CHARLESTON DONT WALK AWAY FROM THEM RUN AWAY

They are extremely honest and made sure I was taken care of. Will definitely be my go to for any…read morerepairs

These guys are one of the best in Mt. Pleasant! I've had several vehicles serviced and repaired…read morewith outstanding results and very fair pricing for all services performed from oil changes to engine repair to tires and suspension repair all done with quality workmanship and care for my pocketbook! They have worked on my 2014 Camry, 2014 Caravan and 2004 Dodge Ram 2500, all with great results never a problem.